Fiix – Bewertungsseite 4

Vorteile

I like how easy it is to get information on a specific asset. It can all be found in 1 place and easily browsed

Nachteile

Some of the search bars can be annoying. When you click in the wrong place, it's very difficult to get back to where you were before.

Vorteile

Analyzes over 3200 current assets, with work orders, history and preventive maintenance, easily and efficiently. Reporting is amazing, as well the level of support.. Fiix is constantly growing and adding features to keep up with the everchanging audits , and changing needs we request.... I simply love it!

With 3200 assets , close to 1100 preventive maintenances in place, and one administrator/developer, FIIX has made it possible to keep up, and excel in our maintenance department.

Nachteile

I have no negative feedback. I love using this program.

Vorteile

The calendar is a quick overview of the tasks for each technician.

Nachteile

Custom reports are difficult to create and they are not fully custom. You cannot generate a report by time.

Vorteile

With Fiix, I view all my work orders and am able to prioritize according to the urgency.I use Fiix anywhere in any region in the world even without Internet. then once I access internet, Fiix automatically updates my work Orders.

Nachteile

So far so good. I haven't experienced any dislike with Fiix, Infact, it my best software in matter Work Orders.

Vorteile

I find fiix does exactly what we need it to. We mostly use it as a work order generator. Desktop dashboard is awesome. I can put the information at my fingertips that I need.

Nachteile

The app. I don't find it as useful as I thought. As a supervisor I would like to see all my staffs work order on my phone but can't. Reporting isn't the easiest if you want something other than the reports given to you by fiix. I have come to understand how to generate my own reports but I find it difficult and I have a pretty good computer based knowledge.

Vorteile

What I like most about the Fiix software is the elimination of paper records of maintenance issues/repairs

Nachteile

What I like least is: 1)the inability to get phone support without upgrading the service. 2)the inability to customize the cost of the software based on needs...meaning, we use the software for it's most basic components, not for inventory, parts ordering, etc. 3)the nightmare setup procedure of creating all the CSV files.

Vorteile

When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment.

Nachteile

It is very difficult to train the facility staff on how to set it up properly. Many facility staff across the BSA are in a generation that is not the most technically inclined. It would be nice if there were some preloaded tasks that could be selected like pool cleaning and bathroom cleaning and the like since those seem to be fairly universal processes.

Vorteile

IT IS A VERY VERSATILE PLATFORM THAT ALLOWS ME TO ORGANIZE AND GIVE FOLLOWING EFFECTIVELY TO EVERYTHING RELATED TO MY WORK

Nachteile

THE ONLY INCONVENIENCE I HAVE HAD IS ABOUT THE CREATION OF REPORTS

THERE IS NOT ENOUGH INFORMATION ABOUT HOW TO CREATE A REPORT. I REFER TO THE PROGRAMMING LANGUAGE

WHEN I AM CREATING A REPORT AND I MAKE A TEST I HAVE AN ERROR IN THE PROGRAMMING, THE SYSTEM ONLY INFORMS ME THAT THERE IS A MISTAKE BUT DOES NOT GIVE ME ANY TRACK OF WHAT IS THE ERROR THAT I HAVE COMMITTED

Vorteile

The QR codes and the ability to print them is a useful tool in quickly identifying specific company assets. You eliminate having to read the extensive list of assets to select the one you need. you just scan the code on that asset and get immediate feedback for it.
I also like the reporting feature. It already has canned reports that are useful tracking work order suggestions, request and completions. This is helpful for streamlining your general maintenance process.

Nachteile

There needs to be a feature that will let you print multiple duplicates of QR labels at a single printing.

Vorteile

This software is great for keeping track of PM's and keeping maintenance staff on track and accountable.

Nachteile

It would be nice to have a "Lite" version of the software or be able to pay by module.

Vorteile

Ease of use. Like the set up and formatting of the everything. Really good for work order and scheduled maintenance.

Nachteile

I would like to see development in the parts and supplies area. I do not like that there is no real good way to sign out parts that do not go to work orders.

Also do not like that you cannot set up a scheduled maintenance task with multiple tasks to only allow the work order to be closed/completed if all tasks have been marked as completed.

