NetSuite

Vorteile

Eigentlich sehr praktisch sehr umgänglich

Nachteile

Ab und zu hat habe ich damit Probleme aber es hält sich in Grenzen

Vorteile

We can easily customize interface of product according to our Need.

Nachteile

Reconciliation of bank accounts are quite timing taking process.

Vorteile

Ability to expand the capabilities of the program to meet the needs of our company that is growing in product diversification and locations.
The ability to manage multiple subsidiaries and perform consolidated reporting.
Employ demand and supply planning to assist with our Procure to Pay cycle.

Nachteile

The ACS has been very disappointing and will not renew the subscription. Their knowledge base was fine but the language barrier made it difficult to communicate.
The reporting is overly complex. Attempting to add something as basic as Location to a report brings up multiple "Location" options and usually none of them work. Very exasperating.
Also the comparative financial statement reports are very poorly designed. Attempting to create a YTD report for either Income Stmt or Bal. Sheet brings up the entire previous year.

Vorteile

The financial aspects are great. Its very easy to have your account set up and up and running. Like any accounts package it will do what you need. Produces great reports and easy to understand. This is the strength of this software

Nachteile

The costs, difficulty and time it takes to have any changes made. It took almost a year and large amounts of money to have the system set up to function how we need. It was impossible to have this done yourself so it was constant delays and waiting. I would have thought they have done it all before. But no. Every change was a new project.

Vorteile

Netsuite customer service is at a peak level. It's flexibility and it's ability to customize makes it magnificent and our number one. Easy to use and it's full of excitement features. We are extremely satisfied with this platform give it a chance and you shall testify.

Nachteile

For financial transparency use Netsuite. Nothing to complain at all.

Vorteile

customizable setup of features will apply to fit each companies needs.

Nachteile

creating reports can be a tedious learning curve.

Vorteile

great for a company with 200 or more employees

Nachteile

They do not offer any support post go live and are terrible about billing you even if you are displeased and feel you did not get any help. they still wont help you with out getting paid again and again and again. plus the annual increases,,,,, no guarantees on that.

Vorteile

All my work data can be stored in on one application. Very user friendly & keeps an accurate & up-to-date track of all my gains/losses.

Nachteile

I've yet to find anything within this software that has not been beneficial to my daily work needs.

Vorteile

It’s cloud based model and accessibility globally and ease of use

Nachteile

Report builder limitations and multiple dataset join limits

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Vorteile

Design of the tool is very user friendly. Lot of features compared to other tools.

Nachteile

When a report is scheduled it can send only upto 10k rows as an attachment.
The size can be increased little more like 25K

Vorteile

I love that NetSuite is a one-stop shop for everything and we can easily integrate our other apps into NetSuite.

Nachteile

At first, the system was a bit difficult to get used to because of how many different things there are to navigate to. However, this is all customizable and got much easier to use with time.

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Vorteile

Ability to see very quickly the financial picture of all of our entities in NetSuite. Also, it makes it so much easier for my team of Subject Matter Experts and Knowledge Specialists to be able to serve all of our entities since most processes are now harmonized.

Nachteile

Customizations can make the system very slow.

Vorteile

Depth of customization and ability to adapt to multiple use-cases. The system can be "Frankensteined" for a lack of a better word to do just about anything.

Nachteile

While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If you don't have either a consultant or power user who can dedicate their time fully to Netsuite admin, you'll have a harder time getting the most from the product.

Vorteile

Affiliated continuous time integrated credit risk scoring that identifies possible risks right from customers and machines using algorithms based on current financial information and past payment records, respectively. The flexibility of the dynamic financial modeling that allows using scenarios for the risk assessment procedure, including several factors simultaneously in the model.

Nachteile

There are few opportunities to modify parameters determining risk evaluation at the level of a concrete client. The templates appropriating financial reporting require further flexibility in computing special risk. It may be possible to organize the multiple client assessments more efficiently by doing them in batches.

Vorteile

Flexible, smart and adaptive ERP system. We have made it work for our business that is very niche, and we use it in all aspects of our business.

Nachteile

Can be clunky and is not as intuitive to use for those less familiar with technology. It is working on AI features which should assist with streamlining processes.

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Vorteile

I like the promise that it would have good reporting and customization.

Nachteile

was extremely dissatisfaction with the service and support provided by NetSuite over the past year. Unfortunately, my experience has been fraught with numerous issues, ultimately leading me to decide not to renew our contract.

