Campaign Monitor by Marigold – Bewertungsseite 2

Vorteile

Campaign Monitor has been an amazing asset for my business. It allows me to easily track and analyze the success of my email campaigns, giving me valuable insights that help me improve my strategy. It really helps to know what works and what doesn't so I can make sure my campaigns are as successful as possible. The user interface is intuitive and simple to use, and their customer support team is always quick to respond to any questions I have. I highly recommend Campaign Monitor for anyone looking for a powerful yet easy-to-use email marketing tool!

Nachteile

It's great for creating custom templates, but what I would love to see is more pre-generated options that would make it even easier to get started quickly. All in all, I'm really happy with Campaign Monitor and would definitely recommend it!

Vorteile

Easy to use, very intuitive and has everything and more. You learn so much by using the software.

Nachteile

Compliance and setup can take some time, so planning ahead is vital to avoid delays in campaign sends if you a new to the software or have a large database to send to.

In Betracht gezogene Alternativen

HubSpot Marketing Hub und Mailchimp

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Easy to onboard, with the correct structures in place to ensure my emails land in the inbox and not junk. Great tools that come as standard and not additional such as automation and Transactional.

Vorteile

Simple to use, attractive templates with automation feature. Drag & drop feature makes it easy to add/attach images, videos, links, and other additional elements.

Nachteile

Customer service is not what I expected. All communications happen over email only. Expect more from their technical support team. UI can also be improved.

Vorteile

They have the worst customer service ever. Good luck trying to get them to contact you.

Nachteile

These guys are happy to continue collecting your monthly subscription from you, However if you try to log in and have forgotten your password - you wont get your email password reset. Once again - you are referred to log in to reach customer support. And round and round you go.

Vorteile

I have been using Campaign Monitor for almost 10 years now and I love the consistent updates available and that the software is always on the edge of what is trending in email marketing. I also love that it is super user-friendly and anyone can learn how to use it with very little training. My favorite feature is the fact that it takes the guesswork out of wondering whether your email will preview on a phone or tablet. The built-in mobile device/tablet view is fantastic and I use that every time I send an email out to make sure it looks good on desktop and mobile. I also like the reporting feature that lets you see who opened your email and who didn't and other useful stats.

Nachteile

As a designer, I wish I could customize the emails a little more and that CM provided more formatting options when creating the email, but I understand it has to meet the need of the masses more than my niche market.

Vorteile

I have used many email marketing platforms and Campaign Monitor is above all the best and most functional. It is very easy to use and my emails look very professional.

Nachteile

There isn't anything I dislike about Campaign Monitor. It's truly the most functional email marketing software available.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Campaign Monitor by Marigold

I have had issues with formatting emails in other email marketing platforms in the past. Campaign Monitor doesn't have those same issues so it speeds up my projects.

Vorteile

Campaign Monitor is easy to use to create emails to send to a list of subscribers. What I like the most about the software is the ability to duplicate a previous email campaign so you don't have to recreate all of the content (e.g. you may have a monthly newsletter with the same banner/image or social media buttons). This option makes it easy to send out regular information without completely reformatting the content.

Nachteile

Campaign Monitor is similar to other platforms such as MailChimp and Constant Contact, but I think it is not as aesethically pleasing or quirky with the language it uses. Some of its functions are more limited, such as formating boxes or resizing photos. Often you just have to work with the formatting you are given and can't expect it to have the best design.

In Betracht gezogene Alternativen

Mailchimp

Vorteile

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier. Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update. Drag and drop templates are easy to use.

Nachteile

I wish we could establish settings to automatically scrub emails after that were inactive over a certain period. These segments are already created automatically, but we have to export files and copy in email addresses to remove subscribers. I also wish it integrated with ZeroBounce, my preferred email deliverability tool.

I also sometimes wish I could edit the HTML on particular sends.

In Betracht gezogene Alternativen

Kit, HubSpot Marketing Hub und Mailchimp

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It's the best point solution on the market, at its price point. And the customer service is glorious.

Vorteile

Even though Campaign Monitor has email templates to use for designs I design custom emails outside the website and upload the html, which is easy enough to do and enables you to see a preview and edit it real time on the site. We also find the option to have a text only version of the email convenient. The site has its own inbox and spam testing on several clients so we know how our email will look in people's inboxes and this helps avoid email display problems as well as it ending up in a spam folder. The option to send out A and B versions of our email campaigns has been invaluable. We can see what works and what doesn't with each email campaign.

