CampSite – Bewertungsseite 2

Vorteile

The user interface is easy to learn and navigate. The administrator functionality is top-notch, both for the purposes of logistics/organization and reporting/analysis. We have a lot of campers who move from program to program, and it's very easy to initiate those changes on the backend, which creates a positive experience for the families we work it. The payment/financial features are also terrific.

Nachteile

While it's possible to export revenue (gross, discounted, adjusted, net) revenues to Excel on a program-by-program basis, and to manipulate them from there for program-wide totals, it would be preferable to be able to complete such analyses within CampSite before exporting, i.e. exporting should be solely for exporting, and not for financial totaling/analysis itself.

Vorteile

CampSite provides summer camps with the latest and greatest web based CRM. Features like text messaging, parent dashboard, phone call scheduling and health center management are invaluable.

Nachteile

No conditional logic on forms and we’d like a way to enroll campers even if their record already exists.

Vorteile

Easy to find the information, process payments, organize groups, send emails, know general financials

Nachteile

reports on financials could improve, switching weeks and aligning with refunds too many components, there was a problem with partial refunds but that was

Vorteile

This software is very easy to navigate and the customer service is great. The rep always explains things clearly and helps customize the program.

Nachteile

There are just a couple of "peculiarities" or restrictions that we would like on our registration and/or reports that we haven't been able to refine into use, but these are minor details that we are able to work around.

Vorteile

The software itself is great. We've been using it at our camp now for around 5 years. It has definitely helped us with streamlining the registration process. It is great for handling all of the money so we, (a small camp), don't have to deal with all of that.

Nachteile

There must be a lot of for profit camps out there using this software, because as a non-profit camp we have a hard time justifying the expense. It's not cheap software, and every year we debate whether we can afford to continue using it.

The other issue is that they lack functionality in the Staff module for dealing with minors as staff. There are many things that we need the parents to fill out and do, but the software gives us no options for dealing with that. We have minors as staff coming and going throughout the summer, and we have no way to allow parent to sign in and fill out medical information on them and so on.

Vorteile

While comfortable with technology, I no longer have the patience to spend an hour or two learning a new trick. I have found with Campsite, that learning a new feature is fairly simple. And, when its not, I email a question to support. And, to me this is one of the best features of the software/service, I get a response very quickly with clearer instructions or an offer of a phone call if I still need further help.

Nachteile

My biggest challenge with the software is if a camp family changes plans, I have to adjust multiple parts of the system to update it properly.

Vorteile

Having used Campsite on a daily basis for many years I can honestly say that it does everything I need it to do (and more). I mainly use for scheduling and love the fact that I can work from my desk in the office or switch over to my iPad and go mobile, allowing me to engage and interact with the campers while still collecting the data that I need to allow our program to run smoothly.

Nachteile

Genuinely none that I can think of, very good product in all aspects.

Vorteile

Campsite has made it so easy to keep track of information and to register our families for a camp session.

Nachteile

There are a few parts of the application I would like to be able to personalize but they are not allowed.

Vorteile

I like that we're able to pick and choose which functions we want and need. Which leaves you only paying for what you actually need and will use! It's also extremely user friendly and if you are ever in a bind or stuck - Campsite is ALWAYS there via email or phone to help you and their response time is super fast!

Nachteile

It's hard to find anything that I would say I do not like about it. There are always things I wish I could have it do, but I've never found myself upset that I can't do something with Campsite.

Vorteile

This software has all the features we need to set up our Summer Camps AND also our Year School Programs and Workshops. It is very friendly and is improving and adding new features constantly. The Support Service is very quick replying back.
I love this software and recommend it 100%!

Nachteile

The only thing I have trouble with (and might be my PC/connectivity) is to log in at the billing portal to print the monthly receipt for reconciliation purpose.
Can't say anything else, the software is amazing!

Vorteile

Compared to what we had been using, this is a walk in the park. The Parent user interface is intuitive, and clean. The admin interface is full of functionality. Having the quick and easy reporting functions is what makes this program the best on the market. Every single line is a report-able field.

