Fiix – Bewertungsseite 6

Vorteile

There are tons of features and user customization that can be completed with Fiix. We like the price for what we get out of this product. Fiix has helped our company track and understand the needs of our maintenance department.

Nachteile

We do not like the mobile app that goes along with the Fiix suite. The app is not user friendly and very difficult to understand and use. We have had to stop using the app due to this.

Vorteile

Ease of use. Bang for your buck = Functionality.
Reliability of software.

Nachteile

Lack of customization. Need to top tier access to be able to customize. Not been able of capturing digital signature.

In Betracht gezogene Alternativen

Vorteile

It is easy to use as the interface is institutional design.

Nachteile

It makes loading slow when too many items(more than 200 check boxes) are listed in a page. I guess it shall be restricted not to register more than 200 in one category.

Vorteile

The ability to see the needs of our people as soon as the requests are made and the communication stream that is started is very important. For me to be able to immediately prioritize and assign the work to the proper technician is helping our team be more efficient. It used to take a day or two for a work order to make it from the requester to the proper technician and the requester was not always certain he received it. Now the emails are sent as soon as the request is submitted and we can communicate quickly and put everyone at ease.

Nachteile

Not being able to attach photos in the mobile app is a little disappointing. I thought there was one update that included that feature, but we are still mostly happy with the product.

Vorteile

The ability to track and communicate quickly and easily about Work Orders, PM's, and Projects has made this software our go to for all of our daily Maintenance needs.

Nachteile

Loading in some of our information was difficult because we tracked everything on paper before we switched over to this platform. Once all of the hard entry work was done, we have enjoyed it tremendously.

Vorteile

Ease of getting up and running and using the software. Adaptability to set up and customize to your particular business.

Nachteile

Wish there were samples/screenshots showing how other users set up and customize things to their liking. Share ideas so that in the process of setting up assets (and such) you can then think through the process before committing to a certain path of execution. Maybe even some type of user group.

Vorteile

Fiix creates reports that are very clear and easy to grasp the work load my team has completed, which has been a great experience.

Nachteile

Very simple to use and comprehend. Keeps track of work orders and logs in a very plain and accessible manner.

Vorteile

Great for ease of use. Have some options we really like. Good product

Nachteile

The way Asset # are assigned and the ease to find parts. It is two fold out entries have to be correct but it should be selectable.

Vorteile

The easy of use and how few clicks away all controls are

Nachteile

There are lot of reports in fiix but lot of them don't give me the information needed. Building new report might be more easy

Vorteile

Being able to keep an on going history of the work performed at your customers location is a must.

Nachteile

I wish you could change the title's of the categories on the screens because we have different needs that need to be applied.

Vorteile

The software is easy to use, maintain and expand in as necessary. Preventive Maintenance schedules can be nested and allow for minimal work orders produced on overlapping PM.

Nachteile

the only con i have is the software hangs up and you have t reload the page. Work around has been to set the page to automatically reload every 10 minutes. Also work order request fields need to be made mandatory so a work order can not be submitted unless they are filled in. Make this feature selectable.

Vorteile

It's pretty easy to use. I love all the history it keeps. Also has places to put the supplier and the suppliers part number.

Nachteile

I don't like the load time. When you are adding a part to a work order it has to load for a few seconds.

Vorteile

Easy to use
Simple to setup
Effective at managing assets
Efficient reporting system
Friendly guest portal
Excellent mobile app

Nachteile

Nothing comes to mind. All my original issues were dealt with extremely quickly.

Vorteile

I like the amount of Historical Data it stores. Amount of data I can enter for a part, asset, location. I like how it links everything to an asset, work orders, PMs, spare parts, BOMs.

Nachteile

I can't use a barcode scanner at a desktop computer to locate a spare part. I need to use a phone or tablet. It takes a lot of effort to train and educate employees on how to use it religiously. Spare part counts are always off. Comments on work reports are lacking/missing. Report writing is difficult; this should be set up more like creating a filter. I wish I could get technical support without the Fiix team always trying to sell me something. I want more people to use it, but buying licenses for each is expensive for the little amount of time each would use it.

