BrandMail

Vorteile

I've been trying to figure out the best way to verbalize the way I smile whenever a new employee thanks me for their beautiful signature and I know that they won't be able to break it no matter how hard they try or cheer when my [SENSITIVE CONTENT] says that it's a real game changer to be able to have all our most updated attachments right there in her email instead of forcing her to search for things in SharePoint or giggle when I upload a new email template to make tech support's job easier, so basically what I'm saying to you in this massive run-on sentence is that you will experience real joy from using BrandMail. I promise.

Nachteile

If you're one of those people who doesn't read an instruction manual, like me, it will take a while to learn and retain everything you need to know. But the leadership team is always there to answer questions (even when the time difference means they're answering questions at 10pm their time!) and the Knowledge Base is expansive.

Vorteile

Ease of use and scalability along with a whole host of additional featured that we hadn't even considered, its a brilliant tool.

Nachteile

There are none that we have found at all

Vorteile

Proven and tested and works well with microsoft

Nachteile

the orientation and sometimes outlook will not operate as Brandmail has not updated

Vorteile

BrandMail is truly a game changer for businesses. We shopped pretty much every email signature company and ended up here. They offer an amazing product that truly serves a benefit to your business. The idea is to work smarter and not harder. BrandMail is exactly that. It allows you to spend real time on your work rather than the technicalities that keep you away from completing the task.

Nachteile

Nothing! There is nothing that I don't like.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

Customization: BrandMail provides users with a wide range of customizable templates and branding options to ensure that emails are on-brand and visually appealing.Deliverability: With advanced spam and fraud filters, BrandMail ensures that emails are delivered to the intended recipients, making sure that important messages don't end up in spam folders.Analytics: BrandMail provides detailed analytics, allowing users to track the success of their email campaigns, including open rates, click-through rates, and more.Regarding ease of use, BrandMail is known to have a user-friendly interface, making it easy to navigate and create email campaigns without needing any technical skills or expertise. Additionally, integration with existing processes is also considered easy, as BrandMail provides seamless integration with popular CRMs, marketing automation tools, and other third-party applications.

Nachteile

Not being able to produce email campaigns through the software is slightly frustrating, there is limited capability in this area… we would love to house quote robust templates for areas such as internal communications and staff awareness campaigns. At this time, email templates are not built in HTML which means creativity is limited.

Vorteile

We love our Brandmail signatures. Our clients and suppliers have complimented us numerous times; they give our business and branding such a professional look.

Nachteile

We cannot complain about anything, happy with Brandmail.

Vorteile

We had email branding challenges for a long time, having tried multiple products over the years we were finally introduced to the BrandMail team. My organizations email branding issues are a thing of the past. The product is easy to deploy and use and does everything it promises to do. Having multiple mailboxes for different companies has always been a branding issue, BrandMail has solved this for me as well. The ability to have a central location for all our templates and client facing documentation has made our organization more efficient and helps to ensure we met our compliancy obligations by always having access to the latest documents. The ability for an organization to always ensure they are using their latest documentation is going to become more important with the imminent implementation of the POPI Act. The BrandMail team are a pleasure to deal with on all levels. From design, to support and administration they have always been prompt and efficient. The team listens to feedback and suggestions. I have seen one of our feature requests implemented in the product in short time.

Nachteile

There is nothing within the product that I dislike.

Vorteile

The ability to have the signature attached to mobile devices

Nachteile

Mac users unable to see the signature on their screen before sending

Vorteile

I recently took over a new position, and BrandQuantum were the only business who had reached out to *me*. They truly stood out for many reasons, but [sensitive content hidden], took time out to have a chat with me and personally demonstrated an immaculate level of commitment and support.

Regardless of the size of our company, [sensitive content hidden] made time for me. She accommodated me, gave me a detailed demo, and patiently addressed ALL the questions that I had and more. Her kindness, willingness, and attentiveness is commendable.

BQ has amazing new features, and during our demo - [sensitive content hidden] showed me how easy they were to use and implement for all departments in our company! Very versatile.

I cannot thank [sensitive content hidden] enough. The service and personalized attention that I had received from BQ is something I am confident no other company will provide. [sensitive content hidden] dedication merits an 20 out of 10. She went above and beyond to make me feel comfortable. She is incredibly knowleadgeable and is inherently a peoples person.

A heartfelt shoutout to the entire BQ team for the remarkable standard of customer care and support.

Nachteile

There are so many amazing features, one should definitely have a demo done. This is not a con, rather a pro.

