Comet Backup

Vorteile

I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information.
Also, every time we opened a case with Comet, response time and quality was top notch.

Nachteile

It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.

Vorteile

The pricing, the featureset and the scheduling of tasks.

Nachteile

The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.

Vorteile

I like the ease of use as well as the ability to see what is going on quickly with my end points. Since it works with my MSP software I can get reports and such through there.

Nachteile

There isn't much that I don't like, but selecting what needs to be backed up and retention can be a little confusing.

In Betracht gezogene Alternativen

Acronis Cyber Backup

Warum Comet Backup gewählt wurde

Price and the fact that it worked with my MSP software without addons.

Zuvor genutzte Software

MSP360 Backup

Gründe für den Wechsel zu Comet Backup

The price was a big factor of my decision.

Vorteile

I like the ability to host my own server.

Nachteile

I cannot restore an image to a smaller drive. I wish the API was easier to use.

Vorteile

What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection.

Nachteile

What I liked least about Comet Backup is its complex initial setup. It requires some technical knowledge to configure properly.

Vorteile

Easy to deploy; user interface is intuitive.

Nachteile

Restoring isn't user-friendly. Baremetal recovery is terrible. Documentation is not good for this task. Support very poor.

Vorteile

I love comet backup because it is easy to use, feature rich and also gives me the option of managing my own infrastructure for both the server application and the backup storage. It is the best backup solution I have found in this respect.

Nachteile

The only bad thing I can think of is that restores take quite a while and it doesnt seem to save on transfers when some or part of the files being restored already exist locally. But that is me being very picky and overall I love comet backup.

Vorteile

Central cloud backup Server with options to and onsite backup servers too.
Linux option for the backup server reduces our cost. No cost to run the backup server only cost per client device. Support for most types of storage. DAS, NAS, S3 and more.

Nachteile

Restores can be slower then some competitors, no option to live mount the data found in some of the competition. Storage locking can be a challenge.

In Betracht gezogene Alternativen

Acronis Cyber Backup und NAKIVO Backup & Replication

Warum Comet Backup gewählt wurde

Pricing given to use when joining and used to price our product to clients changed and it became unfeasible for us to continue, their sales team did not care and made excuses as to why they could not honer the original price, there were a few other issue with the software and support response was also poor.

Zuvor genutzte Software

MSP360 Backup

Gründe für den Wechsel zu Comet Backup

The price point was good and it included re branding and one of the biggest things was the image backup that did not rely on windows built in backup.

Vorteile

Quite easy to set up, inexpensive pricing.

Nachteile

Need to be able to back up MS365 data without relying on a dedicated endpoint at the client end. We can't use it for MS365 backups without that feature and are using another backup tool for that side of backups.

In Betracht gezogene Alternativen

Cove Data Protection

Warum Comet Backup gewählt wurde

Pricing and feature set. Comet had more features for the price. We also loved the idea of self hosting the server and using Wasabi / S3 as a storage target.

Zuvor genutzte Software

MSP360 Backup

Gründe für den Wechsel zu Comet Backup

Pretty much it came down to price. Veeam and Cove were both more mature platforms, and had more features, but Comet ticked our boxes at a better price point.

Vorteile

The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored. This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss. The process is straightforward, though it may take some time depending on the size of the system. Overall, it’s a reliable and essential tool for maintaining system integrity and preventing data loss.

Nachteile

Can be time-consuming, especially for large backups
Requires significant storage space
No flexibility to back up individual files or folders separately
Restoration can be slow and may require booting from recovery media

Vorteile

The ease of deploying the solution internally, customizing it and integrating it with repositories from different public cloud providers.

Nachteile

There are functionalities that take time to develop, for example until recently there was no possibility to copy machines in VmWare.

Vorteile

The fact that you can spin up a quality backup service very quickly and with very little capital makes comet an attractive proposition.

Nachteile

The support is a bit clunky due to it's location and the time differences.

Vorteile

Very easy to use and setup. Allows white label and doesn’t kill your margins

Nachteile

No HIPAA support for comet hosted so you need to self host. Also you have to prepay for months vs post pay

Vorteile

Provides a full system snapshot for easy restoration
Useful for disaster recovery and hardware replacements
No need for third-party backup software
Ensures minimal downtime in case of system failure

Nachteile

Backup and restore processes can be slow
Takes up a significant amount of storage space
Lacks flexibility—no option for selective file backups
Not the most user-friendly for beginners

Vorteile

Easy to deploy, made in a country we trust

Nachteile

Sometimes backup configuration is not straight forward but once you figure it out like any other tool its fine

Vorteile

1. Excellent Customer support2. Encryption3. Flexibility and Scalability of the solution4. Extensibility

Nachteile

A bit of complexity to understand client, server, commet online vault, protected items, moving to other machine

Vorteile

simple use . can backup cloud and local

Nachteile

i dont feel its so safe and stil use other software as well every server i backup with comet to cloud and other for local

Vorteile

The web dashboard, the multi os client, the multi tenancy and white label . Is the best thing about comet.
At this prices it's a bargain

Nachteile

A little bit rough interface, not very intuitive.

