GreenRope

Vorteile

What I like most about Greenrope is the ability to track and connect with our potential students/clients easily. We run many programs and will have multiple informational sessions all at different times and locations – trying to keep track of all of that very important information (communications, RSVP's, which media was used for which communication, who has opened our email/who hasn't, reminder email scheduling, who needs a warm return call, etc.) would be impossible without Greenrope. Also, being able to login and see what my staff is working on and where they are with a particular event or project is super helpful!

Nachteile

The only thing I can think of that I wish Greenrope would do - is sometimes open the desired page/data faster, but honestly that might just be a (our) system issue and not necessarily a Greenrope issue.

Vorteile

GreenRope's features are extremely well-integrated with an intuitive, easy-to-use interface without the unnecessary complexity and long learning curve of other solutions. Furthermore, tech support has been top notch (e.g., responses often within minutes, personal attention).

Nachteile

I suppose that the only drawback is that there are so many features that I feel like I am missing out since I have not had a chance to explore or experiment with several of them.

Vorteile

Tracking the email campaigns and viewing the stats.

Nachteile

Nothing specific that is a show-stopper, but I wish it had an easy way to create full VCF contact files of each contact on a Mac. That way one can keep backup copies of all contacts. The export feature does not retain all the data in the NOTES field properly.

Vorteile

The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user.

Nachteile

There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends.

Vorteile

Customer support superb. Always friendly, helpful and timely.
Pricing structure helpful for small to medium size business.

Nachteile

I wold like to see more integrations with software like Quickbooks and Kashflow and improved shopping cart usability and integration with leading providers and merchants. I believe they are working on the latter.

Vorteile

Easy to use with a simple intuitive UI. No noticeably software bugs and Great communication from the team.

Nachteile

Although I enjoy the look and feel of the customer facing interface, I would like if the software had more features along the lines of customization.

Vorteile

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Nachteile

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

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Vorteile

What I like most about this software is the ease of use and efficiency to organize business people that I come into contact with.

Nachteile

I would like to see more options to filter through lists and allow for more ways to display the pipeline.

Vorteile

As a sales, marketing, and business development professional, I have used pretty much every solution on the market. Greenrope is THE best all-in-one system for managing your business. No more jumping from Salesforce, to Hubspot, to Constant Constant or Mailchimp, and on and on. Greenrope can replace them all and make your processes flow easier and even automated. If you are in the market for a new solution I highly recommend you try this one.

Nachteile

If you do not spend the time up front to set up the system with workflows, etc. you will not get the value out of it. Good thing is, Greenrope helps with set up and training!

Vorteile

I like the CRM Activity feature it helps me stay organized in my follow up I feel the drip campaigns could be useful but have not seen any turn around from the ones set up not by me.

Nachteile

I do not like that my email account is not synced with this it adds a step to my process making more work for me

Vorteile

Ease of use and we can have wide view of our customer data. The charts provide the very good overview of the frequencies.

Nachteile

API connectivity to our BI tool/ or automating the process to get the data in every daya using API which is very unclear

Vorteile

Sales and marketing automation, opportunity tracking and lead scoring, email marketing features, dynamic data, and workflows.

Nachteile

Honestly, can't think of any cons. For what I use it for and the features I need, it's worked great for me. You need to spend a good amount of time with it to see how all the features can connect but they have video tutorials you can use or you can pay for extra onboarding.

Vorteile

I like how flexible it is and how much you can do with it for an affordable price. The ability of the software to create solutions to various problems is impressive

Nachteile

The email design software needs to be upgraded and the user interface isn't the friendliest I've worked with. Our developers always have the most difficult time creating and deploying emails in Greenrope compared to other systems.

Vorteile

I like the ease of keeping track of events and members and how they RSVP for events. And the interface for member profiles is good to interface with the website.

Nachteile

Sometimes seems a bit strange on the web interface and making updates to member profiles. When members want to update profiles or keeping them updated can be a little wonky.

Vorteile

Notifications and monthly summery is very helpful. I think its nice to see how many as a company and personally closed.

Nachteile

Duplicated notification and forwarding is not quite self explanatory. i want to understand hiw the statistics are formulated.

Vorteile

GreenRope offers a good range of features for customer services and marketing. It's also nice to have an easy-to-use chat to contact the support team

Nachteile

The UI is not very good and there are some email limitations which are a bit annoying

Vorteile

It's easy to use and does what I need. I also like the test and full submit are very different so it is hard to send a test e-mail blast.

Nachteile

The word and paragraph spacing input is sometimes different than the output. Some of the icons are not intuitive.

Vorteile

It's convenient and has a lot of options, including scheduling emails to mass groups. It will make my job easier, after I learn the system.

Nachteile

It takes a while to learn the system, and how to use it properly. It's not as easy to use for the older generation.

Vorteile

The greenrope platform is well built easy to use and has a brad range of complimentary features that support our general business need as well as our platform

Nachteile

the look and feel of the interface could be more consistent and upgraded to match the overall capacity of the platform.

Vorteile

This has been a great tool for me as a split teacher. I like to have some messages for all parents, some for just a certain grade level and others for room parents. It is helpful because I can keep all of those groups so much more organized for quick communication.

Nachteile

I think this software is great. It meets all of my needs perfectly.

Vorteile

I like that it is easy to look up contacts by name, or email. Also how easy tracking emails are, and the email builder being super easy to use and set up.

Nachteile

Probably that you can't have a big list and change multiple things for a contact at a time, but at the same time I understand why you can't do that and is probably better you can't.

Vorteile

It works a little better than other softwares out there, and I am able to call customer service any time I need help.

Nachteile

Not a whole lot, Im just having trouble navigating around it, there are a couple different areas I get confused and can not figure out where the location is

Vorteile

Ease of use

Nachteile

Learning curve on start up was slow

Vorteile

We had a specific group of people to contact and update information about. IT worked really well for us for this purpose.

Nachteile

I am a software developer myself and I usually understand software, but it took me some time to understand the filtering mechanism.

Vorteile

Offers endless customization and possibilities. Allows flexibility in how an organization is set up. Allows management of multiple businesses under one company.

Nachteile

Due to the endless possibilities, it requires a lot of time commitment to learn. Greenrope does not allow for multiple tabs of it being open which hinders multitasking.

Vorteile

The ease in finding and filtering my clients and the value of the content I can retrieve ! I have much better access than most CRMs I have used

Nachteile

The amount of information I can input! Leaving blank spaces makes me feel I have an incomplete profile of my customers information

Vorteile

not much. I found it awkward to use, slow and there was very little support or documentation to help me.

Nachteile

slow, awkward layout, cloud based, no way to store data locally. I was forced to use this setup with another service, I would not use it otherwise.