From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard resolution offered was to purchase an additional module, which felt more like a sales strategy than a genuine effort to resolve our problems.

Moreover, the pricing structure for essential features such as payroll and profit and loss by jobs was not made clear upfront, leading to unexpected costs that strained our budget. Throughout our time with NetSuite, I found that no one seemed to have the necessary expertise to fix the issues we faced. Despite numerous requests to speak with supervisors, I was consistently told that our problems could be solved by spending more money, which was both frustrating and unacceptable.

Compounding these issues was the frequent turnover of our account manager, who changed four times within the year. This lack of continuity meant that no one had a clear understanding of our account history or ongoing issues, resulting in repeated explanations and a general lack of progress in resolving our concerns.

It is evident that the primary focus was on receiving payment rather than providing effective solutions and support. This approach has left us with a system that does not meet our needs and has caused considerable disruption to our operations.

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Vorteile

Customable reporting, easy configurable custom fields and modifying forms for different records

Nachteile

From an admin perspective, customizing WF is not user friendly and is limited. Which forces us in some cases to use suite scripts to overcome issues. Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this requires using a certified 3rd part vendor which is both time consuming and costly.

Vorteile

What I liked most about NetSuite was its comprehensive suite of inventory and order management features, which provided real-time visibility into our inventory levels, streamlined our order processing, and helped us optimize our warehouse operations for greater efficiency and accuracy.

Nachteile

What I liked least about NetSuite was its initial complexity and the learning curve associated with setting up and customizing the system to meet our specific business needs. Additionally, the cost of implementation and ongoing maintenance could be prohibitive for some businesses.

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Vorteile

The flexibility of the system and the continuous improvements and new features.

Nachteile

I wish some of the modules were part of the core offering.

Vorteile

The ability to do everything in one platform.

Nachteile

Integration is tedious and expensive. It can be very clunky in that its not intuitive and user friendly. It appears the product was created by programmers with not the input of the needs of accountants. Some of the basic statement you would expect to see in any accounting system is not available. You need a full time consultant to be successful which is frustrating.

Vorteile

The Transition was incredibly smooth... We made all sorts of contingency plans and we did not have to execute any

Nachteile

The Education Team was not well synchronized with the implementation team.

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Vorteile

All operations are processed faster which helps us do much more in less time. NetSuite interface with DocuSign is a game changer. Real-time financial performance reports has done wonders in empowering us to make informed decisions for our business.

Nachteile

NetSuite has been one incredible product with no blemishes. Its ease of use has allowed us to be very comfortable using it.

Vorteile

everything is all in one with netsuite there is no having to go to a different software .

Nachteile

there is only one con and that is the automatic bank feed setup was not ideal for smaller banks

Vorteile

The Graphic is good, there are tons of personalizable reports and they are quite easy to use.

Nachteile

It is not always the simplest software to navigate, but having the option to automate some processes would make my work smoother and more efficient.

Vorteile

NetSuite offers true MRP for the Manufactuirng company that has outgrown spreadsheets or other informal processes. With the added integration of CRM, Projects, etc. it is possible to migrate several systems into one integrated solution.

Nachteile

Migrating from another financial system is difficult and tedious. Garbage in - garbage out so it must be done well. If you are just starting a new business, it might be worth thinking of the future and implementing something like NetSuite from the start rather than starting with something simpler and then migrating.

Vorteile

The high level of customization possibilities to fit our need. We handle all our stock movement, order processing, billing through Netsuite.

Nachteile

Having a lot of customers, historical data, products in our instance we run into performance problems for certain tasks. some reports take quite a long time to process as they go through the entire history in our Netsuite DB.

Vorteile

There are a lot of features in NetSuite that i like, specially its Real-Time Data Access. Everything in NetSuite updates in real time. It can instantly generate reports like profit and loss, balance sheet or cash flow statements. It makes Budgeting and forecasting so much easier with its analytics. It also helps in managing the inventory like monitoring stocks level, recorder points and location in real time. Updates the inventory automatically when new orders are fulfilled, reducing errors. It also allows us to see the interactions with a customer including purchase history, payment status and support.

Nachteile

NetSuite is a powerful tool but it might take some training to understand all its features and workflow, specially non-technical users. It is also little expensive compared to other ERP software.

Vorteile

Once you get the hang of the system, it's fine for tracking your time and getting the employees what they need across a wide ranges of projects. The ability to track multiple projects is probably the best and only thing I like about it.

