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- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Organized and efficient
Vorteile
Online features are nice for all staff to refer to when they work and if they can communicate with other coworkers to pick up shifts.
Nachteile
I wish it would pull up different looks of the schedule, like in a calendar view or something different visually.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Easy
Vorteile
LOVE this, it makes it so easy for my employees to keep track of hours and dates they work. It's also great for me that they can easily swap hours.
Nachteile
Wish I could delete and add regular hours for me to choose from [custom hours area}
Antwort von When I Work
Hey Emma,
I'm glad to hear you are loving the app, especially the shift swapping feature! Thanks for taking the time to submit such a thoughtful review, and for your feedback in regards to custom hours.
Best,
Terra
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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When I Work Review
No problems
Vorteile
So easy to use, and very affordable.
Manager and staff can communicate easily.
Nachteile
Would prefer text message bs email for daily shift reminders
Antwort von When I Work
Hi Sophie, It is delightful to hear such positive words. It's a pleasure to serve our users. Thanks for writing us a review!
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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when i work
I've tried other scheduling software and I like this the best.
Vorteile
It makes scheduling so easy. Everything is right at my fingertips.
Nachteile
So far no cons. I haven't experienced any problems so far.
Antwort von When I Work
Hi Sandra -
Thanks for taking some time to give us a review!
It's so great to hear that our app has been so helpful and made things easier!
If you do encounter any issues, please don't hesitate to reach out to our Care team! We're here to help!
Thanks for the review!
Adrianne
- Branche: Verbraucherdienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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I have used this software for about 6 months now and I thought it was quite a bit of help to me
Vorteile
This keeps everything work related to your schedule all in one place and neatly organized. Never having to be late for work again is a beautiful thing
Nachteile
There are other softwares out there that are much simpler and more user-friendly. It's not the easiest software I've ever found to use
Antwort von When I Work
Hi there,
This is Jenny from the Customer Care team at When I Work. Thank you for taking the time to review our app!
We are glad to hear that When I Work has allowed you to keep the schedule organized and has helped with never showing up late to work!
I apologize for the trouble you have run into with some features not seeming user-friendly. We appreciate this feedback and we are always striving to make your experience as easy as possible. Please don't hesitate to reach out to us at [email protected] with any specific questions! We're here to help!
Best,
Jenny
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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A great organization tool
Vorteile
I love how easy it is to schedule with this software. I also very much enjoy having my schedule so readily accessible at all times.
Nachteile
A bit of a learning curve. If you you make a mistake and alter your availability for one day you have to go back and make those changes before you're able to work with future availablilty.
Antwort von When I Work
Hi Sarah,
Sarah here from the Care Team at When I Work. Thank you for this review and feedback regarding the Availability feature. We love this 10/10 recommendation!
Take care,
Sarah
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Easy access to scheduling
Very easy to use
Vorteile
I like that I can send directly to an e-mail and phone number, or to just one. It's great when cancelling a shift. All my staff love the notifications when a shift is coming up.
Nachteile
I had to upgrade to allow more staff scheduling. I have several staff and in the beggining it was not allowing me to schedule all staff until it was upgraded.
Antwort von When I Work
Hi Deborah,
I'm Marie with the Customer Care team. Thank you for taking the time to review our app.
We are glad that you and your team are enjoying the features of the app.
If there is anything that we can do for you, please reach out to us at [email protected]
Cheers,
Marie
- Branche: Sport
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Love it!
I begin using When I Work when we had only 7 employees and even then, I knew it was making my scheduling much easier. Now that we have over 20 employees, I am so thankful for When I Work and all that goes along with it. The communication between our employees/management is effortless, and now When I Work also has a Time Clock, which in turn will connect with our payroll system - cutting back on many hours of the payroll prep we did before.
Vorteile
-Clean, easy lay out
-Lots of tutorials, so you never miss a beat
-Now has TimeClock which integrates with payroll system, making Scheduling and Payroll a breeze
-Great customer service
Nachteile
I really can't think of any cons!
- Täglich für 1-5 Monate genutzt
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Very easy to use and works well for a small business.
