SimplyBook.me – Bewertungsseite 8

Vorteile

Fonctionne toujours bien, pas de plantage.Mails de rappel très bien.La possibilité d’enregistrer plusieurs prestations à des noms et durées différentes, de pouvoir mettre des pauses : très bien

Nachteile

Pas très esthétique.Manque la possibilité de recevoir un mail en cas de créneau qui se libère.Pas toujours très simple d’utilisation

Vorteile

Features such as accepting group booking, email reminders of the reservations made, setting schedules, and opening hours of our restaurants are what we like the most about SimplyBook.me

Nachteile

Setting occasional discounts and special offers seems quite tricky and confusing for us, and that's the only least like thing about it.

Vorteile

It’s functional and connects to my website. It’s easy to use and check details and make changes.

Nachteile

Creating different users for each individual service.

Vorteile

SimplyBook.me makes scheduling appointments and managing bookings so easy and efficient. I love the ability to customize my booking page and the user-friendly interface.

Nachteile

The reporting tools are a bit limited and the customer support could be a bit faster.

Vorteile

mise en place réservation très facile, pratique de pouvoir rajouter un paiement. J'apprécie également le fait que ce soit ultra personnalisable ( plusurs activités différentes avec des créneaux différents)

Nachteile

La prise en main est un peu difficile, certaines pages d'aide ne sont pas traduites en français

Vorteile

works well and rarely had server errors.

Nachteile

1) does not correspond to what is described in addons to reality
2) Addons are so designed to depend on each other, so if you need a function, be ready to shop for something extra
3) the customer service works poorly and in many cases they do not want to make corrections in the program in favor of the client

Vorteile

For me it was easy to set up. Not only do you get your own SBM web presence, but it allows you a Book Now button which I installed easily into my weebly site. The software allows you set the times you are available and when not. I love the idea that people can book you at their convenience and dont need to get in direct contact with you. Very Happy.

Nachteile

The Free version has limitations, but this is to be expected. The Paid versions have tons​ of additional features. The Free version needs to be renewed on a monthly basis, a bit of a pain if you have decided to continue to use the free product. But I think a clever way to simplify purging unused free signups so am sympathetic​ to the idea.

Vorteile

They are easy to use and I setup my web page literally in a couple hours. They enabled all the features without any commitment which was nice. Be sure to try all the features. The plan is pretty flexible. I contacted their live help for a few times and always someone ready to answer questions.

Nachteile

Custom features cost extra and they do add up. The cheapest paid plan only included 3 custom features which I don't think any company can survive with just 3. Be sure to take all the extra charge into account. I needed at least 4 custom features for my site. Also they currently do not have any finance reports, like sales tax report. They only have reports for market analysis.

Vorteile

the fact that a lot of features where available, to answer my needs (compared to other platforms)

Nachteile

the interface it very very very very very very complicated, not intuitive at all, which makes everything very hard to do (even if I'm used to use new platforms so I know how to hack them)
from the design functions to programming the booking slots;

Vorteile

Plethora of integrations, UI and language customization ease.

Nachteile

No real multilingual support. Clunky backend.

Vorteile

Prise en main rapide tarif raisonnable facilité d'intégration sur la plupart des sites medias

Nachteile

Fonctionnalités limitées dans le traitement des données

Vorteile

Synchronisation live avec agenda GoogleTraduction plusieurs languesIntégration sur Word Press

Nachteile

Difficultés rencontrées quand il a fallu intégrer un système d'affiliation

Vorteile

The interface is getting better by the year. There a re a lot of features and options, so it took a while to get used to, but now my booking site looks fab and features improve by the year. I had been using the free version for years and then upgraded which I probably should have done earlier :)

Nachteile

So far I haven't reenable to figure out how cancelled appointments get cancelled from my Google Calendar, that's a bit of a bother.

