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The best and easiest-to-use scheduling application on the market!
I wish this application existed when I had my first hourly gig. The application replaces the needs for printed schedules, post-its, and desperate text messages saying 'please switch schedules.' The team developing WIW is clearly motivated to make the best and quickest app that is easy to use and feature friendly.
Antwort von When I Work
Hi Thomas!
Thanks for writing us a review! We're glad to hear you are enjoying the app and are such a raving fan of ours! It's always great to hear feedback such as yours. :) Have a great day!
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Take the stress out of scheduling
I have cut my time in half that I used to spend on preparing my staffs schedule by using this program.
Vorteile
When I Work is user friendly and has several amazing features. The features I personally love are the ability to assign a role to each employee and make their set schedule. I can also repeat the schedule for as long as I want, making the ease of each new weeks schedule quick and painless.
Nachteile
I think this is very well thought out and designed program I have not ran into any problems while using this service.
Antwort von When I Work
Hi Michelle, Thank you for the awesome review! We appreciate hearing from you.
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Easy to navigate
Vorteile
I liked that this software was easy to use. pretty much easy to navigate through and easy to make schedules on. This also has a time clock feature built into it for employees to clock in and out.
Nachteile
I can not say that there is anything that I do not like about this software. Its really appealing and caught my eye when I found it.
Antwort von When I Work
Hi Brenda,
I'm Marie from the Customer Care team at When I Work.
Thanks for the review!
We are happy to hear that the software is easy to navigate and you are enjoying the ease of making your schedules with When I Work.
If you have any questions please don't hesitate to contact us at [email protected]
Cheers,
Marie
- Branche: Philanthropie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great for Orginzations with multiple jobs
Vorteile
For our Camp sometimes a person could be doing multiple jobs throughout the day, so I like that I can color code each job. This makes it so much easier for our staff to know where they are going.
Nachteile
I would like to see the clock in and out system with out having to pay for it. We already have a system and its free, I would like to see if this is comparable or better than what I have now.

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- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Scheduling made easy
Vorteile
When I Work is an easy app to use to check schedules and availability for the job. It also allows me to message and have group chats. It is available on both iPhone and Android which is helpful and allows access to most individuals.
Nachteile
I do not believe it has any cons since it is easy and does what it is meant to do.
Antwort von When I Work
Hi Miladis,
Thank you for your awesome review. I'm happy to hear that When I Work is making checking the schedule and communicating with the rest of your team a breeze!
Please let us know if you ever have any questions: https://help.wheniwork.com/submit-a-ticket/
Cheers!
-Megan
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Easiest Work Schedule Software
Working with “When I Work” has been very easy and straightforward. We enjoy using this product.
Vorteile
We’ve been using when I work for the past month and have found nothing but good things with it. It’s very easy to navigate and as the admin of the product I appreciate when things are simple to change and update.
Nachteile
I wish it was a little more affordable but that’s just because we are a small family owned business on a very tight budget.
Antwort von When I Work
Hi Shelly -
Thank you so much for the great 5 star review!
So happy to hear that you've found the app easy to use straightforward!
Thanks again!
Adrianne
- Branche: Philanthropie
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Better than Excel
Vorteile
Intuitive system, does what it's made to do: schedule. Filters are great for managers. App functions well, and makes accessing the schedule or making quick edits extremely convenient. Person scheduling has a lot of flexibility within system, and customer service is quick to respond and follow up.
Nachteile
Too much information slows the system down. Would like to see a few more options for different types of needs / layouts.
- Branche: Krankenhausversorgung & Gesundheitswesen
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Easy and helpful!!
When I Work is so easy for the employee and so helpful for the employer! The employee has all the information at their finger tips regarding their schedule for the day - including address, directions and any special instructions. For the employer it makes scheduling a breeze! Input name of location and When I work does the rest! Add any special instructions and time frame and you're done!
Vorteile
Scheduling information at your finger tips.
Nachteile
Don't change anything! It works!!
- Monatlich für 6-12 Monate genutzt
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very easy to use!
Vorteile
easy to use! makes doing staff schedule much easier and saves alot of time then using excel. would recommend to any business owner or manager.
