TenFold
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- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Keeping an eye on your application development and sales reviews
By comparing where we were previously and where we are now with Tenfold, I have discovered that we have actively been growing our daily outbound calls. I can also check how many individuals I reached out to each day and use it as a benchmark for how many I should reach out to the next day. I would strongly advise utilising Tenfold to automate some of the tiresome tasks, like calling and memorising contacts, if you want to enhance productivity in the office.
Vorteile
Once everything is said and done, I adore the analytical data that Tenfold offers. It integrates with all of the popular CRMs, is simple to set up, and offers a tonne of automation. I appreciate how easy it is to set up and how well a phone system works with our Salesforce CRM. It offers unparalleled speed compared to its rivals. I enjoy how easily it can be done using the pop-out feature and the little window that is available.
Nachteile
I think double dials should be given their own category since they should not be counted towards analytics and may cause results to be skewed. They have been difficult to contact in customer service and do not frequently update. I enjoy these modest upgrades, but I could live without them. Direct dialling or incoming calls are not tracked by it. It would be the ideal programme if it could in some way do that.
- Branche: Gastgewerbe
- Unternehmensgröße: 10.000+ Mitarbeiter
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Quelle der Bewertung
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Callinize is a No Brainer
We have used Callinize at IHG for almost a year and have been very happy with the product, delivered results, and their customer support. Callinize is a must have for anyone wanting to streamline their efficiencies, maximize their time, and leverage their resources. Callinize is extremely easy to use and takes productivity reporting to a whole new level. This company realizes the value of a customer and works hard to earn and retain the trust and relationship with it's customers.
Vorteile
Ease of setting up users within the system.
Scalability of the product.
Flexibility within the browser windows.
Amount of information instantly displayed.
Saving of key strokes & mouse clicks during searches.
Reporting, Reporting, Reporting - literally saved hours from previous reporting mechanisms.
Nachteile
Like any other computer platform there will be hiccups, server crashes, etc...
CRM customizations could cause mapping issues with Callinize. HOWEVER Callinize worked hard to make their product work with our customizations.
Few instances where a system change would happen and we need an update.
8 out of 10 times the issue would be our own company network issue.
Callinize would instantly get working on whatever issue would come up and work with our internal team to resolve the issue.
- Branche: Telekommunikation
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Pros and Cons of Tenfold
Vorteile
Tenfold is a reliable source to track incoming calls and giving companies to track their employees on their call time. Being the main source that my company uses to help track what the employees are doing , it helps the company i work move.
Nachteile
Tenfold is a wonderful software to have if your eCommerce company or telemarketing company. But tenfold has their downfalls, as in crashing while your on a call and causing the software not to track what the employee is doing on the phone.
- Branche: Gastgewerbe
- Unternehmensgröße: 10.000+ Mitarbeiter
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Quelle der Bewertung
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This is a must for anyone that uses Sales Force
This is an amazing product with amazing support.
Vorteile
improves efficiency with the team, easy of use and amazing support. This program blows away any other system, the team that supports this program is second to none. The system is accurate, fast, searchable and scalable. The team listens to what you are asking for and delivers 100%.
Nachteile
There are minumal times it has system outages.