Nachteile

While we can make reports in a quick and easy fashion, we would love to see the ability to email those reports on a recurring basis to an email address that we choose. Currently we built temporary admin users, sign in as them, and then create and subscribe to the report. It would be nice to skip a few of those steps.

Vorteile

I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

Nachteile

I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.

Vorteile

I like that the software has so many different features and can be customized to every summer camp. They have thought of everything a camp director needs to fulfill registrations financially and track enrollments. The software provides a range of different reports, which is extremely helpful. It's exceeded my expectations in every way. The customer service is beyond over-the-top, AND they know me by name.

Nachteile

I haven't figured out how to make cabin lists in the way we need them made.

Vorteile

I enjoy the leads software as it helps log all potential camp families. The process of enrolling a camper is pretty easy and usually takes about 7-8 minutes.

Nachteile

The attendance features and transportation features are not very strong.

Vorteile

Campsite was written by a "Camp person" who understand our industry and was able to meet our needs based on true knowledge of how camp programs run day to do, season to season.

Nachteile

Took some time to learn how to run reports, but that was to be expected.

Vorteile

I love the intuitive nature of Campsite reporting. It is easy to narrow your reports down with filters and send emails based on those results.

Nachteile

When new updates are rolled out, there are often unintended consequences that affect other features.

Vorteile

Eases of customer use when completing camp registration and the ability to make certain fields of family information required before payment.

Nachteile

Would like to have the ability to block some contacts.

Vorteile

This software keeps all camper information in one place with lots of options on how to pull reports and access different groups and information.

Nachteile

The "Enrollment Extras" were hard to use and use reports with.

Vorteile

I have used Campsite for the past six years at a camp for kids with cancer and their siblings. Even with kids with complicated medical histories and multiple daily medications, the software is easy to use. It’s streamlines the check in process and every new staff member picks it up very easily. I love how it is customizable for each camp. You can turn functions off that are not necessary. Any time we’ve had to contact customer service, they have been very responsive.

Nachteile

It is difficult to navigate from the scheduled medication administration to a PRN administration, like when a camper comes in for their scheduled medications but also needs a PRN at the same time.

Vorteile

It has a strong reporting and data collection ability to summarize data for reporting as well as keeping camp organizaed.

Nachteile

It's slightly rigid in some aspects that would allow it to be easier to do research. I.E. a drop down list for schools instead of keying from families and staff to eliminate the constant scrubbing of miss ordered words and abbreviations.

Vorteile

Its functionality is an open platform. Similar to the Salesforce CRM, Campsite allows you to use it's features in a variety of ways that are not limited to specific functions.

Nachteile

The bunking boards could use more features like flagging specific kids.

Vorteile

It's very straight forward and easy to navigate. Most functions can be figured out with very little exploration and any administrative errors can be easily corrected.

Nachteile

I haven't found anything to dislike to this point.

Vorteile

So easy to use!! User friendly and so great to have ALL the information needed at your fingertips! We had previously been on all paper forms for our medical/registration/bunking - everything at our camp essentially and this made it so much better!

Nachteile

A few “customization” things we wish we could change but nothing major and easy to work around!

Vorteile

Our agency utilizes campsite for our camp registration process. It allows for ease of access, a streamlined registration process, and ease for our administrative users.

Nachteile

N/A none at the moment, if there are any changes this review will be revised.

Vorteile

Flexibility and Ease of Customization of Reports

Nachteile

Wish the font was a hair bigger when printing reports. Not the worst thing, I could always export it to excel if needed (but would be nice).

Vorteile

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Nachteile

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Vorteile

We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Nachteile

There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

Vorteile

It's user friendly (for most part), the team behind the scenes is amazing. they always reply within a few hours at the latest and are always willing to assist.

Nachteile

There are a few limitations but we've learned to overcome them.

Vorteile

I like how user friendly it is and the customer service is amazing

Nachteile

I which the invoicing system was adjustable and I could edit the invoicing system so I was able to bill someone other then the families.