Vorteile
The price is very affordable. It was very easy to input schedules and the program allows you to keep the schedule layout for employees that have set schedules. The feature I love the most is that there is an app that my employees can download to view their schedules. The app also sends you notifications about your schedule. Its a great software that I wish I had at every place I've worked.
Antwort von When I Work
Hey Shelby!
Thanks for leaving us a review! I agree - the mobile app is awesome for both employees and Managers! Definitely spread the good word of When I Work to your other work places. :)
Have a great day!
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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When I work
Vorteile
- saves times
- makes staff accountable
- up to date technology with app and emails
- easy online support
Nachteile
so far there has not been any negatives to mentioned
Antwort von When I Work
Hi Andy,
Thank you for taking the time to give us your feedback on When I Work! It's good to know that it's helped save you time and keep your staff accountable, and it sounds like you've all-around enjoyed using When I Work. Thank you again, Andy!
Best,
Briana
- Branche: Tierarzt
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Best Product Support Ever!
I am so thankful I decided to use WIW. Not only has it made my job easier, but the WIW team has supported me 100% through the implementation process. Lots of "user error" on my part and they are fabulous answering questions and trouble shooting super quick. The information they provide is always helpful and goes above and beyond what I would have expected.
You guys are awesome! Wish I could thank each of you personally!
Vorteile
Easy to use, intuitive, and user friendly. Great concept of the "end user".
Nachteile
We aren't "in love" with the way the schedule prints when exported to Excel. We have to manipulate it to put it into a form that our staff can use.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Best scheduling app available
I love the customer service, leadership and ease of use.
Vorteile
Time saving, duplicate scheduling, and ease of use
Nachteile
Coping an entire month at once to schedule monthly
Antwort von When I Work
Hi Shonte, Thank you for choosing When I Work and for leaving us this review.We're glad to hear you are enjoying the app!
- Branche: Automotive
- Unternehmensgröße: 10.000+ Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Quick response
I use it to organize and schedule team work for severals projet .
Vorteile
The customer service of this app is very effective , you will have a quick reply as soon as you ask a question .
Nachteile
The software is a little complex at the begining , but you have all the informations that you need when you ask .
Antwort von When I Work
Hello! Thank you for taking the time to leave a review. We love to hear praise from our users.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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A mixed bag of emotions
Not a bad one
Vorteile
The scheduling in general, integration to payroll
Nachteile
Very slow. Each page takes a lot of time to load and for saving too
Antwort von When I Work
Hi Vivek,
Thank you for taking the time to review our app. Your feedback is appreciated, as we are always looking for ways to make improvements especially on loading speed.
We're happy to look into this further with you if you email us at [email protected]
Cheers!
-Megan
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
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Quelle der Bewertung
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- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Easy to understand
Vorteile
It's easy to understand and it's easy to access on your phone. I know many people who use this app and love it.
Nachteile
I have used this quite a bit but not enough to know what I dont like. So far good.
Antwort von When I Work
Hi Jamie,
Megan from the When I Work Customer Care Team here. Thank you for you wonderful review!
I'm happy to hear that you are enjoying When I Work's ease of use and the mobile app.
Please let us know if you have any questions by email us at [email protected].
Cheers,
Megan
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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MAKES SENSE TO ME
Vorteile
MAKES IT EASIER TO SEE MY WORK SCHEDULE WITHOUT FORGETTING WHEN I WORK
Nachteile
NOTHING AS OF NOW THAT I DO NOT LIKE ABOUT IT
Antwort von When I Work
Hi Alex,
Megan from the When I Work Customer Care Team here. Thank you for taking the time to write us a review!
I'm happy to hear that When I Work is making checking your work schedule a breeze!
Please email us at [email protected] if you have any questions.
Cheers!
-Megan
- Täglich für 1-5 Monate genutzt
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An overall OK software solution for employee time tracking
Good for "Clocking-in" and recording time.
Vorteile
It sends you reminders about when your shift is coming up and helps manage weekly time sheets. You can also request time off and see availability of hours.
Nachteile
"Work Chat" feature does not alert you and frequent refreshes of the page are necessary in order to see new messages.