Vorteile

I purchased this software for ease and ability to move through-out the program, other software systems where very tedious to navigate.

Nachteile

I have no cons about this software, you can get the basic model and then move up to different platforms on what yoru company needs.

Vorteile

Easy asset tracking
Easy work order history
Easy asset management

Nachteile

With us being a bit of an oddball in the industry having multiple locations and only one maintenance department it is sometimes difficult to keep track of all work orders as an end user as the techs dont have the access to the "all site" function like admins do. Also a bit of a learning curve but once you get used to it its good.

Vorteile

We are a copacking company with many different pieces of equipment with a large range of maintenance requirements and checks. Fiix allows us to easy track and keep records of maintenance activities in accordance with food safety and third party auditing.

Nachteile

There are some buggy things that can be frustrating. Like not being able to delete some inventory or assets because due to being linked to a receipt. Adding in inventory while creating an asset can be time consuming.

Vorteile

ease of set up
friendly interface
possibility to add different types of files

Nachteile

not being able to erase assets
quote/purchasing section may be easier
automatic notifications should not be set default

Vorteile

It's familiarity and it flows like a microsoft program, big help when leaning a new program.

Nachteile

I don't really have anything much negative to say. Maybe it cost a bit much to add users, my company is pretty frugal so it can be like pulling teeth at times.

Vorteile

- Quick to get onboarded
- Excellent professional services team, but also user-friendly UI allowing self-onboarding
- Quick support, dedicated account manager
- Big on seeking customer feedback, and implementing feedback in product roadmap

Nachteile

- Mainly small UI nuances or consistency in options for similar screens. This may be sorting or selection options
- Cost is on the higher end of the mid-tier. If you do not use all of the features the value is questionable.

Vorteile

Ease of use.
Mobile application (iOS/Android).
Uptime.
Development.

Nachteile

Helpdesk features need improvement.
Change packages in order to increase pricing.

Vorteile

Clean interface, easy to use and setup, no long training time required
Schedule maintenance make our life easy and no missing of any maintenance job (provided you set up correctly at the first time)
Many ready to use report for user
User can custom make own report for own purpose

Nachteile

Custom make report need more skill and knowledge
No work permit function (safety), it is a good feature as work order always link to work permit
A bit pricy

Vorteile

I really haven't used a system like this before but I really think it could be very beneficial for the company when we get it all figured and up and running completely. I really like the fact that there is some training that we can get just about anytime we need a question answered.

Nachteile

I really like the system when using the computer. The App is a little more confusing to me to use especially the new one, taking pictures of the parts was one of the things i liked about the old app and the new one doesn't seem to have that option.

Vorteile

It has good tracking of parts and PM. Logging hours is also good.

Nachteile

The reporting, setup of work orders and PO options are not user friendly and are difficult to use.

Vorteile

ease of use and tech support and the training from the service techs

Nachteile

Most of the reports that we need to use are in the next higher tier. Have to do many work arounds to generate the reports I need

Vorteile

Fiix has an easily navigated UI. The search feature generally works very well. Creating/receiving POs is very simple and quick. Creating new parts is very straightforward. Being able to link pdf files in various places is extremely useful.

Nachteile

There are two items of frustration:
1) Creating reports in Fiix is a giant pain. Newly created reports never seem to function the way I would expect with other software, such as SQL Server Reporting Services or Crystal Reports.
2) Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless. The response from Fiix is essentially that they have no intention to fix this.

Vorteile

Software is easy to use and program. FAST PROBLEM-SOLVING.

Nachteile

Assigned work hours to users and hours worked at assets.

Vorteile

I love the training videos. One of the hardest task of getting a new team member up to speed is training them on the CMMS software. With Fiix it is VERY easy for me to have them sit down and go through all the training videos. If they get lost a month later they always know where to go to figure out the task they are trying to do.

Nachteile

I have to assign what users can and cannot do. I realize this is to make the CMMS as custom for each company, however it does take time to setup.

Vorteile

Very easy to use which allows people with low software skills learn quick and be part of your Work Order system and data entry.

