Campaign Monitor by Marigold – Bewertungsseite 3

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Scott
Scott
  • Branche: Computer-Software
  • Quelle der Bewertung
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0
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0
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0
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0

5
Bewertet am 7.5.2015

Campaign Monitor is the best ESP yet

I switched Trade Ideas from iContact to Campaign Monitor in Q3 2014 and haven't looked back. The interface is not only modern, but extremely efficient – example: conducting several types of A/B tests with any send is right in the sending workflow and not a complicated process.

Vorteile

The customer service and support are very quick to respond with a helpful solution.

The templating and editing interface is powerful and purposefully limited, making for very fast creation of great looking, responsive emails. We can import our own templates when needed, however I haven't bothered doing so yet.

The A/B testing and email send reporting is excellent and intuitive.

Campaign Monitor has added additional automation features just in the short time I've been with them, increasing their value to me as an ESP.

Nachteile

Not much, really. Some additional automation features and more advanced segmentation/list splitting would be about all I'd ask for so far.

Antwort von Marigold

Thanks for the great review. We hope to continue to increase our value to you!

Beantwortet am 11.5.2015
Clare
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 30.7.2019

Email campaigns made simple

Campaign monitor is my favourite email campaign tool and I will continue to use it for its simple, clean designs and service.

Vorteile

Campaign Monitor makes it really easy to set up and deliver email campaigns and analyse the results of each campaign. The templates are brilliant for creating quality emails which look professional and clean all you need to do is put your content in. Campaign Monitor basically holds your hand every step of the way and make it easy for you to insert pictures, links, text, call to action buttons and more into your templates.

Nachteile

The biggest problem that I've been having lately is trying to send a preview email to myself...it never seems to work on a Friday! It can be really frustrating if I have something that I need to get done that day and I can preview it in my own inbox first. It seems to work every other day of the week though.

Adam
Adam
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 26.11.2019

Email Campaigns made super easy

Campaign Monitor was great up until the switch. Creating powerful email campaigns for clients has never been easier, not just for admin but also for the clients themsleves.

Vorteile

Recenetly Campaign Monitor has improved in terms of how easy their software is to use. In the past templates were a hassle to construct. Now there are quick presets which make things quicker and easier.

Nachteile

No real cons, but I have recently moved to Mailchimp. I have found Mailchimp to be a much nicer tool to use

In Betracht gezogene Alternativen

Mailchimp
Patrick
Patrick
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 4.5.2018

Made our lives really easy whenever we had to send mass mailers to our +100,000 contact...

Vorteile

As a sales company with over 100,000 contacts in our data base, the thought of reaching such a large audience without some outside help was daunting. Campaign monitor made the process a breeze, and given the integration with SalesForce, there wasn't much more we could hope for.

Nachteile

I was not the person who set up our account with Campaign monitor, but I inherited a system that didn't exactly adhere to their policies, so we eventually ran into an issue with them. It would have been nice if their support team was a bit more understanding and amenable to working together. They were pretty cut and dry with policy violations.

Beth
Beth
  • Branche: Marketing & Werbung
  • Quelle der Bewertung
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0
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0
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0
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0

5
Bewertet am 8.5.2015

Amazing Customer Service

I've used Campaign Monitor on behalf of two separate marketing agencies now and am very pleased with the platform. For one, we used the whitelable feature to facilitate our various clients sending emails via template. For the other, we use CM for our agency email marketing across several departments.

Vorteile

FANTASTIC customer service and technical support! Several times I've reached out to Campaign Monitor with custom questions, needs, or requests for assistance.

Not only has the support team been very swift to respond, but the responses are personalized, friendly, and truly helpful. Each time, they've taken the time to fully understand my need and situation, find a solution, and offer that solution quickly and up front.

These are real humans who can truly help and work hard to offer pro-active solutions, keeping us on schedule and on budget. I'm super pleased.