Nachteile

The system is NOT intuitive. There are lots of extra buttons you have to hit to make certain time tracked is registered. It feels like jumping through hoops to get to a new line. There are extra steps that feel unnecessary to just put in a timesheet.

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Vorteile

An in-depth system able to handle the needs of large companies with multiple locations

Nachteile

Overpriced. Poor customer service. It is not user-friendly for customizations.

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Vorteile

Lots of options to create reports and define items.

Nachteile

Very Difficult to integrate and overly complicated. It slowed down our overall processes and a lot of the logic did not make sense when defining items. It isn't good when they tell you to use a different program to help with the definition process. It is very expensive as well especially when the training is so poor that all you wind up using it for is glorified accounting.

Vorteile

Flexibility/ability to customize, tons of product offerings to solve various business problems, good support team.

Nachteile

Complex to troubleshoot at times, defects/enhancement requests rarely seem to be addressed in a reasonable time frame.

Vorteile

Once acclimated to the NetSuite ecosphere, navigating most of the essential functions became fairly intuitive. There is a consistency across the system which makes it easy to learn new functions and reporting.

Nachteile

The onboarding process was brutal. I don't know if this was an unfortunate circumstance or if this is S.O.P. for Netsuite, but we rarely had the same contact for more than a month or two. It was incredibly difficult to get answers, and we eventually had to involve consultants to complete our setup.

Vorteile

NetSuite allowed our business to reevaluate process and streamline existing ones, while serving as a single location to house our financial, banking, and CRM data.

Nachteile

Our implementation process was messy, but we got on the right track early and have worked with our ACS optimize team to make the product the best it can be.

Vorteile

I liked how everything linked together and all information for a sales order could easily be tracked.

Nachteile

There were times that a simple cash sale would take too many steps for something so small. There are also some accounts that were not easy to reconcile like accrued liabilities. No standard reports for AL which should be a must.

Vorteile

We like the ability to easily run financials on a project level basis and the automated features that shorten our close cycle.

Nachteile

The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live mid-year.

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Vorteile

Once you learn the system, it's simple to use and gives you quick access at your fingertips. You can get a 360-degree view all from the same screen.

Nachteile

Trying to find where training is, was not easy. It was necessary to know the NS verbiage to locate sessions.

Vorteile

Ease of accessibility for this tool has enabled real-time collaboration and flexibility for our business with remote teams from multiple locations. It can accommodate the growth of transactions, users and data volume without requiring significant hardware upgrades through its highly scalable features. Have highly dedicated security teams and infrastructure to ensure data privacy and compliance with industry regulations.

Nachteile

The system could use a design update and be more effective in its multi-user mode functionality. Keep up on the positive improvements.

Vorteile

Lo que mas me ha gustado de Netsuite es la interfaz y la manera en como se personalizan reportes e informes para poder obtener información de valor.

Nachteile

No puedo decir algo que no me guste de netsuite. En general, han sido solo ventanas para nuestra organización.

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Vorteile

1. The option to see the reports on a consolidated level
2. Reporting and the option to customize report is amazing
3. Search line
4. The ability to edit transitions
5. Advanced IC JEs

Nachteile

1. Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non annual billing schedules etc.
2. No as of date vanilla report to track Inventory in transit and accrued expense related to inventory received where an invoice was not received.
3. Fixed assets module reporting- for example if an asset was sold the accumulated depreciation would show on the same column as the depreciation for the period.

Vorteile

The end-to-end integration, ease-of-use, and online training (for those moments you need a little help) have been amazing. The only thing better has been our fabulous Netsuite Account Managers and Netsuite ACS team.

Nachteile

Saved searches can take a while to figure out, but once you do they are immensely powerful.

Vorteile

We like that we are using only one system for our accounting, fixed assets, sales, purchasing, inventory management, reporting.
There are some things that are easier than they were before for us.

Nachteile

This will be a long list. It's very frustrating to switch to an expensive system that cannot do what we thought it would be able to do, and has unexpected challenges that we just have to live with.