Antwort von When I Work
Hi Kaylyn,
Thanks for your review! I'm glad to hear the app is helping your team track hours and stay on top of scheduled shifts.
I apologize for the trouble with your WorkChat feed. To troubleshoot further, please reach us at [email protected], we're happy to help!
Best,
Carissa
- Branche: Kino & Film
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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The Easiest Schedule Building App Out there
It has been incredible and an easy change from my prior work on Kronos, which is really hard to understand LOL
Vorteile
It is so easy to build schedules for multiple employees. I love the interface and how it looks whether you're looking at it on the mobile app or on the computer. It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
Nachteile
Honestly, I don't have anything negative to say about this piece of software. I use it on a weekly basis and integration into my business was really seamless.
Antwort von When I Work
Hi Rachel,
Tim here with When I Work Customer Care.
Thank you for your review! We're glad to hear that you've enjoyed both the web and mobile apps!
Please feel free to contact us at https://help.wheniwork.com/submit-a-ticket/ if we can help with anything!
All the best,
Tim
- Branche: Versicherung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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review
excellent
Vorteile
the most easy software i like it very much.
Nachteile
nothing it is very friendly user i like it.
Antwort von When I Work
Hello Syed,
This is Ben from When I Work Customer Care.
Thank you very much for your excellent review. I'm happy that you find our software solution user friendly and easy to use. Happy scheduling!
Warmly,
Ben
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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So much better than a Word document table and scraps of paper with requests!
We are a small bridal shop. When I Work has saved me so much time. Our employees use the app to request time off and I don't have to remember the requests of 10 people because When I work stores it for me. I can accept or deny the requests. I can also block days from being requested off. I love it!
Vorteile
I like making a schedule quickly and not having to remember every employee's availability because everything is right there.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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When I Work
Integrates well with other programs, but doesn't really do anything special/new.
Vorteile
It integrates very well with other software/programs. It's easy to use and offers a nice copy template feature.
Nachteile
It doesn't do much that other tools don't. It's very simple for a scheduling platform. It does not have many employee engagement or communication features.
Antwort von When I Work
Hello!
Thanks for taking the time to share a review with us!
I'm happy to hear that you're enjoying the integration options and easy to use features we offer.
If you have any specific feedback about features that would be helpful for your team or others, Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can gather that from you.
Kindly,
Adrianne
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WIW has been a lifesaver for me.
I am so grateful for When I Work (WIW). I was using other software prior to WIW, and didn't realize how much time/stress I was wasting until I gave WIW a try.
It takes some work to get it setup, but from there it's pretty user-friendly. The customer service is top notch, so anytime I have a question, I can send it via chat and get a helpful response within minutes.
WIW is also very aesthetically friendly, and the app makes it incredibly useful for my workers. There are a few functionalities I wish they would add, but it's not deal breakers. I have communicated these desires to their support team, and they sent it to the programmers. (Like, having an area where I can see all OpenShifts on the desktop version. Right now, it only shows OpenShifts that I personally am available for.) I really believe that they will add these features in the future.
Thanks to WIW for making my life much easier!
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Great tool for work management
Vorteile
Easy to use and very straightforward. It was a very easy way to view/edit work scheduling
Nachteile
interface a bit bland, but not necessarily a con as it serves it's purpose well
Antwort von When I Work
Hi there Mike-
Thanks for leaving us a review! We appreciate you taking the time to let us know what you think!
Feel free to reach out to us at [email protected] if you ever have any questions. We are here to help!
Thanks,
Kara
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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When I work review
Easy to use calendar, schedule creation for my employees, a lot of help from this company when I needed it, an affordable purchase price.
Vorteile
I like the way its setup.
I like how easy it is to use.
I like customer service and emailing help is available whenever you need it.
I love the price for the software is affordable.
Nachteile
How hard it is to set up a work schedule for your self or your current employees.
How hard it is to figure out how to use this software program.
How complicated this software program seems at first but isn't once you figure out how to use it properly.
