Comet Backup

Vorteile

I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information.
Also, every time we opened a case with Comet, response time and quality was top notch.

Nachteile

It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.

Vorteile

The software works very well! We do mostly disk image backups and they have been flawless, fast and storage efficient. I love that Comet Backup has a self-hosted option which we are using. The support has been top notch and very responsive and helpful when we need them to answer questions. Their documentation is also top notch.

Nachteile

I don't really have any cons but I do have some feature requests such as more integrations, like Discord integration and Twilio SMS integration. Comet Backup does support custom webhooks and we've been able to achieve what we need with that but then I have to support our custom webhook integrations. I would rather Comet have native integration for Discord and Twilio for alerting and reporting.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Gründe für den Wechsel zu Comet Backup

Vorteile

The pricing, the featureset and the scheduling of tasks.

Nachteile

The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.

Vorteile

I like the ease of use as well as the ability to see what is going on quickly with my end points. Since it works with my MSP software I can get reports and such through there.

Nachteile

There isn't much that I don't like, but selecting what needs to be backed up and retention can be a little confusing.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Comet Backup

Vorteile

Ease of setup and use. I also like the ability to see all backup status on one page.

Nachteile

I didn't care for the new pricing model, but I was not alone. Comet changed it, so everything is good now.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Gründe für den Wechsel zu Comet Backup

Vorteile

I like the ability to host my own server.

Nachteile

I cannot restore an image to a smaller drive. I wish the API was easier to use.

Vorteile

Complete solutions, perfect for backup of my and my customers data. Pay per use, so no high startup costs. Choice to self host(cheaper) of managed hosting(quite a lot more expensive)

Nachteile

Setting up a comet server can be expensive if you just start or dont have a big customer base for it. Need to do self-hosted to make it affordable, but starting the Docker container is perfect and easy.

Vorteile

What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection.

Nachteile

What I liked least about Comet Backup is its complex initial setup. It requires some technical knowledge to configure properly.

Vorteile

Easy to deploy; user interface is intuitive.

Nachteile

Restoring isn't user-friendly. Baremetal recovery is terrible. Documentation is not good for this task. Support very poor.

Vorteile

So easy to setup - extremely easy to use interface and even the whole server setup is easy

Nachteile

Not much we didn't like about it to be honest - we used to use ahsay and cometbackup so much better!

Vorteile

I love comet backup because it is easy to use, feature rich and also gives me the option of managing my own infrastructure for both the server application and the backup storage. It is the best backup solution I have found in this respect.

Nachteile

The only bad thing I can think of is that restores take quite a while and it doesnt seem to save on transfers when some or part of the files being restored already exist locally. But that is me being very picky and overall I love comet backup.

Vorteile

Central cloud backup Server with options to and onsite backup servers too.
Linux option for the backup server reduces our cost. No cost to run the backup server only cost per client device. Support for most types of storage. DAS, NAS, S3 and more.

Nachteile

Restores can be slower then some competitors, no option to live mount the data found in some of the competition. Storage locking can be a challenge.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Comet Backup

Vorteile

Quite easy to set up, inexpensive pricing.

Nachteile

Need to be able to back up MS365 data without relying on a dedicated endpoint at the client end. We can't use it for MS365 backups without that feature and are using another backup tool for that side of backups.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Comet Backup

Vorteile

Good support, good options. It can backup everything I need with ease.

Nachteile

How to calculate the billing per month per tenant could be easier.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Comet Backup

Vorteile

I found it simple to set up the server. I like that it's pretty customizable and the one time I did contact support, they were friendly and helpful. It's just worked since I got it installed.

Nachteile

Not sure, maybe wish there were slight discounts on the per seat licenses or something when self hosting, but really, I don't think there is room to complain about pricing right now, it's a significantly better deal than something like Veeam when you just need something simple. Maybe some kind of automatic backup verification that can reload backups into VMs, check they boot and such and then delete similar to what bigger backup software have, but that's a big feature. Oh, and maybe an obvious way to use your own SSL certs instead of LetsEncrypt.

Vorteile

The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored. This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss. The process is straightforward, though it may take some time depending on the size of the system. Overall, it’s a reliable and essential tool for maintaining system integrity and preventing data loss.

Nachteile

Can be time-consuming, especially for large backups
Requires significant storage space
No flexibility to back up individual files or folders separately
Restoration can be slow and may require booting from recovery media

Vorteile

The ease of deploying the solution internally, customizing it and integrating it with repositories from different public cloud providers.

Nachteile

There are functionalities that take time to develop, for example until recently there was no possibility to copy machines in VmWare.