Vorteile

Simply book me is very user-friendly I work for a law firm in this is the scheduling system that we use to schedule an initial consultation with our attorneys simply allows you to enter and any questions you want to use to screen your potential leaves I can edit the attorneys that we are currently scheduling for with ease and it is just a very simple program for scheduling I really enjoy using it

Nachteile

I haven't run into anything that I don't like about simply sometimes it times out in the middle of filling out the form to schedule a consultation that can be a little frustrating but that doesn't happen often

Vorteile

The more I dive into the system, the more cool stuff I find that it can do. I've been using another software for a long time, but it just didn't have the flexibility I needed for different users with different booking types and linked calendars but SimplyBook me is proving to be a game-changer for my business

Nachteile

It's probably a little confusing to get started; I'm quite tech-savvy and find that it's a bit confusing when it consistently opens a new window when you want to make a change to a setting, so you end up with a bunch of tabs open that you'd forgotten about, but once you get the hang of it, you do see how all the sections tie together and it's much easier to flick back and forth between the settings with the extra tabs opened.

Vorteile

I like how they have managed to cover pretty much every relationship that I would want between the data types. From Providers, Services, Users, Products, Time Schedules, etc... I have been able to be as creative as I want due to their extensive data system. When you combine this with the ease of use for basic computer users, it will create a very usable environment. I was able to completely set up our company scheduling system and implement it on our website in one day. I replaced a system that we have been using for a few years now. I was so impressed with this system, that I replaced a system that is already paid for until late 2019. It was worth the switch. This system is less than half the cost also.

Nachteile

Since we are a small business, we have only about 50 bookings a month (if that). I'd like to see an advanced basic level that gives you about 8-10 custom features with a low # of bookings per month. Price this between Basic and Standard and I think you would attract even more small/medium businesses.

Vorteile

Beaucoup de fonctionnalités, notamment la possibilité d’inclure des carte cadeau

Nachteile

Pas de créneau fixe et petit problème sur les horaires de réservation

Vorteile

I searched for software that I could add to my Wordpress site that would allow for multiple locations (service providers), allow for different pricing, coupons, easy booking and more. This also has a simple Facebook integration, marketing tools and so much more.
It took me a few days to figure it out as there are many features that are weaved together. But once I did, it now takes just minutes to add or edit classes and services.

Nachteile

The add-ons are expensive and may not make sense for my business in the long run as we scale up. We shall see.

Vorteile

the email confirmations and its easy to use. you can customise the look and choose your color schemes. you can set up payment features so they pay as they book

Nachteile

that it doesnt just show your available time. it shows the whole day in grey. that can be confusing to clients trying to book.

Vorteile

Easy to use, navigate, and bring existing and potential clients on board with the software!

Nachteile

Payment for certain features can be frustrating to choose when you're just starting out.

Vorteile

at the lowest pricing tier you can still accomplish a lot of your scheduling needs.

Nachteile

There is no ability to offer your scheduling in more than one language. Any customizations you make can not be saved and you need to spend hours reentering them or use CSS which also doesn't work well because they use !important in a lot of their code making it impossible to properly customize. They charge extra for a lot of features. Overall Calendly was more user friendly, simpler to use and cheaper.

Vorteile

It looks good for what it is, and is simple enough once you get the hang of where everything is. They are prompt in responses to questions, although the live chat usually becomes disconnected and needs to be continued through email.

Nachteile

Whenever you click on settings it will open a new tab every time. The descriptions are vague and misleading when dealing with what features are available in each subscription. I wanted access to the promotions and discounts feature, and purchased the option to add another only to find out that one only included with a subscription. I then purchased a subscription only to find out it needs to be the next level up. They refused to issue a refund, and eventually offered it under the condition that my website be deleted.

Vorteile

Modèle que l’on peut personnaliser, beaucoup de fonctionnalités, vidéo explicatives pour nous aider à programmer notre site.

Nachteile

Prise en main compliqué sans regarder les vidéos

Vorteile

It seems lightweight and not overbearing with 'in your face' features. The pricing model is very fair and cost effective my for micro business. These are the benefits on which to grow, prosper and keep me as a customer.