- Parts bin verification button, box down arrow check-mark icon thingy. It's too small to see, and too many clicks.
- Not able to batch print more than 100 invoices at a time. NetSuite does not care about this but its a huge deal when we have over 2000 invoices to download at once. We can easily miss 100.
- Invoices disconnect from sales orders if they are changed, leaving the sales order open again. Which leads to double billing because we are checking our open orders, trying to close them all. 
- Internal invoices create a receivable. It would be so much easier if they just didn't at all. 
- Credit memos are an afterthought. It's like we're the first company you've dealt with that does them. 
- No negative quantities are allowed on sales orders so adding inventory back into stock requires a credit memo.
- The entire parts ordering process is so difficult for our parts people. You can't easily see how many you've sold in the past, you can't see how many your location already has on order, without flipping through screens. It's a cumbersome, slow , confusing process. The amount on order shows the amount for the entire company so it's totally useless. Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since our developers cant fix it, and were on the basic service level tier, were basically told too bad, by an automated email from Oracle. It's so frustrating.
- We can't add more invoice info to customer statements. Info like unit numbers. The statement function in the system is essentially useless to us.
- Grey font on a white background in a small size that you cannot change. It's like Oracle said "let's make this as hard as possible for people with bad eyesight".
- Some lists that have lots of items we can select ALL, but others, you can only select one range at a time either 1 to 25 or 1 to 100. No rhyme or reason to it.
- The entire Item Receipt and Item Fulfillment process makes everything slow, and creates 3x more transaction lines. They are redundant. If we had known that every transaction line would appear on three different transactions every time, we would have known we were on the premium tier which would have cost more money and we wouldn't have chosen NetSuite. The basic level includes 200,000 transaction lines. So now we are over that number. This was dishonest from the sales process from the start. Now we are forced to pay an exorbitant amount to move up to the next tier. They held our system hostage for ransom.
- They don't give your developers free accounts! For us that meant we didn't have enough accounts for all our employees.

There's lots more but I think you get the point.

Vorteile

I like how NetSuite automates accounts payable processes which reduce errors when paying vendors.

Nachteile

Unavailability of a freemium version of NetSuite is the only challenge I got.

Vorteile

we work with multiple subsidiaries and need to consolidate financials. Netsuite makes that very easy. Same with inventory management

Nachteile

the implementation phase was a little painful

Vorteile

1. NetSuite offers a wide range of modules covering financial management, CRM, e-commerce, inventory, and supply chain management.
2. Suitable for businesses of all sizes, from small startups to large enterprises.
3. It is cloud-based.
4. It is customizable and Flexible
5. Provides real-time visibility into business performance with robust reporting and analytics tools.
6. Supports multi-currency, multi-language, and multi-subsidiary operations, making it ideal for global businesses.
7. Regular updates and new features are automatically deployed, ensuring the system stays current with the latest technology and best practices.

Nachteile

1. It can be expensive, especially for small businesses or startups, due to subscription fees, customization costs, and user licenses.
2. Requires a learning curve and may necessitate ongoing training and support.
3. Implementation can be time-consuming and complex, requiring careful planning and resources.
4. Occasional slowdowns or downtime may impact business operations

Vorteile

I am able to get every information that I need and that would be vey helpful in fulfilling may task and helping our customers in timely manner.

Nachteile

Restrictions based on your user account.

Vorteile

Full customization to handle drop ship and on hand stock,
Security systems in place.
workflows to enable automation to be setup.
integrations with other platforms such as Yooz

Nachteile

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

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Vorteile

So customizable that you can configure it to do just about anything. A unique product that can really be for anyone. Once live, it's fairly intuitive.

Nachteile

While the customization is amazing, you can get lost if you don't pay attention to the details or aren't working with someone who knows the technical nuances well when you set it up. Our implementor ([sensitive content hidden] ) helped us with this.

Vorteile

NetSuite is a fantastic program that stands out for its flexibility and versatility. It allows you to manage your entire company seamlessly through an easy-to-use platform. The access and control it provides over various business functions make it an invaluable tool for streamlining operations and ensuring everything runs smoothly. Whether you're handling finances, inventory, or customer relationships, NetSuite makes it all manageable from one central hub.

Nachteile

One challenge with NetSuite is the overall initial costs, particularly when you don’t fully grasp the value it brings right away. Additionally, its immense versatility can sometimes be overwhelming, almost like falling into a rabbit hole with countless features and options. To get the most out of it, it's crucial to have strong upfront control and a well-thought-out plan for implementation. Without that, it’s easy to get lost in all the possibilities.

Vorteile

Love that it is so customizable for our organization and tailors to our platform. It integrates seamlessly with our other software.

Nachteile

There is a bit of a learning curve as it has extensive features.

Vorteile

The ability to customise the system and it’s scalability

Nachteile

Certain functions are not available, even though they seem to be basic(like downloading the list of historic exchange rates)