Alle Bewertungen zu eZee Absolute Filter anwenden
Nutzerbewertungen zu eZee Absolute durchsuchen
Alle Bewertungen zu eZee Absolute Filter anwenden
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Thank you [SENSITIVE CONTENT HIDDEN]
Vorteile
The chat with [SENSITIVE CONTENT HIDDEN] was excellent, he is efficient, and very helpful.
Thanks to him
Nachteile
nothing
Antwort von eZee Technosys
Hi Patrice,
Thank you for your feedback. Keep spreading the word around :)
We assure you to keep imparting our best services.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
good
good
Vorteile
24 hours have live support for our support
Nachteile
no comment due to i still new for use this system
Antwort von eZee Technosys
Hello, Ivy
Thank you for your feedback.
We're glad that you are satisfied with eZee Absolute. We assure you to keep imparting you our best services.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
The software package met and exceeded our expectations.
As we continue to use the product we will be sure to update our review.
Vorteile
No hardware and maintenance needed just a pc and internet connections. Very versatile and configurable to our environment.
Nachteile
I have not found any so far. Internet speeds are not really their fault. There is the fact that the absolute package is only online would be the only fault so far.
Antwort von eZee Technosys
Hi,
Thank you so much for your feedback.Keep spreading the word around :)
Regards,
Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
eZee Absolute Review - one of the best PMS!
Vorteile
What I like the most is that the system is 99% complete and 100% flexible. Almost everything that we have is already in the system. The system is user friendly and all reports can be extracted to different formats. But aside from the system, I really love their customer service. ezee representatives are always available to help us whenever we have concerns/inquiries. Thumbs up to the live support team. :-)
Nachteile
There were just several reports which we need but are not yet available. But overall, the system is great!
Antwort von eZee Technosys
Hello Melanie,
Thank you for your review. We're happy that eZee Absolute has made your work much easier than before. We assure you to keep imparting our best services. Addressing your cons, you can send your suggestions to [email protected] or can contact our account manager anytime.
Regards, Team eZee.
- Branche: Gastgewerbe
-
Quelle der Bewertung
Wide array of solutions with helpful staff
Vorteile
Cloud based solution with good technical support & wide array of related solutions. Good Value for Money!!!
Nachteile
Few times i have experienced difficulty in communicating. Have experienced difficulty in managing promotions on booking.com compared to other OTAs
Antwort von eZee Technosys
Hi,
Thank you for your feedback. We're glad that eZee Absolute is making your work easier. Addressing your problem, we suggest you to speak with our 24x7x365 live support. They would surely have the right solution.
Regards,
Team eZee
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
The most complex HMS out there!
To back their unparalleled product, the customer support teams are spot on! Any feature you may require is already there and it's only a matter of learning.
Vorteile
Support Services
Nachteile
Complexity (like and dislike)
Antwort von eZee Technosys
Hi Afrar,
We laud your feedback. Indeed, the training materials shall be provided to you by the concerned person. Meanwhile, you can apply for the training from here: http://ezeecloudtraining.setmore.com/.
If there is any kind of query, you can always get in touch with us.
Regards,
Team eZee!
-
Quelle der Bewertung
Absolute
We've been extremely pleased with the ease of use, training, analytical power, and customer support of Ezee Absolute. From beginning of our first implementation to all of our service needs, we have received an outstanding support, especially from Sagar. The system is very intuitive and our staff find it very easy to use. We can run statistical reports helping us manage our revenue analysis. . After researching and testing many comparable platforms, we chose Ezee Absolute and are very pleased with the results.
Antwort von eZee Technosys
Hey Max,
Thank You for your feedback. We are glad eZee Reservation was of value to you hotel. Customers like you make us work even more on providing you with a great product and even better service!
Regards,
Team eZee
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
eZee Absolute is technology that can everyone to manager the property Faster and easy in daily...