Antwort von Marigold

Thanks for the awesome review! We're so happy that our support and technical team has been able to assist you with your needs! Let us know anytime we can help!

Beantwortet am 11.5.2015
Thomas
Thomas
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 29.7.2019

Good email tool

Vorteile

The import function is pretty cool. Simply paste a list into a form and it figures it out by itself.

Nachteile

The workflow is not always intuitive. More choices should be available at any given time.

In Betracht gezogene Alternativen

Mailchimp

Warum Campaign Monitor by Marigold gewählt wurde

ExactTarget was really horrible.
Robert
Robert
  • Branche: Großhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 6.1.2020

Gets the Job Done

Overall I'd recommend Campaign Monitor, especially if you're in a rush.

Vorteile

We enjoyed using Campaign Monitor after switching from MailChimp. We were able to get up and running, fast.

Nachteile

We disliked that the platform seemed to be split between different names. Sometimes the login would redirect us to another website which was a bit weird.

Tim
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 28.1.2022

Campaign Monitor Email Marketing Platform

Overall experience with campaign monitor is very good.

Vorteile

What I like most about Campaign Monitor is it's ease of use. Very easy to put together emails to go out to our data base.

Nachteile

Some time we have issues with Campaign Monitor because it freezes and you have to start over. Just make sure you save alot while working on a campaign.

Roxanne
Roxanne
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2018

Newsletter software

Vorteile

Easy to use - this is really important for time efficiency - and Campaign Monitor is perfect. Easy to import our client lists, easy to navigate and personalise our newsletters and easy to read the reports on the Statistics on our 'opens' so that we can control the 'bounces' or continued 'un-opens'.

Nachteile

I cant say I have anything negative to say about Campaign Monitor - it meets our needs quite well.

Stuart
Stuart
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.1.2017

Full featured email solution

Even though it's not the only system I use, Campaign Monitor is really nicely designed, and has everything that you'd need. I like it more than Active Campaign or definitely more than Aweber.

You can set up transactional emails that go out based on what your subscribers have done or have not yet done, plus other automation types.

The newsletter builder is pretty beautiful, too, so it works well for a newsletter to your subscribers.

What originally drew me to Campaign Monitor was the subscriber box designer, which allows you to add the Campaign Monitor code to any website template so that you're able to have an attractive sign-up box on your site that fits the overall look of your site. Not all systems allow that.

Vorteile

Great interface, easy to integrate subscription box code into any template, can host a bunch of different lists and manage different business campaigns.

Nachteile

It's a bit expensive.

Jon
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.10.2019

Campaign Monitor

This like many other Email companies can be as successful​ as you want if you are willing to put the time and effort into it. The great thing with this is the Price is very competitive and it offers a bit more than the others.

Vorteile

Campaign Monitor recently bought Conversio Emails. The price is very competitive for all the things it offers. Email campaigns, reviews, pop-ups, newsletters​, Abandon Cart functions. I have sent out multiple individual newsletters and abandon carts with success rates.

Nachteile

The Workflow function on the site was a little hard to set up and its why I do not send more out. When I turned it on it sent an email to every single person on my list.... when I just wanted it to send one to the new subscribers from that time forward.

Chris
Chris
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.6.2018

Best newsletter software product especially for resellers

My company is able to add additional SaaS revenue with little effort. This is a huge benefit in adding money to our bottom line.

Vorteile

I love that this is a top quality newsletter software product that my company can generate revenue with. It is one of the best out there so to add an opportunity to resell and integrate with our existing business is amazing. Has all the great features you would want and even as a reseller do the billing.

Just one of the best white label software I've ever used and fully customizable. Love each month getting a check and not really needing to do anything but add clients to it.

Nachteile

There is nothing to not like. My only ask would be to allow resellers to make way more margins off of the product.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.4.2018

Easiest Email System I’ve Seen

Vorteile

So easy to use, it’s not even possiable to access the HTML or SQL. Anyone can pick this tool up easy.

