GrubHub – Bewertungsseite 2

Vorteile

The software is easy to use and create food pickup or delivery orders. It uses your location to show available restaurants in your area which is helpful because we don't always know about the places that open nearby.

Nachteile

Sometimes I don't feel like it has as many features or restaurants as other food delivery software but it has been improving in the past year.

Vorteile

That I can plan for events and order the menu items from GrubHub anytime before the event or luncheon. If an item is missing or the wrong item delivered, GrubHub quickly refunds you the cost of that item.

Nachteile

I like least that there is no place to enter a general message prior to sending the order to GrubHub. When ordering for a lot of people, there are inevitable changes and requests and it would be helpful to have a section to include that information.

Vorteile

I appreciate when restaurants have the GrubHub widget to make it easy to order

Nachteile

Not really, pretty on par with other food ordering apps

Vorteile

Love the convenience of this app! Ordering food has never been easier.

Nachteile

The only drawback is the sometimes limited available menu items.

Vorteile

It's nice to be able to order anything you want right away and easily be able to track delivery time.

Nachteile

The customer service is awful- there are always issues with delivery, it is overpriced and there are absurd amounts of fees applied at the end, something is always wrong with the order.

Vorteile

I love how prompt the setup process was. They delivered the tablet really fast and they are quick to respond to the emails.

Nachteile

Didn't really find anything I did not like about this software

Vorteile

Easy to use, good descriptions. I get all my groceries from grubhub

Nachteile

Does not always reflect store availability

Vorteile

The food delivering app has the most offer from different restaurants, and they let restaurants choose what kind of coupons. This let users have a more variety of options

Nachteile

If you are not part of the membership program, you unfortunately don’t get to have lots of offering to use.

Vorteile

I love that this software takes care of it all, we just have to prepare the food! It manages the drivers and gives us the info we need

Nachteile

Finding a driver can be tricky sometimes, and customer service isn’t empathetic at all, especially when orders have to be remade due to lack of delivery drivers

Vorteile

1. Has integrations with almost all the restaurants
2. Reliable ordering and payment processing
3. Good customer service for issues with orders like late or wrong or not good
4. Grubhub plus is a good addition for less money providing lot of premium features and reduced service rates and free delivery

Nachteile

1. Service fees se a bit high and charges small restaurants per order commission which can be very less profitable for them.

Vorteile

I love the number of options it offers in my city. I can easily hop on the app and order food to my doorstep in minutes. Super convenient and easy to use, especially since the pandemic.

Nachteile

Sometimes I'm frustrated with the fees. Seem to be excessive sometimes. I've also had restaurants not available to me during normal business hours. Might be an error on the restaurant side of things and not Grubhub though.

Vorteile

The app provides a decent platform for food delivery and ordering services, with local restaurants. Dpending on the location of the store sometimes this plat form provides cheaper options than other mobile food delivery apps.

Nachteile

When I first downloaded the app it took a few tries for it to recognize and load the location to show possible options even with strong network bandwidth on my phone. The app however has more average layout and bit of a unclear navigation as to the distance or where your food is . The prices also sometimes goes higher for the delivery and services fees, doesn't seem to have a consistent price (this is not taking into account tips).

Vorteile

What i like the most about this software is that it takes a collection of local restaurants in your area and lets you choose where you want food from.

Nachteile

There is absolutely nothing that i dislike about this software all the features are amazing and the step by step tracking the order is always helpful

Vorteile

This software has a lot pros because it can order choose food or something, get the order tracking it and have variety of pay methods

Nachteile

Cons sometimes the app get high fees to order something or don't get the order like you want and difficult to get costumer service properly

Vorteile

It's easy to use. You don't need to be familiar with other similar software to get this one.

Nachteile

There's not as many options as other food delivery software. Plus this is more expensive.

