Über Global Call Forwarding

Global Call Forwarding ist ein Anbieter von gebührenfreien, internationalen und lokalen Telefonnummern. Kaufe virtuelle Telefonnummern aus mehr als 160 Ländern. Leite eingehende Anrufe von diesen Nummern an jeden Ort der Welt weiter. Bleibe mit lokalen und globalen Kunden in Verbindung, unabhängig davon, wo sich dein Büro befindet. Verwende Cloud-Kommunikationstools, um Remote- und Telearbeit einfach und effizient zu gestalten. Global Call Forwarding wird von Tausenden von Unternehmen eingesetzt. Die Software wird von United World Telecom (gegründet 1996) betrieben und verfügt über jahrelange Branchenerfahrung.
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Global Call Forwarding Preis

Global Call Forwarding bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Global Call Forwarding ist ab 7,95 $/Monat verfügbar.

Startpreis:
7,95 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Global Call Forwarding durchsuchen

41 von 41 Bewertungen
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Michael
Michael
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.8.2021

It's a reliable service. The call quality is good for international calls.

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

Vorteile

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

Nachteile

There was a verification process in the beginning to first get my number.

In Betracht gezogene Alternativen

AVOXI

Gründe für den Wechsel zu Global Call Forwarding

All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Antwort von Global Call Forwarding

Thank you Michael!

Beantwortet am 17.8.2021
Verifizierter Rezensent
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.12.2022

International phone number coverage for our business

Good quality service and local customer support. They're always responsive when we have an issue.

Vorteile

They make it easy to get international phone numbers for different markets that we do business in. They're more flexible with documentation requirements than other providers. We can also make outbound calls with our virtual numbers.

Nachteile

Integration with our CRM would be nice, but they have a good softphone to make calls from.

In Betracht gezogene Alternativen

Aircall, CloudTalk und AVOXI

Gründe für den Wechsel zu Global Call Forwarding

They were more responsive during the sales process, and they have a local support office in Bangkok.

Antwort von Global Call Forwarding

Thank you very much for your kind words. Service quality, customer support, and flexibility are our top priorities.

Beantwortet am 13.12.2022
Peter
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.1.2025

Global Call Forwarding - simply excellent!

Outstanding - as I said, I wish all my IT Service providers were this good

Vorteile

The service does exactly what it says it does; it is easy to use, and feature rich. Beyond simple routing, I have been really impressed with:
- IVR
- Time of day routing
- Voicemail to email
- Voicemail transcription

But most importantly the Support is outstanding. [sensitive content hidden] has guided me through numerous facets of the service and setup with very comprehensive knowledge, and great patience. If only other IT Service Providers were this good!

Nachteile

Nothing has been negative in my experience with Global Cal Forwarding

Vince
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 30.11.2023

Decent VoIP for basic function

Overall it is a useful business phone system that serve the outbound call purpose. Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the log call manual to do that. It is a good basic phone system for basic user who seeks for simple function of calling.

Vorteile

The outbound calls made were made without issues. Audios are crisp and clear. Simple interface and easy to use, no fancy and complicated feature.

Nachteile

Some basic features such as inbound , recordings incurred fees not to mentioned the outbound quotas which charges once exceeded.

Jenny
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.10.2024

Fantastic Platform for Call forwarding

We've been using this call forwarding service for over three years, and it has been fantastic. The reliability is excellent—calls are forwarded seamlessly, ensuring we never miss any important communications. What really stands out is their continuous system upgrades, which are amazing and incredibly helpful. These improvements keep the service running smoothly and add new features that enhance our efficiency even further. The setup is easy, and their customer support has always been prompt and helpful. This service has become an essential part of our business operations. Highly recommended!

Vorteile

What I like most about Global Call Forwarding is their reliability and flexibility. The ability to forward calls seamlessly, no matter where you are, ensures that you never miss an important communication. Their continuous system upgrades keep the service up-to-date and improve its functionality, which is a huge plus. Additionally, the user-friendly setup and responsive customer support make the entire experience smooth. It’s the perfect solution for businesses needing consistent, efficient communication management

Nachteile

What I like least about Global Call Forwarding is that sometimes, there can be minor delays in call forwarding during peak hours, though this doesn't happen frequently. Additionally, while their service is generally user-friendly, some of the advanced features could benefit from clearer documentation or tutorials for easier navigation. Overall, these are small issues compared to the overall reliability and functionality of the service

William
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.4.2024

A good helper for business

Vorteile

Call forwarding is very convenient and easy to set up.
The price is moderate, not very expensive

Nachteile

There are no discounts and promotions, so there is no willingness to pay in long term

Subhransu
  • Branche: Vorstandsbüro
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.12.2023

Excellent and affordable Global Call Forwarding Services

Excellent, Affordable.

