
Egencia
Über Egencia





Egencia Preis
Egencia bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Egencia ist ab 8,00 $ verfügbar.
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- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Most convenient apps to maintain corporate travel solution
There are a number of travel management apps/tools available in the market but this is the best as per my 3 years of experience using this platform.
This is the sister concern of Expedia which are the largest travel management website. As a result, you will find all most all the continent flights, hotels, and car rental services through their platform. Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing. Also, website design and tools are very easy to use and pretty simple to track your emplyees booking details withour asking their login info if you have admin account like I had.
Vorteile
1. Control your travel management with a single platform
2. You can create approval level, hold your booking and book even for 24hrs without any charges
3. Flight, hotel and car rental management for your company without multiple accounts
4. create your itinerary one by one or a single itinerary
5. Get all the report or one by one the way you want
6. A single payment options or you can customise your payemnt method if you want.
Nachteile
1. If your corporate card is out to limit, they will hold your booking and no exemption
2. Sometimes some flights are not showing in this platform
3. Hotel prices are showing little higher than regular price sometimes
4. Extra charges if you take assistance from customer service agent. that's wired
5. Sometimes, you have to go through their customer service agent to cancel/rebooking your arrangements.
6. During rush our, its very dificult to reach their customer service agent.
Antwort von Egencia
Hi Jahangir. Thank you so much for your review, we are so happy to read your recommendation.

- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Invaluable Now That We Travel Again
Vorteile
Egencia has a plethora of features for our team regarding business travel, but my personal favorite are the savings we have access to when booking. Flights have not been the cheapest this year, but with Egencia, we're able to book group business travel efficiently with great deals.
Nachteile
Oddly, our team has experienced some bugs with the app, which one would think would be seamless, as the app is used the most while traveling.
- Branche: Landwirtschaft
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great for everyday travellers
Overall as a frequent traveller myself, I liked it. However, for executive travel, I do not like it.
Vorteile
Easy to learn and use and great for the masses.
Nachteile
Not catered to high volume or executive travel.
Gründe für den Wechsel zu Egencia
Offerings and price, it seemed to align best with our needs
- Branche: Rechtsberatung
- Unternehmensgröße: 201–500 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Great features; confusing interface
Overall I really enjoy using Egencia and once I read the help sections and ask questions with customer support it's great. Just needs to be more intuitive.
Vorteile
That all of my trip details were in one place and my rewards systems could be used.
Nachteile
It was not intuitive booking hotels within your company's policies. I booked the wrong room type multiple times and it was very frustrating.
- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Okay travel management
Vorteile
The portal is easy to use, reporting is straightforward and it has good uptake among our users
Nachteile
We are currently being aggressively moved off of our credit facility. We broadly support Egencia's move in this direction but strongly object to the way it is being carried out - i.e. without much warning such that it interrupts critical business processes
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Extremely poor customer service and added value
Vorteile
Able to see overview of full trip and in the app
Nachteile
Customer service, competency of people , waiting times

- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Limited Functionality
Mediocre; it need better app functionality to compete in today's environment.
Vorteile
the desktop site has intuitive abilities & links receipts for you; it works just fine.
Nachteile
In today's day & age, you need an app that is easy to use, fast & has all of the functions the desktop site has. This does not.
Antwort von Egencia
Thank you for taking the time to share this feedback, Scott. We value the opinions of our customers, and invite you to also share specific details about additional mobile features you'd like to see on the "Feedback" tab when you are logged into your Egencia home page.

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Terrible experience with egencia
Very bad customer support. Group reservation requested two months ago and never happened. No hotel verification done when it was asked.
Vorteile
ease of use of the searching page + negotiated prices with hotel
Nachteile
not enough indications on the payment + missing a page for group reservation

- Branche: Internet
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Frustrating performance, clunky experience
Vorteile
Hotels, Cars, Air all in one place. Easy to identify what falls in or out of my company's travel policies as I am booking.
All online. Don't need to call and talk to anyone.
Nachteile
The only consistent thing about Egencia is how slow it is. It constantly crashes or tells me it's run into an error. Searches can take forever to complete, with no guarantee that it'll succeed. One time it took me literally over two hours to just book a hotel for a last minute work trip. It's a disaster.
Antwort von Egencia
Thank you for your review. Your Account Manager will reach out and see if we can help make improvements to your online booking process.

- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Review
Vorteile
Ease of use and friendliness and helpfulness of staff
Nachteile
Too many scheduling conflicts or booking conflicts
- Branche: Architektur & Planung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very user friendly tool with great reporting
Vorteile
The software allows travelers to be self sufficient, have access to corporate negotiated rates, book travel within policy, have the flexibility to manage and view their trips. The app is very user friendly and alerts travelers to any issues that might arise regarding their trip. Egencia is integrated with Uber, Google Mpas and CityMapper ground transportation options.
As a travel manager, the reporting functionality is great and the new analytics tools are very impressive. Review of scheduled and/or customized reports gives the ability to monitor and measure corporate travel policy, understand purchase trends and travel patterns to identify opportunities of savings to the company. Duty of care is forefront in the travel industry, and having all your travelers book their travel in one platform allows access to their whereabouts at your fingertips in case of emergency.
Detailed invoices are provided for each trip for ease of expense report submission. Integration with our expense management company is highly valuable and time saving to our travelers for are road warriors.
We have been very pleased with the Egencia platform and the professional account reps and travel agents.
Nachteile
When issues arise when you have to call the travel agency desk, there is sometimes a long wait time especially during bad weather. I think they could do a better job managing these occurrences.
Antwort von Egencia
Thank you so much for your positive review and constructive feedback! Brgds Nina
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Egencia Is Like Having A Full Time Dedicated Travel Support Staff
Overall, Extremely happy with Egencia, It takes a significant amount of leg work out of travel process.
Vorteile
Egencia is a fantastic service. The tool itself really separates itself from other services in two ways. First, the tool is tightly interconnected with other tools/providers. The intergration with Outlook is seamless and the flow of information into reporting and expense tools makes that process very easy. Second, Egencia has world class customer service, in a situation where you need to have an issue resolved, their agents take ownership and quickly resolve the issues on your behalf.
Nachteile
The tool shines in the desktop environment but is somewhat limited through mobile. Improvements in that functionality would go along way.
Antwort von Egencia
We appreciate you taking the time to leave this review and are glad to hear it helps streamline your travel program!
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Egencia makes travel EASY!
Easy to use. Took no time to figure out what I needed to do!
Vorteile
I like how user friendly the software is. I don't get confused about where I'm going for each trip, since it's laid out so well.
Nachteile
The UI could use some updating. It looks a little old. Other than that, nothing!
- Branche: Kosmetik
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Egencia is fine, but Concur is better
Overall it is a fine software for booking travel, but much prefer Concur for tracking expense reports.
Vorteile
Easy to see flights options when booking.
Nachteile
Difficult to track expenses and see what has already been submitted.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Saves so much time!
HUGE time saver when it comes to booking hotels or flights.
Vorteile
The great thing about Egencia is it allows me to set up guidelines for groups of employees, allowing them to book their own travel. It saves me so much time personally, by not having to speak to the employees that are traveling out of state with all of the specifics regarding flights and hotels. Just going back and forth alone trying to book a flight--- is worth it. Especially if there are flight issues, it's nice that the employee can call Egencia directly and get things resolved.
Nachteile
The reporting has changed a bit within the past year. It would be much easier if I could see ALL flights that are booked instead of having to search for something specific like South West or other airlines that may not automatically come up. A transaction code might be easier so I could better track when charges are applied. (this comes into play with hotels)
Antwort von Egencia
Hi Holly. Thank you so much for your review and feedback.
- Branche: Medienproduktion
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
So fantastic
Overall it is great, I have never had a company that uses it before and honestly it is an absolute game changer.
Vorteile
I love that I can quickly book travel for work and everything is automatically expensed to the company. It is so great that I don't have to book on my own then create a reimbursement then get it approved through multiple managers and then get my money back at some point in the future.
Nachteile
I cant say that there is anything I like least. If anything it does take a little to get acquainted to it, but nothing incredibly difficult.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Want To Miss a Meeting or Lose a Deal? Use Egencia - They Can Help You Miss Meetings and Lose...
Horrible experience! Egencia is the worst business travel software on the market and they refuse to meet their customer's needs.
Vorteile
*Egencia is very easy to use from a user interface perspective.
*Egencia is available on desktop and mobile application.
Nachteile
*Egencia is the WORST business travel booking system on the market.
*Egencia has helped me and my team lose business deals because we relied on Egencia broken logistics and code to flat out miss flights, screw up car rentals and book hotels that were at capacity.
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Horrible Product
horrible
Vorteile
NOthing. It is cheap so therefore you get what you pay for.
Nachteile
This is one of the worst companies I have worked with, online and through customer service. There is constantly a glitch in their system and therefore the customer support team only respond with "its a glitch, try it again". Nothing is consistent. Sometimes flights book automatically, other times they don't and then someone needs to go back and book it but if you are not quick enough then that flight is gone. It is not streamlined. The pages that you use to books cars, hotels, planes could be simplified and much quicker/easier.