Nachteile
would like to be able to see vacation time on schedule instead of just not scheduling employee for that time off
Antwort von When I Work
Hi Regiena,
I'm Marie with the Customer Care team at When I Work. Thanks for taking the time to review our app!
We are glad to hear scheduling has gotten much easier with the When I Work app.
Please reach out to us regarding viewing vacation time on the scheduler at [email protected]. We are happy to help.
Cheers,
Marie
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Works, But Not the Most User-Friendly
Vorteile
I could see when I was expected to be working at an event, and it gave me reminders via email and Push Notification as the times got closer.
Nachteile
It was not as intuitive as I would expect. I'm pretty tech-savvy, but I found it a little confusing when I was getting started. I'm not sure if this was just because of the particular event and the way it was set up for that, or if it's a product issue.
Antwort von When I Work
Hi Jenny,
Thanks for your review! If you have any questions on using the app, feel free to send us a message at https://help.wheniwork.com/submit-a-ticket/ and we will work with you to sort them out!
Best,
Terra
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy scheduling, just wish there were more communication methods
The initial process of getting the app to work in the first place was very frustrating, but after that it has been very easy to use. You can even see who is scheduled at the same time as you. Been using this app since this past Spring working various events in the Greater Denver Area. Only other issue is that if you have to change your schedule there's no real way to do it through the app (have to email a manager instead).
Vorteile
Easy
Nachteile
Can't cancel a shift
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When I Work..NOT
The system is easy to use but the issues we are having make our job even harder. Going from not being able to change my staff's emails to multiple messages being sent out at one time - confusing my staff on do I go to work or not. The things that make this system unique, makes this system a nightmare when it is not working correctly.
The saying in the office is "Sometimes I Work"
Antwort von When I Work
I would really love to chat with you in regards to these roadblocks that you were having with When I Work! Please send us an email to: [email protected] and we can then setup a phone call to chat about When I Work and how we can make sure your experience turns into a positive one!
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Management Essential
Vorteile
When I Work makes it easy for me to manage my employees. This app takes all of the confusion out of scheduling and makes communication with employees a breeze. App is elegant and super intuitive.
Nachteile
Group chat can be a bit slow but that's not a dealbreaker.
Antwort von When I Work
Hi Shirley,
Thanks for the kind words in your review! We're happy to hear that it is making scheduling and managing your employees easier! If you would like some assistance with your WorkChat, feel free to send us a message at https://help.wheniwork.com/submit-a-ticket/
Best,
Terra
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Saves us a lot of time
We manage a staff of 8 and this saves us a considerable amount of time compared to old school methods.
Vorteile
Not only is scheduling more efficient but communicating shift changes, filling gaps and getting people to work on time has improved.
Nachteile
The mobile apps have been a bit problematic for some of our users. Strangely, it's been mostly iPhone issues.
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When I Work REALLY WORKS
I have been using WIW in 2 of my cafes for 18mths now and its made life so much easier!
From writing rosters, to finding staff replacements at the last minute WIW will make it all so simple and fast no matter what your roster issues.
The staff LOVE the apps and ease of use as well. requesting time off has never been easier for both staff and Management.
I really cant imagine working without WIW now!
Since I started using WIW in our franchise group 5 other franchisee's and the head franchisor have all started using WIW.
You simply cant go wrong!!!
G Rewi
Coffee Culture Sumner
Coffee Culture Merivale
www.coffeeculture.co.nz
NEW ZEALAND
- Wöchentlich für 1-5 Monate genutzt
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Simple, informative
Vorteile
What I like most about When I Work, is the ability to receive my work hours on my phone as soon as my boss lists the hours. I also like being able to see who else is working certain shifts.
Nachteile
What I like least is the aesthetics of When I Work. I think it could be a little less "messy" and more simple.
Antwort von When I Work
Hi Liz,
Thanks for sharing your thoughts! I'm delighted to hear you're benefitting from real time shift updates and accessibility of the schedule.
We're always looking for ways to improve the flow of the app. We've made some recent changes to the app design, I recommend checking to see if you're running the latest version.
If you have time and would like to provide further suggestions, we'd love to hear them at [email protected].
Best,
Carissa
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great Hour Tracker!
Vorteile
This software is great when planning weekly schedules for a team. It helps me disperse overtime evenly if overtime has to be scheduled.