Vorteile

How fast you receive an order and giving wait time depending on it

Nachteile

how it has to have its own device for the software

Vorteile

Just another app to order food. It's no different than other food apps

Nachteile

The prices are too expensive and low choices on restaurants

Vorteile

There is a lot to like about GrubHub, it allows access to lots of local restaurants for food delivery. The software is very user friendly. The menu feature that is able to display the options for the restaurants is very well displayed and easy to use. Overall the ease of the software is my favorite thing about it. The app on the phone is a great way to be able to order food when one doesn't feel like going out.

Nachteile

The worst part of the software is the fact that their is not a ton of options. Due to other rival apps such as doordash or ubereats the restaurants are divided, and not all options are on doordash. This can lead to me using other apps before I use GrubHub just due to the fact that the restaurant I want to eat from is not listed.

Vorteile

There is an option for a pick up for the food, which I don't have with my UberEats app.
Pre ordering function is very easy compared to UberEats'

Nachteile

I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to use my desk top PC.
Compared to UberEats, the phone app offers much more limited deals.

Vorteile

I love the live tracking feature. It is great when you are managing a meeting or have hungry kids and really need to know how close the food is.

Nachteile

Not as many people in my area are using this app so the selection is not great.

Vorteile

food prices are close to the actual store prices. It is easy to give a tip to your driver. Customer service is very good a resolving issues. There is a large variety of places to chose from.

Nachteile

sometimes there is a hard time finding drivers. A lot of times the food is cold or takes too long to be delivered. If a driver messes up an order you are not able to take your tip back.

Vorteile

Easy to use, stores my information to make ordering quick.

Nachteile

The app works better on my phone that on my PC. On PC, it doesn't scroll back to your place that you were at before you wanted to look at a menu. This should be improved.

Vorteile

The app is easy to navigate around. It has a wide variety of restaurants available. The zip code shows closeby vendors.

Nachteile

GrubHub orders your food from the vendor as though it is you. They do this to avoid paying the service fee. Small businesses suffer as a result of this.

Vorteile

It's easier to order quickly and have it delivered in a reasonable time. Offered a wide range of cuisine in which to choose from.

Nachteile

Some of the restaurants have subpart customer service and they don't get the order right.

Vorteile

Grubhub allowed us to send meals to people within our organization that were sick at home or were needing care during covid. It was easy to send gift cards for people to order or meals directly from their favorite restaurants to their doorstep. I also like that you can track the driver and notify the person when the meal has arrived.

Nachteile

Sometimes we would encounter that someone couldn't pick up the meal and deliver it to the person if they lived outside a city area. Occasionally, we would have to submit the order twice for someone to pick it up.

Vorteile

The convenience I guess. I mostly use this to order pickup where i don't have to pay all the additional delivery fees, but I can still see the menu at my convenience and place the order.

Nachteile

I wouldn't use GrubHub unless it is absolutely impossible for me to drive down to the restaurant. The fees do not justify the convenience.

Vorteile

What I liked about this software was the variety of restaurants

Nachteile

What can be improved is the wait times,sometimes it goes over

Vorteile

It was able to draw me to customers, it got me to the customer’s address with no problem

Nachteile

I didnt like it when I get called to pick up food just so it will be canceled.

Vorteile

What is not to like? You search qhat you are hungry for hit a few keys and wait for your food

Nachteile

Sometimes the charges seem a bit exorbitant

Vorteile

The app has airways been easy to use. They are quick with service. Never had any issues

Nachteile

Love this app. I cannot think of any issues I've had with it.

Vorteile

It is very easy to use, I love that you can track where your order is in the process and how long until it gets to you!

Nachteile

Have not come across any issues with the software.

Vorteile

What I like most about GrubHub is that they have restaurants to offer their customers that other delivery apps don't. I like the restaurants they have because most of them are open past 12 a.m. and sometimes I'm up late at night wanting a quick grub. Their checkout process is fast and quick they don't have as many added fees as other delivery apps and their delivery drivers just drop off my food and leave.