Antwort von Egencia
Hi Abby,
I am sorry to hear of your negative experience with Egencia. If you would please send your contact information used to book your trip(s) to [email protected], we would appreciate the opportunity to try to investigate.
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Don't subject your employees to this service
None!
Vorteile
Hmm, really difficult to say as it is not a convenient solution in any way. I suppose I LIKED, (past tense) that they could work with southwest but that has since come and gone.
Nachteile
Primarily the customer service. Most recently, I had called in to change a reservation and was routed to someone who didn't speak english and cancelled the wrong reservation. After there "investigation" it was all via email with no option to speak with a manager regarding my concern. I wouldn't subject your employees to potentially losing money over poor service, an inflexible platform, not to mention they nickel and dime you for every reservation. I am constantly seeing charges come through my T&E system for charges that I can't explain when submitting reports. I have wasted numerous hours of my work day fighting with this company for the past year. Do yourself a favor and look at different options.
Antwort von Egencia
Hi Kathleen. We are sorry to hear about your negative experience, and would like to dig deeper into this feedback to make improvements for you. If you are open to discussing this further, please send us your contact information to [email protected].
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Dependable tool to book travel, good support generally and in emergencies
Having traveled every week, I depended on Egencia for bookings. It has plenty of great filters to find the best options and can finalize bookings quite quickly.
Vorteile
I can count on it to work and find good options. Got stuck in Minneapolis late at night where hotels were full, got great help from Egencia emergency support.
Nachteile
I would say it works as expected. No major cons for me.
- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
egencia Honest Review
Vorteile
I love how easy and seamless it is to book multiple travel options, such as car, hotel, and flight. Also how easy it is to manage reservations and compare prices!
Nachteile
very busy look interface. something a little more user friendly and simply would be great!
Antwort von Egencia
Thank you for this great review!
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to learn and use
Vorteile
Egencia is a straightforward product that I found to be intuitive and simple to navigate.
Nachteile
It seems like some flight options that are available through the "open market" aren't accessible via Egencia, and I'm not sure why. otherwise, it's great.
- Branche: Telekommunikation
- Unternehmensgröße: 10.000+ Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Business trips made easy
I am able to book my business trips and the app and program keeps track of everything for me worry free. I get email updates for any changes, and texts before an event.
Vorteile
There are several things that I like about Egencia, but the mobile app really sells it for me. Egencia's mobile app gets updates about flight changes before United's mobile app does. The first time this happened, I saw the updated terminal in Egencia, but the United app still showed my original terminal, so I that is where I went.....Lo and behold when I got there, the agent was just getting on the speaker to announce the terminal change. Ever since then, I use Egencia 100% for everything while on a business trip.
Nachteile
There are times when Egencia does not show all of the available flights, and you have to call customer service. Customer service is excellent, and has always resolved my issues but they charge to do this.
Antwort von Egencia
Hi Michael. Thank you for your feedback. We are happy to hear that you like Egencia's mobile app and are satisfied with our customer service.
- Branche: Internet
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best way to plan / expense business travel
Travel made easy - simple as that.
Vorteile
Egencia is a breeze to use - even with traveling a few times a week, submitting expenses takes minutes. Very simple to fit into an already busy day.
Nachteile
None that I can think of right now. Very simple.
- Branche: Computer-Software
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
I leverage Egencia at work to book all of my travel and hotel needs for work trips
Vorteile
It consolidates all of the flights available into one view that I can filter down into specific requirements I have (time/day/cost/ect)
Nachteile
The software doesnt appear to add much beyond something like Google Flights which is a free service. It can also complicate the booking process because you are booking through a tool that also then books through the normal airline.
Antwort von Egencia
Hi. Thank you for your review. It is nice to hear that you are happy with Egencia's booking features/functionality and customer service.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Not user friendly
Vorteile
Egencia has a good customer support base.
Nachteile
Egencia is not the most user friendly. It is difficult to use at the beginning until you use it a few times.
- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy Travel Management System
Overall, travel planning and management is easy with Egencia.
Vorteile
I've used Egencia at a few different employers and it has always made planning business travel easy. Navigation through the site for booking is easy and the presentation is clear to understand. I have never had issues with finding and planning trips.
