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- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Great Product! and User Friendly!
Overall a great system.
Vorteile
User Friendly
Functionality
Easy to learn
Nachteile
Flexibility with renaming and deleting preset status fields
Antwort von Rockwell Automation
Hi Jarrod, thank you for the review. It's great to hear that you find Fiix user friendly and easy to use. For security purposes, we have deliberately designed Fiix to make it harder to delete certain fields (such as status) if you have a record associated with it. That being said, you should be able to easily rename the fields. If you are still experiencing difficulties with this, our support team will be able to help you at [email protected].
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Flix Review
Good so far, lots to do
Vorteile
Platform has room to grow with the company
Nachteile
Adaptability to various work flows, Integration with safety based processes
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Fiix review
Very good....
Vorteile
Ease of use, user friendly, great customer support.
Nachteile
some issues with reports, not so easily to customize
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Very good experience
Easy lo learn and easy to use. Very good
Vorteile
Easy to use and works great for audit. Liked.
Nachteile
So far no issues with this program we have nothing but good experience with it
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Fix review
Vorteile
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Nachteile
I have on occasion left a work order or the like unsaved then closed the page, so an auto save function could be useful.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Fiix CMMS Review
Vorteile
The ability to access the CMMS from the mobile app, online portal and request portal makes it accessible and useful for everyone, no matter their involvement with maintenance or facilities.
Nachteile
Some areas could use more efficient bulk data input processes.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Good Software
I am satisfying with this version of Fiix
Vorteile
Easy to create work orders when need it
Very good reminder
Nachteile
Not able to picture when I am creating a work request
- Branche: Kunststoffe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Real good software
Vorteile
Can track all work orders. Time and scheduling machine events.
Nachteile
I am still learning the software on my side, I haven't a lot of cons as of yet.
- Branche: Architektur & Planung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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I highly recommend fiix
It is a good work tool, easy and very useful
Vorteile
It is very useful that prerecorded tutorials are included
Nachteile
I like everything, it is very useful and easy to use
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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review of cmms
We implemented CMMS to enable us to control our M&E assets and locations in order for our local engineering team to undertake various site checks. It provides audit and accountability and ensures we do not miss out on various inspections/checks.
Vorteile
CMMS can be tailored to your own business requirements. It offers a wide range of functions, again depending on your business needs. Support has been good when I have required assistance.
Nachteile
From a personal view, not ideal for third party vendor maintenance. A little frustrating in setting exact dates
- Branche: Metallabbau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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fiix issues
Vorteile
really did not care for the product as it did not do what we were told it would
Nachteile
was supposed to integrate with Net Suite but did not at all
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Plant Maintenance Manager
I have used it for two years now and will not change software if it is my option and will implement if the availability is there in any future companies.
I just think it makes so much sense to use FIIX compare to major maintanece software companies that you end up hiring a support tech because you never trully understand the system and/always run into complications.
Vorteile
Maintenance friendly, language diversity, real-time reports, easy to manage, good software to start a preventive mainance platform.
Nachteile
Purchase approval, some of the reporting options are redundant.
- Täglich für Mehr als 1 Jahr genutzt
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Beneficial and productive
Vorteile
I inherited Fiix when I assumed the role of Maintenance Supervisor, alot of data had already been entered into the system and I was able to edit it as needed without completely re-entering everything.
The software is a valuable tool for all facets of Maintenance operations: Work requests, Work orders, Scheduled Maintenance, Purchasing, Inventory, and Cost tracking of repairs to equipment.
Nachteile
Some of the help videos gloss over the subject and do not really answer my question.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Engineering
Vorteile
Monitoring various sites and knowing the areas of improvement displayed on one page
Nachteile
Adding projects can sometimes prove difficult
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Best and very friendly software
Vorteile
I like every thing like Reports, history, scheduled, inventory records etc.
Nachteile
Its good and very help full for me and my management
- Branche: Kunststoffe
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Ease of Deployment
We deployed FIIX about six months ago. I was a little worried about rocking the boat with the techs workflow. They took to it right away. There is a noticeable difference in the follow through on our maintenance. Also, I have gotten compliments from every department. FIIX has greatly improved our visibility in a very short time. This being said we are still in the first phase of the rollout, but with the FIIX team, I feel that the second and third phases will go just as smooth. FIIX Software has performed to and exceeded my expectations.