Nachteile
Would love to have a clock in and clock out feature in this program.
Antwort von When I Work
Hi there Harris-
Thanks for leaving us a review! We really appreciate hearing what you think!
In addition, we do offer our Attendance service that allows users to clock in and out according to their schedule. For more information, feel free to reach out to our Customer Care team at [email protected].
Thanks!
-Kara
- Branche: Forschung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Simple tool for schedule setup, very limited flexibility
Vorteile
It's simple to use for any employee's degree. Setting up schedules is fast and simple.
Nachteile
Any schedule change is less intuitive. No smart tools to assist on schedule customization.
Antwort von When I Work
Hi Mathias -
Thank you for taking a moment to share your feedback with us and provide a review.
I'm happy to hear that you found it easy to set up the schedule! We have several features that you can customize for your business. We'd be happy to look into specifics of scheduling your team with you. Feel free to submit another ticket at https://help.wheniwork.com/submit-a-ticket/
Thanks,
Adrianne
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Excellent Scheduling App
Vorteile
This program is very easy to set up and use. We needed an alternative to keep our pharmacy schedule available and connected to all our employees. It does things our own scheduling system doesn't such as texting schedules, allowing for employees to input requests for time off, etc.
Nachteile
The free scheduling does limit how much time ahead can be scheduled.
Antwort von When I Work
Hi Brian - Thank you for utilizing When I Work and for our reviewing our application. We love hearing your praise for When I Work.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Great basic software for time tracking
overall a good app and I intend to use it in the first few years when I am growing my business
Vorteile
GPS built in
Free for first 75 employees - huge plus for small businesses
Easy to use app and desktop version
Nachteile
Multiple schedules not available in free version
Not configurable to add new data elements for specific industry
- Branche: Gastgewerbe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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When I Work Review
Work organization, time management, and the ability to keep up with the hours I worked allowed for me to better anticipate how much I would get paid every two weeks so that I could divide my payments amongst my bills and miscellaneous items.
Vorteile
Great app for checking my schedule. Easy and smooth communication and the 24 hour access was very convenient along with the option to communicate with Co workers.
Nachteile
None. I didn't find anything wrong with this app.
Antwort von When I Work
Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.
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When I Work saved my company 3 hours a week
When we heard about When I Work, I was hopeful it would advanced our company. Little did I know, the WIW program not only allowed us to schedule faster, easier and more efficiently but also it allowed us to communicate with our valets attendants in a way we were not able to do before.
Although the app is great on Apple, we have had a few issues on the Android platform.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Very good program
Vorteile
This program allowed me to quickly find out when I work and communicate with my colleges.
Nachteile
Sometimes the app with difficult to navigate.
Antwort von When I Work
Thanks for taking the time to give us a great review!
If you'd like to look into those further, please reach out to us at [email protected] and we'll be happy to help out!
Warmly,
Amanda
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Delightful to Use
Vorteile
I love that all of our employees can be on the same page. There is no hidden information, no one can deny that they saw their schedule, everyone is accountable. Plus, free for our small team is a huge bonus.
Nachteile
I'm now held accountable for any mistakes that I make! As I should be!
Antwort von When I Work
Hi Mark!
Thanks for taking a moment to share your feedback and provide 5 stars!
I'm so happy to hear that you're finding the features we offer helpful for yourself and your team!
Take care,
Adrianne
- Branche: Pharmazeutika
- Unternehmensgröße: 51–200 Mitarbeiter
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Great App for Small and Growing Business
We started using Excel for scheduling initially but as our business grew, so did our need to change our procedures to accommodate requests and convenience for employee team members. So, we trialed many apps and found WHENIWORK such an excellent APP and a great price!
Vorteile
Love the site selections! Works great for our multiple locations and the employees who help out at other sites!
Nachteile
Wish there was an option to show absences for no call no shows so that employees can keep a track of the absences throughout the year.
- Branche: Bildende Kunst
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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When I Work review
Vorteile
I love this software. I think it is such a clever idea that is super helpful for organizing with a team of people and for collaborating.
Nachteile
I feel like it could be a little more user friendly and a little more personalized but that's not a huge deterrent for me personally.
Antwort von When I Work
Hi Tiffany!