Vorteile
Check in Guest, Reservations, Arrival and departure List, Guest database, Audit, actually mostly all software management
Nachteile
Cashiering , House Keeping, Guest database, Audit, POS, all Generated Reports, actually mostly all software Configuration
Antwort von eZee Technosys
Hi Elysee. Thanks for taking time to review us.For any concerns, you can always write to us at [email protected] or reach us on 24*7 support panel. Regards, Team eZee.
-
Quelle der Bewertung
Excellent PMS
Excellent, easy to use and stable product which is very helpful for our day to day activities. Thanks ezee!
Vorteile
Easy to use, Stable
Nachteile
Not able to open multiple transactions at a time. For example, we cannot edit more than one booking at a time.
Antwort von eZee Technosys
Hi Abdul,
Thanks for giving your valuable feedback. To address your concern, we have many operations working in parallel with one like opening GR Card, taking payments, opening receipts, check ins-check outs and many more. We will surely come up with your idea and implement it with our future enhancements to improve the user experience. You can also share your views with us at [email protected]
Regards,
Team eZee!
-
Quelle der Bewertung
Since we used eZee Absolute everything works fine
Pro:
Reservation page for employee is easy to use
Reports are great
Room calendar is clear and easy to use.
Change between rooms is quick and easy
Support is great and quick.
Con:
To work with promotion steals you a lot of time.
Antwort von eZee Technosys
Dear Joachim,
Thank you for taking the time our to review us and providing such a detailed feedback. Its is an absolute pleasure to know that our customers are enjoying using our services.
Yes, we understand that it can be a little time consuming to configure the settings for running promotions, but the more time you invest on it, you will receive just that much traffic on your website resulting in high number of bookings.
Regards
Team eZee
-
Quelle der Bewertung
Good to use software
Hi,
The service is good but the software needs some improvement for reports .
Antwort von eZee Technosys
Hello Anuja,
Thanks so much for your honest feedback. Our team puts in loads of effort to provide seamless service within the stipulated time frame, and when that gets recognized we feel humbled. Getting back to your suggestion for possible improvement in reports, we will surely keep this in mind. However, to bring more clarity to things, I would like you to be a little more precise regarding the areas that bothered you, please drop us an e-mail to [email protected]. Rest assured, your suggestion will be worked upon so that there is no hindrance to our association.
Regards,
Team eZee!
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Awesome support team!
Vorteile
It has quite a bit of features, also the support team is timely, friendly, and patient even with minor issues.
Nachteile
The interface can be pretty counter-intuitive. And sometimes there are round-about ways to get what you need done.
Antwort von eZee Technosys
Hi Julian. Thanks for appreciating our support team, we have passed on your regards to them and they are excited as well to hear from you.
Regarding the cons, we are sorry to hear that you are facing some difficulties with the interface and found it somewhat difficult to use. We kindly request you to reach us on our 24x7 support or write to us at [email protected] with further details on this. We will like to work with you to resolve all your concerns. Also, let us know if you will like to get more free training for yourself and your team. Thank you. Best Regards, Team eZee.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
The software is user friendly, its easy to work on
Vorteile
when changes are made in the rates and availability they are displayed on other OTA's with in a second.
Nachteile
We have still not faced any problems relating to the software. Its working properly and rates and availability are updated on time.
Antwort von eZee Technosys
Hi Margaret, Delighted to hear your kinds words for eZee¿s channel manager! Thank you and Best Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
no words
still have to work on commitments given to customer
still lots things have to improve
dont think everything is money
give best services in less amount of money
still have to work for making software easy
Antwort von eZee Technosys
Hello Shree Dhar,
Thank you for your feedback.
Customer satisfaction is the most important for team eZee. Please mail us at cm@ezeetechnosys so that we can make sure that all your difficulties are addressed rightly. Also, we update our software frequently to make them as user-friendly as possible. In case, you have any question regarding the software, you can reach out to our 24x7x365 live support.
Regards,
Team eZee
-
Quelle der Bewertung
Thanks to Sanjay
Hereby I would like express my thanks to Sanjay.
I recently had a small issue with moving guests which seemed impossible for me. After I used the live time customer service, Sanjay contacted me immediately.
He offered professional help and kindness at a situation where I thought the problem cannot be solved.