Nachteile

I have nothing really negative to say about this software for what I use it for. When I first started using it, the location and functionality of things on the page was not intuitive but they have made huge improvements to the website that make it easier to navigate and set things up.

Vorteile

Campaign Monitor is one of the very effective email marketing software that can be used even for a newcomer that has never use this kind of this software before. It can be configure to sent multiple type of email marketing to find the winning email for that set of audience list.

Nachteile

It lacks of tools to customized the email body, and not much design that we can create for our email marketing. We can only choose from the template design that provided by the software and not all the template design is fit with the email objective. I really hope they can add more design for the template.

Vorteile

Campaign Monitor provides a wide range of advice on email design. That it takes so little time to get here and send out a message is wonderful. It's always there for you. This is a great tool for writing and distributing email newsletters, and it's simple to use. It works perfectly with Salesforce and provides you with the finest possible outcomes. So when it comes to making a choice, I always go with Pardot over it. Email automation campaigns may be set up in a matter of minutes.

Nachteile

This program has nothing to complain about. In my opinion, alternative Pre-design templates that can be readily altered and that pique the curiosity of people should be made available. It's a fantastic tool. If there are any mistakes that can be quickly remedied, we will do so.

Vorteile

For digital marketers, it's a dependable email marketing program. I enjoy using this tool because it gives so many options for customizing email templates and running a successful campaign. A really useful tool for personalizing your own appealing email template, which aids in lead engagement.

Nachteile

It has sufficient components that I desire. So not received any bad cases.

Vorteile

- Great suggestive features such as email-body formatting tips

- Nice delivery and send-out time

- Extensive scenario handling for segmentations and optional blocks

- Great responsiveness of website across multiple form factors on devices(mobile, tablet, etc)

Nachteile

- Some features and configurations can be a bit hard to figure out without a fairly technical background

- Email builder templates felt a bit restrictive in terms of styling and formatting options

In Betracht gezogene Alternativen

Zoho Mail und Mailchimp

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Well, we kind of had to try all of them, and just stuck with Campaign Mon. because it just worked!

Vorteile

Clear, clutter-free interface with the right tools for the job, everything is made to concentrate on your emailmarketing objectives and not how to use the tool :)
I've been using CM for close to 10 years and have witnessed their progressive and intelligent implementations : nothing is added that you won't *really* need and once it's added it's especially intuitive.
Add to that Campaign Monitor's daily tips, blog posts, ressources and especially their outstanding client support : you just can't go wrong.

Nachteile

Hard to fin anything really, maybe certain ways of implementing behavioral segments but then again maybe it's my Marketing objectives that aren't clear enough...

Vorteile

Campaign Monitor is simple to use and allows any business to run marketing campaigns to their audiences. The drag and drop builder is excellent.

Nachteile

Campaign Monitor doesn't have a CRM, so you'll need to import your lists for every send or integrate with a something like Zoho, HubSpot or Salesforce.

In Betracht gezogene Alternativen

Mailchimp

Warum Campaign Monitor by Marigold gewählt wurde

Ease of use

Gründe für den Wechsel zu Campaign Monitor by Marigold

Price

Vorteile

*Allows to send a test mail and check personalization using real examples from your contact list.
*You can also set up email automation with the tool.
*The HTML upload and rendering across devices is on point. Very well made product.
* Does not force users to use bulky footers that promotes itself unlike Constant Contact

Nachteile

I was billed extra and forced to use the plan I upgraded to for an entire month without being prompted that my list size had exceeded a certain number. While I understand it makes sense for your revenue it is not a very good customer experience.

Vorteile

We've been using Campaign Monitor to send transactional and newsletter emails for over 7 years without any issues. Once things area set up, it's very easy to use.

Nachteile

It gets relatively expensive once your list size grows past a couple hundred thousand subscribers. Modern competitors (like Klaviyo) include the same basic functionality for similar price or cheaper, and then also include tons of additional features like abandoned shopping carts, realtime website integration for better segmentation, etc.

Vorteile

The interface is easy and intuitive. There are all tools that are needed (and even more) to analyze and monitor our campaigns.

Nachteile

We don't use all of the available tools that are there because of some difficulties to integrate them. For example e-mail marketing analytics we check separately. Maybe it is just because we don't use popular platforms for e-mail marketing (smaily) etc. but some tools are there that we find easier to use elsewhere.

