MaintainX

Vorteile

Ermöglicht uns die einfache Zuweisung reaktiver oder vorbeugender Wartungsarbeiten. Verfügt außerdem über leistungsstarke Asset-Management-Funktionen, um die Zuverlässigkeit der Geräte sicherzustellen. Ich kann problemlos digitale Formulare und Checklisten erstellen.

Nachteile

Ein schlechter Kommunikationskanal ist hier die größte Herausforderung. Beleben Sie Ihr Support-Team wieder.

Vorteile

MaintainX is a great system for technicians as it's very easy to grasp and train anyone one. Implementation was quick and near seamless for us. Support has been phenomenal. Overall it's a great system to scale with.

Nachteile

I have no real bad things to say about it. Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been able to be worked around.

In Betracht gezogene Alternativen

Warum MaintainX gewählt wurde

Gründe für den Wechsel zu MaintainX

Vorteile

I am able to independently collect data on every asset I had listed.

Nachteile

There is a limit to multi-tasking. I cannot run two timelines with two work orders open. Being a industrial mechanic, I sometimes have two or three projects going on at once in a day. If I start a job and wait for a part to show up, I tend to work on another machine until the part shows up. I stay busy and I want the program keeping track of what I do.

Vorteile

Ease of use, great features, and we use it for parts inventory, POs, and work orders. I like creating custom procedures.

Nachteile

Would like to be able to color code some of my procedures, I wish the parts was easier to assign work orders with their cost. It’s difficult to show cost for parts on work orders.
AI Assistant would be a cool feature.

In Betracht gezogene Alternativen

Warum MaintainX gewählt wurde

Gründe für den Wechsel zu MaintainX

Vorteile

I love the continued development of the product. I work very close with the MaintainX team, and they have developed functionality that we felt was required for our business needs. The customer service is top notch, and I don't worry about issues I run into because they come up with a solution quickly.

Nachteile

I would like to have the ability to customize fonts and highlight important text. Also, integrating with Excel would be a huge improvement.

In Betracht gezogene Alternativen

Warum MaintainX gewählt wurde

Gründe für den Wechsel zu MaintainX

Vorteile

I like the ability to document maintenance and setup reminders and schedules for tasks.

Nachteile

I find it difficult to review the work that has been completed and check on my team's work to make sure the work is getting done.

Vorteile

The ease of use on the app to complete daily work orders

Nachteile

Creating work orders that are (outside) the norm and comlex

Vorteile

en mi cuenta poder realizar una gestion de mantenimiento de forma sencilla, ordenada por medio de plantillas personalizadas, a su vez puedo ver costos, inventario, tipo de mantenimientos, la pieza o producto, realmente lo recomiendo se trabaja de forma mas ordenada sobre todo en las lineas de produccion

Nachteile

es un poco costoso realmente no todos pueden tener aceso al software, ademas es ideal ver tutoriales por internet a pesar de que es algo intituivo

Vorteile

You will have ease of management on spare parts inventory, preventive maintenance schedule and procedures

Nachteile

Need to have custom dashboards on meters we want to see performance

Vorteile

Ease of use. UI is very easy to understand. Flexibility with reporting and free form fields for notes are helpful also.

Nachteile

Per user fees. Maybe an enterprise license for unlimited users is an option. With our changing environment, number of users changes (both up and down) quite frequently.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu MaintainX

Vorteile

Interface and user experience. Automation features.

Nachteile

Compared to other CMMS software i have used, the user customisation ability is more restricted with MX

Vorteile

I like the automated maintenance tracking system.

Nachteile

The system is lacking a log book. I would like the ability to log a significant event without having to create a work order.

Vorteile

- User friendly, easy to train new staff
- Work order detail including photo's
- Built in communication tools
- Great filtering options when drilling down on specific data

Nachteile

- Asset hierarchy is not robust, however 'location' hierarchy is.