Vorteile

Great service, speedy feedback and solutions

Nachteile

Don't fully understand how to use all of the features (perhaps too many features)

Vorteile

Centralised control of ALL our signatures in the same back-end as BrandOffice has made the management of content and assets that much easier where they are shared.
No user can make their signature pink and Comic Sans anymore and we can control our campaigns at a granular level.

The two BEST parts for us are the analytics on usage and deep dive data on the emails sent, and the BrandMe page. We have seen very many click throughs to BrandMe which means people are storing our contact information and having a great experience doing so.

Nachteile

Honestly, similar to BrandOffice, no cons at this point.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

The signature features are incredibly up to point, think the key feature is that our emails signatures are ALWAYS showing up correctly, if we need to edit our signature we can do so with ease

Nachteile

There is nothing we don't like about this software, It just works the way it should and intended to be

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

The installation was quick and easy. The support and assistance from BrandQuantum is next level. The design they did for me is beautiful.

Nachteile

It takes a little bit of time to learn the admin interface.

Vorteile

It was a game changer for us finding BrandMail, we are small family business who are expanding and growing. Elements of the business required updating such as marketing campaigns, signature and logo. Brandmail was our solution. This package allows you to get great advice and brilliant designers to help you create what you would like for your company. [sensitive content hidden] were fantastic to deal with, great customer service and outstanding advice. Everything was done in good time and the actual product/service was easy to implement. Since joining we have had a few questions which have also been answered swiftly. I would throughly recommend Brandmail. We will be looking to work with Brandmail again upgrading other systems.

Nachteile

We have no complaints about Brandmail everything has been brilliant.

Vorteile

Great Product, easy migration from our previous signature program. Excellent support and responses from the team at Brandmail. Would recommend without hesitation.

Nachteile

Absolutely nothing at all. Very happy with product and support

Vorteile

Very good support from [sensitive content hidden] and her team, both pre and post sales support is awesome. [sensitive content hidden] can jump in there and help with feature additions. Even from South Africa, there is very support, they are very good about supporting business users in other timezones, even when there is a 12+ hour difference. The brandmail outlook plugin works great. It works great on everything from self hosted/on-premise exchange to Office365. It's very easy to roll out. There are no changes required of your Exchange Server, you only need to install an add-in into Outlook.

Nachteile

MFA is terrible. Very annoying. Everyone hates it. Setting up Admin users. Everyone hates that too.

Vorteile

The solution is exceptional, but I would say hands down, its the people employed at the firm. Upper management to designer - every single person wants to see your firm succeed. They are proactive, responsive and a pleasure to deal with. I look forward to learning more about the admin portal and how this can further support our business. I felt they had a vested interest in my success and in wanting us to cross the finish line.

Nachteile

I don't have anything negative or constructive to add.

Vorteile

BrandMail is easy to set up and updates automatically so that I don't have to worry to do everything manually. The email signatures across the school are now tamper-proof and consistent with our brand. I enjoy being able to update and edit as and when necessary and the customised email banners are excellent! The banners allow email signatures to be phase-specific and I can run different campaigns across the phases. The banners are also able to alternate automatically so each signature can have more than 1 banner.

Nachteile

It took a bit of time to get everything set up initially as I needed my IT department for this. The support from BrandQuantum was excellent though, and they worked with my IT team to get things running smoothly.
You currently can't see your email signature when sending an email from your mobile phone. The mail sends with the signature but is not visible to the sender. This is a bit frustrating as users often sign off their emails not realising that the email signature is attached.

Vorteile

Brandmail by the team at BrandQuantum has been a great addition to our software toolkit. The deployment of consistent high quality email signatures, focused banners and brandme pages were incredibly important for a new organization starting up and building brand consistency. From a technical perspective, the seamless integration with Microsoft Outlook, mobile support, SSO support and centralized deployment and management were key factors in selecting and rolling out the Brandmail product.

Nachteile

Nothing to report .

Vorteile

All Features demonstrated by the Awesome BrandQuantum team were all value adds that we shall use as i-Chain.

Nachteile

None to report on at the present moment as we are still riding the awesome journey.

Vorteile

Easy to deploy. Easy to use. AMAZING support team.

Nachteile

No complaints as of yet.

Vorteile

Both brandmail and brandoffice are highly effective and make sharing brand aligned templates with the entire organisation very easy. The brandmail banners also serve as a great advertising tool and drive measurable engagement. Integration with our organisation wasn't easy due to our stringent security requirements however the BQ team worked closely with our IT teams and managed to make it work.