Vorteile

Lots of feature, most of pretty useful. Adoptable and works in "pieces" , works well in a small organisation as ours.

Nachteile

Takes time to get used to it, different features on different mobile platforms.

Vorteile

I like most of the software is it is well-organized. The assets and spare parts are monitored and the preventive and corrective maintenance work orders are ok as well.

Nachteile

I like least about the software is the reporting tab

Vorteile

Easy to use software, integration to generate files in excel software

Nachteile

I need fields like maintenance type, assets, dates, etc. to be filtered.
I would like you to change the date format, so that when you go to excel it can be filtered more easily.
I would like you to add a field to write the name of the maintenance technician

Vorteile

User friendly. The ability to attach files directly to the equipment file.

Nachteile

The ability to copy/convert old work order in to new work orders.

Vorteile

Integration was rather seamless even though we didn't have a CMMS before. We don't use nearly all the features the software offers, but we're continually utilizing more. It's been great for referencing past work and creating records for audits that are standard in our industry.

Nachteile

As the admin I use Fiix more in depth than most of our users. I find some of the little things to be a bother, like how small some of the buttons are, or that I can't do more bulk editing.

Vorteile

Ease of access
Simple user interface with training videos
Ease of adaptability to local environment
Cloud compatibility
Pocket friendly
Great customer care and after sales support

Nachteile

Software not easily adapted for Production reporting and Logistics MRP functions

Vorteile

I use the calendar feature the most frequent, I would however like a way to carry jobs from one week to the other without having to to into them manually and changing the start dates

Nachteile

Cannot change start dates for multiple tasks at once
reports are fairly hard to make on your own with limited time, can see how you would be able to learn how to if you could spend the time

Vorteile

being able to track inventory, and keep technicians busy

Nachteile

notifications of work orders are not getting to team members

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Vorteile

Can be used on mobile devices, makes no need for paper. Techs can pull up manuals & work log on the devices as well.

Nachteile

The planning part of the software, Not to good of flow chart for planning out shutdown work eg work orders that will take 80 will just a pair on start date of job but not flow out in say 6 hour increments till job completion . It could have it I may not of found it yet .

Vorteile

users can make requests, as the administrator I can cut out the little things and prioritize the requests and edit as needed.

Nachteile

about once every month I have to go through the log in process. Kind of a pain

Vorteile

Mobile friendly
Intuitive to use
Ability to store and access documents easily
Real time data
Notifications

Nachteile

Would be good to have support located in Australia

Vorteile

The reminders, makes it easy to get the maintenance done :)

Nachteile

It is only in English - you can't use Windowsbased mobilphones with Fiix

Vorteile

The Dashboard, I like its functionality. It adds a lot of value to its users.

Nachteile

Being able to capture Overtime.
Being able to sign off Jobs on the mobile App (two sign off's)
Being able to add inactive staff to works orders on the App
Being able to assign budgets to Users
Being able to add more classifications to inventory cycles

Vorteile

work order creation help you to keep on track with what's going on in the company

Nachteile

the mobile app need to be upgrade cant get to access all information on the app

Vorteile

I like the fact that this software has made it easy for me to gather information and also make barcodes and register all my merchandise and keep track of everything easier

Nachteile

I haven't found one thing that is negative about this software and the apps that it has provided to me to help my business grow

Vorteile

There are no glitches in what it does. Stats and records are right on cue.

Nachteile

Unable to separate maintenance from QA which means when QA has work orders that are late or fall behind the maintenance stats are affected. Need to be able to departmentalize the reports.

Vorteile

I like the fact that anyone can submit a work request. This makes it easy to report something that needs attention.

Nachteile

It has more features than what we are able to use

Vorteile

i like that it's an attempt to streamline what all us rangers have in our heads.. but i think it falls short.

Nachteile

overly complicated, uses way to much of my time to complete work orders. spend more time on the computer than doing my job. the more i spend on the computer the less is spend in the field doing the actual work. it is a distraction not a benefit.

Vorteile

Ease of use, price, quality product, customer service representatives are very knowledgeable and friendly.