Vorteile

Enrollment, bunking boards, advanced reports, email

Nachteile

Forms, transportation, enrollment options

Vorteile

CampSite is intuitive and very user friendly. Integration with API is easy

Nachteile

I wish some of the field were more customizable

Vorteile

Overall, Campsite provides features that save so much time and effort on my end. It is very convenient to have and the customer support team is extremely helpful.

Nachteile

There are a few small details I would personally like to change, but as far as the functionality of the software these details don't really impact it heavily.

Vorteile

Ease of use, routine improvements and can be used for multiple programs.

Nachteile

Cannot separate the costs of different programs someone is registered for to have accurate balance tracking.

Vorteile

Access from anywhere, everything is in one place, limited paper

Nachteile

There are instances where I would prefer that it be a little more specific to our needs but it works really well

Vorteile

Super user friendly. Appreciate the constant updating.

Nachteile

The camper information form we use would be better served if we could run/print them based on group & week rather than all campers.
We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Vorteile

Easily adaptable: While it may be designed mainly for summer-camp-type organizations, we are able to easily adapt it for use in enrolled programs.

Nachteile

No cons at this time; software works well for the level at which I use it.

Vorteile

Overall, the site is easy to use. Setting up camp for next year is easy and can be done in minutes. Also, when we contact support, we get a reply in a timely manner.

Nachteile

I would like autopay to be processed automatically rather than manually going in and processing the payments. Additionally, I would like parents to have access to their receipts online rather than contacting us to obtain it. They seem to have trouble locating it on the site.

Vorteile

I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Nachteile

I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

Vorteile

The ability to customize camper reports.

Nachteile

I wish there was a way to customize the medical forms.

Vorteile

Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Nachteile

Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

Vorteile

Easy to set up and have camper families register, and have all the info needed to run a camp.

Nachteile

There are times it is hard to see the changes made on the user mode from the administrator mode. Have to log out and see the new updates or changes made. If it was to a question, the wording, the order. The overall look.

Vorteile

I love the accessibility for not only the team but for parents.

Nachteile

The billing component doesn't match 100% with how we have done things in the past making it a little difficult to maneuver.

Vorteile

Reporting Module

Nachteile

Not really a "con" but would love for you to be prompted to enter DOB - sometimes that gets missed and we always require a DOB.

Vorteile

Ease of use for customers and program management

Nachteile

Sometimes I feel overwhelmed because I don’t know how to use half of the software

Vorteile

It is comprehensive and allowed my camp to do new things. Mobile capabilities were epecially helpful.

Nachteile

When building the site for our camp, we did not have the amount of flexibility to arrange and create fields that we thought we would. A large portion of the internal/admin feels "fixed".

Vorteile

This is an easy to use software to have everything related to our camp in one place. It has a communication piece that makes communicating with any specific category quick and easy. It is easy to enroll students and figure out how many you have in each session.

Nachteile

We have a flexible enrollment camp where we have multiple types of plans children can enroll in. In our school year software, this is automated. When we setup Campsite, we had to manually setup the billing and enrollment process. We were hoping this would be more automated. Depending on how you have your general ledger setup, I would recommend asking specific questions to your setup to make sure you can make Campsite fit your system.

Vorteile

How easy it was to use in the sense of finding basic information. Reports were easy to understand how to piece together.

Nachteile

How firms are kind of hidden. For some of the functions you had to dig to find them and it made it kind of difficult at first but after using it for a while it became second nature.

Vorteile

I enjoy the ease of use of the product! It is very well put together and easy to use

Nachteile

Difficult to integrate from with our membership system. I wished they spoke to each other.

Vorteile

I like the ease of use of the software, to me it made sense. The flow was good. Many choices

Nachteile

Parents were confused when they set up a profile that they thought they were already registered in the program.

Vorteile

Campsite is very user friendly. I was initially a power user as an admin for a summer camp. Since then my role has changed to where I just need to go in occasionally and it is very intuitive.

Nachteile

As not a power user, I do not have any features that I like least. When I was a main admin, I found campsite open to many suggestions and very helpful to find solutions.