Bloomfire
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- Branche: Essen & Trinken
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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An Essential Part of our Organization!
Bloomfire has been a HUGE part of our organization. Although we have been using it for years, this last year we have undergone our largest project within the organization and Bloomfire has been our savior. It has allowed us to have a central location with all knowledge/training pertaining to this Project and the launch would not have been successful without Bloomfire! We continue to expand our use and are excited for what else is to come!
Vorteile
The ease of use and search capabilities! No more physical copies of manuals or parts list for us to dig through! Also, being able to have multiple communities to support other parts of the business.
Nachteile
We weren't successful in connecting it to Salesforce but we found it wasn't necessary for our operations. Also, we are dying to have the Bulk Contribution feature. When we take on certain contracts, we have to upload 100s of documents one by one and it can be time consuming.
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Life Insurance Company Migration
Bloomfire has been extremely helpful from the beginning. They have helped us develop a much-needed tool to accommodate all of our daily activity, content management and training needs.
Vorteile
Product is very easy to navigate and use on a daily basis. I love the flexibility with it, as it allows us to accomplish what works best for our team. The staff at Bloomfire is fantastic and always willing to help.
Nachteile
Bloomfire met all of our expectations. There was nothing that occurred that caused us to have to change our original idea and concept we were wanting.
- Branche: Hausmeisterservice
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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My experience with Bloomfire
very satisfied, don't know what I would do with out it.
Vorteile
Easy to find information and procedures. Has step on solving problems
Nachteile
More recent and current updates on older posts
- Branche: Telekommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Great way to socialized sales content and news
It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research.
Vorteile
The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business.
Nachteile
The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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trust in bloomfire
my experience with bloomfire has met my expectations
Vorteile
it is easy to use and user friendly and have no complaints
Nachteile
i have not had any complaints with using bloomfire it has met my expectations
- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Bloomfire
While there's a lot I could speak to in terms of the product itself, specifically, I recently had an amazing customer support interaction with Bloomfire. I submitted a question/suggestion about something I was unaware was currently already an available feature in Bloomfire. I submitted my request, and within an hour, I had a phone call and voicemail from Chad, Director of Client Success, with an answer. Because I didn't pick up, he also sent me a follow-up email, which included a screencap video walking me through the process. I was pretty blown away by this level of fast and efficient customer support, which only makes me more of a supporter of the Bloomfire platform. Thank you for being a trusted source for in sharing information and resources!
Vorteile
It's easy to use, reliable, and Bloomfire offers great customer support in my experience.
Nachteile
It would be great to have the ability for more collaboration (i.e. multiple people working on edits at once on the same piece).
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Keeping staff informed and making finding what you need easier.
Being able to be uniform and everyone using the same papers and forms.
Vorteile
I love that everything is kept in one place. That all company documents are housed on one essential file and we can do a quick search. Also, love that I can link documents and items In my emails and don't have to scan and upload and attach.
Nachteile
removing outdated materials so they are not confussed with the updated materiasl
- Branche: Einzelhandel
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Plays well with others!
Reviewing and requesting additional info on articles is a great way to keep documentation clean, relevant and up-to-date. If something is missing a moderator can push a request for an update/fix to the original author. Tags work great too.
Vorteile
The search feature
Nachteile
Getting end users to remember to use it. I think some people still Google fixes we have already documented. They can't find a fix that works on Google so they end up calling for a fix when they already have it.
- Branche: Bau
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
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Great tool for communication and peer-to-peer learning
We use Bloomfire as a forum to share company news and process changes with our branches. It also serves as a place for employees to ask questions of each other and find out how other branches handle business processes and issues. The interface is very intuitive to use.
Vorteile
I love that it helps employees connect and share important information.