Vorteile

Product is very easy to use. Wasabi cloud storage is fast, cheap, and fully integrated, requiring zero setup. No issues installing on a wide variety of machines and OSes. Does not pester users; console provides comprehensive overview of status across clients and backup loads.

Nachteile

No Google Workspace backup. Costs for backing up Microsoft 365 are out of line with otherwise very reasonable pricing for backup software. Would like to be able to support older versions of Windows Server, because we all have those old servers sitting around somewhere!There are some issues to beware of regarding multiple jobs backing up to a single repository. If a job doesn't complete, you could end up with a locked repository that keeps other jobs from running.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Zuvor genutzte Software

Vorteile

-Easy to deploy and manage
-Good for MSPs: supports multiple tenants and the client software allows for rebranding with your own name/logo

Nachteile

-Some settings are ambiguous, however support is responsive and I haven't found it to be much of an issue

Vorteile

The fact that you can spin up a quality backup service very quickly and with very little capital makes comet an attractive proposition.

Nachteile

The support is a bit clunky due to it's location and the time differences.

Vorteile

All the features of the comparable products at a much cheaper price point. Was a little nervous at first but after our first restore - we are sold! Easy to use, reliable, cost effective. Frequent feature updates too. What more is to say.

Nachteile

Nothing. Simple to roll out within the company to manage all our clients.

Vorteile

Comet Backup's ease of use and multi-system compatibility impressed me. It is dependable and safe due to its robust encryption and options for both local and online backup. I love how hands-off it is thanks to automation.

Nachteile

Beginners can find the setup quite challenging, and the interface might be more user-friendly. A little learning is also required for some advanced features.

Vorteile

Very easy to use and setup. Allows white label and doesn’t kill your margins

Nachteile

No HIPAA support for comet hosted so you need to self host. Also you have to prepay for months vs post pay

Vorteile

Provides a full system snapshot for easy restoration
Useful for disaster recovery and hardware replacements
No need for third-party backup software
Ensures minimal downtime in case of system failure

Nachteile

Backup and restore processes can be slow
Takes up a significant amount of storage space
Lacks flexibility—no option for selective file backups
Not the most user-friendly for beginners

Vorteile

Easy to deploy, made in a country we trust

Nachteile

Sometimes backup configuration is not straight forward but once you figure it out like any other tool its fine

Vorteile

Me gusto que tiene una gran variedad de erramientas para backup y es facil de utilizar.

Nachteile

Es un poco lento cuando se realiza un backup de un disco con arta informacion.

Vorteile

Es una herramienta economica de facil implementacion y flexible para las labores que se requiera.

Nachteile

En su herramienta para crear copias de seguridad se me hace que es algo confusa.

Vorteile

Este aplicativo es bastante economico y con una gran variedad de herramientas disponibles.

Nachteile

su interfas es algo confuza si uno no esta acostumbrando a ella.

Vorteile

1. Excellent Customer support2. Encryption3. Flexibility and Scalability of the solution4. Extensibility

Nachteile

A bit of complexity to understand client, server, commet online vault, protected items, moving to other machine

Vorteile

simple use . can backup cloud and local

Nachteile

i dont feel its so safe and stil use other software as well every server i backup with comet to cloud and other for local

Vorteile

- Totally automated- Easy to config- Lightning fast operation

Nachteile

- Some options could be more intuitive, such as MySQL accesses and reconfiguring the owner's IP when the ISM provider changes it.

Vorteile

The web dashboard, the multi os client, the multi tenancy and white label . Is the best thing about comet.
At this prices it's a bargain

Nachteile

A little bit rough interface, not very intuitive.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Gründe für den Wechsel zu Comet Backup

Vorteile

The combined feature set of Comet Backup is quite unique in this price range. The ability to manage multiple clients, on your own hardware, with your own branding, with data deduplication was something we did not find in other products. The licensing model is not prohibitive as it grows with usage with no initial investment required. We were able to integrate Comet Backup well into our system landscape, even with monitoring.

Nachteile

Being a "younger" product than some enterprise backup solutions, there are still some rough edges which needed attention from the producer or where we had to implement workarounds. The scheduling part and performance when using the Comet Server as storage destination are some of the parts where we struggle the most with.

Vorteile

The pricing is very fair for a product like this and I love that you can brand the client to look and feel like your business.

Nachteile

Not too much in the cons field. If I was to list one I would say the lack of continuous backup. You can work around this by scheduling multiple jobs a day but isn't as ideal as solutions we've used in the past.

Vorteile

Inexpensive, good features, remote control

Nachteile

If it were integrated with my Datto CRM and RMM product, it would make things somewhat better.