Nachteile

Usually you compromize ease of use for robust, advanced features. But, there’s not too many issues with this. Sometimes I have to be creative, but I have always made it work. I hope to see more on the automated program features - like being able to exclude if they’re on another list.

Gary
Gary
  • Branche: Informationsdienst
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 5.5.2022

Longtime user, very happy with performance

Vorteile

Easy to structure campaigns, very inexpensive on my plan, with as many features and benefits as I need.

Nachteile

Nothing to dislike. Campaign Monitor has everything I need as a small marketer.

Verifizierter Rezensent
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 14.11.2018

Campaign Monitor Review

Overall I have a neutral opinion of working with Campaign Monitor. It all depends on your needs.

Vorteile

I began using Campaign Monitor because it had more editing capabilities than MailChimp. I work in a marketing department for a fairly large company - we have a few designers but sometimes I needed to make a few small tweaks on my own (without having to bother our designers). As a result, I found the platform to be fairly intuitive. I did end up outgrowing this service from an editing capability as well as features, but for a small or mid-size company this service may be just fine for you.

Nachteile

I had wished for more editing capabilities than what was offered with this software.

Guy
Guy
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.1.2020

Great integrations for email marketing

sending multiple emails and marketing campaigns and producing reports to show effect

Vorteile

Ease of use, sending email campaigns for clients and reporting on delivery, open rates, click throughts, bounces, etc

Nachteile

I've had no issues. Also use MailChimp, which seems better for background articles and stats by industry for comparison, but campaign monitor does a good solid job.

Anabelle
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.10.2021

Email Marketing

We love using it! Overall, the platform is very easy to learn and you can set up automations to save time and to make marketing easier!

Vorteile

Creating a visually engaging email campaign is very easy. I am able to base my design off of one of their many templates, then customize each part to match our brand. It was easy to learn how to use without needing any coding/html knowledge.

Nachteile

I imported many leads to my email list on Campaign Monitor and some times, it would make duplicates or not import correctly. It could also be how I am formatting, but it got frustrating when I would then have to manually go through the leads.

David
David
  • Branche: Medienproduktion
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.5.2018

Modern Look Makes Great Email

The access to a wide assortment of templates that are actually appropriate for professional grade emails is a huge benefit. The implementation is a breeze and they offer wonderful training Support on their website. Overall a great find.

Vorteile

Campaign Monitor was a brilliant find for me as I explored various options for Email Marketing for clients. Their user interface is pleasing and template options, plentiful. I'd say that this was one of the easiest platforms to integrate and out of the box ready. It seems like they are favored in terms of integrations with popular software so that is a plus. Overall I like the feel of the style on the template library and deliberately was perfect each time. For a sensible and wildly affordable option take them for a test drive and you will come to see why I put them at the top of my recommended list.

Nachteile

I wish the option of landing pages was also included so it could be an all in one. I also appreciate though that they stay in their lane and perfected their offering which I believe they have.

Paul
Paul
  • Branche: Vermögensverwaltung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 27.4.2018

I found the software easy to use

Vorteile

I find the software easy to use. The upload of data is very easy. I like the templates as they are clear and punchy.

Nachteile

Limited to only to Campaign Monitors templates. Would like the option to upload other templates that I have used for other email campaigns and or website campaigns.

Melissa
Melissa
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 20.12.2018

Campaign Monitor Review

Great program to track and organize all of my emails and list, track results, and create nice looking emails

Vorteile

I can manage all of my leads and email lists all in one place. I can choose which list to send a campaign to, and it will not send to duplicate emails. I can save and reuse past campaigns. The analytics are helpful to track campaigns and who opened an email and when.

Nachteile

There is a limited amount of emails and lists that I can use. Difficulty embedding videos into email campaigns.

Verifizierter Rezensent
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.5.2018

The best tool for agency's email marketing

Vorteile

The simplistic user interface and great template library make Campaign Monitor a fantastic tool for email marketing. We use it at our agency to manage some clients e-newsletters - amazing product.