Nachteile

**customer email template footer - Need to have a better set of choices for the fixed template footer.
-- being a local business, that booking troll page is not very relevant to my local customers; and no 'promotions' appear to be there.
-- some employers filter bookingtroll.com to their blacklist.

Vorteile

It allows my customers to book online which allows me to concentrate on other things. As the customers get a confirmation email, they can receive all the information needed prior to coming.

Nachteile

Would like to be able to purchase a 'bundle' of custom features. I'm only a very small business but buying individual custom features is quite expensive and there are a few that I would like that would enable my business to grow even further.

Vorteile

We schedule and take bookings for 70+ events over a single weekend. There are features for all the functionality you need.

Nachteile

Tricky to set start times and capacities.

Vorteile

Its compatibility with all kinds of companies for reservations and appointments

Nachteile

No problem encountered with the software since the beginning of its use

Vorteile

Facile à intégrer a son site internet! Jamais de beug. C'est top.

Nachteile

Dès que le choix des créneaux est fait, c'est difficile de faire machine arrière.

Vorteile

The program is friendly and has options and functionalities superior to those of other platforms. The price is reasonable, if the need and frequency of use is high. The platform is fast and allows you to have financial and logistical data (for example, attendance, cancellations, earnings, etc.). Excellent software

Nachteile

In my opinion, a higher level of granularity is needed when it comes to publishing service categories, prices, and memberships. I don't like that all services have to be public in order to be reserved. I would rather that once knowing the client, I could access the benefits by logging in.

It does not have native integration with Zoom, Google Meet or Skype, like other platforms.

Vorteile

Very good and quick support. A lot of features are included in the package price. For the customers very intuitiv.

Nachteile

Not easy to put the needs of the own company in the given framework, you need a little bit experience in programming, than you will love it !

Vorteile

Réservation en ligneTrès adaptable (car horaires variables)

Nachteile

Parfois compliqué de paramétrer, mais le service client à été très utile.

Vorteile

Literally nothing google can't do for free or considerably cheaper

Nachteile

I don't even have th energy to describe why this service sucks so bad. Just stay away

Vorteile

First of all, this Booking Software has a FREE plan but it feels like a Paid One! It's that amazing. I love the way they guide you once you signed-up, it's not overwhelming unlike other Booking Software, it's UI and UX are both Simple. Its boarding process is really on point, once you get on the Dashboard, it's clean and you can navigate easily. This is really perfect for Freelancers and Small Businesses who are in the Service Industry.

Nachteile

Because the FREE version has so many features, you might want to take some time to learn every nook and cranny for this amazing Software. But if you want to have a quick scheduling before exploring the robust features, then you can simply add it. Easy and not overwhelming.

Vorteile

The ease of Set up and not limits on how many services I added and how you can hide services when the promotion is over and then use them again when you do another promotion.

Nachteile

Not able to just buy custom features to add to your site.

Vorteile

THe software works really well for me as customers are able to book appointments when I am not able to take calls / when I am closed. That the software enables me to provide details of the services I offer, that I can make each service a different length of time (for a long time I thought I would not be able to use this software as some appointments need to be one hour and others one and a half hours. It is great that It syncs with my google diary automatically.

Nachteile

I am unable to log in to the software though my android phone which is a real downpoint. Also when I log in via my face book page I seem to need to repeat the log in process. My customers have tried to download the app but have reported to me that it does not work - I have not tried it however.

Vorteile

Simplicité d’utilisation pour moi et mes clientes

Nachteile

Aucun point faible pour ma part J’apprécie tous

Vorteile

Overall quality, ease of use, and value for the money are the main pros for this software.

Nachteile

I would prefer my customer support experience to either be live chat or a number to speak with someone directly.

Vorteile

J’aime beaucoup le design du logiciel. Le petit prix. Le SAV. Le payment en ligne.

Nachteile

Il est super difficile d’avoir un emploi du temps qui change tout le temps. L’interface est super compliquée à comprendre. Les fonctionnalités sont dures à trouver. Il est difficile d’avoir plusieurs types de rendez vous. Je ne peux pas changer mon emploi du temps du l’application mobile. L’application mobile n’a pas assez de fonctionnalités. Il manque une fonctionnalité qui indique qu’il n’y a plus de place en séances.