Nachteile

What I like least about GrubHub is when I get to the checkout and I put my card information in they sometimes try to give the delivery driver a $10 tip which I did not click myself. So if I was to not see the tip that they added for the drivers themselves I would have been at a loss for money and very upset.

Vorteile

More local restaurants compared to other platforms. Also a wider range of selection.

Food arrival time is accurate most of the time

Nachteile

Really high fees. After taxes and fees the price of your order pretty much double. This makes delivery not worth it.

Vorteile

Live Tracking is the most useful feature. It was an easy software to use. It is also very simple to integrate into business practices.

Nachteile

I feel data entry could be improved. It is difficult sometimes to match up data with time flow entry into software. That can be challenging for integration.

Vorteile

Online ordering is quick and easy. The food descriptions are pretty good and help make it easier to decide what to get.

Nachteile

There could be more pictures of the food or maybe an option to add pictures so it is easier to see what you are ordering.

Vorteile

Easy to make an order. And easy to contact the merchant.

Nachteile

The choice of restaurant is not as many as other competitors.

Vorteile

I liked the ease of using it, Pricing and the number of options available

Nachteile

There is in fact nothing that I don't like about it.

Vorteile

GrubHub is my go to when ordering food for delivery. It has the restaurant options I like, and is fast and convenient.

Nachteile

Some menus are not quite correct or are missing items. Sometimes their navigation sends driver to the wrong location and I have to end up guiding the driver to my location.

Vorteile

Easy to use. Easy to search and find what you are looking for, even compared to some of the food vendor's own ordering apps for takeout and delivery.

Nachteile

Pricing seemed a little excessive. I know and expect a mark-up for delivery service. However, the prices for certain orders/items seemed excessive compared to others.

Vorteile

GrubHub is a go-to when I don't feel like cooking. We also started using this as client gifts. It is extremely easy to order gift cards and send them virtually to coworkers and clients. We replaced our yearly holiday popcorn gifts with GrubHub gift cards, which is a great move in this pandemic.

Nachteile

The delivery rates can be a little bit high, but the usability is great.

Vorteile

Good software for ordering food online app.

Nachteile

Sometimes it's bit slow in delivering the food

Vorteile

I like being able to order online and can pay for things and it shows up at door

Nachteile

I hate when drivers take your delivery. And dong show up for big orders

Vorteile

It's easy to use and being able to get food delivered from many different restaurants I absolutely love

Nachteile

The fees and delivery charges are sometimes a little outrageous

Vorteile

Definitely convenient for not wanting to leave the house, and having this option and availability. Makes being able to order dinner quick and easy, but its just as easy if not easier on the restaurants website.

Nachteile

Have used it only once or twice, the availability is not that great. Need more options. Yes its convenient, but depending on where you are is when its convenient

Vorteile

Makes ordering for my favorite food places easy

Nachteile

I don't like the delivery fees associated with GrubHub

Vorteile

I like that u can get food delivered by places that wouldn’t normally deliver to you. I also enjoy that this app is easy to navigate and easy to use.. all it takes is your order and your card of choice.

Nachteile

I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike how NONE of the drivers that work for grubhub can EVER find my apartment...even though I put VERY specific directions in my profile.. in their defense their Gps has to be awful.

Vorteile

I like how easy it is to order food directly through the app from a variety of places.

Nachteile

I do not like how you cannot add in comments most of the time when ordering food.

Vorteile

There are a ton of local restaurants to choose from on the GrubHub app so it's easy to find something that will make even the picky eaters in the family happy!

Nachteile

I wish there was a way to place orders at multiple restaurants at one time. Trying to feed a family of 6, there have been plenty of times where people want food from 2 different places. I would love to see this feature added!

Vorteile

very user-friendly software and also easy to operate

Nachteile

I liked this software a lot due to its convenience

Vorteile

It is fairly easy to use and is easy to navigate

Nachteile

I like it better than other food delivery apps