Antwort von When I Work
Hi Stephanie, Thanks for writing us a review! We're glad to hear you are enjoying the app and that our customer service helped you get started. All accounts have access to live chat via the chat bubble in green side bar. That is the fastest way to get help. Our Help Center also has a very handy video library and a lot of tutorials: https://help.wheniwork.com/videos/#management. Have a great day.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Very User Friendly for Owners and Staff
Vorteile
It is incredibly easy to use. Love the chat feature for the staff. The Attendance option is a great tool as well.
Nachteile
A little challenging to create repeatable shifts. Some times entering and publishing shifts through the app don't get sent
Antwort von When I Work
Hi Amber!
Thanks for leaving a review! I am super excited to here that you are finding the software easy to use and enjoying the Attendance tool as well!
Thank you for that feedback about repeating shifts - we have received some great suggestions to improve this tool. Hopefully there will be updates to it in the future!
Have a great day!
- Wöchentlich für 6-12 Monate genutzt
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Easy to use and has some amazing features
Vorteile
I like the ease of use, and the fact that employees can download an app that reminds them of when they're scheduled to work.
Nachteile
I dislike that if you don't use the paid version, you can only schedule one or two weeks out at a time.
Antwort von When I Work
Hi Elizabeth,
Thanks for the review! We appreciate hearing from you and are glad to know When I Work is helping to make your teams¿ and your work lives a little easier.
Thanks for letting us know about your concern for the short term scheduling feature! Your feedback has been passed along to our team.
Have a great day!
-Adrian
When I Work
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Didn't work for our needs
They did try to help, but told me I needed a higher level package to do what I needed. I purchased the higher level and sure enough the problem continued until customer service told me I will just have to clock in on one computer, because their system won't allow for an IPv6 address. Which again, was the whole reason why we purchased the next level, to inevitably find out that it won't work regardless. Inquired about a refund since we found out within 2 days that we could not use their system and they declined. I would not recommend this company for the time clock features we were looking for. There are a lot on the market and we ended up going with "On The Clock"... No IP issues and more affordable.
Vorteile
software is fairly intuitive, customer service really tries to help
Nachteile
Did not work for what we needed base off "When I Work" IP address limitations.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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When I Work Review
Vorteile
What I like most about this software is it’s mobile-friendly. The interface is modern and intuitive.
Nachteile
What I like least about this software is the lack of reports offered.
Antwort von When I Work
Hi Ricky! Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Perfect!
It's awesome!
Vorteile
I love how easy and simple the app is along with the software! I also find the WhenIWork team extremely supportive when I need assistance!
- Branche: Supermärkte
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Great for businesses
Vorteile
It was really useful in terms of keeping work life organized. All my co-workers contacts and the schedule all in one spot!
Nachteile
I haven't see too many companies that have this integrated in their employment scheduling.
Antwort von When I Work
Hi there, Marc. It's great to hear that When I Work made it easy to view all of the information you needed in one place. We appreciate you taking the time to leave a review.
- Wöchentlich für 1-5 Monate genutzt
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I currently use When I Work for my retail job.
Vorteile
I love that I can see my shifts, get alerts, and clock in/out all in the same place. It's also very easy to use and navigate!
Nachteile
Sometimes it crashes! Also, it's hard to "approve" shifts - you're supposed to check a little check mark in the top right corner, but it's really hard to know that unless someone's told you. Also, I wish there was a feature to alert you an hour before your shift.
Antwort von When I Work
Hi Niki!
Thank you for taking the time to write us a review!
We're happy to hear that the app is easy for you to use and navigate.
It sounds like you are experiencing a few issues on the app. We want to make sure we address all of them with you. Please email us at [email protected]. We're happy to help!
Cheers,
Megan
- Wöchentlich für 1-5 Monate genutzt
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Totally changes the way we schedule and track time.
Vorteile
- make and send out schedules
- use it as a time clock
- can input pay rates and track payroll
- has an app
- know when someone didn't show up for a shift or was late
Nachteile
- few glitches have put a major wrinkle in our scheduling (since resolved)
- too many alerts sometimes
- had to get creative with the positions and shifts to fit what we need
Antwort von When I Work
Hi Ryan,
Thanks for taking the time to review When I Work! We are happy to hear the scheduling and time clock features are working well for you and your team and that the issues that you experienced have been resolved.
