SurveyMonkey – Bewertungsseite 7

The Most User Friendly Survey Platform!

Survey Monkey is a game changer! It allows you to make fun, effective surveys for your clients including customer satisfaction surveys. It's super easy to use and they have amazing templates, tools and resources to help you along the way. We also love creating surveys to help us gather feedback from our internal team!

Survey User

It was an easy tool to use and provide valuable feedback.

Quick, easy to create and use

Might be a good product but the free trial sucks

When You Need Information

Overall, the experience has been good. For small shops, it is a good survey platform.

Monthly Auto-Renew Scam - Did not want to refund 2h after the payment went through

I am the owner of a small Yoga Studio in Geneva Switzerland. Last Month, I ve used your services for one unique survey. Considering my structure, this was really a one time survey with no forecast to use it again. I must say I love the way your system is built and I was ready to give a top review.

Now, few days ago I got billed 47$ because of "auto-renew". This was not clear because of my business I did not bother to check my account. So, ~3 hours after the billing confirmation, I asked please to refund me because I don't have any utility of this service (due to my structure). Sounds fair for me.

Your support said "it's not possible because of our policy". Well, I can understand you won't refund someone after months of auto-renew, it makes sense. But in my case it's a nonsense. From a happy customer, you made an upset one which will write bad review all over the internet....Nonsense.

This politic shows for me that you have a "auto-renew customer scam", which means, better you screw thousand of customers with 1 month auto-renew than having a full transparency sales management. If your intention is really to serve, then the "auto-renew" should be here to help and facilitate, not to be a cashcow. After 2hours, how did my refund request may have penalized your business ??? Non Sense.

Impossible to cancel

Roach Motel - easy to enter - can't get out.

Review 2023

so far i have had a very positive experience in collecting the data i need from attendees at our events

The complete survey solution

Using digital surveys instead of traditional methods of gathering feedback saved us loads of time, and improved the quality of feedback we receive.

Worst Account Support in the Industry

We've never had the chance to use the product since it was first activated and paid for the full year. Before the 2nd year renewal, we've tried to request for cancellation in the first week of renewal but their response was- it was auto-reactivated and could not be canceled. Then they decided to send us an invoice for the whole next year in the amount of another $50k. Contacted [sensitive content hidden], Customer Success Manager, Momentive.ai [sensitive content hidden] was very rude, no etiquette for enterprise client support and flat out denied the cancellation request. It's like extortion, never seen this sort of customer support in the enterprise SaaS space.

Great for quick analysis

Easy to use

So easy to use

Great experience on both user ends of this platform. Would highly recommend.

SurveyMonkey Review CO

I never liked this product my overall rating would be 2 out of 5

The standard setter

Has helped add a lot of value to our business so worth it

Very useful

We are pleased with the program and enjoy getting the results from our participants.

Survey Monkey Review

Survey Monkey review from the perspective of a healthcare student/worker

Amazing, Helpful, productive

platform assessment

It is an excellent experience because the tool is super user friendly and makes it easy to create surveys and collect data in the same way.

Engage your Team

The program is easy to use and you can track the results as you go

Superb Features!

Overall it is a good tool to run CSAT

Survey monkey is always a good tool no doubts. May be in the era of GenAI, a little improvements can really help.

Handy Tool for creating Survey Forms

Survey Monkey is the best option for small-scale surveys and quick product feedback.

Clean and efficient survey software

Great overall experience with SurveyMonkey and a clean simple user interface helps get accurate responses from the target audience.

Review for SurveyMonkey

Great tool for simple surveys

E-polling List

Uso de SurveyMonkey

Me sirvió en diferentes empresas para realizar encuestas enfocadas a clima organizacional, desarrollo, compensaciones, reclutamiento, etc. en todos los procesos implementados y con la interacción de SurveyMonkey he podido gestionar y analizar datos para propuestas que han sido beneficiosas para el crecimiento de los colaboradores y de la organización.

Ease of surveys

I am very happy to come across a survey or poll from survey monkt

Happy Customer

My overall experience with survey Monkey is the best I will continue to use this software and tell as many people as I can about it.

Ayuda mucho para saber la satisfaccion de los usuarios.

The Most pwerful tool for Survey

Genuine company with solutions

Great Tool

When i need to gather information about an specific topic I always use surveymonkey

Survey Monkey una herramienta sencilla y certera

A diferencia de otros programas permite un mejor manejo de la información y ha elevado mucho losnprocesos de control de calidad y estudio de mercado internos de satisfacción de empleados y clientes

Easy to Use Tool

My experience with SurveyMonkey was great as the data analysis tools offered by SurveyMonkey have received positive feedback. Real-time response tracking, comprehensive analytical reports, and data export options provide users with valuable insights for informed decision-making. The ability to integrate with external tools for further analysis and reporting is also highly regarded.

Best app for surveys

Feedback

Overall its a good software to be used in any platform and organization

Use of Survey Monkey

Our overall experience with Survey Monkey has been great.

Great for surveying customers

Easy to use and tailor to needs

Excellent overall experience with SurveyMonkey. It saves us time and effort whilst creating professional surveys with valuable data collection.

Excellent survey

Great and easy

I did not experience him much, but the process of getting to know him was good, and he was able to attract my confidence despite the simple experience, and I do not know him greatly or deeply, but the experience left a good impression.

Best application for user friendly and anonymous employee surveys

Great Option

Overall, SurveyMonkey is a great option for businesses and individuals who need to create and distribute surveys. It's easy to use, affordable, and offers powerful analytics tools. However, if you need to create complex surveys or are concerned about data security, you may want to consider a more specialized survey tool.

SurveyMonkey

We have been gaining valuable feedback using SurveyMonkey! It has helped us increase registration retention!

Great (but expensive) tool for custom forms and surveys

Overall the software does what it is supposed to do, however it is strongly recommended to buy an (expensive) paid plan for custom features.Prices and limits are not very clear (e.g. how many users/devices can login over a period of time).

Mejora de usabilidad de SurveryMonkey

Una aplicación que cumple su objetivo pero no es lo mejor que eh probado quizá tiene más funcionalidades pero su guía de usuario no es tan eficiente para el uso de esta herramienta

Administration

It's main source of users opinions

Survey monkey