Thanks for the great review! I'm glad to hear you are loving the software! We always appreciate hearing that When I Work is helping teams collaborate well!
Best,
Terra
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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When i work scheduler
It was okay and i got my schedule but it still needs some tweaks
Vorteile
I liked that i could see who i was working with and schedule changes
Nachteile
It was hard to change days off. It wasnt very mobile friendly
Antwort von When I Work
Thank you for taking the time to review the app. We appreciate your feedback!
Our Care team is happy to help with any roadblocks. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ with any questions so we can assist!
Again, thanks for the review!
Kindly,
Kara
- Branche: Immobilien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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When I work; works!
TOTAL LOVE; WILL USE AGAIN
Vorteile
I was able to get my team to sign up for a "shift" as an appointment time with management. It worked wonderfully.
Nachteile
That every time I was making an adjustment everyone on the team would get a notice and they felt it over whelming because they didn't know which one was the corrected one. I think that there should be a spot where we can make changes over and over, then only be asked if it is finalized before the rest of the team gets a notification.
Antwort von When I Work
Hi Ashely,
I'm sorry to hear you're running into trouble with notifications during schedule changes.
If you have any questions, please don't hesitate to reach us at [email protected] so we can assist.
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My life is better
When I Work had made scheduling so much easier for both me and my staff. My staff loves seeing their schedule from the WIW app, loves being able to clock in and out from their phones, and with the safety pre-cautions WIW has to ensure people clocking in or out offsite are tagged, it makes everything a breeze. Integrations with QuickBooks Online and ZenPayroll are magical, and it's so easy for my staff to put in Drop Shift and Shift Swap requests, and for me to quickly see (and approve) them. Thank you for the payroll and budgeting features! They have been great!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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No more missed shifts!
Our staff love that they can view their schedules up to 4 weeks in advance. It's really alleviated the need to find substitute staff on short notice.
Vorteile
The mobile app available to employees.
Supervisors set up employee work schedules and appear directly on the app for the employee to confirm their shifts.
Nachteile
The changing of shift times is a cumbersome process and not always alerted when a staff cannot make his/her shift.
Antwort von When I Work
Thanks for taking a moment to share your feedback with us. I'm sorry to hear you encountered some issues with updating shifts.
If you'd like to look into those further, please reach out to us at [email protected] and we'll be happy to help out!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Easy employee time management
When I work is pretty simple and straight forward. It syncs with my payroll software perfectly. Cost is extremely reasonable. It can be used for time management and scheduling.
Vorteile
How easily it exports my payroll information into my payroll service
Nachteile
Nothing of mention
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Overall a very good experience.
I must say the best thing about wheniwork is the simple but nice looking layout. To have it accessible via the app is also one of the better features. Overall easy to make and take shifts.
We had some employees who had trouble taking shifts via the app. Although i'm not sure if t he problems lays with us or the app. They simply can't see the shifts even though they are published in the open shifts field.
Haven't used the customer service so i have nothing to say about that.
So yeah overall a great tool for our business!
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THE BEST BY FAR
Wow. what can i say. When I Work is an amazing, easy, efficient, and by far after 20 years in scheduling have I never found a program so easy. I just added the Attendance feature and When I Work help chat was responding to me in seconds, and every resolution they gave me worked!! Not only is it an amazing tool for managers, but your employees will LOVE being able to see their schedule any time and everything gets documented for you in the history! Thank you so much to our reps for being a huge help to me. TWO THUMBS UP!
- Branche: Medizinische Praxis
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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I have had a positive experience with this software.
I have no complaints with this software, very convenient and easy to use.
Vorteile
I like the convenience of being able to request time off and also to speak with other associates regarding shift changes and/or requesting shift coverage. It makes it very easy to communicate with my fellow employees as well as my employer.
Nachteile
The format can be a little confusing at first. You have to look through all the sections, such as chats, requests off, availability, etc, in order to orient yourself. However, this is not necessarily a complaint as much as just simply learning the app.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Good Scheduling App
My seasonal job uses this software to schedule it's employees.
Vorteile
I like how easy it is to select my availability and request time off. I also like the work chat option, allowing me to communicate with other coworkers.
Nachteile
I have had a few times where I have requested for notifications and changed my settings to make sure I got notifications of upcoming shifts, and have not received those notifications.
