Salon Booking System
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- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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The plugin would have great potential if it would function reliably.
The plugin used to be good with a few small errors. Today, it is almost unusable, as the developer has not provided a solution for several weeks.
Vorteile
At first, I was very satisfied with the plugin and could rely on it for the most part. It helped me with my work and was positively received by my clients.
Nachteile
Since January 2025, the plugin has been very unreliable. Constantly, new errors are popping up. My clients and I are very frustrated. I have heard from the developer that the issue is known and they are working on it. However, after 4 weeks, there is still no improvement. Clients are not able to see my availability and as a result, they are leaving my website. This is damaging to my business and I have to consider using a different booking app. I am very disappointed.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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App is important
the layout can be more simple and easy to use
Vorteile
the free generation has a lot of features
Nachteile
each staff has an app to check and use it
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
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Salon Booking support needs to listen to the customers
Overal it works but we need to tweak the usage and keep an eye on updates to be sure everything is still working. So the software isn't working like expected. Same count's for the way e-mail forms are setup. It's very basically and not able to customise the look of the mails to company designs.
Vorteile
When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.
Nachteile
I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app.
Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.
Antwort von Salon Booking System
Hi,
thank you very much for the time you spent for submit your experience with our software.
Your considerations are very valuable to us as we can use them for our software improvements.
Just to share with the readers of your review we want to add some more information.
Salon Booking System is a WordPress plugin and not a stand-alone software so the chance to see some conflicts with other plugins is ( unfortunately ) in the nature of WordPress environment.
WordPress has countless plugins and guarantee a total compatibility with all of them it's impossible for every kind of plugin authors. Many times you need to choose your priority.
We strive to limit the number of this kind of cases but we cannot succeed 100%.
In your case we provided all the support possible, answering to all your requests up some days ago and in many cases you confirmed that some of the issues you reported were fixed or simply doesn't exist.
Anyway I repeat, we need this kind of feedback, positive or negati
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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Speed up please
Vorteile
I love that my clients are booking online, so I don't need to be on the phone -and the love the possibility to book at night
Nachteile
It is working rather slow at the backend and I have given up booking on my iPad via the app
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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A lot of issues
I dident like the software. A lot of issues, its better to use a Saas and pay more but with any problem.
Vorteile
Its very cheap, and its very easy to implement in wordpress.
Nachteile
Its very inestable, and I lose all the data in 3 times.
In Betracht gezogene Alternativen
Booksy BizWarum Salon Booking System gewählt wurde
They dont have any problem or issue in their software.Zuvor genutzte Software
Booksy BizGründe für den Wechsel zu Salon Booking System
I dont- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
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This is a great booking system but a little hard to set up
Easy to use booking for clients.
Vorteile
This software has a beautiful interface and when set up correctly really is great for scheduling and booking.
Nachteile
It is a little difficult to set up this software. Some of the directions aren't very clear, especially when it comes to hours of the work day.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
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Good Booking system for barbers
its helping our customers in their
busniness and complaints are very low which is very good
Vorteile
Easy to implement and easy to understand ui
Nachteile
mobile ui/ux need to improve
sms notification need to add for
asian countries.
Antwort von Salon Booking System
Thanks for the review.