Vorteile

This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, [sensitive content hidden] - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.

Nachteile

Nothing as such during 15 years of our usage of their platform.

Scott
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.10.2023

Global automation company - ease of use

Great customer service team always willing to help.

Vorteile

We use Global Call Forwarding for our US office and customers as well as our Customers across the world and Europe office. Customer calls one number and it gets routed to whatever office it needs to go to depending on time of day. Easy process.

Nachteile

At first the website interface seemed confusing but the team walked me through it and it easy now.

Antwort von Global Call Forwarding

Thank you for your review, Scott. It's been our pleasure serving you and your business!

Beantwortet am 3.10.2023
Prabhjot
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.7.2023

Very Professional and competent

Excellent

Vorteile

Spoke to [sensitive content hidden] , Helped me with billing , analyzed by usage , recommended a plan , helped to cut my cost , at the same time made sure I do not end up overusing and gave a recommendation for this as well. A very professional organization through and through.

Nachteile

Not found yet. I would share if I find any.

Antwort von Global Call Forwarding

Thank you very much for your kind words, Prabhjot, customer support is one of our top priorities!

Beantwortet am 27.7.2023
Rishabh
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.11.2023

Good product and features

Good experience, highly recommended, easy to use portal and good customer service.

Vorteile

Ease to use portal. Good customer support team and competitive pricing

Nachteile

For India number, CLI is not being forwarded. But i guess this is due to India's regulation

Nafisah
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.8.2023

Good experience with sale person

Very responsive, proactive, know well about the product.

Vorteile

Good experience with sale person, actively asking questions

Nachteile

Nothing that I can think of so far. All good

Derek
  • Branche: Telekommunikation
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.4.2023

Letter of recommendation - From Derek Friend to Global Call Forwarding

Letter of recommendationI wanted to take a moment to express my sincerest gratitude for the exceptional global telephony service I received from you and your team. From the moment I first reached out to your company, I was impressed by the professionalism and attentiveness of your staff. I have been utilising your service for some time now at different companies.Your team always go above and beyond to ensure that all of my needs are met and that I am completely satisfied with the service I receive.When I signed up I was particularly impressed by the level of expertise and knowledge displayed by your staff, who were able to answer all of my questions and provide me with valuable insights and recommendations into the telephone systemI also appreciated the personalized attention I received throughout the process. It was clear that your team truly cares about its clients and takes pride in delivering outstanding service.In today's world, it can be difficult to find companies that truly prioritize customer satisfaction. That's why I wanted to take the time to recognize your exceptional efforts and thank you for your commitment to excellence. I would highly recommend your services to anyone in need, your team have assisted me build an international business.I look forward to working with you again in the future.Thank you once again for all that you do.Sincerely,

Vorteile

Global Call Forwarding is a telecommunications company that provides a range of call forwarding and virtual phone number services to businesses and individuals around the world. Some of the best features of Global Call Forwarding include their reliable and flexible call forwarding options, which allow users to forward calls to any device, anywhere in the world. They also offer a variety of virtual phone number options, including toll-free, local, and international numbers, giving businesses the ability to establish a local presence in multiple countries. Additionally, their user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. Overall, Global Call Forwarding's combination of advanced features, global reach, and exceptional customer service make them an excellent choice for businesses and individuals looking for reliable and flexible call forwarding and virtual phone number services.

Nachteile

Global Call Forwarding is a leading provider of call forwarding and virtual phone number services, and has gained a reputation for its reliable and flexible solutions. Customers like ourselves who use Global Call Forwarding's services have experienced no issues with the service, and that it works perfectly for our needs and budgets. This is due to the fact that Global Call Forwarding offers a range of features and options, including toll-free, local, and international virtual phone numbers, allowing businesses to establish a local presence in multiple countries. Additionally, Global Call Forwarding's user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. The reliability and flexibility of Global Call Forwarding's services, combined with its exceptional customer service, make it an excellent choice for businesses and individuals looking for a seamless and hassle-free call forwarding and virtual phone number solution.