Vorteile

Drag-and-drop design editor, A/B testing capabilities, powerful segmentation tools, and analytics. Additionally, users can benefit from advanced automation features such as triggered messages and personalized emails. With its intuitive interface and efficient support system, Campaign Monitor helps its users maximize results while saving time and money.

Nachteile

Despite the company's reputation for providing an efficient and reliable service, I and some of my colleagues have argued that it is a bit pricey for what we actually needed. We can confidently say that every problem presented has been resolved thanks to Campaign Monitor's dedicated customer service team.

Vorteile

API is easy to interact with and set up. It integrates well with WordPress, google analytics, salesforce, and Unbounce which was helpful for what I needed. It has fairly good customer service as well which makes me feel confident using the service.

Nachteile

There were some limitations and delays with the setup, which put me back a couple of days but now that it is set up it is easy to use.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Salesforce Sales Cloud und Mailchimp

Vorteile

Drag and drop features are perfect. Reporting is great too.

Nachteile

Possibility to control and set up text spacing in email.

Vorteile

Very easy to set up triggers and actions. You can get going in Campaign Monitor very quickly. Setting up email sequences based on complex user activities is a breeze. The live reporting feature...with a globe pinpointing exactly where the recipients of your email are opening your email...is super cool and valuable from a geo-marketing point of view. Basic personalization and transactional capabilities are decent as well.

Nachteile

The support was not the best. Hit and miss. Sometimes they answered questions/resolved issues in almost real-time...but other times it can take them up to 48 hours to get back to you.

Vorteile

Campaign Monitor is a safe pair of hands when it comes to emailing. I find the list management (and related tasks such as keeping on top of unsubscribes) easier and better than competing softwares. The ability to manage clients' accounts and take a cut of fees also works well for us. Reporting is also clear and simple.

Nachteile

The template builder, whilst still very good, could do with some extra thought to enhance it further and bring in line with modern email capabilities. I would love to see more responsiveness, more font choices etc. Also, the interface as a whole is beginning to feel a little dated, and I would be interested to see that given a refresh.

Vorteile

I love the email builder. That's what did it for me. But I also like Worldview, it's amazing. I also really like the reports, they are so easy to navigate and give deeper insights than I saw with other ESPs.

Nachteile

It's a little pricey compared to the alternatives, but I think it's worth it. One time I had a very bad issue which they apologized for and gave me a credit for, but it was really bad. Things happen, still a great company.

Vorteile

We've used other email marketing tools for different reasons over the years, but still always came back to read Campaign Monitor's excellent email marketing advice on their blogs and articles about best practices. Finally took the plunge a year ago and moved all our subscribers over. No regrets whatsoever!

Just the amazing email editor and template manager is enough to make me leave everything else and use Campaign Monitor. The extensive segmentation tools, super clear and well-formed APIs to connect with our CRM and outstanding customer journey setup is above and beyond what i've seen from other tools in the market. Oh and their brilliant responsive all-platform templates!!

Also, when they say 'award-winning' and round the clock support / success teams, they mean it! Definitely and whole-heartedly recommended!

Nachteile

I'm nit-picking, but how Campaign Monitor counts subscribers (in order to bill us) is different from some of the other tools out there. For e.g. if the same subscriber is in two mailing lists, it counts as two for billing purposes. If you have many lists, it tends to balloon your billing subscription out a bit.

Vorteile

Campaign Monitor has every feature you need. If you want automated campaigns, a/b testing, api specific campaigns, it's got it all. It's got so much flexibility to fit whatever your use case is.

Nachteile

It can be challenging to use. It's not as simple as other drag and drop platforms. To design a really great campaign, you really HAVE to know a little HTML.

Vorteile

It has a lot of power and flexibility. A user with little computer expertise can make it work, or more complex efforts are possible, too. User support is excellent, regardless how large or small you might be. I don't think it would be possible to find a better communications vehicle for the cost.

Nachteile

I would like to see more WORD functions included in the email text options. I would include underlining, bullet lists and few other options.

Vorteile

Campaign Monitor is a leader in the industry because they provide a great product and fantastic support - their site is a treasure trove of need to know information on email marketing, all at your fingertips whenever you need it. This combination really gives you the edge when it comes to creating, testing, and launching competitive campaigns that drive engagement with your audience and result in increased conversions.

Nachteile

What's not to like? Campaign Monitor has so many advantages there's not anything to complain about!

