WebTitan – Bewertungsseite 2

Vorteile

The amount of spam stopped. It can be configured to work on a SHARED IP hosting with cPanel. I would have to lookup the rule I created, but it helps stop spam emails that originate from the server itself.

Nachteile

It is not possible to Blacklist TLD's. I have used the local vmWare version, it has a lot more customization settings. That is both good and bad, in that anything you have to adjust takes time, but it gives you better control.

Vorteile

Most certainly the ease of deployment. Just change some DNS and/or DHCP settings and the firewall to use this DNS server instead of the "defaults" and you are started. Then a few checkboxes to decide what to filter.

Nachteile

The reports are nothing to write home about, and since I do not plan on actively monitoring the DNS requests, the reports would be a nice way to get a weekly summary. Likewise with the "alert emails" -- these rapidly become noise and you have to turn them off.

Vorteile

It's easy to install and configure. Administering it is an easy task, as you can generate reports and make change very fast and easy. The customer support team responds very quickly to your service requests and is quite knowledgeable.

Nachteile

We had a physical problem with our server and we had to reinstall on a new machine. Backups from v4 were not compatible with v5 of the software, so we had to reconfigure the webtitan instace manually from scratch.

Vorteile

It does work fairly well at keeping out spam, and the daily summary emails of what is in the quarantine makes it manageable.

Nachteile

The interface feels horribly dated and has not improved at all since we started using it a couple years ago. It reminds me of early cpanel iterations in terms of UI.

Also, the inability to manage what file extensions are blocked is a let down (be it add more, or let ones through that we need).

Vorteile

WebTitan is a good solution for filtering websites.
Configuration is easy, usage is easy.
This product has warning options when the user attempts to access unauthorized websites.
In summary, a useful solution in companies.

Nachteile

This product does not have as frequent updates as we would expect. I think it would be better if there were more frequent updates. I think it's a necessity in this kind of softwares.

Vorteile

Very easy and intuitive web interface. Very simple to set up an HA pair assuming you have the licensing. Support has been very responsive and is able to correct and explain what occurred remotely.

Nachteile

If an email is caught it in Spam it's sometimes difficult to troubleshoot the root issue. Would like to see the email header and or body after its released out of quarantine.

Vorteile

I like the simple and easy to use interface. It allows for the users to self regulate their spam emails. The option to get an additional email with the list of blocked emails is great.

Nachteile

My only complaint about the software is there is no ability to label an email as spam within outlook. This option would allow to reduce the spam email even further.

Vorteile

Management pane is one of the key feature I would say as best part in this product, easy to understand and ease of administration, accuracy on filtering is best,pulling out and drilling down on user's web access report saves lot of my time.cloud based hybrid solution gives us leverage of managing it from any where during this pandemic situation, OTG client helps us to manage users browsing even they are working from home. This is giving us an extra shield on our IT security.easy deployment across our infrastructure.

Nachteile

More time taking to close Support ticket.support conversation hapends only thru email, no chat or no telephone calls from support team. More time taking to apply new policy to users.

Vorteile

It provides CIPA protection to our patrons at a reasonable price.

Nachteile

When we are notified by WebTitan about a website that has been blocked or is questionable, we can't even check it out to see if we should allow it because it is blocked even at the administrative level. It would be nice to at least see a preview of the site so we could make an informed decision. Instead, we have to guess based on the web address and block everything that we aren't totally sure of. It would REALLY be nice to see a preview in the notification e-mail and the option to block or allow it from there.

Vorteile

Ease of use is important for my company so my assistants can help monitor and adjust settings as needed. TitanHQs support is great as well.

Nachteile

It can take a little time to tweak content settings sometimes but it's still faster than the other firewall products I've used in the past.

Vorteile

It's great at what it does. Once you get all of the settings configured, it becomes very good at blocking spam so that it doesn't come in. By default it's pretty restrictive, but that's been helpful to start. We just lightly loosened it to the settings we needed.