Vorteile
Ease of use, Features, Reports, and the FIIX team.
Nachteile
The phone app is good but can be a little confusing at first for the techs.
Maybe make the Apple-only version available on Android.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Great Workflow Software
General workflow and maintenance scheduling is the main usage this app sees for us but has been incredibly useful in that regard.
Vorteile
It's incredibly easy to use on desktop and on mobile. Scheduling maintenance reminders is a necessity and it's never been easier without this app.
Nachteile
The amount of features can be overwhelming at first and sometimes it can be a little buggy but with some tutorials this program is very easy to grasp.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Review for Fiix
Vorteile
As good as advertised. A one-stop solution to various challenges in running a company, ranging from time management to resource management. The resources can be either men or materials. The interface is smart and interactive.
Nachteile
The only con that I can mention is that it is loaded with so many features that one may need a good amount of time and effort to learn and get used to all the features.
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Fiix was brought in as replacement for a non-user friendly system. It works!
Vorteile
Ease of use. The mobile app and QR code stickers make production floor maintenance easy. Creating and finishing work orders are quick enough that we now log everything.
Nachteile
In work orders with long labour task lists, it is a pian having to select an item, having the list reset and scroll back down to select the next.
- Branche: Verteidigung & Raumfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Outstanding CMMS System
Vorteile
Our ability to add assets and workorders (with detailed completion notes) has been a tremendous benefit to our organiztion. Our ability to review historical findings has saved time in troubleshooting
Nachteile
Very little. We'd like to have more flexibility in the lower cost version to modify and create ad-hoc reporting.
- Branche: Maschinerie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Fiix Review
We have had a great experience with Fiix and have seen an increase in up time and an increase in our preventative maintenance completion.
Vorteile
Ease of use and ease of training the Techs
Nachteile
The new app and how to mark off completed work with the check mark.
- Branche: Luft- & Raumfahrt
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Good experience for the last year!
Able to keep up with the work done on the equipment and facilities I am responsible for. With easy access I can know the status of assigned work in seconds.
Vorteile
I like the fact that the database is available through the internet making it easy to access the data.
Nachteile
The app needs some work. And, I would like to be able to override some of the errors I get when trying to add and change things. I'd like to be able to change tools to equipment and back the other way or tools to spare parts and vice versa.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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pleased with the overall systems ease of use
better able to structure and organize my day, have ease of access to info
Vorteile
The ability to run reports quickly, the dash board it very user friendly - seems to be modeled after the cube software, which I like. Easy to navigate, to add files into the the equipment and reference those files later.
Nachteile
not so much a matter of what I like least but what it doesn't have at all. A war board would be nice, dates and times for ongoing projects and campaigns. Better metrics in reporting. A calendar that is integrated with a war board. The big picture, ie calender with scheduled maint for the year, projects being worked, projects approaching.
- Branche: Kosmetik
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Tremendous Value!
We are solving turnaround times for maintenance tasks. Also solving inventory and allocation issues.
Vorteile
The integration points between the IPAD/IPHONE camera and the application. Also the ease of use use for our end users.
Nachteile
The initial ramp up and set-up without a previous database was long.
- Branche: Lagerung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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For the computer challenged
Fiix keeps a detailed record of all maintenance performed which can be accessed for compliance purposes or show when time sensitive maintenance is due
Vorteile
Easy to set up your maintenance assets and maintenance schedules on various time frames for the computer challenged
Nachteile
Haven't come across any stumbling blocks even being computer challenged
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Best value product hands down
I used FIIX previously and I was able to recommend it to the new organization I now participate with.
I have been pleased and happy to know that I can manage resources, assets and facilities from anywhere.
Vorteile
No need of hiring local IT personal to upgrade the system
After review over 20 different products
this is the best value product you can find
No initiation fees, which is optional but no mandatory
We are happy customers
Nachteile
We are still trying to figure out how to print the QR codes
but I guess we will need to contact tech support
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Best program to learn CMMS on
Great!!!
