Salon Booking System

Vorteile

Das Plugin kann einem für das Online-Buchen von Terminen sehr hilfreich sein. Wenn man die Logik und die Anordnung der Funktionen verstanden hat, lässt sich das Plugin einfach managen.

Nachteile

Man muss viel einige Zeit aufbringen um das System zu verstehen. Funktionen sind verschachtelt und teilweise schlecht zu finden. Das Plugin benötigt zu viel Leistungs-Ressourcen, so dass es bei der Benutzung sehr langsam und ungenau arbeitet.

Vorteile

Einfach zu benutzen. Man kann es einfach einrichten.

Nachteile

es wäre besser, wenn ein Funktion wie die Arbeit Zeit in einen Tag flexibeler als jetzt (nur 2).

Vorteile

I like the versatility and ease of use and setting

Nachteile

it can be improved in the back office interface especially when using the multi-shop add-on

Vorteile

It was easy to set up and easy to use. My team took to it quickly and it made scheduling conficts disappear in a hurry.

Nachteile

There was nothing that I liked least. If I had to say one thing it was the time slots and figuring out time available was a bit confusing at first.

Vorteile

At first, I was very satisfied with the plugin and could rely on it for the most part. It helped me with my work and was positively received by my clients.

Nachteile

Since January 2025, the plugin has been very unreliable. Constantly, new errors are popping up. My clients and I are very frustrated. I have heard from the developer that the issue is known and they are working on it. However, after 4 weeks, there is still no improvement. Clients are not able to see my availability and as a result, they are leaving my website. This is damaging to my business and I have to consider using a different booking app. I am very disappointed.

Vorteile

Intelligent yet simple system of combining appointments

Nachteile

Very static in communication options and design

Vorteile

It's stable and it works, it helped us organising our bookings in a very intuitive way and very well presented to our customers.

Nachteile

At the moment nothing however if I find something I will let you know.

Vorteile

The variety of customisable options, the price, the customer service, and ease of use. Oh! and the detailed statistics that give me a very clear view of my business with a simple click.

Nachteile

The experience of installing it is not as straight forward as the guidance provided. However this was a minor problem and it was resolved promptly.

Vorteile

Easy to use an cover a lot of nice functions.

Nachteile

I miss some small features. I would like to have that my customers could online book until 5 minutes before start.

Vorteile

That’s it was promising . At first, it seemed to work and offer more functionality by asking me to upgrade

Nachteile

It cost me thousands, and my customers were able to sign in my actual website by using their salon booking credentials. A horrifying mess. The customer service is not professional, even to the point of rudeness.

Vorteile

The support is amazing and the plugin makes are life so much easier

Nachteile

Nothing, Everything is Fantastic. I don't have any issues

Vorteile

implementation on our own servers, avoiding unnecessary hosting costs.

Nachteile

A few settings are missing for situations that seem normal to us, but the development team seems ready to help or even develop if the need is real.

Vorteile

Ease of use, great UI. Nice email notifications.

Nachteile

Not able to define minimum number of hours for each booking.

Vorteile

The software is easy to use and does what it says on the tin.

Nachteile

It can sometimes be a little difficult to understand but this is the case with anything when you use it for the first time. Once you use it it is very useful and easy to understand.

Vorteile

the free generation has a lot of features

Nachteile

each staff has an app to check and use it

Vorteile

The fact that we can automate the booking of appointments as well as the choice of services and schedules without being disturbed by our customers.

Nachteile

I did not find an option to put a 3 hour appointment that could include a 30 minute gap (for a color application for example). This option would allow another customer to make an appointment during the drying process.

Vorteile

The features I like most about this product is the ease of use for what my needs are. I created the site myself and am very happy with Salon Booking system.

Nachteile

I have no complaints. The plugin works perfectly for what I need and was very simple to implement on my website.

Vorteile

Integration was very easy to setup.
Synchronisation with google Agenda and the mobile app are an asset.
Good pricing flexibility.

Nachteile

When an upgrade of the app is done, you need to be sure the connexions are not broken, and that all components (mobile and backoffice) are upgraded.
Also, the agents (massages etc) accesses need to be enhanced, very tough to convince agents to use the backoffice.

