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Alle Bewertungen zu eZee Absolute Filter anwenden
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
A great software with Monetary benefit and without investment
I had a great experience with eZee (eZee Ultimate) all staff are supportive and responsive and the way of giving a solutions are very fast and perfect, with this software one with medium scale business can full fill all his requirement.
Vorteile
One very important thing is CMS based software (can be accessed and monitor from anywhere) also need not to worry about data security, easily manage with day today activities of the guests and with lodge staff.
Nachteile
Many more changes to be happen as to
1. Sending e mails to guest for their Birthday and wedding anniversaries
2. Internal communications / tasks between the employees
3. No option for cash basis accounts maintaining
4. Automatic calculation of 24 hours checkout option is not available
5. Billing does not disclose as how many nights and days the guest is stayed
Antwort von eZee Technosys
Hey Abhishek,
Thank you for sharing your experience with us. It is really great to know that our staff were up to the expectations in fulfilling your requirements. Addressing your concern here, we would like to understand your suggestions in detail or if you would like to have these features enhanced. Kindly write to us on: [email protected] to share more.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Product with Great Support! Special Thanks to Bravo Bhavesh!!
Proper Management of Hotel in one package
Vorteile
The best part I like in PMS is that it is very user-friendly and easy to train staff and also I like the user interface. Th best support is given by Local team and I used to call every time to them and they helped us to understand and solve our queries immediately in quick time.
Nachteile
For one concern, we need to take 3-4 reports instead it should be in one report, though Local team support is in contact and they are building features time to time
Antwort von eZee Technosys
Hi Sinto, thank you for your feedback. Your suggestions are well noted. We have already requested our development team for a single report. Our support team will get in touch with you as soon as its solved. Keep sharing your suggestions at [email protected]. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Villa rental
Easier to scale the business, less trouble/work with booking websites, easier to manage all finance and manage all properties.
Vorteile
The mobile app is easy to use and has a great interface. With a quick view you can check the availability. Website is also easy to use and reporting function is good. LiveChat support is always fast and can solve all problems directly. My contact person from the Indian team is also very fast and kind when we need their support.
Nachteile
Design of automatic e-mail messages is kind of simple. Would be great if they can offer better templates.
Antwort von eZee Technosys
Hi Daniel,
Thank you for taking out time to give your feedback. We are happy that eZee Absolute is meeting all your requirements. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed.
Till then, keep spreading the word around.
Regards,
Team eZee
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
excellent service
Vorteile
rates and inventory updating easily, Simple & smooth check-in screen, plenty of search options to save time.
Nachteile
we dont have words to say regards to least review about the ezee software. bcoz there is no less, least service for ezee....
Antwort von eZee Technosys
Hello Ismail, We are glad that eZee Absolute has made your working method crisp. In case, you have a query, our support team is available to help you 24/7/365. Regards, Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
one of the channel Management
this software is meet the need of a small hotel but for some analyse of finance not well . we can not do the business analyse sometime. some channel con not support this software .
Vorteile
easy and helpful for reservation .
Nachteile
analysis report
Antwort von eZee Technosys
Hi Napak, thanks a lot for your feedback. We have recently introduced Innalytics - a complete data analysis tool which provides you business insights on your hotel's performance. If you haven't checked it out, we suggest you to do so ASAP. We're working to add more and more channels in our list. If you have any preferred channel you want in our list, you can let us know at [email protected]. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Versatile Hotel Management Software
Excellent
Vorteile
The software even though takes time to understand its functionalities, addresses all the concerns that the management and staff would have for the smooth functioning of the hotel property.
Nachteile
Yet to find out the cons in the software.
Antwort von eZee Technosys
Hi Manjunath,
Thank you for taking out time to review us. We are constantly working on making our software as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed.
Till then, keep spreading the word around.
Regards, Team eZee
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Review about Ezee Centrix channel manager
Vorteile
The support of some staff . Not all options you can use yourself, need to connect with support. In this case everything depend of person what you meet. Staff is very helpful and fast. Thank you.
