eSwap

Vorteile

+ Excellent Technical Support! (We would give 10-stars here)
+ Straight-forward API linkups
+ Very detailed platform configuration options
+ Provides own PO, SO, Invoice auto-issuance system
+ eBay integration
+ Amazon integration (UK, EU and North America)
+ Hosted eCom platform integrations (Shopify and BigCommerce)
+ Self-hosted eCom platform integrations (WooCommerce, Magento)
+ Broader market outreach integrations (Google Shopping, Walmart, Wayfair, Bonanza, Etsy)
+ Supports 3rd party order management platform integration (Vend)
+ Accountancy platform integration (Xero, QuickBooks online)
+ Major international delivery courier support (UPS, DHL, FedEx)
+ Email Marketing integration (Mailchimp)
+ Payment gateway integration (Stripe)
+ Most importantly, supports FTP input and output feed creation!

Nachteile

- Because we run a very technically difficult eCom product data, that contains iFrames, various data points, and inventory sync times, with listings exceeding over 100k items that are consolidated from over 14-suppliers, we had to work side by side with the eSwap.Global technical team on daily basis to make relevant adjustments in order to make the data uniform and compliant to the standards of the selected eCom platforms and multi-channel marketplaces. This is not a drawback at all, rather a reality check for those vendors that are running supermarket-style inventories, advising to be ready to co-operate with the FANTASTIC eSwap.Global technical team and appoint technically knowledgeable eCom Product Managers in order to ensure smooth implementation of the data into the advised marketplaces.
- there are no other drawbacks to mention!

Vorteile

Very Very Easy to use! I have tried multiple inventory softwares that were incredibly bland, difficult to set up, or only had a few features. eSwap literally had everything I was looking for under one roof, and the interface is beautiful and aesthetically appealing which is extremely important to keep the mind awake when doing long winded drab tasks of uploading and managing products and inventory.

I really liked how many different stores can be linked with this eSwap inventory, even social media stores. Also, it is great that you don't have to create new products one by one to start your base inventory. eSwap has a feature where you can pull data from a listing from one of your linked stores and it copies the data instantly so you can begin building your inventory rapidly.

Also, they answered on a Saturday. How Cool! Most other applications or programs I have attempted to use in the past I could not get ahold of anyone to help, either got a voicemail, was told I needed to set up an appointment with a specialist for a later date, but eSwap actually answered. I was sent an email with a link to a screenshare video chat and I was immediately helped and guided through the steps I needed. I felt thoroughly listened to by eSwap's technician, [SENSITIVE CONTENT]. He was so great to work with and even gave me his personal link so I could set up future help with him since he already knew the scope and concept of my business.

eSwap has incredible customer service.

Nachteile

Have not found anything to complain about yet.

Vorteile

It lets me log in and that is about all that I can use it for without support.

Nachteile

Really bad support.I have been paying for nearly a year for eSwap but I haven't been able to get any response from anyone in support for months.

Vorteile

The software does have an easy to use interface and lots of functionality, other software lacks. However not being able to speak to someone at eSwap in a timely manner, voids all positives for using the software.

Nachteile

Falsely advertised 24/7 support, with no communication for weeks from live chat, emails or phone calls.