Vorteile
How easy it was to figure out and set up. Being able to track all my assets and what type of maintenance.
Nachteile
Having to pay for more features by upgrading. Recommend making packages customizable for features.
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Good but interface is not user friendly
Vorteile
A lot of good futures, everything is there what we need for work
Nachteile
It is hard to find specific assets, search engine could be improved. Windows for descriptions are too small
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Fiix Review
Vorteile
Parts and service repairs tracking for my team
Nachteile
Mobile App change , first app was easier to use.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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J's review
Time in front of the computer documenting work has practically been eliminated and it gives us more time to focus on working on tasks.
Vorteile
Fiix helps me save a lot of time at work. There are still a lot more we have to learn and nifty features we haven't yet made use of but we're really haopy with it.
Nachteile
It would be great to be able to use voice commands when filling out time spent on tasks. Integration wise it went very smoothly for us.
- Branche: Konsumgüter
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Very Versatile and easy to use
I manage a 700,000 Sq. ft. / 130 Acre Distribution campus as well as several smaller satellite facilities. While only using for a short time, Maintenance Assistant has helped us get our PM's, Parts and priority work organized. It's very user friendly and is feature rich.
Vorteile
Very Flexible, lots of features. Nested PM's, BOMs and barcodes, and file storage related to the asset are among my favorite features.
Nachteile
Mobile App does not work well, frequently crashes when scanning barcodes. When viewing a part you should have the option to charge to WO from the part screen. Would be nice to have expiration dates for vendor docs, just as employee records do.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great Product
We are a water utility. We have a lot of maintenance items covering a wide range of types of assets. The flexibility and detail of Fiix has allowed us to set up very effective maintenance programs.
Vorteile
The software is very flexible. We have been able to configure it to very closely meet our needs.
Nachteile
Documentation could be better. We have been discovering some very useful features almost by accident. The report writer, though very flexible, is not particularly user friendly.
- Branche: Luft- & Raumfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Very versatile
We use this program for a number of our different operations from facility to vehicle maintenance, it does it all with no issue. The option to be able to separate each division but still use the same database is great and has proven to be a very useful tool.
Vorteile
The automation and notifications with scheduled maintenance and the custom reporting feature
Nachteile
Not having the ability to edit some of the options or system defaults and some of the bug fixes and feature upgrades seem to take forever.
- Branche: Regierungsbeziehungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Daily user
Vorteile
Keeps track of completed work. Helps to keep projects organized.
Nachteile
Can’t add notes after first starting an assignment.
Antwort von Rockwell Automation
Hi John, we're happy to hear that Fiix has helped you keep your work organized. We do allow users to add task notes and work order notes after an assignment is started. Perhaps there is a configuration on your CMMS that is preventing you from being able to add notes. Please contact our support team at [email protected] so we can help you resolve this!
- Branche: Glas, Keramik & Beton
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Excellent, great tool for maintenance Schedules and support
easy eschedules
Vorteile
Auto Schedules and the way for creating the work order is very single, also if you have no to much equipment is very complete
Nachteile
Reports sometimes have to many data, anyway using the filter, and the order's time reported at the calendar show for me a little confuse.
- Branche: Metallabbau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Excellent program very user friendly
Excellent and searchable records
easier to show problems with machines that may need replacement
Lots of reports to choose from
Vorteile
What I like the most is how user friendly the program is, Compared to other similarly priced software packages I have used in the past. Also how often improvements are made to it
- Branche: Konsumgüter
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Very Smart !
amazing experience, really great tool to use for work
Vorteile
its very easy to access and manage all maintenance tasks that need doing and the organisation and layout is great
Nachteile
no comment, all is great, i look forward to any future improvements that may come
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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CMMS 4 life
The CMMS really help me keep track of my work assignments. It's easy to use and I like that I can do it all on my phone when I'm not at my desk. I helps me a lot when I have to look up old info I recommend this to other companies.
Vorteile
Easy to use on computer.