Nachteile

The daily login and authentication process can be tricky at times once one changes their password.

Vorteile

Easy setup, aligns with Company style and look and great customer support provided when any changes were needed/issues raised

Nachteile

Nothing to report in this regard at this stage

Vorteile

BrandMail is super easy to use with lots of useful help guides should you need them. It works seamlessly with outlook 365. But what I love best about the software is the support team. They respond quickly and nothing is ever too much trouble - fab!

Nachteile

Genuinely I cannot think of any cons with the software. It is helping our business to deliver a clear message through consistent and confident branding and which doesn't cost the earth. We love it!

Vorteile

The ease of use/install.
Standard controlled signatures

Nachteile

Nothing found as yet, keep up the good work

Vorteile

The BrandMail team is made up of absolute angels (especially [sensitive content hidden] )! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer!

Nachteile

Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

Working with the BrandMail Team is seamless. As soon as a request is sent to the team via email, the ticket is logged and the request actioned and implemented within the timeframe requested, if not before. They are helpful with giving advice and recommendations to improve marketing via their platforms. The way in which our marketing is integrated within our 6 campuses enables us to get our marketing message out there more effectively and reach a wider audience.

Nachteile

Honestly, I have not had a reason to dislike anything about BrandMail, or their Team.

Vorteile

The amount of time that it takes to change an email signature along with being able to sync it through to multiple devices. Brandmail has also assisted us in achieving consistency throughout all mail leaving our organization.
Customer service has been amazing since being onboarded early 2022

Nachteile

I cannot confirm on any specific dislikes from my part and have not received any complaints from my team since being onboarded.

Vorteile

What I like most is the people, specifically the [sensitive content hidden]. She's an amazing entrepreneur AND person. This product is the best all-in-one solution specific for email mail communication and branding. You can tell it was well thought out and that they put themselves in the shoes of the people that would be using the product. The features are many and can replace having many other products. I'm thrilled to have found this company because as a startup that needed to get out of the gate quickly with a stellar looking brand, they made it happen quickly. I recommend them to anyone, and I will!

Nachteile

There is a little learning curve but nothing that prohibits being able to quickly use it.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

The branding is excellent. It allows for customization of your content. The marketing information generated is worthwhile. It is easy to use and easy to maintain.

Nachteile

I find the cost of it prohibitive when compared to other products in the market.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

Professional Signature product that has many abilities we haven't yet started to learn but I look forward to doing so.

Nachteile

No Cons for BrandMail, just for the slow Microsoft integration at times.

Vorteile

Our company is very happy with the professional branding of our emails. It's definitely an upgrade in professionalism and marketing, and the shared templates have proved useful for multiple departments. We have a complex setup, with multiple offices internationally and BrandMail is able to accommodate easily. [sensitive content hidden] has been especially devoted and helpful in getting us up and running and happily making all the tweaks requested by upper management. [sensitive content hidden] has been an excellent technical resource, walking me through installation challenges and other hiccups.

Nachteile

I would love to see BrandMail offer the ability to copy templates between toolbars/companies. This would make my job as an admin a little bit easier. We did have some technical IT challenges with BrandMail installation, but these were likely due to specific parameters of our server and remote setup.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

The look of the product looks very professional.

Nachteile

Sometimes, it is difficult to install in your Outlook as an add-on.

Vorteile

Ease of Use, simplicity in implementation

Nachteile

Not much to be honest, I can't fault it at all

Vorteile

The BrandMail team is incredibly responsive and works diligently to address any and all concerns. They listened to my needs and made recommendations based on my unique circumstances. Their insights and knowledge was priceless, helping to guide me through the process and make decisions I didn't feel qualified to make on my own. We had some issues due to my email client and they went out of their way to find a solution.

Nachteile

There is literally nothing to dislike! In my opinion there are no downsides to working with BrandMail.

Vorteile

It is very easy to navigate and does not require much training but is readily available if needed.

Nachteile

No cons really, the platform works great, no issues yet.

Vorteile

Ease of use. The ability to customize signatures by Department. The stats you are able to generate. Being able to schedule banners.

Nachteile

The software cost for an educational institution

In Betracht gezogene Alternativen

Warum BrandMail gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu BrandMail

Vorteile

The best thing about BrandMail is their people. They've been extremely helpful and patient as we figured out how to roll our branded signatures out to staff in multiple buildings with dozens of titles that needed to be changed. [sensitive content hidden], in particular, has been about as friendly and supportive of a representative as I've come across in the 13 years I've been doing my job.