Nachteile
Good but could be some more options available for admin, like OTA connecting e.t.c. Other thing well done.
Antwort von eZee Technosys
Hi Ekaterina, We are really delighted to hear from you.Thank you for admiring our staff. Talking about your cons, you can contact your account manager for more information on OTA connecting and few operations which our support team needs to perform. Regards, Team eZee.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I have more than 2 years experiences with eZee Absolute. This software is really helpful.
Vorteile
- More Functions
- Ease of uses
- Attractive Interface
- Well Document Guidelines
- 24/7 Live Support from eZee teams
Nachteile
- Account manager is really helpful who is always support all kind of helps.
- Few click to perform operations
Antwort von eZee Technosys
Hi Sophara, thanks a lot for such kind words. Our 24x7 live support team is always ready to assist you in case you need anything. Regards, Team eZee.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
eZee Absolute is fast, user friendly and provides us a great experience.
Vorteile
We like this software because it provides us great tools to be able to manage the hotel. We optimize our and inventory.
Antwort von eZee Technosys
Hi Cecilia, You made our day with this amazing stars and comments. We are happy to know that our product could fulfill all the requirements for your business. We look forward to serving your business for long run. Do keep sharing your experiences with us. :) Regards, Team eZee!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
user Friendly
Vorteile
It is very user friendly and highly recommended.
Nachteile
some times slow and cookies issue and printing
Antwort von eZee Technosys
Hi Nilesh,
Thank you so much for an amzing feedback. We keep working on enhancing our software for better user experience. It would be great if you can write about the issue in detail on [email protected] Our team will keep them in consideration for future updates.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
EZee is actually Easy solution
We are happy with the software
Vorteile
The customer service and technical support is the best feature of this company.
Nachteile
I am not an experienced user and am not even using all the features. I cannot think of any flaws.
Antwort von eZee Technosys
Hi Harjit,
Thank you for this amazing feedback. We assure you that we'll keep up to our promise forever, and keep providing you the best service.
Regards,
Team eZee.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
GREAT
Vorteile
Everything you need to run hotels is here. We manage vacation rental apartments, and their system works perfectly. Especially support service is amazingly helpful. Esp, Sales rep in Japan from live support team is truly passionated and experienced. Also we love their attitude to try out new things listing to our needs.
Nachteile
If we can use multi-lingual option internally not changing the account, that would be helpful. But this is minor.
Antwort von eZee Technosys
Hey Kayo, Thank you for your review. We are happy that you're quite satisfied with the functioning of eZee Absolute. Concerning to your cons, we will make sure to fix it. Keep sharing your suggestions at [email protected]. Regards, Team eZee.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy eZee!
This software is very complete and the interface is nice, This software is very complete and the interface is nice
Vorteile
Interface
Nachteile
Some features are not simple (promotions and configuration)
Antwort von eZee Technosys
Hi Patrice,
Thank you for giving us the motivation to work with same zeal with your positive feedback. Meanwhile, if you are not finding the features simple then it can be a possibility that you are still not thorough with the on boarding and training. We would like to know more about the difficulty faced by you. Kindly write to us at [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Simple but powerful for small and medium hotels
Great solution for small and medium hotels.
Vorteile
Customer support. Onboarding process. The functionalities are well designed. They have suite of companion solution for channel management and revenue management solutions.
Nachteile
Needs little bit of orientation to use the solution. But I have experienced unlimited training ( free ). They answered all my doubts.
Antwort von eZee Technosys
Hi,
Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We promise you to keep imparting our best services. Keep spreading the word around. Meanwhile, if you have any suggestion regarding our software or services, please send them to [email protected].
Regards,
Team eZee
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I am on Absolute almost all the time. For such a heavy usage, this is very solid yet user...
Vorteile
Very easy to use, very good customisation options and great features in the cloud based version. The App is also pretty cool...
