
SnapComms
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- Branche: Versorgungsunternehmen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Cutting through the noise and generating conversation
We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business.
Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled.
Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.
Vorteile
The SnapComms platform is simple to use and the messages hard to miss. In an organisation that deals with mountains of complex data and information, it is refreshing to reach our employees through a crisp and attention-grabbing format that gets read and generates real conversations; an outcome we are always trying to achieve in the internal communications and employee engagement space.
The SnapComms team have also been very responsive in dealing with questions as they arise and have actively sought feedback and taken onboard suggestions for improvement which holds great promise for the platform as it continues to evolve.
Nachteile
The platform is exceptionally easy to use as an administrator on a desktop; however, the mobile interface could be improved from an admin user experience. I am confident that these limitations will be improved over time.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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SnapComms: An Effective Coms Tool
I love SnapComms, with it implementation I was able to reach a larger audience in the organization as a Knowledge Manger Sharing Knowledge tit-bits through it.
Vorteile
I like the feature for scheduling notification and it persistent feature for making a user read the information before it can be dismissed. You can actually share a campaign video to be played on SnapComms
Nachteile
Nothing for now as it is better than the traditional outlook mail we used before.
- Branche: Staatsverwaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Communications to staff made simple
SnappComms has been a key tool to provide system notifications, from MI to updates on business news, feedback from staff is positive. The recent updates from SnapComms to allow release patching has also been greatly received.
Vorteile
The SnapComms dashboard is a simple yet powerful tool that has provided UKEF staff a variety of notifications through a number of channels.
Nachteile
Ideally we would have liked a SMS subscription that SnapComms could include as an add-on rather than using another third party.
- Branche: Staatsverwaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Easy and Reliable Company Communications
Our agency originally purchased SnapComms as an internal emergency communications platform. Once we had installed and started using it, we expanded it to more internal communications. It is very easy for all level of user to use, has been extremely reliable and has an excellent customer service division. The few issues we've experienced have been resolved almost immediately. They are always working to upgrade the software for the benefit of the user and have added many great enhancements over the few years that we have been using it.
It is also one of the only programs that gives the ability to take over every computer screen in your organization quickly in the event of an emergency, which is what originally sold us on the product.
Vorteile
Ease of use for all level of personnel
Frequent updates
Excellent Customer Service
Nachteile
We don't have any Cons to list as this software has been exactly what we wanted, and Customer Service has been exceptional.