Nachteile
The one thing that I think could be improved upon is the mobile app. It does lack some of the features and control that you get with the desktop site.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
use for booking travel for business purposes
Vorteile
it is a centralized system for all booking needs and has all information in once place that is easily accessed and used
Nachteile
the prices on offer are typically not the best or cheapest price and travel changes and or updates seem to have too many steps to need to be taken to complete
Antwort von Egencia
Thank you for your review. We'd like to dig deeper into this feedback to make improvements for you. If you are willing to get contacted, please send us your contact info to [email protected]
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good for the price
It is good for price but can do better.
Vorteile
It is easy to use. It has reporting function.
Nachteile
It can add more features like more complex reporting to increase usability.
- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Egencia makes booking easy
Vorteile
I think this is a pretty easy to use utility for business travel booking.
Nachteile
I wish the interface was bit different or updated more regularly.
Antwort von Egencia
Thank you for taking the time to leave us a review! We appreciate your feedback.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
All in One Travel Planner
Vorteile
I like how everything that I need to setup a trip is all in one place. It is very convenient to have everything under one application. I am then able to make changes to the trip and view itineraries together on one application. This is an incredibly helpful tool for planning a business trip.
Nachteile
Nothing comes to mind that I would want to change about this software.
Antwort von Egencia
Thank you for your feedback, Courtney. We are happy to hear how Egencia helps you with your business plans.

- Branche: Umweltdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Decent but nothing special
Overall okay- their customer service is a little slow.
Vorteile
I like that you can store travel document and payment information to make repeat bookings easy. You can also organize employees into different travel groups to increase controls.
Nachteile
They claim to get deep travel discounts but their rates don’t seem to be much better than publicly available sites.
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
My overall experience was not good!
Vorteile
My organisation uses Egencia for hotel and travel booking. I found good choices of hotels in my chosen destination.
Nachteile
I was disappointed with the customer support. I had to call n number of times to the customer care to reschedule my flight booking. Also it would be better if we do not have to take approvals from multiple managers.
Antwort von Egencia
Hi . Thank your for your review. Would you be open to discussing this further? We'd love to help make it right. Please email us your contact information to [email protected] so that we can reach out. Brgds Nina
- Branche: Hochschulbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Flight Booking Software in my opinion
Vorteile
I really like the ease of using Egencia. I book flights for myself as well as other co-workers several times a year. You get a list of several flights with different airlines and you're able to make your selection with the time of day you want to travel. It's easy selecting your seat too. You can book your return flight with ease also.
Nachteile
I haven't found anything that I didn't like about Egencia and I've been using it for years.
Antwort von Egencia
Thank you Cynthia for taking the time to leave such a great review. We appreciate having you as a long term customer!
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Generally Strong Travel Booking + Support Platform
Vorteile
Egencia generally is easy to use, helps me parse through lots of travel options quickly, and has solid support (note exception below)
Nachteile
I don't like how it is difficult to book round-trip flights with different outbound and inbound carriers; there are also some challenges I've had with their support team around late rescheduling of flights.

- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
A good travel manager software
Good prices and help for my trip
Vorteile
Very good proposals for the scheduling of my travel by plane. possibility to book the hotel, and rent a car in the same time. The prices are OK.
Nachteile
A bit long to obtain the invoice by e-mail, but i got it quickly with a call to the custumor center.
Antwort von Egencia
Hi Benoit.
We are happy to hear about your positive experience with the Egencia booking tool. You can find your receipts on the Trips page after log-in. Thank you for your review.
Brgds Nina
- Branche: Versicherung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Engencia - Ease of Use
I really enjoy how easy it is for me to select travel options. It is also ensure that I remain in accordance with my company’s expense policy.
Vorteile
Engencia’s biggest pro is how it sorts the price range in accordance with your company’s business policy. It allows me to easily determine what flight, hotel, or car is the best options.
Nachteile
Not really a con, but sometime there are too many travel options provided. I struggle sometimes going to through every flight option. I always find myself using the sort function.
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Good for business cost containment but not for travelers seeking flexibility.
Vorteile
Fairly easy to use and required user profile set-up. It allowed searching for travel arrangements with the company parameters/business rules pre-set.
Nachteile
It allowed you to see other flights that did not fit your business rules which felt like a tease. That meant layovers/connecting flights were often cheapest and there was no way to override and book a flight costing higher over the minimum priced flight. This did not allow any flexibility for scheduling requirements when traveling. The travel time windows were also very broad.
Antwort von Egencia
Hi Debra.
Thank you for your review. An Account Manager will reach out to discuss means to improve traveler flexibility for your company.
Brgds Nina
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Egencia
Using to book hotels, air, and car rentals for company travel. Can use while off company network and 24/7 customer service available.