Nachteile
UX can be improved a bit better on App and web based versions, Otherwise a very solid module and i can highly recommend it
Antwort von eZee Technosys
Hello Musab, Thank you for your kind reviews on eZee Absolute. We are glad that you are happy with how it works. We are working on the betterment of the UX part, and make it more user-friendly. Stay tuned for the updates.
Regards,
Team eZee.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
eZee Absolute
Localization of eA for Russian market.
Vorteile
Functionality, big list of reports, marketing features.
Nachteile
Complicated settings, it's hard to understand how some features work, complicated foreign language settings.
Antwort von eZee Technosys
Hello Sergey,
It is quite easy to get along with the settings in eZee Absolute. You can follow our tutorial videos on YouTube or speak with our 24x7x365 live support. You can even contact your account manager for a detailed software training.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
The name says everything........Ezee the best easy hotel software.
Better then any other software , very eZee to learn ....... eZee to use..... Client friendly..... its awesome
Vorteile
The best part of this software is , the customer care guys are very helpful and cooperative ........ Mr.Benjamin Lakdawala was the best person form ezee software , his training has helped many hoteliers to handle the ezee software smoothly.
Nachteile
no words
Antwort von eZee Technosys
Hi Brenden,
The best part about interacting with our valuable guests here is we get to know their genuine experience. This is what helps us to push the envelope further and meet all the expectations. We conveyed your thoughts to Benjamin and clearly he was overjoyed. Keep writing to us. Thank you so much.
Regards,
Team eZee
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
its a very good PMS system, technical support very good
This PMS is very efficient and makes my work more easier, I can have the best view of the Rooms and the Guest in the Room View Option as well as Stay View. I like the Night Audit Feature. And I can do the operations from one place such as void, cancel, amend stay, room move, settle folio, checkin, checkout etc..
I just love this PMS
Vorteile
its friendly use.. easy to manage it . It works absolutely fine and much faster than any other cloud based PMS.
Nachteile
Manage the Bookings on One Screen. Very easy to do the Operations and have the best features. I like it.
Antwort von eZee Technosys
Hello Henry, Thank you for such a warm review. Keep sharing your suggestions at [email protected]. Regards, Team eZee.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Service
Vorteile
I like they have chat support and helped me today was awesome.
It has many useful functions
And good analytics which is super important for revenue management tasks. Having basic metrics as soon as you log in, on the dashboard is great.
Nachteile
I have to say is not super user-friendly because with other systems you normally can do everything intuitively on your own.
Antwort von eZee Technosys
Hi Gabriela,
Firstly we would like to apologise for the inconvenience caused. Our efforts are constant in making our products more and more user-friendly for you. You'll surely see some transformations from time to time. However, we insist you take a full-fledged training of eZee Absolute so that you get along well with the software. If anything else, please get in touch with your account manager, who'll be the best assistance in this case.
Regards,
Team eZee
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
eZee, its easy to use with many feather to fit your daily needs.
More experience in the field of systems and by using eZee now l can train and convince more people
Vorteile
Easy to use, many features, easy access and what makes it more flexible to use is the customer care service.
I would like to extended our sincerely thanks to Farhin Sheikh and the members at large for their quick help in times of need and l recommend the soft ware to any big and small establishment.
Nachteile
Interface is friendly and some times the speed may go down but still its not bad because it keeps us connected and we can access it any where we are.
Antwort von eZee Technosys
Hi Shadia. Thanks for taking time to rate us.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
I am relative new to the system and am in a learning phase. I love that it is cloud base.
Vorteile
That I can log into the system and have full access. That the system is web based / cloud bases which means I can log in from everywhere!
Nachteile
There are a couple of negatives. You have to learn and remember how to navigate the site. Also we were promised a seamless integration with airbnb and that was not true. Rates don't upload immediately. I believe this problem will be resolve from 1 August 2018?????
Also we request a report that show all booking details for a guest including when payment was received, etc. It is months later and we are still waiting.