If you have any questions about When I Work, please reach out to us at [email protected]. We are happy to help!
Thanks,
Adrian
When I Work Team
- Branche: Öffentlichkeitsarbeit und Kommunikation
- Unternehmensgröße: Selbstständig
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
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Efficient time tracking and planning software
I used When I Work to track my work time to invoice correctly. Although the software does what it promises, there are sometimes glitches and times dont always track correctly.
Vorteile
I like How I Work because it allows me to track exact timings for work projects for clients. I can track my time on numerous different devices, so can use wherever I am, and integrate into payroll software.
Nachteile
The software is wholly cloud based, so if you are away from an internet source for a prolonged period of time, you may not be able to upload accurate tracked times.
Antwort von When I Work
Hi Joe!
Thank you for taking the time to share your feedback. If you have any questions regarding When I Work don't hesitate to submit a ticket at https://help.wheniwork.com/submit-a-ticket/.
Thanks again!
Kate
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Easy Scheduling
Vorteile
I liked being able to see my whole teams schedule and to know when someone would be in, or maybe on vacation
Nachteile
nothing, we still use this product and love it
Antwort von When I Work
Hi Joshua! Thanks for your nice feedback! We appreciate hearing from you and are glad to know When I Work is helping to make your teams' and your work lives a little easier.
- Täglich für 1-5 Monate genutzt
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Overall a great product
Vorteile
Made managing and tracking employees hours easy at efficient. Really liked the location features and overall easy to use interface
Nachteile
I think the overall aesthetic and user feel could use some improving. It gets the job done but isnt always fun to use
Antwort von When I Work
Hi Adam! Thanks for taking the time to write us a review, we really appreciate it! Feel free to reach out to our Customer Care team with suggestions for how we could improve our UI. They can be reached at [email protected]. We love hearing suggestions from customers like you. Have a great day!
- Branche: Sport
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great for Supervisors
Vorteile
Super easy to keep track of your staff scheduling. Took only a few minutes to set up an account and I was off and running. A staff member will need a very good reason to be late or miss a shift with this.
Nachteile
I forgot to turn off email notifications and went away for a week and my entire inbox was filled with scheduled shift reminders but thats on me.
Antwort von When I Work
Hi Anthony,
Thanks for the awesome review! We are happy to hear that When I Work is helping to make scheduling simple for you and your team! :)
Thanks,
Adrian
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Best Employee Hour Tracker
Vorteile
I love that When I Work offers a FREE app where I can switch shifts. Other softwares don’t offer an app, and waiting to get on a computer can holdback managers.
Nachteile
There’s nothing I don’t like about When I Work!
Antwort von When I Work
Hi Zienab!
Thank you so much for the 5 star review and awesome feedback!
Warmly,
Adrianne
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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I use this to schedule my staff, which is small but mighty!
Vorteile
I love that they can request time off on the app.
I can offer open shifts in one place with out having to make a bunch of phone calls.
I really like the budget feature, so I know how much payroll will be per day.
Nachteile
Other than wanting to publish more than one week at a time on the free version, there are no downsides for me!
Antwort von When I Work
Hi Monica,
Thanks for taking the time to review When I Work! We are happy to hear that the time off request, OpenShift, and budget features! :)
Thanks,
Adrian
When I Work Team
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Helps immensely with scheduling staff of any size!
We have been using When I Work for a few months now and I cannot say enough about how much it has helped not only on my end as the office manager of a staff of 30+ employees, but with how it has helped their ability to not only know what shift they are working, but to place requests in for time off, etc. I have been spreading the word and the praise about this app/program to everyone I know. It's pretty quickly learned, has some very simple drag & drop functionality. Every time I have had to ask a question or bring up an issue, customer service is right there in a chat online to help me. Everyone I have interacted with is not just someone with a script on their desk of how to help me, but has some actual insight and outside-the-box thinking with regards to how it all works. Great program online, great app on devices, great people behind the scenes.