In Betracht gezogene Alternativen

Warum MaintainX gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu MaintainX

Vorteile

user friendly, fast
superb customer support

Nachteile

need better communication on upgrade or changes.
I wish there should be a basic training on understanding how the data relational between modules.

Vorteile

MaintainX streamlines maintenance, operations and team management. It’s feature is user-friendly interface that makes it easy to track work orders, manage assets and communicate with team

Nachteile

The cost of the premium plans could be a limiting factor

Vorteile

It is great for managing onsite tasks - especially field related task (repairs, servicing status review and stock take. With a portable device like a phone of tablet, it becomes even more effective.

Nachteile

It is not effective at linking non MaintainX users. For example, as a supervisor I am on MaintainX, but my supervisee is not - so, the tasks which they would have to do first before it comes for my approval or review ends up coming to me first. However I also understand that this is because of our internal limitation on the package we procured.

Vorteile

user-friendly, and has browse and mobile app versions. Also easy to set up and implement in the company

Nachteile

customization in templates and layouts, look forward to see more options in the future

Vorteile

organization, overall usability, ease of engaging others in the plant

Nachteile

sometimes I do not get the acknowledgments

Vorteile

I like how easy it is to create work orders on the fly.

Nachteile

I dont like how flagging a item auto generates a new work order

Vorteile

Work Order Management; Enables the setup of preventive maintenance schedules; MaintainX integrates well with other systems; Customer Support and Resources

Nachteile

reports can be somewhat limited in comparison with other CMMS

Vorteile

Easy to set up, easy to track improvements and ensure equipment is properly maintained. Intuitive UI makes sorting through vast amounts of data and isolating specific issues or problematic assets simple. Great training tools and support from the account management team.

Nachteile

Sales model restricts several basic features in order to push customers to highest cost enterprise plan.

Vorteile

Workorder tracking has made a huge difference for us in both efficiency and productivity

Nachteile

Asset Maintenance has been a little difficult for us to get the hang of.

Vorteile

It’s simple and easy to use. The mobile app is completely functional and eliminates the need for a PC

Nachteile

It is difficult to edit mistakes which could be improved on

Vorteile

its very accessible. Its a great platform to store equipment information and documents associated with the equipment. I like the layout of the panels. I use MX quite often, and find it better than the old system we would use.

Nachteile

I find it a little annoying that I have to correctly search in "asset" or "work order" for a specific item. I would find it to type in the WO or asset number into a general search bar and then all the potential info would come up. Its almost too specific. If i get a # wrong nothing would come up. Id prefer MX suggests items based on your search entry

Vorteile

The customization and formatting to your needs.

Nachteile

Needs MORE customization continue to innovate the platform per each specific user

Vorteile

Setting up work orders, asset, parts and procedures is very simple. User interface is intuitive.

Nachteile

Needs more user types, with appropriate cost, to allow for greater flexibility

Vorteile

Customer Support, workflow setup, automation, ease of use.

Nachteile

Registeration of requesters
Cost of full license (especially for nonprofits)

Vorteile

The app is very user friendly, no need for training.
Keeps track of everything that need to be repaired & makes it simple for staff to see what still needs to be done.

Nachteile

We do not have any complaint at this time. The product does what it was bough for.

Vorteile

Filtering on work orders and assets as well as how customizable data columns are

Nachteile

simple things like alphabetizing naming and not being able to run reports or view all instances under one view (for admins)

Vorteile

The ability to have so many different types of equipment, departments, all in one place but able to filter out and make personal filters to see exactly what you are looking for.

Nachteile

On the mobile app there isn't a tab for requests if you're a user. It would be a benefit if you could see all requests and filter with the same capability as the desktop version. It's still in the mobile app but not with the same capabilities.

Vorteile

Great customer service. Whenever I needed help with the app or any billing related issues they've been quick to respond and helpful.

Nachteile

It would have been helpful for us as a property management company to be able to add more client profile information and files.