Nachteile

There's not a way to bulk add email addresses to the list of monitored emails. You have to add them one by one. Support told me that this is a coming feature.

Vorteile

SpamTitan eliminates about 98% of my unwanted emails. By means of its algorithm. and the centralised filter.

Nachteile

For an untrained individual like myself, it was not so easy to set up.
I am still missing a feature to add senders or domains to black/white lists directly from the outlook interface. On both the Office 365 online interface, and Mac OS install (I do believe this feature exists for the windows installment of Outlook).
I would also like to see the option of user blacklisting by content.

Vorteile

None that I can think of................

Nachteile

Everyone was great at first. Since then support has been some of the worst I've dealt with out of any of our software vendors. We have had an issue ongoing for over a month and support just closed the ticket without resolving after we have been waiting on a "fix". No one can get back in touch with us within a week, reporting stinks, and since you all upgraded the portal, we cannot even get the policy page to load for our client. Promises of fixes and resolutions for weeks. We are looking to cancel service now and move to another solution with better support/features. Not happy in the least.

Vorteile

Cloud based management with proxies onsite. Easy to change rules and allow one time access to blocked sites for approved use. Logging is good.

Nachteile

Remote users, laptops and home users are not protected when off company network. Relying on the proxy servers as dns servers works great when onsite. Has a hard time with Remote Desktop Servers, identifying users... these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users.

Vorteile

The gui and setup are very easy to use. Network integration was easy and rule setup was very user friendly.

Nachteile

Slower response time for when I need in depth reports on specific users and their internet utilization.

Vorteile

It seems to work as advertised with very little management of it.

Nachteile

Troubleshooting through history is very limited. Without setting up a syslog server to send logs to, it only has it's history page to look through. Within this page:
- I can only filter by day, but not using a specific time range in that day.
- I cannot search by destination using the FQDN, although it gives the field
- I cannot filter by Effective Policy
- I can filter by user, but due to the setup on the site, much of the user shows up as Anonymous
- There is an export feature, from which I can use Excel to do my searches, but it only exports the records visable on that one page. With the amount of endpoints I'm using, that is only about 6 mins worth of logs.

Vorteile

The thing I like most about WebTitan is that it is extremely easy to use and configure. I like its' clear interface. It let us block malicious content and spam easily. It is no doubt an amazing product helping us a lot in kicking out harmful bad stuff. It is helpful in integrating with other network simply. I love its responsive support. Furthermore, in order to filter websites WebTitan is the best solution.

Nachteile

There is not anything to dislike about WebTitan as it fulfills all the needs of our company. I never face any problem whenever I use this product. It is a flawless app with lots of benefits. It has made my work easier for me.

Vorteile

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Nachteile

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Vorteile

Its a great SAAS proxy server.
You can allow and block website base on their types.
You can whitelist some domain so they never get blocked if they are under blocked category.
You can Blacklist some domain so they are always blocked if not included in blocked category.
You can add role based user for management.
I really like creating and installing Certificate to by pass or allow traffic for specific period of time. It make management so easy.
I really like the alert functionality that can notify you if someone tries to access restricted websites

Nachteile

It doesn't provide any feature to disable addon on browser, so user can bypass it by installing vpn plugin.
They doesn't provide any support to integrate Certificate with MSP like Kaseya, so if you have big network, its very difficult to install certificate on each endpoint using conventional way.
You cannot add more than one email in notification.

Vorteile

Webtitan is a DNS filtering system and is updated daily to exclude malware. It is easy to use and the price is low. Generally it does a good job detecting and blocking known sources of spam/malware.

Nachteile

When you first start using this system, make sure to monitor it repeatedly, because it can often mistakenly 'greylist' or 'blacklist' unknown sources. As time goes by you will encounter these false positives less and less.

Vorteile

Set up is a breeze and maintenance is virtually nonexistent. It really is an easy product to implement.

Nachteile

Web Titan is a little pricey in my opinion, but I guess it is within market value. I would also like to see an option to filter by locatio within History reporting.