- Branche: Verbraucherdienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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I Get Told The Schedule I Know I have
I don't really understand the need for it. I get told I work when already know I'm scheduled to work those hours.
Vorteile
I don't 'know. My company uses it and sends me emails telling me I work when I already know I work.
Nachteile
From where I am a part of the process, I just get sent emails.
Antwort von When I Work
Hi Eileen, Thank you for taking the time to provide a review. If you feel like you are receiving more notifications than you need it is possible to update your Alert Preferences. Please reach out to our Customer Care team here: https://help.wheniwork.com/submit-a-ticket if you would like instructions on how to do so. Thank you!
- Branche: Gastgewerbe
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Employee Rosters
This is a great piece of software that allows us to roster, change and update information across our three properties and know that this information gets to the individual staff concerned. Nice interface and easily accessable over ios and android platforms. We also use wage base and this gives us a nice easy interface between rosters and actual hours worked.
Vorteile
Easy to use and nice interface on all platforms
Nachteile
Would love to have some customisable timeoff entries for wagebase so it reflects on employees timesheets and makes more sense for payroll.
- Branche: Design
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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can punch in from anywhere
Vorteile
I can punch in from anywhere. I don’t need to find a time clock.
Nachteile
I receive too many notifications about upcoming shifts.
Antwort von When I Work
Hello Jessica,
Bill here from When I Work Customer Care.
Thank you for the awesome review. We are happy to hear When I Work has made checking/receiving your schedule a breeze!
Thanks,
Bill
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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When I Work
Vorteile
Reasonably priced timecard software! We love this! It's easy to keep up with my team and I never have to worry about them reporting their hours anymore.
Nachteile
I love this product. No more trying to figure out how many hours were worked or submitting hours via an excel document!
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Difficult
I disliked this software so much that I actually ended up going with a different scheduling software, even though I took the time to set up an account and have staff input all of their information.
Vorteile
This software does make it simple for employees to swap shifts and request time off. It was fairly simple for staff to enter their information. It was also pretty quick for me to initially setup.
Nachteile
I found this software exceedingly hard to setup. It was difficult to use properly and was not worth the effort.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Wish I Would've Chosen
We did a test run with When I Work but the only thing that held us back was the cost. We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
Vorteile
Great clocking in software with great integrations and accountability.
Nachteile
Cost.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Very efficient and easy to use.
When it does work, my colleagues and I are able to work seamlessly and swap shifts to each other's convenience
Vorteile
Unlike most softwares you can use for payroll this one has an internal chat and you can swap shifts. Makes it really easy to check my schedule
Nachteile
It randomly stops working in the background and the technical support is weak and has a lot of glitches
Antwort von When I Work
Hi Nyashadzaishe,
Tim here with When I Work. Thank you for your honest review of our product.
I'm glad that you have found the WorkChat and shift Swap features helpful!
I can see how disruptive unexpected issues can be; please reach out to us at https://help.wheniwork.com/submit-a-ticket/ Our Customer Care team will be happy to assist you!
Best,
Tim
- Branche: Tierarzt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Very easy to use
This has been a giant time saver for us.
Vorteile
This nsite is very easy to use. We have a small medical office and this fits us perfectly.
Nachteile
Setting my employees up initially was a bit challenging, but worth it.
Antwort von When I Work
Hi Dawn, Thank you very much for your feedback and high praise! We appreciate hearing from you.
- Branche: Hausmeisterservice
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Great for a small business
Vorteile
This is a great scheduling tool for a small business with different shifts.
Nachteile
integration with other software would be helpful
Antwort von When I Work
Hi Allison -
Thank you for taking a moment to share your review with us!
We are looking into adding more integration options as we move forward as well.
Kindly,
Adrianne
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Love this company!
I have been extremely happy with wheniwork. It has been a huge asset to our company.
Vorteile
User friendly and easy time tracking. Happy and helpful staff to assist with any questions or concerns. They get back to you very quickly when you contact them.
Nachteile
The program itself is great! I just wish they were also able to document on employee progress, history, etc.