Nachteile

Hard to customize work orders, time to generate reports needs to be more customize-able. No other cons at this time.

Vorteile

The flexibility to customize the software.

Nachteile

Have to pay for multiple users on one account.

Vorteile

I like how you can log and save documents/pictures to every work order, and how you can access that information any time.

Nachteile

Making a custom report could get really confusing, it is manageable once you get the more familiar but it is really hard at first.

Vorteile

Allows for a place to keep all maintenance records together and log every time a task is performed. Alerts users when a tool needs calibrated or checked.

Nachteile

Takes a lot to set up and can get confusing on scheduled items. Not the best overall view of items.

Vorteile

I truly appreciate the ease in managing and scheduling jobs and keeping track of open and closed work orders.

Nachteile

Reports creation should be simplified. Most of the built in reports do not give the desired results in term of data and in some instances the information is difficult to understand.

Vorteile

Easy to use UI, really enjoy the reporting as well

Nachteile

Some multi-site functionality is tough to use

Vorteile

HISTORICAL DATA ON ORDERS AND WHERE PART WAS USED

Nachteile

SETTING UP THE PARTS WITH PROPER BOMS AND BUSINESS ALOT OF DATA ENTRY BEFORE USING IT TO IT'S FULL CAPACITY BUT ONCE IT'S SET UP IT GETS EASIER

Vorteile

The widgets/gadgets.
Functionality such as adding files, photos, documents.
History of work orders.
Filters.

Nachteile

Not able to create own widgets/gadgets with your own variables (maybe an admin user can).
Some variables in work order are not used and not useful. Should be removed.
Some widgets are difficult to understand.

Vorteile

The thing that we like most is the ability to track work order status from submission to completion. The work order management system gives us the ability to assign projects to staff and update inventory as resources are utilized in real time.

Nachteile

The jargon is very technical and there is a small learning curve. Once you have watched the videos and begin to use the system it becomes easier to use.

Vorteile

This software enable me to oversee the technical department in another way than I used to do it. Reports that I had to sit for hours to type manually are being send to me without me doing anything, once your templates has been set up and scheduled the report is in your inbox before even starting your day.

Nachteile

The software does only allow you to make your own works order template once you sign up for the enterprise version. This is a standard which every company want to do and therefore Fiix forces you to upgrade only for this function.

Vorteile

Fiix is like a companion to me. As a user and an engineer that operates a solar plant, I have a lot of activities that I need to be reminded, and Fiix does the work. I am reminded always of my scheduled maintenance on-site. Also it records all the activities I have done and when I have a hard time to find it in my personal document, Fiix helps me find it. It is also like a tool that keeps all my files. As long as you are active and eager in recording your activities.

Nachteile

As it always reminds me, but still I tend to forget to record most of my activities. I do not know but there are times that I lost interest in using it.

Vorteile

tracking of consumable goods and auto email alerts.

Nachteile

Difficulte to set up new users and job information

Vorteile

Its user freindly - after the latest app, its even more end user freindly.

Nachteile

Customizations for inventory management, and manager Management could be better.

Vorteile

Finding out what is wrong with certain machines instead of walking around and asking everyone if they know of a problem with the machine.

Nachteile

Do not have any that I know of at this time

Vorteile

It is fairly simple and innovative. The support have helped a lot in the past.

Nachteile

It is very very expensive and definitely not easily adaptable. There is no customisation for the less expensive versions. Not suitable for any type of operations. Training is not free.

Vorteile

This program makes it a breeze to track equipment and repairs. Trends are a great help for pinpointing trouble spots in your equipment.

Nachteile

It was a little long entering all the equipment and data into the data base. I am not the best with data entry.

Vorteile

PM function keeps maintenance activities on track.
Spare part and asset function monitors equipment and supplies.
many reports make daily tasks very easy to manage

Nachteile

so far we are trying to customize RFQ system, it still need some time

Vorteile

Establishes rigor in our CMMS system. The untethered application is useful for our industry.

Nachteile

Inventory was difficult to import. Building the structure or format around our system is something we are struggling with, but it's not the software's fault. It's our own doing.