Antwort von eZee Technosys
Hi Eben, Glad to hear that eZee Absolute is suiting your needs. Regarding the Airbnb integration, we're working on the connectivity and you'll be able to avail the seamless experience soon. We apologize for the delay and inconvenience caused to you. We're working to make your experience better. For further assistance or training of eZee Absolute, you can contact our 24x7 Support or email to us at [email protected]. Best Regards, Team eZee
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Meets my requirements for managing a small business in hospitality
Vorteile
Excellent back office support system, comprehensive overview of meeting the dynamic requirements in this increasingly demanding and evolving industry, easy to use.
Nachteile
The templates for various communications could be designed better to look sharp, crisper and more aesthetically appealing. But of course they do the job well.
Antwort von eZee Technosys
Hi Suman. Thanks for taking time to review us. Regarding the cons, we have passed on your feedback to our concerned department and they will do the needful. Please keep suggesting to us so that we can improve our systems. You can write to us anytime at [email protected]. Best Regards, Team eZee.
-
Quelle der Bewertung
eZee absolute upgrape
so far eZee absolute is quite good, anyway because it based on the online cloud base so when the online speed is slow it's will cause all of the functioning will slow. Sometime when a offline guest booking because the online is show cause other guest booking in OTA can booking first compare with walk in guest. Just a suggestion if eZee centrix can design like application booking pulse (booking.com host app) will improve our update inventory speed. Another suggestion is need to upgrape eZee absolute handphone application because application eZee absolute just can see the report only if can add the reservation system would better so that we can directly key in guest detail in eZee absolute. Thank you
Antwort von eZee Technosys
Hi Dacen,
Thanks for sharing your valuable feedback.
eZee Absolute being a cloud based system will work on the speed of the internet. However, you can use the application for the same.
Also, we are coming up with eZee Centrix application updates very soon, from where you will be able to do quick updates for inventory, rates, stop sell on various channels in just few seconds. In upcoming months, we do have plans to provide option of taking reservations/direct walk-ins from the app itself with some information.
Please do keep sharing your reviews with us. It helps us to serve the best to our customers. You can also write your suggestions to us at [email protected].
Regards,
Team eZee!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Good Product with prompt customer service
Vorteile
Integrations, Customer Support, Booking Engine
Nachteile
User interface on hotel side could be improved
Antwort von eZee Technosys
Hi Sanidhya,
Thank you for this great feedback. We value your suggestions and will surely work on them in near future. Do send them to us at [email protected].
Regards,
Team eZee.
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
From training to inception and activation every step was seamless and executed with ease!
Vorteile
Simplicity of the software is what differentiates it from other products. I like the fact that the solution is hosted allowing me to access and run my group of hotels from anywhere. The analytical data aids us in driving our business and the integration to OTA's and Booking engines makes the solution a one stop shop.
Nachteile
I haven't found anything that I dislike about the product everything that was shown to me in the demonstration has been delivered.
Antwort von eZee Technosys
Hi Junaid, thank you for the excellent experience you shared. Stay tuned for better experiences further. Best Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
it's good system for S&M properties and which they are not looking for lots of customization
easy to use , channel manager, support for issues is great
Vorteile
easy to use , integration with channel manager , booking engine include , the response time from the support team very great
Nachteile
customization based on their plan only also the print out on flash player which is need to be developed
Antwort von eZee Technosys
Hi Mohammed, Thank you for your feedback. Talking about your cons, We've developed our plans suitable for all kinds of properties in the industry. We suggest you to contact your account manager for any queries you have. We're regularly bringing new updates to our solutions. You'll surely find your queries resolved in those upgrades. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Being a new user , I thought it will be tough to understand n use, however it was very simy
Best for management n accounting
Vorteile
Booking management it was very simple to use and can be done by anyone
Nachteile
The night audit, which can be made little more simple
Antwort von eZee Technosys
Hi Jayesh,
Thank you for your feedback. We're glad that you're finding our solutions simple to use.