Winston
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.9.2023

Tested VoIP Phone for a Chinese number

Vorteile

Customer service is great, people are very reachable.

Nachteile

The product did not work for my use case - this is not really a fault of Global Call Forwarding. My particular application required me to use a name registered to a real name not a virtual number.

Antwort von Global Call Forwarding

Thank you, Winston.

Beantwortet am 20.9.2023
Peter
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.6.2023

Skeptical at first. Turns out it's all pretty good.

I do recommend United World Telecom for their reliable communication services. They offer a user-friendly interface, clear call quality, and responsive customer support which I value the most, since I wasn't too sure about choosing them. Their competitive pricing and flexible options make them a practical choice for reliable communication solutions. In our case, we needed a short-term solution, which we got, so kudos!

Vorteile

The setup was easy and fast. I needed a solution and I got it very quickly, so that was the best part.

Nachteile

I was skeptical at first because of the reviews and I couldn't know if this is valid or not so perhaps the con would be a lack of credibility to choose them, i guess?

Antwort von Global Call Forwarding

Thank you, Peter, for your positive feedback and review. Customer support and call quality are our top priorities.

Beantwortet am 16.6.2023
Antonio
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.4.2023

Call forwarding servicr

Call forwarding from mobile phones fron one country to another

Vorteile

Quality, ease of implementation and customer service

Nachteile

Documentation requirements a bit too heavy for foreign implementation.

Verifizierter Rezensent
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2022

Good service for international business expansion

It's been a good service so far which has helped us market our luxury car rental businesses to clients in other countries. We're able to set up local phone numbers to show in our advertisements in target markets, while answering the calls in Bangkok.

Vorteile

We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID.

Nachteile

Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers.

In Betracht gezogene Alternativen

Aircall, CloudTalk und AVOXI

Gründe für den Wechsel zu Global Call Forwarding

Better pricing model and local customer support

Antwort von Global Call Forwarding

Thank you for your positive feedback! Global Call Forwarding is always at your service.

Beantwortet am 8.12.2022
Verifizierter Rezensent
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.8.2021

Reliable service, great support, and fair pricing

Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

Vorteile

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

Nachteile

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

In Betracht gezogene Alternativen

Aircall und AVOXI

Gründe für den Wechsel zu Global Call Forwarding

Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Antwort von Global Call Forwarding

Thank you!

Beantwortet am 18.8.2021
Verifizierter Rezensent
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.6.2022

Easy to use call forwarding, call recording, and VoIP services.

Great experience working with them. The services have been reliable and have helped my business. Their sales and support teams are great.

Vorteile

It was really easy to get started. The auto-attendant/IVR feature was fairly straight forward and their chat support helped me make sure everything was set up properly. The call recording and outbound features are also very useful for my business.

Nachteile

No major cons. Could have voicemail transcription, though.

In Betracht gezogene Alternativen

AVOXI

Gründe für den Wechsel zu Global Call Forwarding

Better pricing and the sales team was more responsive during the evaluation phase.

Antwort von Global Call Forwarding

Thanks for your review. We really appreciate the feedback.

Beantwortet am 20.6.2022
Lori
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.3.2023

Great experience with this product and team

I signed up to test SMS messages for a UK client from the US. Sadly the SMS marketing service provider would not send SMS to a virtual number so I had to cancel the service in the end, but my experience with this company (even cancellations!) was great: easy, convenient. I definitely appreciated the free trial as it would have been unfortunate to have to spend funds just to learn that it didn't work for me from the end (though NO fault of Global Call Forwarding). If I ever need an overseas number for another project, I would not hesitate to return to Global Call Forwarding.

Vorteile

Fast and helpful support, ease of signup and use.

Nachteile

n/a, I really had no problems with them at all!

Cris
Cris
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2021

Very clever service

Fantastic, positive and friendly.

Vorteile

We use this service daily as a way of allowing our small UK-based company to be truly global. We accept calls from the USA, Canada, Australia, and New Zealand as though from a UK phone, and at a really great price. No difficult setup, it just works. And we have a great account handler who reaches out to ensure things are moving along nicely. Highly recommended.

Nachteile

There are no cons, it's great software and has continued to work for us.

Antwort von Global Call Forwarding

Thank you, Cris. It's been a pleasure working with you and the Healthy Stuff team!

Beantwortet am 4.6.2021
Jorge
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.7.2021

Above and beyond customer service by Miguel

Amazing service, outstanding follow up and problem solving by [SENSITIVE CONTENT]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider!