Nachteile
The website and phone app are a little different from each other.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Reliable CMM
So far fiix has fit in nicely and has become a very valuable tool for tracking inventory, PM and work order status.
Vorteile
Once familiarized with Fiix, it is a very easy software to navigate and utilize.
Nachteile
The phone/Ipad app could use some work to make honestly
- Branche: Metallabbau
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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One Year in
its been a great addition to our Maintenance department for traceability, trackability, and accountability.
Vorteile
Trackability of equipment, inventory, and work hours
Nachteile
Some changes made to tablets caused our scheduler to retrain techs
- Branche: Hausmeisterservice
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Best I've used
I've used 3 other CMMS"s in my career and none were as user friendly and efficient.
Vorteile
Saves files and pictures, emails work orders , very easy to use and very reliable
Nachteile
Too many options that I don't use. Needs a simpler, less detailed option maybe.
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great app
I like using this app because it makes life easier.
Vorteile
The different options of categorizing work orders
Nachteile
Different changes to the app. Not sure if it’s different updates causing the many different changes.
Antwort von Rockwell Automation
Hi James. You may be interested in attending our quarterly Fiix roadmap webinars that are exclusively for Fiix users. During these webinars the Fiix product team highlights all the new features that have been added in the past quarter and provides a roadmap for upcoming feature developments for the next quarter. Make sure you're opted in to receive emails from [email protected] to get the registration notifications each quarter. If you're not able to attend the live session, the on-demand recording is available to watch on your own schedule. Your customer success manager can also share this product roadmap with you so that you have visibility of what changes are coming.
- Branche: Lagerung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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REVIEW
WHEN I FIRST GOT HERE IT WAS NEW TO ME. BUT AFTER USING IT IS A VERY EASY PROGRAM TO USE.
Vorteile
IT IS AN EASY PROGRAM TO LOOK UP ITEMS AND WORK ORDERS
Nachteile
IT DOESN'T TALK BACK AND FORTH WITH UP DATES FOR SUPPLIES WITH DISCRIPTIONS AND BIN LOCATIONS.
- Branche: Öl & Energie
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Managers Perspective
We have been better able to track and stay on target with scheduling and recording PM Services.
Vorteile
This product has been very user friendly and compatible with our existing systems. It has been a good tool to track and control inventory, maintenance records and equipment service intervals.
Nachteile
The initial set up for our parts inventory was a bit overwhelming.
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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I'm still learning something new.
I was sceptical at first because we used different software, but now I can say that I am more and more pleased.
Vorteile
All the things that interest us can be found quickly.
Nachteile
Hard to say, we are still improving this software by sending our feedback.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Fiix ease of use is Great!
Vorteile
Software is very user friendly. Ease of use means a lot when your time is limited.
Nachteile
I really dont have a dislike. I would like to see automatic printing. When you have a preventive maintenance work order that comes due same time each month it would print the work order to specified printer so team could pull work orders from printer and it would also be another reminder that this needs to be completed.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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City of Atlantic
Love it has proved useful and saved money in labor hours
Vorteile
Its so simple to use remotely and on PC keeps track of data we need
Nachteile
That I can not add equipment costs to a scheduled maintenance
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Best Software I have reviewed and that’s the reason I went with FIIX
I absolutely love the FIIX software.
Vorteile
It’s very easy to use, also has help videos for every possible feature available.
Nachteile
When inputting a work order if it locks up or the code to submit isn’t entered correctly, it still creates a blank work order and submits it.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Maui Fixx
Easy to access on mobile and anywhere
Vorteile
Helps me see history of repairs to identify problem areas and need for replacement. Help convince owners need new or not worth fixing
Nachteile
Have many users I have in various places.
- Branche: Forschung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Fiix review
Vorteile
easily check previous work records.
track open work orders
easy interface
Nachteile
slow loading times during the day with occaisional page reload issues
Antwort von Rockwell Automation
Hi Lee,
Thanks for your review. We're glad that you find Fiix easy to use. We're sorry to hear that you experience slow loading times during the day, but we're happy to share that we're always working on improving our product performance so that we can improve the speed of our system.