Vorteile

does what i need it to do and it does that well.Does not try too do too muych more

Nachteile

quite convoluted to get it going si nearly gave up

Vorteile

I have incredible control over my users' web filtering and great reports that can be automatically generated and delivered. It's fairly easy to use from an administrative perspective and provides great flexibility. I currently have 350 seats over 4 offices with each office having slightly different web filtering needs and I have no problem accomplishing it with WebTitan.

Nachteile

They don't really put out many software updates. I think the last one was from 9 months ago, now. They do keep up with definitions for categorizing websites, but actual software enhancements do not get pushed out very often.

Vorteile

Easy to administer , setup group and tailor WEB access to our corporate WEB user , do have good reporting tools and some protect ion where our users base can go on the internet.

Nachteile

This software could benefit if it add option to restrict & control apps that can run on the internal network. This would offer better protection again malware that usually kick of an small application or script to download their malware payload

Vorteile

functionality the cost was reasonable good support

Nachteile

need to setup local dns proxy management of whitelist doesn't always work as expected

Vorteile

Multi layered filtering techniques and automated setup let you start directly with minimal configurations.

Nachteile

Sometimes defining Filter Roles requires some sort of knowledge on information security techniques.

Vorteile

Very simple setup, migrating clients from the old service was extremely quick and on boarding of new clients is just as quick.
The reporting features are easier to configure and the information is presented in a much better format.
Content filtering includes the ability to block ad domains, granted this doesn't catch every ad site but enough that it makes a difference.
The best part is the free support. Tickets can be opened by a phone call or through a web portal. I've gotten rapid responses and quick resolutions to any request I've made.

Nachteile

I've really been racking my brain on this one and I can't thing of anything I, my company, or my clients dislike about this solution.

Vorteile

Does it's intended functions, Does it very, very well, and requires minimal hands on time from IT staff. Overall, a highly satisfactory product.

Nachteile

Initial configuration can be a bit time consuming, but that's more due to the nature of the product and function than any deficiency in Web Titan itself.

Vorteile

The level of protection against the bad emails that are floating around. The software is easy to use and configure based on what our evolving needs are. Over the years of use, I'm happy we made the switch from the previous software to Spam Titan.

Nachteile

I found that the factory defaults were perhaps a little too restrictive to begin with, which resulted in some false positives. However, tweaking the threshold values was relatively easy in order to make the false positives disappear and get the emails we wanted to receive.

Vorteile

Good real-time reporting
HR can can be given a role to maintain blacklists/white-lists/individual user permissions
Customization - time of day, categories etc
AD integration - reports on the user rather than IP address
Great support

Nachteile

No viable cloud solution yet to report back based on user (just reports on IP address)
Trouble implementing or upgrading with a complex internal domain

Vorteile

This is an excellent piece of software for companies to manage the websites their users are visiting. It prevents malware as well. The user interface is fairly easy to use and the installation is quick and user-friendly. There is not really much maintenance required, only to whitelist or blacklist certain sites (as addressed below). Great product overall!

Nachteile

There are some websites that get blocked that shouldn't, and other websites slip by that shouldn't. I imagine this is not the hardest fix and that the team will be working on small issues like this. There is a blacklist and whitelist feature that will fix these issues on an individual basis as well.

Vorteile

Set up and integration are a breeze. Monitoring is top notch.

Nachteile

The user integration requires a software be installed on your domain controller.

Vorteile

Its easy to use . Web filtering is easy to turn on and off. User imports are simple too. Customer support is been good.

Nachteile

The reporting part is not nearly as good as Websense product was. Its not even close. . Also we cannot filter individual users for more than 1 ip address to bypass the filtering which is a big pain point for us.

Vorteile

Microsofts Spam filtering is garbage, anyone who has used it knows this, Spam Titan leverages a large database of spam to help filter out more of the unwanted garbage. It creates a nice report to email to users on what was blocked and gives them a chance to whitelist it.

