Route4Me

Vorteile

I love route 4 me all of the features work so well getting me to and from my destinations w added features such as mileage road closures speed limits etc.

Nachteile

Having to pay for it is the least thing I like about route 4 me other than that it works very well

Vorteile

It is user friendly both on the admin and user side. It has cut our dispatch/scheduling work load down more than half, which allows us to focus on other important items.

Nachteile

I would prefer to be able to circle locations on a map so I can mark them as a first priority. Also need a simple way to enter recurring breaks.

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Vorteile

Its a cool tool for routes. I like the software but crazy expensive and people act like scammers

Nachteile

Ridiculous expensive
Not good customer care

Vorteile

Easy to navigate - Great & friendly customer service!

Nachteile

Only occasionally, the viewing of the uploaded pics lag - as a result, it slows down my reporting process.

Vorteile

We use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated

Nachteile

It's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country

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Vorteile

Very easy to use , save me time and money managing the routes

Nachteile

It could be faster, especially when opening big routes

Vorteile

I love how I can export my route to an excel sheet.

Nachteile

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

Vorteile

Route optimisation is great, dashboarding is great, data capture is great, features on offer are endless - but well thought out rather than added as an afterthought. However, above all the support is second to none. I have never experienced the degree of responsiveness and aid that Route4Me provides to its customers, they are always available, and should anything critical go wrong, are able to remedy things almost immediately. I couldn't recommend them higher!

Nachteile

Most definitely a stretch, but if I had to choose, I would appreciate a larger database of traffic data for Australia as it pertains to ETAs - it might help to use existing databases rather than capture over time internally.

Vorteile

Customer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate

Nachteile

Would like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.

Vorteile

Route planning and sharing the routes between drivers.

Nachteile

The navigation is very choppy, it changes directions frequently. Also send you in circles for stop that are close to each other. Google maps is more accurate for navigation.

Vorteile

I love that it will allow me to attach pictures and notes for every address.

Nachteile

The optimization is off always. I have stopped using it for that.

Vorteile

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

Nachteile

would like to have the ability to oreset territories

Vorteile

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

Nachteile

I think the feature development could be quicker.

Vorteile

Ease of implementation, integration support, and post install support

Nachteile

Analytics for network our size. It is an item being addressed by Route4Me support.

Vorteile

Routing on the Route4me is so much better

Nachteile

I don't think the optimisation is the best

Vorteile

easy to use and great at creating multiple routes can route couple hundred stops in minutes each day

Nachteile

The navigation can sometimes get a little wonky.

Vorteile

The app UI is very easy to understand and learn. Minimal training for new drivers.

Nachteile

The software lags in the afternoon. it was explained that both east coast and west coast are using the software simultaneously.

Vorteile

Well I would say how much time it saves me, but I must say the most valuable part of this software is the Customer Service Reps that stand ready to help. [SENSITIVE CONTENT] have been able to almost predict when I was struggling and needed some mild assistance. Their professionalism could not be improved upon. Top notch gentlemen!!

Nachteile

Sometimes the mapping angle is a tad off. Also I wish there was a way I could circle a specific area and make a sub route from a larger route, but there is ways around that, and I have picked up so many other time saving tricks that I have afternoons off during the busiest week of my job!

Vorteile

The ease of route building and changing an existing one either adding or cutting stops. How easy it is to train mobile users. We use spreadsheets so its very easy to build routes. The Mobile App & Desktop program are great. The chat support is so quick to respond and answer my sometimes dumb questions.

Nachteile

The only thing I would like ffor the mobile app to show the percentage complete on the route main screen like it does on the desktop. Nothing else I love it.

Vorteile

The route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis.

Nachteile

There is nothing that comes to mind under this catagory.

Vorteile

I like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.

Nachteile

I love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!

Vorteile

Makes route driving and all that is involved very easy and convenient.

Nachteile

There are no drawbacks as far as I have been able to tell during my use.

Vorteile

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Nachteile

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

Vorteile

My favorite part about Route4Me is the re-optimization routes option. I can easily add new addresses in case I missed any before and click that button and it will reconfigure to the best route possible.

Nachteile

Trying to print routes is cumbersome. There are multiple options which are mostly unhelpful and most of the time, the print outs do not include the notes that our drivers might have added from before.

Vorteile

Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route”. This makes my daily driving more efficient and cost effective.

Nachteile

Entering the “Departure Address”, then changing the “Departure Address” to something else where another address is desired, and I would like there to be a particular final destination. This can get confusing and time consuming when the “Optimization” setting needs to be changed. Recommend there be an option to enter “Final Destination” by itself.

Vorteile

Being able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.

Nachteile

At times Receiving different answers from the route4me staff

Vorteile

Very easy to use, daily routing, easy to set up and adjust routes once set up.

Nachteile

Not really found any cons for the app as of yet and mainly use for routing which is great

Vorteile

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

Nachteile

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Vorteile

The tracking system and the route creation makes the day a lot easier and very easy to use.

Nachteile

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

Vorteile

Interfaz intuitiva y fácil de usar, reducción de costos operativos

Nachteile

Limitaciones en la versión gratuita, para acceder a características mas avanzadas se necesita una suscripción paga

Vorteile

Oui ce produit est abordable et agréable pour former de nouvelle personnes.

Nachteile

La mise à jours de la Mapp pourraient être grandement amélioré.

Vorteile

Able to upload spreadsheets easily or input the addresses of homes with the address scanner easily as well.

Nachteile

Not being able to optimize a route to my liking.

Vorteile

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

Nachteile

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.

Vorteile

Facile à apprendre comment utilise et a faire fonctionner

Nachteile

Le temps optimisation est parfois lent à faire et souvent nous devons recommencer car la routes est mal optimiser sinon le reste ça va

Vorteile

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

Nachteile

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

Vorteile

Knowing where are all my stops and find out where is our driver when he has to make a delivery

Nachteile

When is an error not to have many options to solve our situation

Vorteile

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

Nachteile

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Vorteile

The simplicity of the configuration of the different options and modules.The creation of routes.

Nachteile

Updating of maps (Switzerland). There are a lot of bad addresses.

Vorteile

it does everything i need it to do......

Nachteile

WEb loading time is slow. Viewing routes is slow. Would like to be able to export visuals.

Vorteile

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

Nachteile

data can come through incorrectly or drivers will experience issues loading with an old version of the app.

Vorteile

the organization and way of creating the routes

Nachteile

no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones

Vorteile

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Nachteile

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Vorteile

Aligns routes for optimum delivery time. I also love the speak address feature.

Nachteile

having to leave the route screen and tap back on the ap icon to show the route is complete.

Vorteile

one of the things I like is how easy I can rearrange and move stops between routes.

Nachteile

i cannot stand the pop ups at the bottom of the screen(updates)they get on the way and there is no way to turn them off. the small map is difficult to see when you have more than 6 routes, it's almost gone when you are trying to move call between routes

Vorteile

Routing is good and integration was easy

Nachteile

Running route replays is a little clunky

Vorteile

The time and money that it can save both the company and the customer

Nachteile

I haven't seen anything I haven't liked so far.

Vorteile

Driver tracking and route optimization is best part of this software.

Nachteile

It can be slow to load sometimes other than that everything is great.

Vorteile

easy to look at and easy to plan routes which is critical

Nachteile

when you add an address in to a route you have already created it does not re optimise the time of the route

Vorteile

Easy to use and setup route. IT team at Route4Me very helpful.

Nachteile

Route optimization does not optimize that well based on job deadline time.

Vorteile

It is very easy to use. I like the features after the last update

Nachteile

There us nothing I don't like about this product