Lime CRM – Bewertungsseite 3

Vorteile

I like the solidness of a system that gives comfort and security in the important base information.

Nachteile

I´m not a superuser, tend to not learn the tricks that would be helpful. Feels lika the system is a little bit to complicated or big for our needs.

Vorteile

the view and support from you is very good.

Nachteile

We don´t have so much GB is we want, is very expensive.

Vorteile

It's easy to use and easy to find what you search for

Nachteile

That you need to buy add-ins. That everything is not included.

Vorteile

The amount of features available makes it extremly diverse. We rarely experience that there are any limitations to what we want to do.

Nachteile

The implementation to our existing systems was OK but we feel like more could be done to integrate it better. Today there is no link to our everyday systems which makes it problematic since we must fill out the details atleast twice.

Vorteile

Nice interface, very good staff - company culture great

Nachteile

That we have not been successful in our implementation. No blame on Lime

Vorteile

That it is easy to use and helps me to reach my goals. If anything goes wrong support is there for you.

Nachteile

The segmentations features. When I use set segmentations it works well but it is troublesome to create own segmentations.

Vorteile

The search function
Ability to add tickets through integrations
Easy to customize

Nachteile

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

In Betracht gezogene Alternativen

Dynamics 365, SuperOffice CRM und Salesforce Sales Cloud

Zuvor genutzte Software

Dynamics 365, SuperOffice CRM und Salesforce Sales Cloud

Gründe für den Wechsel zu Lime CRM

Cost, functionality and the fact that they had a lot of already plugins towards the sports segment

Vorteile

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN].
I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Nachteile

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.
Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Gründe für den Wechsel zu Lime CRM

The trust we felt with [SENSITIVE CONTENT HIDDEN] as our salesperson, really sealed the deal.

Vorteile

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Nachteile

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

In Betracht gezogene Alternativen

Dynamics 365

Zuvor genutzte Software

Dynamics 365

Gründe für den Wechsel zu Lime CRM

Lundalogik's configuration process is well defined and indicates a lot of experience of customer adaptations, but also knowledge of Lime as a system and its possibilities. Support and management is also a strong factor where Lundalogik had by far the best offer.

Vorteile

First of all, Lime CRM is easy to use. It is is easy to get started and it is easy to select level of mandatory fields.
In our organisation we try to keep the mandatory fields to a minimum in order to make it easy to create items and work in Lime CRM.
And the quick search is absoulutely marvellous.

Nachteile

It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.

In Betracht gezogene Alternativen

Dynamics 365

Zuvor genutzte Software

Dynamics 365

Vorteile

It's easy to use and easy to find several documents and contacts. Important tool for all in our department (service) to see the complete chain of work due to visible documentation.

Nachteile

That there's a limit for the amount of documents you can have in the CRM-system.
The limit is 10,000 documents and we have a lot more... which makes it hard to seach under the Document-tab - you can not see a single document, and when you try to search for a document, the complete program breaks down and forces you to close it. I receive a lot of complains because of this.

Vorteile

I love that it is easy to use, that you can use it on any device and that it instantly merges with the other information on the plattform. Im looking forward to using the mail integration when we have set that up.

Nachteile

Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application. Such as possibility to export my previous events to a excel document.

Vorteile

Lime is easy to use and very useful in making selections from the different tabs.
Its great how all the different tabs (business areas) integrate with each other.
Its easy to add functions/fields as a administrator.

Nachteile

The online version is not easy to access on the smartphones. Better if it was an app to download instead.

Vorteile

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Nachteile

At the time of purchase the history data was not available but now that's been fixed too.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Lime CRM gewählt wurde

Because we ended up in a situation where only two people used our old CRM and the change had to come.

Gründe für den Wechsel zu Lime CRM

Because of better value for money and superior customer service.

Vorteile

Easy to learn and use. And for administrator is easy to make small changes

Nachteile

Customer support works sometimes slowly

Vorteile

The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).

Nachteile

The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.

Vorteile

Easy information sharing and follow up.

Nachteile

Sometimes the view is small with important parts, difficult to read easily. But pretty difficult to say what we could like the least as overall CRM is really informative and efficient tool.

Vorteile

easy to use, gives us the base we need to to effectiv business

Nachteile

that it is not both laptop and apple friendly in same time without use the webclient version

Vorteile

This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

Nachteile

I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily.

Vorteile

Easy search and easy acces to information. Focus on the customer. We have 25 integrations and a lot of data. The company Lime Technologies always deliver the expected or more.

Nachteile

When I a few times thinks something isn't perfect, it's because our needs (or specification) wasn't clear enough.

Vorteile

The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!

Nachteile

That i cant run it at on Azure DB (Maybe solved now?)

Vorteile

Web interface is very easy to use. With a short admin exucation there are lot a local admin can customize without using LIME developers.

Nachteile

More integration out of the box with outlook /office365, admin webportal is old and outdated (InternetExplorer) High security risk

Vorteile

Easy to use. Very adaptable to the needs we have in the organization.

Nachteile

Sometimes you get a feeling of too much expectation from the consultant at Lime. That they almost promise more than they deliver. But this is if we are really going to be picky with cons

Vorteile

It is user friendly and easy to adapt to anyones way of working. That means that I save time and I get the job done!

Nachteile

I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed. We came from Lime Easy and there we had one of the integrations. The other one we had big expectations for, but...

Vorteile

Flexibility and the way you can make cross referens with various information.

Nachteile

The complex way to manage authorization for the information in Lime

In Betracht gezogene Alternativen

SuperOffice CRM

Vorteile

Easy to integrate to other systems. Easy to add new fields when necessary. Good views on each tab that you can filter and see exactly what you want.

Nachteile

Sometimes the view is not updating automatically, you have to push a button to update

Vorteile

Easy to implement and start with. Sharing and controlling outward offers and agreements has been valuable for our organisation.

Nachteile

Some problems when connecting teams or group of people to the projects.

Vorteile

Easy to learn and use
Very good support by phone

Nachteile

Open a lot of Windows, and no logout button

Vorteile

Lime is very simple to use and you easily find what you looking for.

Nachteile

Background system Lisa is not working always as it should - it is not fully reliable.

Vorteile

A product layout that gives you a great overwiev and that is easy to use.

Nachteile

nothing in particular. We are satisfied with the greater part of it.

Vorteile

I like the way I can keep track of what has been done and said. Also the possibility to download documents that are connected to the customer or buyer.

Nachteile

I find the setup with possible choices to be a bit hard, but I think that the setup is made in cooperation with my employer. I would like to use the marketing tool and to be able to connect customers to more than one of our businesses for sale.

Vorteile

"Fastsearch" in excellent, you can find everything that is in system.

Nachteile

All the features can´t be used same way in internet version as table version can be used

Vorteile

It is easy to use, and the mobile function work very good. It is also good that it is intenretbased
Mobile

Nachteile

It is sometimes a bit slow, but that could also be because of the internet

Vorteile

It is simple, user friendly, intuitive and customizable

Nachteile

There are some limitations for Mac users, administrators and admins requires a PC

Vorteile

Highly customizable, no need for any programming skills.

Nachteile

Can be a little difficult at first to enter into the software's logic.

Vorteile

easy to change program the way we want, you can update software to match you company

Nachteile

integration was little bit difficult, but main reasons were depending on ERP system

Vorteile

It's super good and easy to use for your internal communication. It works on all phones, what makes it very handy.

Nachteile

Sometimes it is super slow and the servers are down. What can be an issue if you have important messages to send.