OpenKM

Hello dear customer,

We, at OpenKM, appreciate your highly positive feedback. Our team has primarily been working on Version 7 recently, now that it is live we will be looking to continue improving in other areas, and have noted that the previewer for the mobile app is a highly sought function for its users.

We at OpenKM, appreciate your highly positive feedback. We are very excited by the opportunities and advancements possible with Version 7, and hope to be able to show the improvements to the UI soon.

We at OpenKM appreciate your feedback. Our team is currently performing a significant user interface overhaul as part of the version 7 update, and we have sent your UI requests to our technical staff so they may be reviewed for inclusion in the new interface. We will be providing many improvements soon, and hope to see your desired changes among them.

Hello dear customer,

We, at OpenKM, appreciate your overall positive feedback. We had a technical concern preventing us from updating our UI, which has been addressed with Version 7. Interface improvements are now on our development schedule.

We are also currently revising our documentation for the new version, and it will see improvements shortly as well. The OCR and User Authentication both require some experience to use to their full potential, such as setting user permissions through the database, which will be much faster for some changes.

There are also alternate options, the OCR engine used is pluggable if an alternative would be preferred, and OpenKM Professional can be set up to use Active Directory or LDAP for authentication. If you would like any additional information, please contact us.

We at OpenKM, appreciate your overall positive feedback. We believe that OpenKM gives you a whole array of useful features that can improve its usability and help your company process workflows.

We agree that basic training is necessary to learn how to use OKM and get the most benefits of our application.

We believe it might be beneficial for your team to attend one of our free webinars that take place once a month. The next one in English is on 12/17/19 at 1:00 pm EST. If you want to register, please do so by using the following link

https://register.gotowebinar.com/rt/5090586405572191756

During the webinar, your team can post questions that, if the time allows, will be answered right away, or we will be addressed afterward via direct email.

We at OpenKM appreciate your highly positive feedback. We are currently performing a significant overhaul for Version 7, and we have submitted your improvement requests to our technical team for review. We hope to show you the many advancements in OpenKM soon.

We at OpenKM, appreciate your highly positive feedback. The new Version 7 update is allowing us to perform a complete UI overhaul for OpenKM. Please be on the lookout for news; we are working on releasing the improvements as soon as possible.

We at OpenKM appreciate your highly positive feedback. Our in-progress Version 7 update includes many speed improvements and an entirely overhauled interface. We are currently working on releasing these updates as soon as possible and look forward to hearing our customer's thoughts on the new OpenKM.

Hello dear customer,

We at OpenKM, appreciate your overall positive feedback. We believe that OpenKM gives you a whole array of useful features that can improve its usability and help your company process workflows.
If you wish to learn more about these features, we invite you and your team to register for one of our free webinars that take place once a month. The next one in Spanish is on 12/03/19 at 1:00 pm EST. If you want to register, please do it by visiting https://register.gotowebinar.com/rt/8554189870089448715
If you would prefer to attend the English presentation, the next meeting will be on 11/19/2019 at 1:00 pm EST, and please use the following link https://register.gotowebinar.com/rt/5090586405572191756
We hope to see you there and answer any other questions or concerns you might have.

Thank you very much for your interest in OpenkM.
The document Management System is translated to more than 39 languages. The language pack is available in the OpenKM Knowledge Center: https://docs.openkm.com/kcenter/
for both Community and Professional version.

Hello dear customer,

We, at OpenKM, appreciate your overall positive feedback. We agree that many users will not have the time to learn Java to fully customize OpenKM and its modules to their needs on their own. This is a necessary side effect of offering a powerful and flexible tool capable of being adapted to any need.

We have an E-learning program (details on our website at https://www.openkm.us/en/training.html) and our technical team is also available for customization work; we can handle these tasks for our users when necessary.

Hello dear customer,

We, at OpenKM, appreciate your overall positive feedback. We understand your comment regarding the support and after-sale service response time. We are working hard on reviewing and improving our response time frame, and we hope to meet your expectations in the future.

Hello dear customer,

We, at OpenKM, appreciate your overall positive feedback. We would like to understand better your comment regarding the listed con, and we will contact you ASAP.

Hello Manuel,

Thank you for speaking with us and clarifying your review. For your specific comment on the date and time formats in the system, we recommend that you open a support ticket, our technical department will be happy to assist you. If there are any other comments you have, please let us know.

We at OpenKM, appreciate your highly positive feedback. We are happy to announce that, with the new Version 7, we are performing a complete UI overhaul for our application. Please look forward to many improvements to the interface shortly.

Hello dear customer,

We at OpenKM, appreciate your overall positive feedback. We regret to hear of the difficulty you are having taking maximum advantage of this tool.
If you wish to learn more about the useful OpenKM features, we invite you and your team to register for one of our free webinars that take place once a month. The next one in Spanish is on 12/03/19 at 1:00 pm EST. If you want to register, please do it by visiting https://register.gotowebinar.com/rt/8554189870089448715.
If you would prefer to attend the English presentation, the next meeting will be on 11/19/2019 at 1:00 pm EST; please use the following link https://register.gotowebinar.com/rt/5090586405572191756.
We hope to see you there and answer any other questions or concerns you might have.

Hello dear customer,
We, at OpenKM, appreciate your overall positive feedback. We understand your comment regarding the page layout, and we want to let you know that currently, we are working on a complete revamp of the user interface.
This new interface will be a seven or eight-year update in technology, making OpenKM more useful, more intuitive, and modern looking.
We certainly hope you will allow us to show you the new OpenKM in the future.