Nachteile

I do not have anything to include here. There is nothing I've come across that I don't like.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BrandMail

Vorteile

The team is professional, efficient, friendly and always willing to assist.

Nachteile

I haven't experienced anything negative.

Vorteile

The staff was warm and welcoming.
I was impressed by the service.

Nachteile

Not have any particular negative experience

Vorteile

The product is very easy to use and setting up was very easy as well.

Nachteile

We had a few hiccups in the initial setting up phase, however it was resolved with ease

Vorteile

One tab with access to all recources at hand.
Easy product to install and work with all our PC`s.

Nachteile

That I need to sync to get the data would be nice if sytem can sync in the background.

Vorteile

SUPPORT AND FUNCTIONALITY IS WORLD CLASS

Nachteile

BACKEND UI WAS IS TRICKY TO NAVIGATE. WIL TO SOME TIME TO LEARN ALL THE FUNCTIONALITY

Vorteile

The platform is easy to use, user-friendly, and supported by a friendly customer support team.

Nachteile

I don't really dislike anything about the BrandMail platform.

Vorteile

I'm here to tell you about my experience with BrandMail by BrandQuantum, an experience that's been nothing short of amazing. Simply the best of any SaaS team I have encountered to date. This isn't just a product, it's a game-changer, and it's got more bells and whistles than you can imagine.It’s not all gumdrops and lollipops - the configuration process is a bit like assembling a puzzle. There's a lot of pieces and it can feel a bit overwhelming at first. But I think that is a good sign of just how much this solution can be tailored to fit your needs. It's like a suit that's been made just for you - it might take a bit of time to get it fitted, but once it's done, it's perfect.In my option, what really sets BrandMail apart isn't just the product, it's the people. The team at Brand Quantum treated me like I was their most important customer, even though I'm just a small account. They didn't just sell me a product, they took the time to get to know me and understand my needs.I had two onboarding sessions. The first was with [sensitive content hidden], a real whizz with all the technical stuff. He guided me through the maze of CNAME, DMARC, DKIM, and more, making sure everything was set up just right. The second session was with [sensitive content hidden]. Yes, the [sensitive content hidden]! She took the time to walk me through all the features and answer all my questions. Both [sensitive content hidden] were so friendly and genuine, it felt like catching up with old friends.

Nachteile

Configuration can be daunting, but that is also a testament to just how much you can tailor it to your specific needs.

Vorteile

BrandMail allows for Professional displaying of our brand and creates uniformity across all staff. The look and feel of the brand is now uniform for the whole company and with the use of Mail Templates, our communications to clients are also now professional and uniform.

Nachteile

There is currently no downside to using BrandMail, in my experience. It is easy to use and all staff know how to use it with ease. Very low maintenance as well.

Vorteile

We looked at a few different email signature softwares, but ended up going with BrandMail because of their focus on design, user-friendliness, and their general responsiveness! They were super quick to draft up beautiful signatures and get us started on a trial. Set-up with our workspace was a breeze; [sensitive content hidden] walked us through how it works so we can change things if we need but also don't have to struggle through a bunch of written directions just to get going.What's truly amazing is how responsive they continued to be even after set-up and trial was over! Any time we have an issue, I'm amazed at the speediness of responses and how quickly things are resolved. They make sure we feel comfortable bringing up any problems and have so much enthusiasm to help out. I truly recommend BrandMail and their team!

Nachteile

BrandMail is more than I could ask for in terms of signature software; I can't think of any downsides that you wouldn't experience with other companies. Technology always requires working out kinks; what makes it easiest is having people to work with who are knowledgable and excited to help, and BrandMail definitely provides that!

Vorteile

Easy to configure and adjust per individual and department

Nachteile

We really don't have a least favorite part of the system. It provides us with exactly what we were hoping far.

Vorteile

offers an impressive range of customization options, allowing users to tailor their signature blocks to their specific needs.

Nachteile

Nothing, I don't have any negative feelings towards the product.

Vorteile

-BrandMail ensures a consistent, high-quality branding experience across my organization. Integrating the brand in email correspondence with clients reinforces the value of our organization.-Before BrandMail, employees had multiple variations of email signatures that created an inconsistent brand image to clients and potential customers. It degraded the value of our company brand. BrandMail resolves that issue with a consistent brand image.

Nachteile

BrandMail has proved to be a solid platform with attentive and responsive customer service.