Nachteile

For the hour meter reading entry feature, it would be great if you could see the previews entry on the equipment and prevent the wrong (lower meter reading) value to be entered as the hour meters reading can only and not decrease.

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Warum Fiix gewählt wurde

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Vorteile

Ease of use for operations and maintenance to track work

Nachteile

Company struggles to get operations to use software. Getting users to stay on top of overdue orders. Auto populating orders for inspections

Vorteile

Great value for the money. Cloud based so there are no hardware expenses. iPhone and Android applications make clearing work orders easy. Very reliable - it's never not worked. We use the product to create preventive maintenance work orders to ensure the reliability of the city public safety radio system. The facilities include AC units, UPSs, and various types of RF equipment that need to be regularly inspected or tested. It's the perfect product for this purpose.

Nachteile

It can be a bit complicated - some of which is simply due to it being browser/cloud based rather than a stand-alone application.

Vorteile

Fiix is very easy to use and easy to communicate my day through my daily report, we all need this at the end of a 12 hour shift. Tabs are easy to access, visible, and there is no misleading text. No matter the time of day and I am assuming at heavier traffic times, the software never slows or has delays. I also feel quite safe using the software with required password changes every month. I would recommend Fiix to any worker that has to complete a report of their assigned tasks.

Nachteile

For some months, Fiix was rather slow at any time of the day. This was resolved after a survey of the software's recent performance. Tablets also tend have a slower time on the software but this could be the tablets performance and specs.

Vorteile

He’s very comprehensive and easy to use compared to others software And everyone can understand it

Nachteile

Sometimes when you use it on the phone it takes long to open there’s only problem but on the laptop is fast maybe is a network of our company

Vorteile

Fiix is really easy to learn. Interface is very user friendly and easy to navigate. Easy and intuitive customization to function however you need.

Nachteile

Report writing function could be a little easier. Maybe add hoverable descriptions for each report, there are so many similar reports it can be confusing although there are many more reports available now than ever. Changing the name was an issue since we referred to "Maintenance Assistant" in several SOPs integral to our Food Safety Management System and had to go through and change all those references.

Vorteile

The fact that it is cloud based let us implement it for the assets that are out in the field, away from office PC's let everyone use it and not just office people.

Nachteile

Creating a WO has gotten better since we first started using it. But it could be even more simplified to get the staff doing the work generating WO's instead of just fixing what is broken. The simpler the better.

Vorteile

Uptime. Very good sable software. User vriendly. Tool to anylize maintenance.

Nachteile

The previous app on cell phones but the lates is better.

Vorteile

Ease of use, Customer service, reports, etc. In fact the CMMS is really simple and efficient. I've been SAP PM Key user for 8+ years before using Fiix and almost everything you need for maintenance management is really at hand. The software's inherent customization is impresive.

Nachteile

Integration with ERP, I don't know if that is possible, sometimes and ins some parts of the software the translation is not very accurate, or hasn't been translated at all and as I'm in Chile our technicians aren't fluent in English and that can create certain confusion

Vorteile

I like how easy it is to be in a work or for instance and then have the parts signed up pop up. I've used previous ones where you would have to jump from work orders to parts and was a pain. This you can access all kinds of data from one spot.

Nachteile

Just getting into this software, I am a new employee at this company so have only had 2 weeks on this software. Nothing to report yet for dislikes.

Vorteile

Easy to use. Supported by application. Smooth leadership app.

Nachteile

Work orders, maintenance schedule & parts list

Vorteile

The most interesting point is that I can set up the system step by step when I have time. It happens that I work for a few hours, or sometimes a full day. It als o possible to set it up and expand as far or as low as needed for the particular company where I work for at that moment

Nachteile

Sometimes it is difficult for me to upload data as a list with all the assets. This has more to do with the fact that I do not use the software continuously

Vorteile

Easy to work with, I use it in a daily basis on my company

Nachteile

Does not have yet the possibility to create work orders that trigger by a counter with rollover value.