Vorteile

This software is easy to use and helpful when coming up with emails to send out. Not only do we use this for marketing but to send out mass emails to the 500+ employees. Using past templates makes a quick and easy setup to put together the emails my team sends weekly!

Nachteile

Spacing in emails can be a little weird sometimes, but that is my only complaint!

Vorteile

Hard question to answer---Sorry, I have to say "EVERYTHING"! Worked well, priced me in cheaper local currency, fast sendout, very helpful tips on mis-formatted emails, phenomenal customer support, no login or password struggles...the list goes on (a double-entendre).

Nachteile

Unsubscribe "Tag" added at the bottom of our emails was in a different font from the bottom portion of our emailout/newsletter---a minor point.

Vorteile

I have been using Campaign Monitor to personalize my emails and it is more for my personal use. It provides me with a chance to create a customized email which showcases my creativity and my personality. The product is easy to set-up as well, it is not necessary to have an in-depth computer literacy to be able to learn and use Campaign Monitor. It is simple with an easy interface that can allow anyone to personally use this.

Nachteile

The fees associated are a little high for its features, especially when a huge batch of emails are sent, also, uploaded code does not look as great as you thought it would be before uploading it.

Vorteile

If you want to highlight a good email so that your clients do not miss it, Campaign Monitor is ideal.
Campaign Monitor provides us with a large number of essential tools for an email marketing job.
It provides us with a large number of templates and a good form of easy and comfortable editing to create and develop beautiful web designs.
allows us to manage and take control to send emails. perfect for advertising campaigns with a marketing contact organization.
It also includes a tool that keeps us informed in real time and details about who opened the emails and who shared it.
a copañia very attentive to its users. offers us 24/7 attention

Nachteile

Campaign Monitor only offers us a free demo. I think you should give a free trial of your service for a limited time to get more customers and see everything that this application offers.
I think this application should be developed in more languages to keep growing

Vorteile

Importing an email is really easy and having the preview is good too ! The assistant is a good tool, helping to improve the code / rendering of the email.

Nachteile

Mobile preview of the email doesn't see to work on my browser (Brave), looks like it's not reading my media queries.

In Betracht gezogene Alternativen

Sender und Mailchimp

Gründe für den Wechsel zu Campaign Monitor by Marigold

I like how fast i can create and test a campaign compared to alternative.

Vorteile

The platform is extremely easy to use and manage. The automation features provide a level of sophistication which suits most client needs.

Nachteile

While powerful there is a level of learning as the interface is more difficult than other platforms

Vorteile

Campaign's outstanding feature is it's ease of use. The interface is friendly and makes sense but does not dumb things down for advanced users.

Nachteile

My one complaint about Campaign Monitor is that their bespoke/custom template editor has not been updated in a long time, in favor of their drag and drop editor. The drag and drop editor is great, but it's still not enough for some of my clients who need very low level control over their branding.

Vorteile

As mentioned, I would give their customer service a +++. I am a very small user. I'm sure they have much more important clients. But that's not how they treat me when I have a need. They are right on top of things and and I believe they treat me the same as a major user.

They also send periodic "lessons" on how to improve email content and they are worth reading.

Embedding photos/images is a breeze and you get quality true to that of the original image.true

Nachteile

If you are a savvy, tech-smart user you can navigate and use the service with few problems. If you are a 3/5 like me, it is sometimes a challenge to get around. After a while you can learn it, but the initial phases can be daunting.

They might consider creating a glossary for some of the technical terms.

There are a few options I wish they would incorporate in their text capabilities.

Vorteile

I like how professional the website layout and features are. I feel that other platforms are too simplified and have a cheap feeling to them. Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features. The whole platform is intuitive in nature.

Nachteile

I have 0 complaints about this platform. I do however wish there were more pre-made layouts to choose from, even though the ones available are so awesome and easy to customize.

Vorteile

Responsive design
Clean, contemporary, flexible templates
Handles images well
Great reporting
Prompt customer service
Competitive pricing
Agency discount

Nachteile

There's a little bit of a learning curve for the templates. You can create a great-looking simple email right away, but it takes practice to get fancier.
Some new features aren't fully integrated - for example, overlaying a button on an image is only supported in some of their templates

Vorteile

I liked the documentation, it's nice and easy to read as well as follow. Integrating with their API was also easy, I had no issues with that and works well. The responses are great and errors that you do get are easy to understand and resolve.

Nachteile

I can't fault Campaign Monitor on anything regarding our use case, it has fulfilled our desired use cases.