He was quick, helpful and kind throughout the whole service which I really appreciated.
Thank you very much Sanjay!
Antwort von eZee Technosys
Hi,
Thank you so much for your kind words . It is an absolute delight to serve you. Sanjay is very happy to hear the appreciation from you. Regards,
Team eZee.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
This is our first software that we tried and our staff like it as they find it easy to use.
Vorteile
User friendly and easy to migrate from manual process to software based solution without much effort.
Nachteile
No disadvantages found so far, will keep an eye and update when we come across any issues or challenges.
Antwort von eZee Technosys
Hi Venkatachalam, Cheers to your positive feedback. Best Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Staff Efficiency
staff is so efficiency and helpful. for example Krunal
Vorteile
with the training video and live support
Nachteile
the changes session can combine : Update Log & Audit trail
Antwort von eZee Technosys
Hello Molly,
Thank you for praising Krunal and the entire support team. We're glad that eZee Absolute is working very well for you. Also, we would surely work on your suggestion regarding the training sessions. If you have any suggestions regarding the our software or our services, please keep them coming at [email protected].
Regards,
Team eZee
-
Quelle der Bewertung
eZee Absolute
Great customer service and good product plenty of features. The drag and drop option on the stay view and the possibility of spliting a reservation through drag and drop would have made our lives easier and the product perfect to use
Antwort von eZee Technosys
Dear Maria,
We love you for saying such pleasant things about us.
Now coming to your interesting request, it would be great if you could drop us an email about it at [email protected]. We will surely try our best to customize our software so that is perfect for you as well.
Anytime available for you.
Regards,
Team eZee
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Great support, always available and very efficient
Vorteile
24/7 support, easy to use, it has everything we need, rate management to maximize revenue through seasonal rates
Antwort von eZee Technosys
Hi Olga. Thanks for the awesome review. We are glad to hear that you are satisfied with our software and support offered. Best Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
eZee Absolute Support
Vorteile
Ease of use, features and functions, team support especially representatives are great.
Nachteile
Some times the Absolute online system loading slowly.
Antwort von eZee Technosys
Hello KK,
It is advisable to use eZee Absolute with updated internet browser and stable internet connection. Besides, we would surely take the important measures from our end. If you face any difficulty, contact our 24x7x365 live support or speak with your account manager.
Regards,
Team eZee
-
Quelle der Bewertung
Most cost efficient PMS out there
I studied a dozen PMS before settling for Ezee Absolut. Ezee allows us to do what we needed and more, was user friendly and had a competitive price. All the integration was the tipping point for us.
Antwort von eZee Technosys
Dear Stephane,
Thank you for sending your feedback for eZee Absolute! We truly appreciate it when our clients take time out of their busy days to provide us with some great feedback about our products and services. We appreciate your business and truly hope to make your experience as pleasant as possible.
Regards,
Team eZee
-
Quelle der Bewertung
Property management made super easy
With a software like Ezee Absolute you don't have to worry about your room. It's all very clean and easy to see at a glance. Connect it to the channel manager and you won't ever have a double booking from the OTA's. Connect it to Burrp (POS), and sending the bills from the restaurant to the room bill is a breeze.
Antwort von eZee Technosys
Hi Dennis,
Can't thank you enough for the amazing review you gave us. Its clients like you that make us want to dig deeper and offer you the best there is.
Regards,
Team eZee
-
Quelle der Bewertung
Easy to use front desk software.
Pros:
Really easy to use; any employee can learn and use the basics of it within a couple of hours.
Safe and controlled.
Even though there is no need to use the customer support often, they are there to offer professional help 24/7 within minutes.
Antwort von eZee Technosys
Hi,
Thank you so much for your feedback. It gives us immense pleasure to see that you are having a great time using eZee Absolute.
We promise you to deliver the best services. Keep spreading the word around :)
Regards,
Team eZee
- Branche: Gastgewerbe
-
Quelle der Bewertung
Hospitality Simplified
Vorteile
eZee Absolute is a very user friendly software and meets all our requirements related to Reservations, Accounting and Statistics. The Support Team of eZee Technosys Pvt. Ltd. is extremely helpful, cordial & professional. They have been very patient in understanding and customizing the software to suit our requirements.