Vorteile
Ease of use
Live agent customer support
Mobile app access
Nachteile
Cost associated for live agent that is not highly publicized
Antwort von Egencia
Thanks for taking the time to share your review, Manuel. We appreciate your feedback.
- Branche: Telekommunikation
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to use travel portal
Vorteile
Dummy proven, easy to use without steep learning curve. Similar interface as their commercial portal Expedia
Nachteile
hotel and air fare at one glance. fit to SME whom just need simple approval on flight and hotel.
Antwort von Egencia
Thank you for taking the time to leave a review! We appreciate your feedback.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Egencia is one of my top favorite booking sites!
Egencia is one of the best booking sites I have used. I always appreciate how quickly I receive my receipt and also how quickly the agents address questions. Best service every time!
Vorteile
The site is easy to use but what really set this company apart was their customer service. I have called in numerous times in a complete panic and was always pleased with the service I received and the positive attitude the agent always had.
Nachteile
Sometimes I cannot get the same flights that are available through the airline so after time searching I will have to go to the airline direct but it is rare.
Antwort von Egencia
Hi Jennifer. Thank you so much for you review, we really appreciate the feedback and are happy that you like the booking tool and customer service. Brgds Nina
- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy way to book fights and accommodation for work travel with great customer service!
Vorteile
The customer service is awesome and easy to get in touch with in the case of fight cancellation! Easy UI to navigate - very straight forward.
Nachteile
Nothing to complain about! It's been great at both companies I've worked at.
- Branche: Unterhaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Nearly as good as a travel agency
Vorteile
Easy to find flight options and put together a full itinerary
Nachteile
No way to ensure lowest price (like when viewing flights on an incognito window)
Antwort von Egencia
Thank you for taking the time to leave us a review!
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use business travel booking software
Vorteile
Bookings are made simple and the option to show your organisations preferred hotels is useful when sifting through hundreds of options.
Nachteile
Payment options can be a little unclear - had to pay myself for what I thought was a company booked reservation (and reclaim later)
Antwort von Egencia
Hi Sana.
Thank you for your review, it is nice to hear that you find booking travel easy with Egencia, that is our goal.
Brgds Nina
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Egencia is one stop shop for travel integration needs
Vorteile
Ease of use. It's search fields are comprehensive and easy to understand. It is intuitive to navigate which assists those who may not be so tech savvy. The reporting dashboard is so awesome. It has comprehensive data which is so easy to manipulate.
Nachteile
What I like least is the flight itineraries often get stuck in spam. For companies who have very secure and heavy spam filters this can be an issue. Not much else to complain about.
Antwort von Egencia
Hi Tim. We are happy to hear that you find Egencia's booking platform easy to use and like our online reporting. Thank your for your review.
- Branche: Architektur & Planung
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to book business travel
It's great to have a system in place where I don't have to deal with expenses of my work-related travel.
Vorteile
Very easy to book business travel as my work email was linked to the company's account. Therefore I could purchase travel without the hassle of having to expense it later on.
Nachteile
Occasionally the website was a bit too cluttered and not easy on the eyes to see where I needed to input relevant information to complete my travel purchase.
- Branche: Industrieautomation
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to use
You don't need to go site by site looking for reservations.
Vorteile
Search, make a your choice reservation, pay and receiving the confirmation very easy/fast way - Easy to use.
Nachteile
I had a problem once (my fly was cancelled because the hurricane) but the system could not give me the option to remark the fly without fee. So I had to make a call.
Antwort von Egencia
Hi Decia. Thank you for your review!
- Branche: Telekommunikation
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Love this program
I use it to book business travel including airfare, hotel and car rental. Also to make any changes if necessary
Vorteile
How easy and intuitive it is to use to book travel.
Nachteile
A couple times it said it couldn't book my travel at this time and stalled out, but it apparently did go through. Seems like a glitch.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
More Expensive and No Points
Not good.
Vorteile
I didn’t like it at all. No pros to list.
Nachteile
It was more expensive than a direct booking, deprived of my points for the stay at a hotel, and had a cancellation fee.
Antwort von Egencia
Hi Joshua,
We are sorry to hear of this negative experience you had with Egencia. If you would please send the information for this instance to [email protected], our team would be happy to investigate.
-Egencia Team
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Best way to schedule business Travel
Vorteile
One stop shop for securing hotel, flight, and transportation if you like. Very happy with the ease of use. Mobile application is great.
Nachteile
When there is an event special rate it is difficult to schedule with Egencia. I had to schedule via a rep which would charge the company an additional fee.
Antwort von Egencia
Hi Rien. We are pleased to hear that you are satisfied with Egencia's travel booking solutions. Thank you for your review.