In Betracht gezogene Alternativen

Acronis Cyber Backup

Warum Comet Backup gewählt wurde

Price

Gründe für den Wechsel zu Comet Backup

White label and pricing

Vorteile

The combined feature set of Comet Backup is quite unique in this price range. The ability to manage multiple clients, on your own hardware, with your own branding, with data deduplication was something we did not find in other products. The licensing model is not prohibitive as it grows with usage with no initial investment required. We were able to integrate Comet Backup well into our system landscape, even with monitoring.

Nachteile

Being a "younger" product than some enterprise backup solutions, there are still some rough edges which needed attention from the producer or where we had to implement workarounds. The scheduling part and performance when using the Comet Server as storage destination are some of the parts where we struggle the most with.

Vorteile

The pricing is very fair for a product like this and I love that you can brand the client to look and feel like your business.

Nachteile

Not too much in the cons field. If I was to list one I would say the lack of continuous backup. You can work around this by scheduling multiple jobs a day but isn't as ideal as solutions we've used in the past.

Vorteile

Backup servers are available for Windows and Linux. Installation and configuration is very easy. Setup and executing backup jobs works perfect. Restore also no problems. They make new versions very regular, so many new features over time.

Nachteile

Overal the product works great. For virtual machine backup we use different software. If at some point this could be integrated in Comet backup, that would be excellent!

Vorteile

Comet is flexible in their hosing, backup, and restore options allowing us to be flexible with our customer’s needs.

The flexibility in hosting options for us is critical. In the last two years of using Comet, we have transferred from using AWS S3 backing to Wasabi + client self-host servers without a single issue.

The ability to self-host the server out of a docker container and scale it in our existing compute resources (Kubernetes) is an excellent option that we take advantage of.

File backup plus select system images have been super helpful for recovery. We have been able to restore a full system image to a VM for a client well we rebuilt their main hardware.

Nachteile

- Extra cost for system images backs.
- Unable to restore a file from a different account.
- Our interface is starting to look outdated.

Vorteile

Easy to use. Full control and effective backup system. Implementation is easy and clients and end users like the easy to use interface.

Nachteile

Server can be a bit tricky to setup but the knowledge base was very good and provided all the answers we needed.

Vorteile

Clear pricing policy, one of the best value for money for MSP, efficient support and really safe solution.

Nachteile

Initially it may take some time to understand its concept, which in our opinion differs a little from traditional backup systems, but after a short time everything is working perfectly.

In Betracht gezogene Alternativen

Acronis Cyber Backup und MSP360 Backup

Vorteile

Lo que más me gusta de comet es el panel de control que tenemos acceso a todo sin que el usuario se percate de que estamos auditando, programamos las tareas de copias de seguridad, añadimos archivos y directorios nuevos, ejectamos actualizaciones....

Nachteile

Una característica que hecho de menos es tener un agente tanto para QNAP como con herramientas de virtualización como Proxmox en el que programemos a través de comet que se ejecuten los respaldos

Vorteile

I like the fact that I can rebrand the software. We can make use of a plethora of different storage providers, even our own

Nachteile

Server upgrades to newer versions should be made as easy as pushing updates to the clients.

Vorteile

Comet has a light footprint, native applications (no Java client) and has a plethora of supported backup sources including Windows, Mac, Linux, databases, windows bare metal and more. It works reliably and offers flexible implementation options.
The server software includes SSL certificate generation, data sync to other servers and more.

Nachteile

Server setup and implementation took a bit of work but once it is set up it works well. The management interface takes a bit to get used to. It would be nice if we could have more fine-grained control of server-to-server data sync.. e.g. syncing overnight.

Vorteile

The support is the best, I always test new features as they are released and have questions regarding them, I always get a response the same day.

Nachteile

The web interface is a bit clunky, I wish they would redo it, there is plenty of room for improvement.

In Betracht gezogene Alternativen

Acronis Cyber Backup und MSP360 Backup

Warum Comet Backup gewählt wurde

Urbackup was extremely finicky.