We'll surely pass your suggestions to our team. We look forward to serve you with even better solutions and services further.
Regards,
Team eZee.
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Prompt reply and very detailed guidance. In addition,thumb up for one of the rep showed his...
Vorteile
It's very easy as it's name eZee. Many operations from one place. This PMS is awesome and works very efficient and can manage all from one place or view.
Nachteile
There's nothing so far where I can say least things about this software. But sometimes it runs very slow.
Antwort von eZee Technosys
Hello Cheng, thank you for your review. We are glad that you are happy with the operations carried out by eZee Absolute. We assure you to continue imparting our best services. We suggest you to run a check of your browser as well as internet service provider for slow connections. If the problem persists, do reach out to us at [email protected]. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
NA
NA
Vorteile
We would like to thanks Ezze absolute for making task easy .
Nachteile
While using software we have never face any problem .
Antwort von eZee Technosys
Hello Vishal,
Thank you for your feedback. We are glad that eZee Absolute is working very well for you.
We promise to provide you with our best services.
If you have any suggestion regarding our solutions or services, please send them to us on [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Name as per Sown(eZee)
Vorteile
Very easy to use and best services from care team.
Nachteile
Till not get any issues from ezee solutions
Antwort von eZee Technosys
Hello Surendran,
Thank you for your feedback.
We assure to keep imparting our best services.
Regards,
Team eZee
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
A very steep learning curve for me. But must go through it to realise its potential
Vorteile
Simplified my reservation. I was able to map from 1 hotel to 3 different hotel names (same hotel) in Booking.com.
Nachteile
Email payment receipt to guest - the simplicity of sending an receipt to guest via email is great. But I don't understand the need of duplicate copy to be sent to guest, the ID of user in the receipt - why need the ID of the person printed on the receipt. There is no logo inserted in the email receipt though the printing copy has the logo and nice fonts. The email receipt fonts are somewhat dull - please update this feature, eZee.
Antwort von eZee Technosys
Hi Chris. We are glad to hear from you, and thanks for raising your concerns. In an endeavour to ensure 100% client satisfaction we have taken a note of your concern, and have forwarded it to our technical team. The team will check the concerns and will work upon. If there are any further concerns, you can write to us at [email protected] or you can connect with us on our live support portal.
Regards, Team eZee.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great customer service.
Vorteile
We are very happy with ezee software. Excellent customer service. Very helpful. Go above and beyond to help resolve issues.
Nachteile
No cons.
Antwort von eZee Technosys
Hi Sabrina, we are really gratified by your kind words. Keep sharing your feedback. Regards, Team eZee
- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ezee SOftware
Its easy to use, user friendly, lots of benefits, affordable price, and 24hrs online support and many more
Vorteile
User Friendly and Lots of features
Nachteile
Nill
Antwort von eZee Technosys
Hello Ahmed,
Thanks for your feedback. Keep benefiting from our solutions for more years to come. :)
Regards,
Team eZee!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best support and great team
Vorteile
It is very user friendly and easy to train new staff members.
Nachteile
Nothing. The software works flawless. There are some bugs at times but they are fixed within no time.
Antwort von eZee Technosys
Hi Bhushan,
Thanks a lot for such great words. It feels great to know that you're finding eZee Absolute so user-friendly. We promise you to provide you with the best services even further.
Cheers,
Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
The best system for reservations.
Now everything is located in one place, that make you work faster and easy to handle all the platforms like booking.com, Expedia, etc.
Vorteile
I think this platform is very useful and easy to operate, I have been trying several systems but I really think this one is the best, and also the staff for support, they are extremely useful and helpful, they are available all the time.
Nachteile
Sometimes is difficult to have a conversation by phone with them, but it is not an issue because They have several ways to help you..; For example by whatsapp or live support, and they answer very fast.