Vorteile

It allows me to offer cloud backup services to my clients and get them on a monthly service fee for backing up their data.

Nachteile

The software isn’t as customizable as I’d like but it is a white label software so you can customize it pretty well overall.

Vorteile

Backup servers are available for Windows and Linux. Installation and configuration is very easy. Setup and executing backup jobs works perfect. Restore also no problems. They make new versions very regular, so many new features over time.

Nachteile

Overal the product works great. For virtual machine backup we use different software. If at some point this could be integrated in Comet backup, that would be excellent!

Vorteile

Comet is flexible in their hosing, backup, and restore options allowing us to be flexible with our customer’s needs.

The flexibility in hosting options for us is critical. In the last two years of using Comet, we have transferred from using AWS S3 backing to Wasabi + client self-host servers without a single issue.

The ability to self-host the server out of a docker container and scale it in our existing compute resources (Kubernetes) is an excellent option that we take advantage of.

File backup plus select system images have been super helpful for recovery. We have been able to restore a full system image to a VM for a client well we rebuilt their main hardware.

Nachteile

- Extra cost for system images backs.
- Unable to restore a file from a different account.
- Our interface is starting to look outdated.

Vorteile

Large array of storage options.
Large array of supported platforms
Native Hyper-V Integration
Basic Linux support
Great pricing model

Nachteile

Could use KVM/libvirt integration on Linux as well as support for more Distributions
More robust error reporting when jobs fail is needed

Vorteile

Easy to use. Full control and effective backup system. Implementation is easy and clients and end users like the easy to use interface.

Nachteile

Server can be a bit tricky to setup but the knowledge base was very good and provided all the answers we needed.

Vorteile

Clear pricing policy, one of the best value for money for MSP, efficient support and really safe solution.

Nachteile

Initially it may take some time to understand its concept, which in our opinion differs a little from traditional backup systems, but after a short time everything is working perfectly.

In Betracht gezogene Alternativen

Vorteile

Lo que más me gusta de comet es el panel de control que tenemos acceso a todo sin que el usuario se percate de que estamos auditando, programamos las tareas de copias de seguridad, añadimos archivos y directorios nuevos, ejectamos actualizaciones....

Nachteile

Una característica que hecho de menos es tener un agente tanto para QNAP como con herramientas de virtualización como Proxmox en el que programemos a través de comet que se ejecuten los respaldos

Vorteile

I like the fact that I can rebrand the software. We can make use of a plethora of different storage providers, even our own

Nachteile

Server upgrades to newer versions should be made as easy as pushing updates to the clients.

Vorteile

Comet has a light footprint, native applications (no Java client) and has a plethora of supported backup sources including Windows, Mac, Linux, databases, windows bare metal and more. It works reliably and offers flexible implementation options.
The server software includes SSL certificate generation, data sync to other servers and more.

Nachteile

Server setup and implementation took a bit of work but once it is set up it works well. The management interface takes a bit to get used to. It would be nice if we could have more fine-grained control of server-to-server data sync.. e.g. syncing overnight.

Vorteile

The support is the best, I always test new features as they are released and have questions regarding them, I always get a response the same day.

Nachteile

The web interface is a bit clunky, I wish they would redo it, there is plenty of room for improvement.

In Betracht gezogene Alternativen

Warum Comet Backup gewählt wurde

Gründe für den Wechsel zu Comet Backup

Vorteile

Everything. it just works and is easy to use for all functions

Nachteile

Reporting is a bit weak if a customer sked for a report on their backups

Vorteile

I have always been looking for a reliable back up storage on the cloud, that would be secure, fast and easy to use. I was looking for a piece of software that would allow me to back up my clients data, get the most out of the cloud and make sure that my company can grow and support more clients. Comet Backup offers a user-friendly platform designed to help you manage your data in the cloud, along with a reliable back up storage solution. The platform has a Windows version is available in 11 languages.

Nachteile

what I don't like is that the virtual machine backup is not done with cometbackup, it would be really nice if they thought to include that in their system

Vorteile

The software is easy to use, simple to deploy and offers a great feature set for the price.

Nachteile

The software requires maintenance, and pushing updates to clients can be difficult.

Vorteile

I like most that there is no landing space for backup data. I can backup straight to cloud without needing additional storage on site at my clients.
Second is the price. Its exceptionally inexpensive. Even with the al-la-carte pricing.

Nachteile

I find the interface a little bit clunky. nothing terrible, just a bit hard to use.

Vorteile

very easy to use
attractive price
very easy to use
attractive price

Nachteile

Does not backup VMware
Does not backup VMware