Vorteile

Easy to use, great price and amazing customer service

Nachteile

solved with the new look and feel of the new control panel

Antwort von Global Call Forwarding

Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities.

Beantwortet am 14.7.2021
Verifizierter Rezensent
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2022

Excellent Service Provider

Vorteile

Ease of deployment and administration , excellent support team.

Nachteile

GCF does not lack in any matter, they are great at what they do.

Antwort von Global Call Forwarding

Thank you. It's been a pleasure working with you and your team.

Beantwortet am 22.6.2022
Jon
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2021

Amazing product at a low price point

Customer service is amazing. I highly encourage people engage with Global Call Forward

Vorteile

It's a reliable call management software that I use for my business. Their customer support is always responsive and friendly. Call quality is good and the system is very flexible.

Nachteile

None that I could think of this moment.

Antwort von Global Call Forwarding

Thanks, Jon, a pleasure having you as a Global Call Forwarding customer.

Beantwortet am 20.10.2021
Greg
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.5.2022

Reliable service that is easy to use.

Overall it's been a great experience. It's affordable, reliable, and easy to use.

Vorteile

It's really easy to set up in less than one day. Everything just works smoothly and calls are routed reliably based on rules.

Nachteile

No major cons. It's a good service with good support that has been helpful when I needed something.

In Betracht gezogene Alternativen

CloudTalk und AVOXI

Warum Global Call Forwarding gewählt wurde

Slightly better call quality and the sales team was more responsive when I reached out. Plus, the other company started charging high admin fees and taxes.

Zuvor genutzte Software

AVOXI

Gründe für den Wechsel zu Global Call Forwarding

The sales team was more responsive and friendler.

Antwort von Global Call Forwarding

Thanks for your review, Greg C. We appreciate having you as a customer!

Beantwortet am 10.5.2022
Steve
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2022

Good solution and easy to use, would recommend

Good customer service, products we consume are easy to setup and use, overall a good solution

Vorteile

easy to use and integrate into our sales channel, supporting our regional client base

Nachteile

nothing so far, the service works as expected

Antwort von Global Call Forwarding

Thanks, Steve, for your kind words! It was great to meet you in person.

Beantwortet am 17.10.2022
Matt
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.6.2021

This is the best in its class... by a long shot

Fantastic, if you need a product in this industry I wouldn't look elsewhere.

Vorteile

I have tried many call forwarding softwares and have headaches constantly. Global Call Forwarding has never let me down. They are reliable, affordable and they do what they say they are going to do each and every time. Their customer service is also top notch.

Nachteile

I have yet to have a single issue with the product so I can't speak to that.

Antwort von Global Call Forwarding

Thank you, Matt. We really appreciate you taking the time to give us feedback.

Beantwortet am 10.6.2021
Mark
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 19.10.2022

Awsome technology support

Vorteile

I am fairly new to this product and as such needed some assistance with getting set up had the pleasure of being helped by [SENSITIVE CONTENT] and was very happy with the help and information that this person gave me was so surprised by the effort that he gave to help me get the software working for me and showing me the features that would help my business would really recommend this company if you want personalised service which is very rare to find these days keep up the great work [SENSITIVE CONTENT]
Mark love

Nachteile

It took me some time to become familiar with the features

Antwort von Global Call Forwarding

Thanks, Mark! Customer support and service quality are our top priority.

Beantwortet am 20.10.2022
Billy
Billy
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 7.6.2021

Amazing Company

Amazing customer service and always able to assist in any issues we might have

Vorteile

I have used this company throughout my everyday work and could not be happier with the service they provide

Nachteile

No current issues that we have with Global Forwarding

Antwort von Global Call Forwarding

Thanks, Billy. We really appreciate having you as a customer!

Beantwortet am 8.6.2021
Laura
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.3.2023

Transferz

Vorteile

Ease if use, very responsive customer support

Nachteile

Experienced some issues to set it up at the beginning but after contacting the support team it was set up within 1 day!

Antwort von Global Call Forwarding

Thank you, Laura. Customer support and service quality are our top priorities. We appreciate your business and look forward to supporting you in the coming months and years.

Beantwortet am 9.3.2023
Luca
  • Branche: Automotive
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.8.2021

Global Call Forwarding feedback

Excellent, without any kind of problem or relevant issue.

Vorteile

The product is easy to use and to set up, in any case the support is very efficient to help you for the advanced configurations.