Nachteile

The pricing model can be expensive to deploy at scale depending on the pricing requirements of smaller clients.

Caleb
Caleb
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.6.2016

Campaign Monitor is great!

I use Campaign Monitor to ease my weekly email blasts and they've been absolutely great. I have used other email campaign and marketing companies before but have always found them to be lacking in many aspects that just work using Campaign Monitor.

Vorteile

- Email client testing
- Mobile responsiveness
- Fair pricing
- Responsive customer service
- Many templates to choose from
- No section restrictions or image count restrictions (from what I've seen)
- Easy list management
- World view email opens
- Comprehensive reporting

Nachteile

No free testing tier

Joshua
Joshua
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.5.2019

Great for our monthly newsletter!

I've used Campaign Monitor for 5 years now, we've looked at other options here and there but always come back to this one. It's our go to given we don't send a lot of emails and it allows us to track what we need.

Vorteile

We have a variety of people on staff and not everyone is able to code at the same level. This platform allows us to get ANYONE to hop on and put an email together to get it out the door. Love love love this program. The updates and reporting on each email is also actionable and very insightful.

Nachteile

You have to keep your files really organized or else you can get "lost" when finding stuff. So when you first set it up make sure you have folders and files appropriately named.

Stacy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 24.8.2018

Campaign Monitor

Campaign monitor is great for small business' who are not much on the technical side, it's easy to use and easy to explain to your clients.
It also has high deliverability and excellent compatibility with mobile and computer. The pricing also differs which is great if you have a range of clients from small to medium to large business'.

Vorteile

Campaign monitor is clean and modern and because of it's designed, it's very easy to use and understand. You also have a range of templates to choose from. This is best if you are not very technical and find it easy to use a drop and drag function.

They also give you access to your statistics and you can export your database if you need to upload it to another service.

They also continuously grow their services and have now added automation, insights and transactional emails.

You can also design your own email using code and upload the code as a template to Campaign Monitor

Nachteile

You pay for everytime you send out a batch of emails where some email marketing services are free.

The customer service takes a while to get back to you.

Sometimes the code you upload won't look as good when its embed into Campaign monitor, Sometimes the functionality of the code goes off.

The email campiagn you send out can look better on chrome than safari

Anne Marie
Anne Marie
  • Branche: Internet
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 29.11.2017

Have been using for a number of years. Customer service has always been great.

White label; ability to add an archive to my website; easy for recipients to share; added more templates and drag & drop which significantly improved productivity; preview works very well. Really eliminated a lot of the need for adjustments after testing.

Vorteile

White label; regular improvements to software; drag and drop works well and a lot of functionality -- but you do have to think creatively. Have never had the emails not appear appropriately on various devices. Good reporting.

Nachteile

Would like an option to add names other than through a spreadsheet; ability to adjust the code (of course, that could break the delivery track record I spoke about earlier).

Verifizierter Rezensent
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 9.5.2018

One of the best solutions

Vorteile

We've tried Campaign Monitor's tools and loved it, such as HTML testing and campaign analytics. They have a great documentation which helps us improve e-mail marketing campaigns overall.

Nachteile

Their user interface and communication is not as good as MailChimp, they definitely could improve that

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.12.2020

Saves time

Overall it is a positive experience for me to use.

Vorteile

Saves time and energy and is an all around organized way to manage marketing campaigns. I love the ease.

Nachteile

Takes a bit of time investment to initially figure out and set up and get in the habit of regularly using.

Daryl
Daryl
  • Branche: Design
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.10.2020

Create and Deploy with Ease!

So far so good! As I mentioned before, CM has everything you need in one place to make beautiful and engaging emails. It's easy to use and has some great features like you can import your plain text right from your html in CM. It's fantastic!

Vorteile

I love that this software has everything I need in one place to design, test and spam check all my emails before they deploy! It is such a time saver!