Gründe für den Wechsel zu Comet Backup

It gave the option to host files locally, making restores supper fast. At the time this was important for one of our main customers.

Vorteile

Everything. it just works and is easy to use for all functions

Nachteile

Reporting is a bit weak if a customer sked for a report on their backups

Vorteile

I have always been looking for a reliable back up storage on the cloud, that would be secure, fast and easy to use. I was looking for a piece of software that would allow me to back up my clients data, get the most out of the cloud and make sure that my company can grow and support more clients. Comet Backup offers a user-friendly platform designed to help you manage your data in the cloud, along with a reliable back up storage solution. The platform has a Windows version is available in 11 languages.

Nachteile

what I don't like is that the virtual machine backup is not done with cometbackup, it would be really nice if they thought to include that in their system

Vorteile

The software is easy to use, simple to deploy and offers a great feature set for the price.

Nachteile

The software requires maintenance, and pushing updates to clients can be difficult.

Vorteile

I like most that there is no landing space for backup data. I can backup straight to cloud without needing additional storage on site at my clients.
Second is the price. Its exceptionally inexpensive. Even with the al-la-carte pricing.

Nachteile

I find the interface a little bit clunky. nothing terrible, just a bit hard to use.

Vorteile

very easy to use
attractive price
very easy to use
attractive price

Nachteile

Does not backup VMware
Does not backup VMware

Vorteile

Local (NZ) support
White label
Easy central management

Nachteile

Linux client support poor
Setup wizard needs to rerun for changes

Vorteile

Quality Data Backups To Multi-Platform and From Multi-Platform

Nachteile

Non descript Errors when a problem arises.

Vorteile

Very easy to use and managed, very simple to install en fast product

Nachteile

We would like to use also for office 365 backup

Vorteile

It was simple to white label and set up from scratch. I also like how affordable it is

Nachteile

Restoring is so slow! I created a ticket, but unfortunately, there is nothing that can be done at this time as restore threads are limited.

Vorteile

Account-wide deduplication and compression make storage footprint much smaller and backups much quicker. User interface is clean and easy to use. Administration side of things is packed with incredibly useful features and options. I can customize policies to fit the software for any of my clients, whether they're more techy and prefer to do things themselves or a company that prefers totally managed IT services.

Nachteile

Linux support is very lacking - I can't use Comet to backup any of my Linux servers to the extent of less-than-a-day disaster recovery. More thorough branding options for the backup client could be nice.

In Betracht gezogene Alternativen

MSP360 Backup und Pulseway

Gründe für den Wechsel zu Comet Backup

Comet's incredible support team; better branding options; much more control over the software as a whole; much better interface.

Vorteile

I liked the cross platform use of the product for mac and windows. I liked the integration into backblaze. I liked the pay per use pricing model where I only pay for customers as I add them into the software.

Nachteile

Having to run the software on a server instead of managed by Comet as Comets pricing is expensive. Unable to integrate the installer with my Syncro MSP software. Requires multiple steps to setup backup client on client system.

Vorteile

Easy to use, administrators can see 'everything' at a glance. Very easy to administer, deploy, etc.

Nachteile

'Add-Ons' cost additional money - ie... Microsoft Exchange,

Vorteile

Remote backup and monitoring, easy deployment

Nachteile

Server setup in the cloud a bit time consuming.

Vorteile

The ability to white label the software, and run our own infrastructure has been fantastic.

Nachteile

There was nothing we found lacking in what we wanted to use Comet Backup for. The software met our checklist in every way.

Vorteile

- Ability to white-label without additional fees
- Ability to use your own storage solution

Nachteile

- A little tricky to setup but the online guides and support are phenomenal.

Vorteile

Easy to setup multiple schedules and locations. Regular updates.

Nachteile

No much to dislike. Works well and haven’t had any real issues.

Vorteile

Compatibility is great, schedule works very well.

Nachteile

The interface is a little confuse, paths to the options are not directly

Vorteile

Simples instalação, fácil utilização, rápido, boa integração com ZFS.

Nachteile

Valor elevado para quem não utiliza o dolár com moeda corrente.

Vorteile

I liked that it was simple to get working. It did what it needed to do and it did it fast.

Nachteile

My company was reselling this product and I felt like the WHM add-on was lacklustre and lacked features.

Vorteile

Easy to deploy, we have our own version of Comet backup for our company (Hestronic BV). Small app with lots of features and webbased!

Nachteile

The app is sometimes slow in starting/reacting. Maybe depending on the various systems but overall I find the app is a bit slow on server systems.