Antwort von When I Work
Hello!
Thanks for taking the time to share a review with us!
I'm happy to hear that using our features to help manage your time like Availability and Time Off Requests were so helpful!
If you're encountering issues receiving notifications, feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!
Again, thanks so much for the review!
Warmly,
Adrianne
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Good to improve communication
Vorteile
It is very cheap, which is a great starting point. It makes very easy to align on the schedule for future weeks
Nachteile
So far I cannot complain about anything – for what it costs the value is very good
Antwort von When I Work
Hello Giorgia -
Thank you so much for taking a moment to provide a great 5 star review! I'm happy to hear that you're finding our product and features helpful and easy to use!
Kindly,
Adrianne
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great Value
Vorteile
- Using the free version meets all of our needs
- Mobile app makes time entry for employees very easy
- Easy export to Gusto (for free!)
Nachteile
- Can be a little confusing to see which pay period is selected when closing out
Antwort von When I Work
Hi George,Thanks for your nice feedback! We appreciate hearing from you and are glad to know When I Work is helping to make your teams' and your work lives a little easier.

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- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 2–10 Mitarbeiter
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- Branche: Fundraising
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great free options!
Vorteile
I have been using When I Work for the last 7 months and have found it to be a great and easy to use platform. It makes scheduling everyone so much easier and saves me time to do other things.
Nachteile
I think some of the integrations rely on having tech people on your team, which is harder in a small business, but other than that, I love the platform.
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Quick, Easy and Very Informative!
We have been using WIW for almost two years and the results have been great. We love the ease of creating, moving, and adjusting schedules. Add in the ease of scheduling and requesting time off. One great thing our team loves in the ability to post an open shift and the team being able to grab that shift. Lastly the notifications and the mobile app make it easy to view your schedule at any time while also holding the team accountable. No excuses! LOL
Great service!
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Easiest scheduling app:)
Easy to enter shifts and change around. Love the fact that when I'm on the road I can see who's working. Calculates everything for you. Changing shifts and letting your employees know is easy. Two cons I have are that in the app phone you can't see total hours in a week for employees, and when it's a paid vacation or holiday it doesn't add it up in the total hours. Other than that this software is very easy to use and when you have questions, agents are readily available;)
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Couldn't run my business without this great app!
Easy to set up, easy for staff to use, and great value for money. I looked at several options which required bespoke software to be written specifically for us. When I found this 'off-the-shelf' option, which is easily customised for our particular use, I was delighted. The customer service and support are both excellent and it's a pleasure to deal with nice responsive people. Not that you would need much support as the system works and is easy to set up.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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I
Vorteile
I love having all of the options and customization
Nachteile
I think the tier could be closer together in pricing.
Antwort von When I Work
Hi Tiffany,
Thanks for your feedback! We do strive to provide the very best value through continued product enhancements and outstanding service. Please don't hesitate to reach out to our Customer Care team if we can help answer any other questions.
Cheers,
Amanda
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Builds Your Team
Great communication tool.
Vorteile
This bought together our Team with regards to covering schedules, not having missed shifts, and communication from Owner to Employees.
Nachteile
Customized reports would be nice (if there isn't).
Antwort von When I Work
Hi Adam, Thank you for the awesome review. We are happy to hear When I Work has made checking/receiving the schedule a breeze for your team!
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Quelle der Bewertung
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Easy and nice to use.
Pros: I can get a position covered on the fly with the tap of a button. Easy team communication about shifts.Easy scheduling
Cons: (more like improvements needed)
Vertical schedule printing (THIS IS A MUST HAVE ASAP) print what it shows on the preview before it says print PDF
Track paid time off for each employee
Birthdays added to top of schedule that week :)
Employees with androids sometimes have problems getting the app to work properly.
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
When I Work - A robust scheduler
When I Work takes a lot of up front data entry to get your company initially setup, but after you should be scheduling smoothly.
Vorteile
Beautiful interface.
You can schedule employees based on skills and availability!
This is very helpful for employees who have multiple qualifications or skills.
Employees are notified via the When I Work app, or SMS.
Nachteile
A lot of setup required.
Importing and exporting could be overhauled to offer more customized options.
It is almost impossible to edit employees on a batch or global level.