Nachteile

I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code. But now that I know, it's very easy to use and intuitive.

Dipali
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2017

Best email marketing campaign out there with its incredible features!

The main advantage of using Campaign Monitor over other email marketing software is ease of use. It's a very well designed software that helps create, schedule and send emails to customers. I have never faced any glitches or downtime sessions with Campaign Monitor. It is easy to add tracking codes to personalize emails and the tracking reports are quite advanced. If you opt for the Premier option, you get access to all the great features along with a dedicated manager.

Vorteile

- Excellent tracking options
- Great user interface - one of the main reasons why I'd choose it over its competitors
- Multiple themes to choose from
- Flexible pricing options
- Great features include A/B testing, inbox previews, opportunity to grow your list and personalized emailing option

Verifizierter Rezensent
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
2

4
Bewertet am 15.6.2018

Expensive, difficult to use, but well-featured

Vorteile

Campaign Monitor is one of those annoying software platforms you would much rather not have to use...but you end up feeling compelled to use due to the features and the fact some clients have used it before

Nachteile

The email builder leaves a LOT to be desired as does their hopeless customer service - they really don't seem to care

Antwort von Marigold

I hate to hear that you had a poor experience with our support team, I¿d like to do what we can to make that right. Please feel free to get in touch with me at <http://help.campaignmonitor.com/contact/> - just ask to be forwarded to the manager so I can review your situation and see what we can do to help turn things around.

Beantwortet am 20.6.2018
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 1.2.2019

Easy, but has limited functionality

It works for what I need, which is to add text and images to an email and send it to a list of subscribers at a certain time.

Vorteile

It's really easy to create a simple email template, add texts, links and images, and preview how it will look on mobile and desktop. Additionally, it's only about three or four clicks to schedule a campaign to go out to a subscriber list.

Nachteile

Beyond text, images and links, there isn't much you can do with this software if you can't code. You can't add plug-ins or widgets to the email. That's why I'm considering another email services.

Vincent
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.6.2016

Blown away

I had a very particular issue, not with the product itself, but getting it to work on my page. Again, the problem was not what they made, but where I was making it live...a hazardous environment, and it was still working well despite not having good reasons to.

I am a contractor for a client, and nobody gave me any grief about not being a direct employee. They were so willing and eager to help right out of the gate, and they took time out to walk me through every possibility, as well as how to address those possibilities.

This is a day and age where everyone's so impulsive that they literally can't function unless you chop everything into notes and bullets, and here they are (concisely, not wastefully) giving a total breakdown. And it's not curt, and it's not condescending. They just care that the issue gets resolved, instead of 95% of other online support, which is pointing fingers and passing the buck.

Vorteile

Genuinely care

Really quick turnaround time

Product fluency

Thoroughness

Confidence

Objectiveness

Nachteile

I'd have to invent something. I wish every time I picked up the phone to talk to someone in this situation it could go his smoothly.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.8.2018

Good newsletter tool

Good tool to use for newsletters. Fine free version and good basic model in the paid version as well. But seems like some of the things like sending out e-mails at a certain time in different geographies should be a part of the paid plan in the basic version.

Vorteile

We have used Campaign Monitor for some time now, and it works well. There is a good overview of the different campaigns you have sent, while there's also possibility for split testing. Does the job on a regular basis.

Nachteile

Sometimes the interface is not that intuitive. Especially when it comes to understanding the difference between transactional and automatic e-mails.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 14.11.2018

So Fun Watching Count of Email Opens Go Up

Vorteile

Real time data when you send out email blasts. It's great to see how your efforts pay off after you hit that send button. Like how it integrates with TapClicks.

Nachteile

Small learning curve which can be frustrating at times.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 1.2.2018

Solid email client that competes with best.

Vorteile

Easy to use, straightforward interface. Allows easy import/export of email contacts, with good pricing and total reliability. Love the map view mode after a send out and data reporting is flawless.