Vorteile

The booking system has many options, easy to fill and clear. Exporting the bookings is an added value so that the info easily affects all employees. Both the layout and the possibilities look professional to our users.

Nachteile

It was a quest to know how all the settings had an effect on the page. The videos are a handy help. I can use the app to track the bookings, but I can't make adjustments to the settings, or at least I haven't found them yet. The e-mail address on our main page also gets emails from the firm, although it is not an admin.

Vorteile

It offered what we needed which was to book bays for a simulation studio, it does this easily but not the most intuitive.

Nachteile

It can be difficult to implement and setup

Vorteile

It is user friendly for a fairly new small business. Customer service has been helpful and reachable,

Nachteile

having the ability to speak to someone by phone would be helpful.

Vorteile

I love the ability to tailor or modify the software to suit your particular needs.

Nachteile

While I recognize continuous improvement with the software, I look forward to seeing some further enhancement to the sample design templates.

Vorteile

I found this to accommodate an online booking system for a service we offer to our customers. It has all options we need and more and great value. I especially like the texting feature as well as the email confirmation process, it runs very smoothly and easy for users to view bookings and find out details about customers. Choosing different themes as well is a really nice touch and simple to do if you get bored with your booking screen you can change it in minutes without losing all your design. It is early days at the moment but Simply Book really does fix a problem that we had within the business and I can honestly say you should give it a try for free to see how good it really is.

Nachteile

It could do with some more options on the services which no doubt they will add in the future. I did have a few issues as well with the texting confirmations that were sent to customers but that was a configuration issue by me and not the software. Being cloud based is key for easy access by everyone.

Vorteile

The fact that agents are always on hand, respond really fast and always have the right answers.

Nachteile

The UI is not as intuitive as it might be in some instances.

Vorteile

SimplyBook.me is MUCH more than a simple appointment setting service. It stretches far beyond that and covers other areas you wouldn't even imagine. I would highly recommend SimplyBook.me to any colleague!

Nachteile

I honestly can't think of anythhing else it could provide other than its own CRM maybe.

Vorteile

There are so many features that are easy to use but you have many ways to customize the small details. I was so happy to have a platform that took our payment method, and split our service providers schedules while linking to our personal calendars. The best part is everything is Live so you don't have to go in and remember to manually sync things they do it for you.

Nachteile

To get everything set up it does take some time but is so worth it. Also there is a slight learning curve but once you see the ins and out it is actually quite simple.

Vorteile

I can't say enough about SimplyBook.me. Their platform allowed my small cocktail catering business to pivot during the COVID crisis. We are now able to offer online cocktail classes and have started earning revenue again.

I researched a bunch of different companies and SimplyBook.me has the most flexible and user-friendly platform. I felt that most of the other options were built for those who offer standard weekly classes. SimplyBook.me was the only software I found that fit my business model and allowed me to create online group classes for 10 or more!

I would recommend it to any business going virtual in this new environment!

Nachteile

There are a lot of very cool bells and whistles in this software. It's really easy to customize. Because I am using this a bit out of the box, I run into issues with some of the functionality. But, there is a custom CSS feature that may help with that. Other than that, the user experience could use an upgrade. It's good and gets the job done, but it could be sleeker.

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It allowed me more options to be able to offer classes not on a schedule, but based on a menu or curated selection. It also allowed me to create class limits and manage my calendar in the way I needed.

Vorteile

facilité de prise en main et tres facile au quotidien pour effectuer des modification ou ajustements

Nachteile

aucun, je suis entierement statisfaite par le logicielj'ai a ce titre renouvelle mon abonnement

Vorteile

Easy to use, my clients think it is easy to use

Nachteile

Have to pay for text message reminders and extra features

Vorteile

I love that you are able to choose the features you want.

Nachteile

For a start up business , sometimes i can’t afford to pay for multiple features that i need at a time.