Vorteile

that is was easy to use. and demo made it look fast

Nachteile

iv updated it and still really slow can you help ?

Vorteile

Well priced and adaptable. I am able to use it to run an Escape Room business and it tracks rooms and assistants perfectly, with a very easy to understand back-end.

Nachteile

I would have said the lack of a voucher system was a big downer (and paying for the addon element was not something I had any desire to do), but now that this is included, I struggle to think of any cons.

I have been having trouble updating Salon from within Wordpress, having instead to do it manually, which is a hassle. That's about it.

Vorteile

According To Me It Has All Features Which Should Be Their In The Appointment Booking Plugin.

Nachteile

This Plugin Doesn’t Have Zoom Integration As Now A Days There Is Covid Situation So I Would Suggest They Should Have Zoom Integration.

Vorteile

That it was easy to find when looking for a salon booking software solution.

Nachteile

The support is only through email, their website chat functionality doesn’t work.

Vorteile

The integration with WordPress has been seamless and also the installation was easy to carry out. Customer support has also been superb.

Nachteile

There is a couple of features I would like to see added, it would good if you could make it easier to mark days that assistants don't work rather than having to creat rules.

Vorteile

easy to booking and free to try and mobile app

Nachteile

you can't chose appointment time lees than 15 min

Vorteile

Easy to use, SMS functionality, Discount functionality included. Frontend easy to use. Great support.

Nachteile

Frontend Font a litle to big or not easy to control. SMS registration works not so good sometime. Not posible to set discount in backend for clients. Not posible to make mailings for selected clients.

Vorteile

What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin.

Nachteile

I wish it had more customizable options so i can use it not only for Salon but also for other services

Vorteile

Great UI, easy setup system. From installation till the design of the user interface, there were adequate tools developed to meet ALL my needs.

Vorteile

La possibilité de prise de RDV en ligne devient un nécessaire pour attirer les clients. Cela permet également de ne pas être obligé de répondre au téléphone pendant les soins ce qui apporte un confort et une qualité de prestation. 80% des clients réservent maintenant directement en ligne. Salon Booking System nous à permis de nous adapter facilement a ce nouveau mode de vie des clients.

Nachteile

Les salariés ne travaillent pas toujours exactement au même horaire chaque semaine. cela pourrait être amélioré.La fonctionnalité de notation pourrait être envoyé uniquement pour les nouveaux clients et non a chaque fois que le client à pris RDV

Vorteile

Het salonboekingsysteem is makkelijk in gebruik en overzichtelijk

Nachteile

Deze vraag is op mij niet van toepassing ik ben zeer tevreden

Vorteile

Easy to setup and admin. Logic display for the customer.

Nachteile

Could have been more front-end layout template options.

Vorteile

When I researched scheduling plugins salon booking was the only solution I found that would allow us to drill down from what a customer wanted and match someone to book a meeting.

Nachteile

While all the options are amazing sometimes it's difficult to configure the solution you are looking for as some of the logic seems backwards. Maybe this has been fixed or bettered in the past years but that's the experience I had when we started using salon booking.

Vorteile

Facilidad y accesibilidad tanto para el cliente como para el usuario administrador

Nachteile

Traducción al español no disponible, es un engorro

Vorteile

La facilidad de programación y completa que es la versión gratuita

Nachteile

Para el poco uso que le doy la versión completa me resulta cara

Vorteile

Recomend to every business in internet use it

Nachteile

The pricw if i hace to say something because i LOVE it

Vorteile

This is a WP extension that is very easy to set up, and has many very good settings. Highly recommended!

Nachteile

The only thing I could think of that would be better is time slots where you can put more than one customer at the same time and that this is taken into account during the setup for how many customers you can take at the same time

Vorteile

I love that my clients are booking online, so I don't need to be on the phone -and the love the possibility to book at night

Nachteile

It is working rather slow at the backend and I have given up booking on my iPad via the app

Vorteile

When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.

Nachteile

I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app.
Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.

Vorteile

This system allows my students to manage bookings online. They can manage and track how many bookings they’ve had before and can reschedule whenever they may need to. The automated system allows them to receive emails with booking reminders and their bookings sync with my google calendar which helps keep me organised.

I leave a rest period per booking of 30 minutes to enable me to drive from house to house. This system enables you to this plus so much more!