Nachteile

No inline editor puts it behind mailchimp in the regard, and templates are a little messy. Would also be good to preview for different devices - not possible currently.

Anne-Sophie
Anne-Sophie
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.6.2016

Amazing tool to connect with my clients!

I've been using Campaign Monitor for the past 4 years, and it is so easy to use! I love to send emails and campaigns through this tool as it is also super clever. I'm sending several campaigns per month and I'm always discovering new features. It's increadibly easy and fast to connect with my clients thanks to it!

Sara
Sara
  • Branche: Automotive
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.9.2018

Excellent email manager

Vorteile

Lots of templates to choose from and the ability to import custom HTML as well. Very easy interface to use.

Nachteile

It would be nice to easily customize an unsubscribe page or allow for subscribers to "snooze".

Desirae
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 25.7.2018

Campaign Monitor

If you are a few mailings a month to a few lists or segments of contacts, then this should work fine for you. If you have thousands of contacts that you need to reach in marketing campaigns several times a week with contact options to opt out of one or more segments while still being a part of the master list, look elsewhere.

Vorteile

Some pros for this app are the price point, campaign statistics reporting and integration with Salesforce.

Nachteile

This app appears to be geared towards smaller organizations that do not have a technical staff on board to manage the marketing. It has been so watered down to be user friendly that it not very robust or customizable. It does have a Salesforce connector to track some campaign data in Salesforce. The volume of data that often gets tracked, while important to companies, eats up Salesforce data storage very quickly. If you are not careful with how you manage lists and segments, costs can quickly creep up and become overwhelming.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 29.10.2019

Very intuitive & gets the job done

It's a great and complete tool for starting out your email marketing ecosystem, as it's quite easy to manage users, reports and all that jazz. I fully recommend it, no coding skills necessary.

Vorteile

This was the first email marketing platform I've ever used and I gotta say it was a breeze to work with. I only had some basic HTML knowledge and that helped a lot, but other than that I relied on Campaign Monitor to teach me how to use it.

Nachteile

I'd love for the design to be more customizable, but I guess that would make for a more complicated product.

Brendan
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 12.2.2018

Campaign Monitor makes email marketing easy with it's easy to use interface and a ton of...

The biggest benefit was that I was able to get up to speed and learn the software quickly. It wasn't overwhelming and I felt like I could build great looking emails right away.

Vorteile

I like that it enables you to create great looking email without any prior experience or knowledge coding or building emails. They have a drag and drop email builder that allows you to quickly create beautiful, responsive, mobile-friendly emails in an easy to use interface. Their marketing automation features are also much easier to learn than some of their competitors.

Nachteile

For advanced email marketers with coding and development knowledge, Campaign Monitor is a little too simple. It really is geared to marketers who don't have a lot of development knowledge and lacks some of the features of Salesforce's Marketing Cloud.

Katie
Katie
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 27.10.2020

Useful marketing tool with powerful analytics

Vorteile

Campaign Monitor has many great features, including:
- segmentation (allowing us to properly split our customers up and target them with appropriate emails)
- Templates: easy to setup, customize and ensure they look professional
- analytics: powerful and easy to understand which has evolved out marketing team to be able to properly target and understand our marketing strategy
- Campaign Monitor has great integrations that allow us to use it throughout our platforms and connected to other software we are using

Nachteile

- Not flexible for completely customizable email bodies. We are unable to allow our designers to completely design the emails themselves as it lacks some functionality.

Ryan
  • Branche: Lagerung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.4.2020

Selling e-Mail Marketing

Support has been great when needed. Our emails are going out without being blocked and we are getting great information back on tracking for each email campaign we setup.

Vorteile

Not only is this platform very easy to use to create and build email newsletters and support emails it gives you the ability to white label and brand the software to sell as a service to your current clients. Adding revenue to support your sales and marketing clients through email marketing.