Vorteile

The application is very intuitive, easy to learn and easy to use.
The application is very fast; creating a work order takes 15 seconds or less. Even when adding documents to a work order, (such as schematics, drawings or guidebooks), the application is fast and works very well in Mobile.
The application is very powerful, and has many features that assists me in the fine tuning of the managing of the Maintenance Department. Equipment, Technicians, vendors, parts, and purchasing management, all can be done easily using Fiix.
The application is very easy to install; there is no set-up time from the standpoint of IT. You pay the fee, you access the software, set up your equipment and techs, and start creating work orders; that easy. I had the program running with the basics and creating work orders the first day I was given access to it.

Nachteile

It is not free?
Seriously, I do not have any complaints so far, nor have I run into something I cannot do. Time will tell.

Vorteile

What I like most about the Fiix software is the stability. In the nearly half year I've used the product I've experienced zero crashes or lost work. To me, this is of the highest importance. Nothing more frustrating than entering loads of information into a software only for it to crash and be forced to start over.

Nachteile

What I like least about the Fiix software would be accessibility. The ease of access isn't quite what I think it could be. In order for me to log into the software I have to bypass other peoples saved username and password when I use the software more frequently. Once or twice wouldn't be an issue but the rate at which I use Fiix makes this a major inconvenience.

Vorteile

Easy to use and simple to set up , can generate work orders quickly without having to go through too many fields . Easy to schedule PM's and simple to create task lists and assign , also easy to complete and close.

Nachteile

I haven't really found anything that I dislike and I have worked with several other CMMS systems.

Vorteile

Scheduled Maintenance very helpful to remind the maintenance activity and guide with specific tasks, but Nested PM only use one integer multiply. So, another scheduled maintenance should be created.

Low Stock notification help us also to maintain our stock.

Nachteile

Spareparts can not moving into another store location. It becomes to multiple location and can not delete the initial location. Parts have possibilities to move.

Using Profesional which can create customize report, for me, it difficult to configure/create the report.

Vorteile

THE EASE OF USE VERY FRIENDLY INTERFACE . ALL THE REPORTS AND USE OF PURCHASING. THE MAINTENANCE PART IS TOP NOTCH AND DETAILED .

Nachteile

CLOSING MULTIPLE WORK ORDERS LACK TIME OF MAINTENANCE IF THIS WAS ADDED THIS WOULD SOLVE A LOT OF CLOSING ORDERS 1 BY 1

Vorteile

I like that I get updates on the jobs I request. The overall feel of the system is great and it gives many options to keep the system standard. It's great that it's web based so many people can access it.

Nachteile

There are a lot of options, which is a pro, but also it can be kind of complicated for new users. Some more simple instructions for placing work orders, within the system, would be great.

Vorteile

Fiix is good for asset, repair and maintenance tracking. Easy to upload invoices and log inventory. It gives you reminders for services that have a schedule. Very easy to create / submit work orders and helps with balancing the work load among our maintenance staff.

Nachteile

Not all features in the system we are using as of the moment but I cannot think of anything I dislike about the features we are using.

Vorteile

Easy to use and supported at the back end by real accessible knowledgeable staff. The pricing structure is accommodating to the smallest organisation right up to the largest. The import and export features and capabilities makes roll out a breeze.

Nachteile

The fixed work order numbering sequence with the inability to simply adjust (difficult for startup, not so much a problem after that).

Vorteile

I really like the inventory side of the software. Being able to run my parts inventory like a dealership is very helpful.

Nachteile

I least liked implementing the software. I learn best by doing. I should have used the resources available to learn the software and implement it easier. After using it for a few years it is becoming much easier to use.

Vorteile

Very versatile. Lots of features. Having the ability to include asset pictures and attach documentation is a great feature. Creating scheduled maintenance is straight forward. Relatively simple and uncomplicated for users to complete and close out work orders. Also, having parts locations identified in the system is a nice feature.

Nachteile

The system will not let me link to documents on our internal network; this means I have to have duplicate documents on the Fiix cloud. There is a lot of work to set up user, page and menu permission (though that kind of comes with the territory using a database)

Vorteile

The software is very customizable but needs to be setup from the beginning of use. Record keeping is very robust.

Nachteile

Online access. This feature slows the system down during times of low bandwidth. Occasionally mundane tasks can take much longer when uploads and downloads are slow.

Vorteile

Easy to use software with full of features

Nachteile

Personalization issues, integration with ERP