Nachteile

The integration to our system was not complex and they hear you about missing feature that are useful to be implemented.

Antwort von Global Call Forwarding

Thanks Luca!

Beantwortet am 2.9.2021
Verifizierter Rezensent
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2021

Great service

Great experience with Global Call Forwarding!

Vorteile

Excellent customer support. Easy to set up and implement. Highly recommended.

Nachteile

Would be nice to be able to have sms for the virtual numbers in order to use them for two factor authentication. Not sure if that's possible, might be some kind of legal roadblock in some countries.

Antwort von Global Call Forwarding

Thanks!

Beantwortet am 21.9.2021
Jack
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.6.2021

Cannot fault the service

Brilliant!

Vorteile

We have used the service to route all our calls from the US, Australia, Canada and the rest of the world to our office in UK, and we have had a brilliant service provided!

Nachteile

None, the software and service is as expected.

Antwort von Global Call Forwarding

Thanks, Jack. It's been great working with you!

Beantwortet am 15.6.2021
Aidan
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2021

Easy setup, fair rates, and excellent customer service

Vorteile

The quick setup, ease of use, and helpful support when my team has questions.

Nachteile

There have been times when I did not need the service, but overall it's worth keeping my account open.

Antwort von Global Call Forwarding

Thank you, Aidan! We love having you as a customer.

Beantwortet am 7.6.2021
John
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 4.11.2021

Reliable provider

Quality virtual number service, allows you to buy local number from various locations / area codes in my respective sales territories. Very helpful for increasing answer rate of my phone calls.

Vorteile

User friendly, super helpful customer support.

Nachteile

Lack of call logging / not integrated with my current CRM

Antwort von Global Call Forwarding

Thanks, John. We really appreciate you as a customer!

Beantwortet am 11.11.2021
Diego
  • Branche: Personalwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 14.3.2022

Very happy with the service

We required forwarding from local numbers, which we acquired from Global Call Forwarding, to US-based numbers, and for the users to make calls as if locally.

Vorteile

Good support, comms and help setting it up.

Nachteile

Not that user friendly, but average. The settings are not that instinctive.

Antwort von Global Call Forwarding

Thanks, Diego! We appreciate your business and look forward to working with you in the future.

Beantwortet am 16.3.2022
Roberto
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.11.2022

Highly recommended

Vorteile

Contracting their services is very easy and not bureaucratic at all. The system does work as advertised. I highly recommend it - it helped me increase call connection rates.

Nachteile

Nothing so far. Everything works as advertised.

Axel
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 7.3.2023

Out-of-the-box solution for local lines

Very good

Vorteile

Implementation is easyCustomer support is responsive

Nachteile

We initially had some limitations because of the type of line selected. Quickly solved by their team.

Antwort von Global Call Forwarding

Thank you, Axel, for your kind words. Customer support and service quality are our top priorities.

Beantwortet am 9.3.2023
Alessandra
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.1.2022

Excellent service from [SENSITIVE CONTENT]

[SENSITIVE CONTENT] was very professional and fast, he explained everything that I needed to know. Brenda also was very efficient.

Vorteile

It's very effective, easy to use and
to see the texte.

Nachteile

That we cannot receive TXT messages from a computer generated codes.

Antwort von Global Call Forwarding

Thank you, Alessandra! We value your business and enjoy working with you.

Beantwortet am 1.2.2022
Manuel
  • Branche: Computer-Software
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.1.2022

Good support

Vorteile

Easy to get a virtual number running and start using it straighforward

Nachteile

Unfortunately it doesn't support PH country that would be very interesting for our current needs

Antwort von Global Call Forwarding

Thanks for your review, Manuel!

Beantwortet am 17.1.2022
Shaker
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.8.2021

Excellent service for who need it. It's something tou can depend on it.

I am really happy with this service and I will get back to it .

Vorteile

You will feel like as you are in that country

Nachteile

When you forget to pay , service will be disconnected, may be after some time not immediately.

Collier
  • Branche: Rechtsberatung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.10.2021

Great

Vorteile

Their IVR tool is very easy to use and the tech support team has been very helpful. Everything just works, I set it up, forget it, and now my incoming calls are properly distributed based on input from callers.

Nachteile

I don’t have anything negative to say about this.

Antwort von Global Call Forwarding

Thanks, Collier, a pleasure having you as a customer.

Beantwortet am 20.10.2021
41 Bewertungen

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