Nachteile
Nothing so far. The functioning of the product and the support of the vendor is very satisfactory.
Antwort von eZee Technosys
Hello,
Thank you for your feedback. We're glad that you're happy with eZee Absolute. We promise you to impart our best services.
Keep spreading the word around :)
Regards,
Team eZee
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Good
Vorteile
worth it, value for money, great sales team was so helpful & most of all great support team. Satisfied overall
Antwort von eZee Technosys
Hi Rohit. Thanks for appreciating our teams and taking your precious time to rate us.
-
Quelle der Bewertung
Good job
very easy in communicating the sold out and occupancy details with our Travel agents. Staff is much dedicated to solve all the problems (if any) of the customer @ any time. Good job by the entire team.
Antwort von eZee Technosys
Hi Bijesh,
Reviews like this are so energizing, it helps us put more effort in our service to our clients. We are very happy to know that you like our services and products.
On behalf of the entire team, thank you so much for your kind words.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Has a steep learning curve but support is very responsive on showing how to use it
Vorteile
It provides great flexibility as far as room configuration/rates/availability
User support is usually quick to reply to emails
Nachteile
The user interface is poor. The menus and options are not intuitive, making it hard to navigate. If I don't use it for over a month I always need to check my notes to know how to get to the right page.
Antwort von eZee Technosys
Hi,
Thank you so much for your feedback. We promise to impart our best services.
Also, we will surely consider implementing your suggestions. Meanwhile, please send us your valuable suggestions at [email protected].
Regards,
Team eZee.
-
Quelle der Bewertung
Front office, Absolute
Friendly use but difficult on configuration
Antwort von eZee Technosys
Hi Anat,
We are glad that you found our product friendly. I am assuming that you found the configuration difficult since you may not have been thorough with the on boarding and training. We would like to know more about the difficulty faced by you. Kindly write to us at [email protected] so that we can take necessary steps to satisfy our valuable clients.
Regards,
Team eZee!
-
Quelle der Bewertung
customer service
software is very lenthy, specially your 24/7 help line service is veryyyyyyyyyyyyy lenthy have to inform every thing in details. there must be a way where we can call on a land line or even skype so that we can save our time, as well as agent time.
Antwort von eZee Technosys
Hi,
We are sorry for the inconvenience. Please send your suggestions and concerns at [email protected]. Our team will definitely look into the matter.
Regards,
Team eZee.
-
Quelle der Bewertung
eZee - Absolutely great
Our experience of working with the system exeeded our expectations, we enjoy every minute working with this professional and customer oriented company!
Antwort von eZee Technosys
Hey Katerina,
We appreciate you taking time out to review us. Our team strives to offer an efficient and personalised service and we are glad you are happy with it. If you ever need anything, we are here for you.
Regards,
Team eZee
-
Quelle der Bewertung
Very easy to operate
I found it very easy to understand and functions very fast.It is very easy to train new joined and make them feel like to work at comfort.
Antwort von eZee Technosys
Hi Girish,
Our software is created to make our client¿s work more productive and effortless. Thank you for your feedback. Keep writing to us!
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Acknowledgement
payments
reservations
etc.....
Vorteile
the going was so helpful with the company's help
Nachteile
every thing was great about this software
Antwort von eZee Technosys
Hello Thomas,
Thank you for your review.
Please keep spreading the word.
Cheers,
Team eZee
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Excellent experience
Excellent product
Vorteile
Easy to use, features are very helpful, I recommend this software for all hotels, thank you for the Ezee team
Nachteile
Nothing, I use the trial version, and it meets our business needs, I recommend this software for all, try it and then judge
Antwort von eZee Technosys
Hi,
Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We promise you to keep imparting our best services. Keep spreading the word around.
Regards,
Team eZee
-
Quelle der Bewertung
highly efficient and easy to use
pros
easy to use.
manages all the channel partners efficiently.