Vorteile

Fairly easy to use - the interface is ok and similar to SPAMTitan. We were very satisfied with SPAMTitan and so we also then went with WebTitan. Both products are still being employed today. Because of WebTitan we banned music streaming which was killing Internet bandwidth.

Nachteile

Not so much a complaint but observation: there has not been any update to the product in a long time. This may in fact be a good thing, but i wonder if also it might be a lack of commitment? The same is true for SPAMTitan.

Vorteile

It is very intuitive once it is all set up. The #1 pro is that it also blocks the wifi network. most types of software like this does not with out some complicated setup.

Nachteile

It has a few hiccups. Especially with the remote setup. The #1 thing I wish it did, and would be the only reason I would go to something else, is I wish it tracked Bandwith usage.

Vorteile

It is a very robust system, which has many features that its competitors do not have. Its ease of administration makes it very friendly. We have it in our catalog of indispensable security tools.

Nachteile

Not facilitate the creation of personalized reports.
Not generation of performance alerts to the administrator.

Vorteile

Easy to use and easy to implement. Is a great tool to manage the internet of your user. In General everyone is happye.

Nachteile

The Support team is small every time i made a request the same guy answer me, and is not really 24x7.

Vorteile

a system that works very nicely. very fast. easy to use.the company is scratching its needs.very nicely

Vorteile

WebTitan software is a very powerful and effective tool. It is not much expensive and really easy to use. We can block spam and malicious content with the help of this software. One can make management easier by sending customized emails to the individual users. It is a best way to reduce spam and viruses.

Nachteile

I do not have any complaints about this software. One of the con I can write about is that this software cannot put several software updates. This software should have option to block TLD's.

Vorteile

The ability to monitor DNS traffic both onsite and remote locations. The ease of installation and the ease of management.

Nachteile

Would like to see better reporting tools and bulk download of logs.

Vorteile

Easy to implement, easy to use, it is a very intuitive solution, it records all internet requests.

Nachteile

For the implementation or creation of users by active directory it is necessary to do another push in another virtual machine, it does not come within the same webtitan.

Vorteile

WebTitan is fairly easy to setup. It is available as a cloud based solution or on prem. You can get as simple or as complicated with your filtering as you like, it will handle most situations with ease.

Nachteile

There are still some issues with mis-classified sites being blocked when they should not be. The web interface could be updated a bit and organized a little better.

Vorteile

Good experience from end to end. The Sales and Engineers went above and beyond to support implementation and set up.

Nachteile

Not quite as easy to set up as we'd like, but certainly well done once you get it going. The impressive platform, technology, and support services, alongside being Cloud-based and with an excellent roadmap for innovation. We would have no hesitation in recommending to other companies.

Vorteile

It's is easy to deploy. Highly scalable. Good dashboard. Captures all transactions which gives a good overview of customer browsing trend.

Nachteile

Just one dash board template which is not customizable does not allow selective view of the dashboard

Vorteile

Really cool and smart logic is used to filter out bad things users put in. I love that it works with all languages!

Nachteile

Its a really great solution, I only wish that the cost of the software was a bit less so I could use on my personal projects as well.

Vorteile

I like that the software is easy to manage and easy to view email that have come into our organization.

Nachteile

I believe too much spam is getting through. Support has been great in helping me with unique settings to help reduce spam, but I find that too much gets through.

Vorteile

The setup is fast, easy and painless. The configuration is straightforward and we were able to get up and running in 15 minutes.

Nachteile

While there are other web content filtering software applications out there, this one is a bit on the high side.

Vorteile

The system was super easy to setup and manage.

Nachteile

Nothing, this can be setup over a cup of coffee.

Vorteile

Easy to setup and use. Flat out stops spam 99% of the time. Rating of emails makes it easy to review and delete or release manually.

Nachteile

Interface is a bit dated but it does the job. Other than that I frankly like the simplicity and ease of use more than what a utility looks like.