Vorteile

It's simplicity. It seems very user friendly

Nachteile

When creating procedures, the creation process is a bit complicated. The AI generated procedures are not very easy to manipulate in order to populate a procedure that works for the intended usage.

Vorteile

it is easy to input inquiries and chat with other members in your group

Nachteile

you only get a maximum of photos you can add

Vorteile

I enjoy being able to set up procedures and assign them to repeating work orders. This makes completing preventative maintenances so much easier.

Nachteile

There are some improvements that can be made to improve the usability for our company in particular. For example, we have many machine operators that perform daily checks and it would be extremely useful for a basic user to be able to fulfill assigned work orders/procedures.

Vorteile

establishing an automatic system beside the outlook file i was using

Nachteile

easy to use, able to add pictures to the assets

Vorteile

Easy to transfer requests in work orders

Nachteile

Very hard to delete, cancel old repetitive work orders.Had to change the time and date to be able to stop one.

Vorteile

In depth maintenance and asset management

Nachteile

The user portal isn't very user friendly

Vorteile

Very easy system to learn and intuitive
Nicely laid out

Nachteile

Not enough experience yet to call out specifics

Vorteile

Inventory and asset management have been greatly simplified via MaintainX.

Nachteile

OEE integration is cumbersome or lacking.

Vorteile

What I like the most is that we can easily manage the services through the program.

Nachteile

create teams, if you have too many of the same teams with different serial numbers, it takes a lot of time to create them.I would change the calendar view to have the option to zoom in and out, so that more or less tasks can be seen in one view.

Vorteile

Word order creation is the most feature that is very useful and supports the team to know what is the pending task and needs to solve before the deadline.

Nachteile

My request button for the user is easy to trace on the pending/completed task but for the full user level up I would like to ask the MaintainX team to add the "My request button" on the feature platform to make the full user level up can also trace their job request.

Vorteile

Keeps track of jobs needing to be done, assigning them, and looking back to see previous repairs done.Additionally helps track inventory of critical spares, alerts when you are out, and keeps track of where these spares were purchased from.Also used for daily/weekly checks with work orders that auto create themselves when issues are found.

Nachteile

It does everything we need it to do, not sure what could be different.

Vorteile

User interface works well, Teams have been able to pick up quickly

Nachteile

Some features need to be custom built. Additionally sometimes some of the reporting is lacking

Vorteile

Mobile Accessibility and ease of use enable this product to be an easy sell to the workforce. Getting early buy in from our Teams has allowed us to accelerate our launch !!

Nachteile

Opportunities still exist to make this product better. As we find gaps in the process the Team at MX are always a phone call away and ready to support us.

Vorteile

It was very easy to move all my equipment and assets over. they offer amazing flexibility in the ways that you can set up your work orders.

Nachteile

I wish there was a scan feature that would allow you when adding parts into you inventory you could scan the invoice with your phone, and it would fill int the blanks for you.

Vorteile

Unlimited photo/video storage on work orders was huge! Plus seamless mobile support.

Nachteile

Nothing much. Modest setup, comparable costs, even negatives we're reasonable.

Vorteile

I can see in the Calendar what everything should be done in the coming days, weeks, and months. Compare to our previous software, where was it more complicated to get those informations.

Nachteile

We weren't able to successfully set up / implement our daily checks for f.e. scissor lift & other equipments according to our needs. But I strongly think that will be soon solved as the support team from Maintain X is very helpful.

Vorteile

Interactive interface on the app super helpful

Nachteile

If wifi is lost, app may not hold the info inputted

Vorteile

It is easy to access and easy to navigate once the form has been clicked into.

Nachteile

The homepage UI is not that easy to navigate

Vorteile

The app makes maintenance tracking seamless. The amount of data you're able to export is another highlight

Nachteile

More features in the premium plan. It seems there's a huge permissions jump between premium and enterprise I'd like to see a smaller margin. The inability to import without using support is surprising. At least a second set of eyes analyze the data.