Antwort von eZee Technosys
Hello Urvashi,
We are glad to receive your review and to know that the software is helpful in managing all the online sales channels efficiently. Thank you so much for your kind words.
Regards,
Team eZee
-
Quelle der Bewertung
working well as per requirement
The software is good and systemised
Antwort von eZee Technosys
Dear Mr. Rathee,
Thank you for your compliment and we glad that we are able to fulfill your requirements. It is truly our pleasure to serve you, if you ever need any assistance please don't hesitate to contact us.
Regards eZee Technosys
-
Quelle der Bewertung
Great Cloud PMS
eZee Absolute is a great Cloud PMS , easy to use, easy to implement, we are using it for 4 years now and we are very satisfied with it
Antwort von eZee Technosys
Hello Ali, thank you for your review. We assure to continue imaprting you best solutions and services furthur. Regards, Team eZee
-
Quelle der Bewertung
Competitive
Day by day ... it gives me the feeling that every day there is something new to discover.... The team is ready 24/7 to help and solve all the issues ...
Antwort von eZee Technosys
Hi,
Thank you so much for this amazing feedback. Keep spreading the word around :)
Regards,
Team eZee
-
Quelle der Bewertung
Very user friendly
Love that I can access it remotely
Antwort von eZee Technosys
Hello Hiral,
Thank you for writing the review for us. Yes, the feature of remote access was added for convenience of our valuable clients. We are glad that you enjoyed our services. Keep writing to us!
Regards,
Team eZee
-
Quelle der Bewertung
Ezee Very Easy & Good Software
Its My first time eZee Absolute experience for Demo its very simply with all feature Thanks to all eZee Team for nice behavior & co-operative .
Antwort von eZee Technosys
Hi,
Thank you so much for this amazing feedback. Keep spreading the word around :)
Regards,
Team eZee
-
Quelle der Bewertung
Excellent
the team support was excellent....especially 24X7 TEAM SOLVED MY PROBLEMS ALL THE TIME . GOOD JOB KEEP IT UP
Antwort von eZee Technosys
Hi,
Thank you so much for your review.
We promise you to keep imparting our best services.
Regards, Team eZee
-
Quelle der Bewertung
This program it ease to use
This program it ease to use and when we not complete with the report we can contact direct to customer support.
Antwort von eZee Technosys
Hi,
Thank you so much for this amazing feedback. Keep spreading the word around :)
Regards,
Team eZee
-
Quelle der Bewertung
Ezee Absolute is a great product
Ezee Absolute is a great product. Have a multiple possibility for manage a Hospitality and gain time about that.
Antwort von eZee Technosys
Hi,
Thank you so much for your feedback.Keep spreading the word around :)
Regards,
Team eZee.
-
Quelle der Bewertung
New Experience with PMS System
I am first time for part of my career to deals with a good PMS software with eZee. Thank you so much.
Antwort von eZee Technosys
Hi Sophara,
Thanks for the appreciation. Keep sharing your experience with us. :)
Regards,
Team eZee!
-
Quelle der Bewertung
Good and easy to use software.
Until now no cons to be detailed so far so good only thing is internet has to be really good.
Antwort von eZee Technosys
Hello,
Thank you for your review.
We promise you to keep imparting our best services.
Regards,
Team eZee
-
Quelle der Bewertung
Software is in progress ...
Software is in progress and Sagar follow my issue and solve it.
Antwort von eZee Technosys
Dear Eugene,
Thank you for the kind words, we appreciate you taking your time out for reviewing us.
Regards,
Team eZee
-
Quelle der Bewertung
good
good job done great
Antwort von eZee Technosys
Hello Maqsood,
Thank you so much for your honest feedback. Your encouragement is one of the motivations for us to provide the best service.
Regards,
Team eZee
-
Quelle der Bewertung
Nice Product
was very glad with the support and the product is also nice
Antwort von eZee Technosys
Hi,
Thank you so much for your feedback.
We promise you to keep imparting our best services.
Regards, Team eZee