The customer service team is second to none! Whenever I’ve had a problem in the past they have been super quick in assisting me and on occasion have sent a beta version with the fix in order to test it.

Nachteile

I would like there to be at least 1 payment option on the free version. PayPal has a very simple gateway and is standard everywhere now on all plugins that are free. I know the program is already feature rich but this would help it top the market! Then a paid version could allow more specialised payment options like strip.

Vorteile

Low cost of entry. To get the booking system up and running and seeing how it will work was simple and we were able to take the leap without worrying about the cost. Has many of the features of expensive system, so you dont feel that you are missing anything. Adding PayPal to take payments from the booking system was easy, although that is a chargable feature. Actually using the solution day-to-day is simple enought.

Nachteile

The solution is clearly geared towards hairdressing, spa treatment business and the like. As we were looking to set up a tutoring buisiness, it felt that there were some compromises to be made. In reailty, we have manage to achieve most of what we were looking for - a lot of the differences were down to terminology. Maybe some templates for different types of business might help.

Installation is easy but setting up the rules can be a steep learning curve. Not everything is in the menu that you expect it to be, so as an admin it can be tricky to start. Takes a couple of passes to get a grip on how things work.

Vorteile

Any software that makes it easy for my team to transition as far as user options is a great software for me. They are very very reasonably priced and have so many plugin options to choose from.

Nachteile

Anytime we feel that there may be a need for something to improve they make so many improvements monthly that I think everything gets covered. The booking reports may be a little difficult to read at first but after using it, it is easier to understand once practiced enough.

Vorteile

Easy to install and configure on WordPress.
Good support.
Free unless you want to accept payments or support the developer.
Good integrations - messaging and payments.
Frequently updated.
Good customer experience.

Nachteile

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

Vorteile

I like that is so easy to start using it, (plugin for WooCommerce) and to configure, you can change the style of the calendar and the services provided to the client. It works really fast and has some amazing integrations (emails notifications and SMS)

Nachteile

To change or customize the email template that the tool sends to customers I needed to code some text and go into the PHP file. not easy if you don't know that part. should be easier.

Also connecting it to Google Calendar requires some extra steps but in the end, works perfectly.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Salon Booking System

Vorteile

This is all I needed to know: when I had my massage business (pre-Covid), clients would say that they choose me because it was son easy to book. Or they would just spontaneously complement me on the booking system.
It's a very flexible system. For example, I set it up so that I could make more slots available to regular clients (by using categories for my services), and I always had 15mins between clients and I could change this any time I needed to.
When it came to applying for corona, I could just download as CSV file to show all the bookings I had had to cancel - this made it so easy.

Nachteile

Nothing comes to mind - I can't think of anything at this time.

Vorteile

la compatibilità con il sito è il motivo per cui ho scelto questo prodotto

Nachteile

l'usufruibilità è pessima in considerazione del fatto che vengo e venivo da un utilizzo assiduo di calendar di google

Vorteile

I've been using the free version for about two years.
Since we started using it, we have become a hair salon that attracts 100% of its customers from online. Another advantage is that the management screen is available in Japanese.
It is very easy to use and has a more unique look than any other online system. I would like to use the professional version in the future to build a reservation system that is easier for customers to use.

Vorteile

It is fairly easy to use as administrator and we have young and old using it with not too many issues. User friendly therefore. And Quick.

Nachteile

I would like to see less text in the confirmation upon booking. And it syncs with Google supposedly both ways but that doesn't somehow work for us. Also Google shows up a lot of text when hoovering over it so it is confusing to see where the availability is if there are 3 or more bookings in a day.

Vorteile

How easy is for end user to create appointments

Nachteile

The new UI in last update on daily calendar view.
Does not support mobile application for end users

Vorteile

solid, clean and fast interface and multishop feature.

Nachteile

discount system, still waiting for my requests integrated

Vorteile

It is a piece of software with a lot of features and options

Nachteile

It just doesn't work well. It's buggy. The system charged me twice but I bought just one licence. The customer support is super fast but the level of support is below average. Bad use of English language.

Vorteile

It hardly worked a week without problems arising

Nachteile

I bought the plugin to save time booking clients but rather wasted more time chasing up support every week as a new issue arose