Vorteile

I am not scientific about this, but it seems that delivery/open rates are better than when I used mailchimp.
Templates are neat and customizable, but I usually just modified my premise designs.
WSYWIG design works well and quickly.
Personalized segmentation options are very helpful.
Worldview is amazing - it is magical watching people open messages around the globe.
Last, but not least, price - very affordable for my size list of less than 500. And they offer non-profit rates.

Nachteile

While segments are very customizable, it is not easy putting clients into these segments, has to be done manually one-by-one (there are shortcuts for adding a new contact).

Would like to send test emails to multiple addresses that are clearly labeled as test!

Vorteile

There are several companies that deliver the same service, but I have yet to see one as simple as this one.
Simple is always good.
Being able to design a high quality email AND to be able to setup the automation (email marketing) in a visual way

Nachteile

Even though it is very easy, and the templates are gorgeous, you need to have high quality images and at the right size in order to "switch" them in the templates.
And even though you can get ideas for automation paths you still have to define your own.

Vorteile

The email template builder is simply the best. Campaign Monitor makes it easy to build and launch campaigns quickly.

Nachteile

Advanced segmentation and analytics could be improved.

Vorteile

We used Campaign Monitor for many years with multiple clients and it worked really well. Segmentation of clients was easy and setting new ones up was all self-initiated​, no need to contact support. List management​ was a breeze as well as segmentation. Campaign creation was also easy, we never used the drag and drop editor​ as we crated bespoke HTML emails ourselves.

Nachteile

The reason why we chose to move away from CM was the segmentation was slightly limiting for us. We basically needed to segment based on relative dates, i.e from now until 3 months ago. This could only be achieved by entering exact dates, which you would need to change on a​ daily basis if using for automation purposes. If that doesn't bother you I would recommend using CM.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Campaign Monitor by Marigold

The agency aspect was enticing as well as the self-management process meaning we weren't paying overheads for account managers.

Vorteile

Good HTML email import, high open rates and delivery rates

Nachteile

Limited additional features and charges multiple times for people that exist in several lists

Vorteile

The templates helps with customisation for different kinds of customers. Its easy to use in most cases

Nachteile

Campaign monitor is on the expensive side, there are other tools that can offer similar results at less price.

In Betracht gezogene Alternativen

Mailjet

Vorteile

I like how easy it was to set up email automation campaigns. We had a custom template and I thought Campaign Monitor worked pretty well with it. Organizing and segmenting our lists was also a breeze.

Nachteile

The main reason we left and switched to Hubspot was because Hubspot was an all-in-one CRM tool that connected to many of our other programs that we use.

Vorteile

The ease of setup and designing templates, as well as it's reporting.

Nachteile

I really have no complaints about using this software.

Vorteile

Sends very (VERY) basic eNewsletters. Pricing is based on number of enewsletter sent, so it's basically pay-as-you-go which may be good for customers with limited budgets.

Probably best for small companies or organizations, not sending many newsletters, needing little customization, and not doing much marketing tracking.

Nachteile

Very few template or customization options. Extremely clunky editing widgets. Terrible customer service when help was requested setting up a new template. I received a response that was basically "Well I can do it, so the problem is clearly yours."

The data reports from the newsletters were very limited. Process for sending was very manual. Had to upload new lists (via excel) of recipients each time, for every newsletter sent.

Vorteile

I've used many different email marketing tools over the years, and have seen the ups and downs of many of them. CM is one of the top programs I've had the opportunity to use. Editing and managing emails is a breeze w/ CM, and the support was there when needed (prompt as well).

Nachteile

If you have a good CRM this program might not be necessary, but that's not so much of a con as it is you just need to know what your personal needs are and that this software isn't the end-all solution for everyone. I don't really have any gripes about this software. A few things are different than other competitor's, like the way hours are billed, but that type of stuff doesn't take long to get used to.

Vorteile

You get a:
> WYSIWYG email editor (making responsive email design & development a piece of cake).
> Conditional email blocks based on list segmentation or conditions.
> Easy to setup email drips to your list, based on when they joined, segmentation rules or custom conditions
> User management to limit access to the lists and control actual email deployment
> Ability to run unlimited basic Spam Filter, Firewall and Email Client tests
> New reporting tab makes monitoring email performance much easier

Nachteile

The transnational emails are great for basic requirements. Anything more needs custom development and support. I was disappointed when I found there's no way to limit Transactional Emails to run on specific lists out of the box.