Antwort von eZee Technosys
Hi Uriel,
We're glad that you're happy with our services. We promise to keep imparting you with our best software and best customer services.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Brilliant customer service
Vorteile
The customer service and ease of use. We have been dealing with [SENSITIVE CONTENT HIDDEN] most of the time and his customer service is the best I have ever come across. Nothing is too much trouble. [SENSITIVE CONTENT HIDDEN] has also helped us on the live chat and also [SENSITIVE CONTENT HIDDEN].
Nachteile
Nothing comes to mind. Perhaps the fact that we have not yet been able to connect the system with our restaurant software but [SENSITIVE CONTENT HIDDEN] is still trying to correct this.
Antwort von eZee Technosys
Hello Kerry,
Thanks for praising our support representatives and the entire team. We will surely try our best to connect eZee Absolute with your restaurant manager.
We promise to impart you our best services.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Ezee Is been a Great help with handling inventory and prices by using their mobile app .
Its user friendly.
Vorteile
Instant room block or change the rate based on requirement. Over all the usage of this app good and friendly.
Nachteile
I have to use the new Centric but for any major changes i have to return to old extranet.
Antwort von eZee Technosys
Hi Juliette. We are grateful to hear that we have been of help to you especially with our mobile app. Regarding the issue faced by you in managing major changes on the new centrix interface, we would like to know more about this issue, so that we can resolve it. Request you to reach us on our 24x7 live support or write to us at [email protected]
Thanks and Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
very nice program
Learned that it makes my work much easier. I don't have to send invoices or quotations manually. We get help from the live support in a matter of seconds.
Vorteile
It is easy to use and a lot of functions. The live support system is very helpful, you get a response very quickly and all the information or questions that you have gets sorted out immediately or they explain to you what to do. The are always willing to help.
Nachteile
Sometimes certain functions don't work. Which has to be fixed by the administrator. However, this is not a big problem because any questions that you have about the program gets answered immediately. The are always willing to assist.
Antwort von eZee Technosys
Hi Zhivago, We are excited to see your review here. Thank you for taking out your precious time to write about us. We assure you that your experience with us will get better with time and you won't face any such issues moving ahead. In case of any queries, you can always contact our live support. Regards,Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great
Vorteile
Easy checkin and checkout and settlement
Nachteile
Maintenance block room function that is not convenience as reserve a new room
Antwort von eZee Technosys
Hello Maurice,
Thank you for your feedback.
We're glad that eZee Absolute is making your work easier. Addressing your problem, we suggest you to speak with our 24x7x365 live support. They would surely have the right solution.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Improvements needed
Excellent on updating guest information, transfer on final bill and guest balances. I wish the reporting aspect was better.
Vorteile
I really liked the fact that this software by far is very user friendly and live support is impressive.
Nachteile
A big part of my job requires dealing with the paperwork from the business day. So improvements on reporting is a big factor.
Antwort von eZee Technosys
Hi Rebecca,
Thank you for your feedback. We are sorry for the inconvenience you had with eZee Absolute. We are constantly working on improving our products and have considered reporting aspect as well. We assure that in coming time, all the modules along with the reporting will get better. We'll be grateful if you can tell us how can we improve your experience. Do write to us at [email protected].
Regards, Team eZee.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
eZee Absolute is more and more perfect
Firstable, i have a lot of difficulties, bescause software is in english and we need to translate a caption in french.
Vorteile
Planning Management and Housse Keping
Nachteile
I think, a reports and format of reports.
Antwort von eZee Technosys
Hi Eugene,
Thanks for taking out time and writing to us. It feels heartening to know that you found eZee Absolute useful. As far as language problem is concerned, you need to select custom language and not default language. We can definitely help you regarding this. You can write to us at [email protected], we would love to help you out.
Looking forward to hear from you soon.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellent software with excellet support team never heard the support team say No or Cannot do...