Nachteile

The template designer which is very easy to use and has quality templates is lacking in the customization aspect the designs are. How ever you can code and upload your own email designs.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 31.1.2018

Easy to use and an affordable application.

Product is easy to use in affordable pricing but have limited coustmization.

Vorteile

Product is Affordable.
Easy to use.
Can use for multitasking.
Can mail in groups.
Had wide variety of template.

Nachteile

Have limited features to integrate with other applications.
Have Limited customization and flexibility.
Limited email segmentation features.

Verifizierter Rezensent
  • Branche: Eventservice
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2018

The BEST email marketing and automation software

Vorteile

I absolutely love Campaign Monitor. While I've used a variety of other tools, it is by far the most streamlined tool I've experienced while offering the best looking emails. I was really impressed with how intuitive the user experience is and how good the templates looked across all browsers and devices.

Nachteile

So far I haven't found anything I dislike. Perhaps an easier way to move and sort contacts between lists would be helpful, but it's pretty straightforward already.

Verifizierter Rezensent
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 9.1.2019

Robust newsletter software that can get pricey

Vorteile

I like the beautiful designs you can create with the software. In a day and age with so many newsletters, Campaign Monitor gives you a way to stand out above the crowd. Having access to email marketing tools is also very useful for being more strategic in communication efforts.

Nachteile

If you don't mind paying a little or a lot, depending on your uses, then Campaign Monitor could be a great newsletter software option. I am limited by my budget so that makes it trickier to capitalize on what it has to offer.

Verifizierter Rezensent
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2017

Campaign Monitor is by far the most simple, yet powerful, subscriber and campaign manager.

The ability to spin up new accounts for clients makes it a no-brainer.

Vorteile

Their designer is easy to use, but yet provides great power features like dynamic parameters, draggable sections, and more. The ability to create and manage different templates for different uses is very handy. Their support is top-notch and always responsive within a couple of hours.

Nachteile

Their pricing is higher than other services, so it can sometimes be a hard sell to clients, especially as they add more subscribers. It can get expensive to do one-off campaigns to lots of subscribers.

Daniel
Daniel
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 12.1.2019

A fantastic email builder.

Professional position with campaign monitor. Having campaigns ready to be launched seasonally is the comfort that gives us. We are happy with the results obtained.

Vorteile

It offers a great variety when it comes to creating fantastic campaigns that users quickly accept. Thanks to Campaign Monitor, we can create and manage large campaigns whose ROI is acceptable.
We can personalize the messages, have emails answering the questions, all automatically, in addition to checking all the mail that arrives in the tray. The campaigns were never as personalized as the ones we can create in Campaign Monitor.

Nachteile

The design is difficult to achieve so far, because they are templates that have very little and can be redesigned or changed completely.
The design must be broader or the range of images for posters and specific campaigns.

Verifizierter Rezensent
  • Branche: Design
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.2.2018

Another solid email marketing solution

Vorteile

The worldview it's fun right? Now, for things that matter more: it has nice templates and relatively easy to implement. Customization could be improved. In the end if you get the job done, coming in than all it's left for you to do is watch those people opening your emails on worldview while siping your favorite drink, eh? ;)

Nachteile

There is room to improve the template customization and email segmentation. The way contacts are calculated for billing purposes is not ideal.

Verifizierter Rezensent
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 7.2.2018

Lots of easy to use options. Very affordable.

Vorteile

Easy to customize for your needs. Price is very affordable for most mid-sized companies. Fields are easily customized, I especially like the world view.

Nachteile

Support was not quick to get back to you. There was no phone number to call, it is all online. The basic plan has limits.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.6.2019

Great for non-designers/non-coders

Overall I'd recommend it for sure. Helped me create great looking emails without needed dev or design help.

Vorteile

Great for helping non-designers/non-coders create good looking emails.

Nachteile

It's pretty easy to use but sometimes to get the right spacing, etc. you have to play with it - it's a little finiky

500 Bewertungen