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- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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A survey that feels like a conversation
SurveySparrow has shed a new light onto survey dynamics in a positive manner for me.
Vorteile
It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch.
Nachteile
The only dislike I can think of is that some of the language used in the default questions aren't worded the best.

- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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It completely changed the way we see and use survey tools. I love it!
Vorteile
The fact that it provides a conversational flow is different and refreshing. Besides, its price is amazingly affordable and the costumer service is extremely efficient. So much better than SurveyMonkey!
Nachteile
It has limited feautures, I would love to see more options to customize my survey in a future, like in survey templates.
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Great site!
Vorteile
I used this site to collect data for a research paper I wrote and loved it. I appreciate how easy it was to customize the data collection options as my data collection wasn’t something very easy document. I tried multiple websites before finding this one and none of them had the flexibility this one offered.
Nachteile
I don’t have much to say that’s bad about the software! I only used it one time but it was perfect for what I needed.
- Branche: Internet
- Wöchentlich für 1-5 Monate genutzt
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Delightful
Vorteile
I was considering Typeform but love the conversational style of Survey Sparrow. This is a beautifully designed and intuitive app that's sure to delight your audience. I'm very pleased with it.
Nachteile
I wish we could do more with regards to branding, but I believe that's coming soon so it's not a big deal at all to me.
- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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SurveySparrow review
I am able to connect with my audience and understand their needs and desires right away. Love the conversational aspect of this tool. If you need a tool to survey your clients, you can't go wrong with Survey Sparrow. As I have indicated, the support is good and so is the customer service before you buy it.
Vorteile
SurveySparrow is the super simple survey tool I've always wanted. There are others in the market, but they are super confusing to use and a lot more expensive. SurveySparrow keeps things super simple and that, in turn, motivates me to use it a lot more.

- Monatlich für 1-5 Monate genutzt
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Absolutely the most friendly survey tool ever!
Vorteile
SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools.
Nachteile
Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Lovely tool to replace boring survey forms with chat-like interaction
Fast set up, easy to use surveys and fun interaction for clients. I like the simplicity of the tool.
Vorteile
Super easy to set up - first product I've ever used within 5min of buying. I used to use online pdf forms to seek feedback from customers and workshop participants. SurveySparrow is so much easier to set up, collect feedback, analyse it, and much for fun for the people filling it in! I've noticed an uptake in the number of people giving feedback, especially on the qualitative side.
Nachteile
Still need to be able to amend some of the wording, e.g. end-of-message. Not a big deal but would be nice.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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User Friendly Tool
Vorteile
It's up there with other top names in surveying. Definitely user friendly and easy to learn.
Nachteile
Follow up, promotional emails can be a bit much, maybe it's just me and there's a way to adjust the number of emails I receive.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Doesn't have all the features as equally-priced competitors
Vorteile
I really wanted to like this system, because from initial look it has a lot of basic tools found in other - much more expensive - professional survey products.
Nachteile
After trying to use the survey system to do product concept testing, I ran into several challenges which caused me to switch to SurveyMonkey. These were:
1) Lack of page randomization
2) Difficulty resizing images embedded
3) Limitations of the survey look & feel
4) Lack of bells and whistles, like: accessibility for screen readers, ratings on the quality of your questions
- Wöchentlich für 1-5 Monate genutzt
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Easy to use and nice way to reach to your customers
Vorteile
It is pretty easy to develop a new survey (conversation) and they way it is deployed (as a messenger chat) is so different that my conversions have increased a lot. I am loving this!!
Nachteile
It still has some lack of customization but they are working on it. I would like to change colors and some other designs. They will also have to improve the logic function of the questions/answer
- Monatlich für 1-5 Monate genutzt
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Good product to know the reviews
Vorteile
Easy UI and it is one among the few softwares which has that. But having said that the need for coming again and again is less
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
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- Monatlich für 1-5 Monate genutzt
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SurveySparrow makes surveys fun!
Vorteile
I love the chat like the way of creating and answering the survey. It gives it a personal feeling. It was very easy to set up my first client satisfaction form without even checking the documentation.
Nachteile
I don't like the SurveySparrow branding but I know it's on the roadmap to create my own branding soon. I can work with it in the meantime.
- Monatlich für 1-5 Monate genutzt
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Phenomenal experience with the product and world-class service! Super excited about the future.
Vorteile
Survey Sparrow is visually appealing, easy to create, and can be customized to sets of questions for data gathering. Analytics that are provided are quite helpful and as more features are added from their roadmap, it'll be an incredible product. I'll also look forward to them adding additional products from this concept.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Great option
We are using this for Customer Experience surveys
Vorteile
Alternative to many of the more popular survey sights, nice look for customers
Nachteile
A little clunky to use and understand at first
- Monatlich für 1-5 Monate genutzt
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Promising survey software with interesting approach to collecting data
Vorteile
The conversational interface for collecting survey data is a more engaging format. Having multiple options to share a survey (link, website embed, etc) is also a huge plus.
Nachteile
The reporting and analyzing survey data has a ways to go. If you need more fine grain tools for collecting survey data and analyzing it, this might not be for you.