Vorteile
Makes day to day operations easy. Peoples from support team are always ready to help with the smallest issue you can find
Nachteile
Not very user friendly you neef to take training class but again the support are always ready to help
Antwort von eZee Technosys
Hi Rohit. Thanks for the shiny 5-star review and appreciating our support team. Regarding cons, like most PMS software, our PMS also has a learning curve and to overcome the same we offer unlimited free training and as you have been through it, you would agree to the fact that it makes handling hotel operations easy. Regards, Team eZee.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Antwort von eZee Technosys
Hi,
Please let us know how can we improve your experience with us. We are always eager to hear our customers. Do write to us at [email protected].
Regards,
Team eZee.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great software and very user friendly
Vorteile
There are lot many things that we love in EZee absolute few of those are like in built reports for revenue and reservations
Antwort von eZee Technosys
Hi Pragna. Thanks for sharing the feedback. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
feedback
good
Vorteile
very user friendly easy to access. mobile app is also very user friendly
Nachteile
initial setup process has taken time its almost 1 moth we havent started using the software.
coordination problem of course from our side.
but it would be helpful if you guys take all the inputs and make the setup and give the software ready to use
Antwort von eZee Technosys
Hi Jithin,
Thank you for taking out time to give us feedback. We are happy to hear that eZee Absolute is meeting your requirements. Also, we are so sorry for the inconvenience you had while initial setup.If you have any suggestions regarding any of our solutions, then please send them to us at: cm@ezeetechnosys. Your suggestions are heart fully welcomed.
Regards,
Team eZee
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
it is very good to operate
Vorteile
easy to operate and we add rates and inventory is very easy and also see all the privours booking is easy
Nachteile
all other features like setting , revenue are useless and we not use a single to it so please remove it .
Antwort von eZee Technosys
Hi Murtaza. Thanks for taking time to rate us. All features we provide adds some value and are explored by different users overseas. You should reach your dedicated account manager on [email protected] so that he/she can explain you how important these features are and how they can help you. Regards, Team eZee.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
If you do the due diligence and configure the system correctly it is easy to use and implement.
Vorteile
I enjoy the eReservations aspect of the system and the ability it gives my clients to book online and in advance. Full training was provided as well as live support which helped us to get the systems fully operational in a very short time span.
Nachteile
So far I have not found any aspects of the system that I do not like, it has been easy to use and implement.
Antwort von eZee Technosys
Hi Ridwaan, Delighted to know that you are enjoying using our software. Thank you for a positive review. Best Regards, Team eZee.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
So quick Action
Vorteile
The people who work on ezee they takes action very which is very good.
also the support staff is very helpful.
Antwort von eZee Technosys
Hi Sonu, Thanks for admiring us! We have passed your regards to Krunal, and he felt much inspired by your words. Clients like you inspire us to do more. Write to us at [email protected] for anything you might need. Regards, Team eZee.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
3 months since i have used this system but im sure i can learn alot more.
We migrated from Ezee front desk to Ezee absolute and huge differences have been seen.
I can access it from any machine apart from my physical machine because it in cloud based.
Vorteile
Full support from Ezee in many sources like skype, youtube, whatsapp and from the system anytime.
Full credits go to our rep from Ezee for the good and Satisfying support that she has been providing.
Nachteile
Sometimes it is slow to load and redirect to another page.
We would appreciate if the system would work even faster.
Antwort von eZee Technosys
Hi Sameera. We are excited to see your review here. Thanks for taking time to rate us. Regarding the cons, since its cloud based solution it is dependent upto many extent on the internet speed. Regarding redirect to another page we have not known any such issues. If you face it again the please reach us on live support or to your dedicated account manager so that we can look into it and fix it. Best Regards, Team eZee.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to use , over all features is good.
Vorteile
Ezee absolute is cloud base front desk management is all best feature is dirct booking receive in absolute.
Nachteile
its room lock and show booking status & guest database inventory report sale report and also good guest review .
Antwort von eZee Technosys
Hello Pramod, Thank you for your review. We are glad that you find eZee Absolute easy to use and that you are able to manage your operations better. In case you get stuck somewhere, you can contact our support team anytime around the clock. Regards, Team eZee