eWay-CRM – Bewertungsseite 12

Vorteile

The software is simple to set up and use for a better experience within Outlook. It saves me the hassle of having to jump from Outlook to another CRM. Saves me time and keeps my productivity focused.

Nachteile

I tried to register from a free account to a paid account within the software and got an error. Am okay using the free version for now.

Vorteile

eway-crm billing & invoice process has been good an task mangement system has been excllent and function has been properly work .eay to use or customer support service has been amazing.

Nachteile

eway-crm has been nice platform but many time of show for the error not a big problem . i am satisfy.

Vorteile

eWay-CRM is the best platform for a person to maintain their customer database and also helps in generating and tracking the reports.

Nachteile

Doesn't seems that the platform have any least liked feature.

Vorteile

Integration with Outlook is seamless
Logical relationship management which follows business process very well and that's before you start using the very powerful WorkFlow processes

Nachteile

So many features available I'm not sure which ones to start with and action first

Vorteile

I like speed and clarity. technical support is great and flexible and helpful

Nachteile

I don't know, I can't remember anything now

Vorteile

Integration with Outlook. Auto-linking emails with contacts. Protection of unintended deletion of DB items. Ability to manually link any item with more than one contact and/or Companies

Nachteile

Mobile version not so helpful.
The new interface needs to be more compact when showing records

Vorteile

eWay is easy to use. It has more features than our staff require. It has improved our sale team efficiency.

Nachteile

It was initially a little difficult for some of our sales team to learn how to populate and update Deals.

Vorteile

This software i very easy pro use. I have overview about my costumers everytime

Nachteile

I don´t know. I think, this software is absolutely perfect

Vorteile

The direct integration with Outlook makes CRM seamless and saves lots of time working between 2 different systems.

Nachteile

Nothing negative so far. Outlook marginally takes a longer time to open.

Vorteile

Embedded in a familiar tool, Outlook.

Nachteile

They need a Android and Apple app (I understand these are being developed). Folders for documents should be more Windows native, folders, sub folders, etc., in lieu of categories.

No way to customize reports.

Vorteile

We use Eway to process payments and it make our everyday business systems so much easier and faster

Nachteile

It can be difficult to find old payments in the system sometimes

Vorteile

The fine tuned program works in our small business environment. The virtually immediate technical advice and guidance is highly valued, well informed and most importantly “Freely Provided” without additional charges to the user.

Nachteile

None that are of meaningful importance.

Vorteile

It is seamless in my Outlook! Excellent.
I can send individual emails to all my contacts without it looking like a autoresponder. Truly looks personalized, which it is!
Covers everything needed to maintain my client list and stay on top of what's happening.
The customer support is friendly and responsive.

Nachteile

It crashes. I wouldn't say a lot, but enough to where it impedes me at times. At least a reboot can fix it most of the time, but sometimes gotta use support. Like I said support is friendly and responsive, but the time to get responses is longer than desired when I have compaisgns I need to send.

Vorteile

project, journal, email, document, POHODA intergation, regular progres in software=updates ... etc

Nachteile

nothing big, perhaps just limiting the size of the data

Vorteile

- The integration with Outlook.
- The speed of access to linked information - contacts/companies/opportunities/...
- The easyness to use
- The quality of working simplifications
- The possibilities to customize the tools according to needs
- The quality and speed of answer in case of difficulties

Nachteile

- For instance, I do have enough "bad experience" to point out to topic
- The difficulty to discover eWay-CRM amongst competition.
- The language could also be French

Vorteile

we use the eway product primarily for the contact database

Vorteile

The customer service is excellent!
The convenience of using this within Outlook is so useful.
The best part is being able to send emails to a list of contacts as it's one to one mailing. There's no bulk mail issues at all since it's one to one. Excellent solution for that.

Nachteile

It has bugs fairly regularly. Not a ton, but enough to be inconvenient at times.

Vorteile

user friendly, clear, interesting features

Nachteile

everything I need for work is available, I don't know about anything that is missing yet

Vorteile

I like the connection between emails and cases, all is in the loop, even we don't use all features of the software. Sharing information across the team is crucial.

Nachteile

I would like use better the connectivity between cases and company details, because it is easier to fill all data when the opportunity starts then later. I'm sure there is a way how to do it , maybe just more practicing.

Vorteile

The ability to work within Outlook while still having the flexibility to create fields and processes relevant to me.

Nachteile

I would like to see some ability to graphically represent tasks.

Vorteile

It integrates seamlessly with Outlook. It tracks emails, tasks and meetings to keep us on track with our customer service.

Nachteile

The tutorial videos are out of date for several of the components.

Vorteile

I like how it's super customizable and how it integrates with other tools. and whenever I have a problem the support team is very helpful

Nachteile

nothing to dislike about eway CRM for now

Vorteile

It integrates with Outlook perfectly. The web app is wonderful and the general interface is intuative

Nachteile

Can be confusing. Some of the better features are not obvious.

Vorteile

Ease of use and customization.

GDPR features are amazing.

Built in professional email

Super stable

Nachteile

No notification of a client having errors

Vorteile

Simple installation in a couple of days, Modularity, easy of use, meeting all important needs, no need to make additional programming. Good flexibility in case of adding additional functions, Perfect service.

Nachteile

I need to install Windows platform on my MacBook. It is complicated when you like to use it with Apple.

Vorteile

It helps me stay organized, fairly easy to use

Nachteile

Not really any issues. Easy to use, easy to understand

Vorteile

Product is complex. We like fast customer support and marketing module that allows us to pursue and monitor our mkg campaigns. With this product we are focused on our customers and their needs.

Nachteile

Not good synchronization of tasks created in Journal with Outlook - problems with notifications send to Outlook.

Vorteile

Fully integrated in outlook, easy to use, focus on basic features for small firms

Nachteile

Some of the text formatting can be improved

Vorteile

I like that it enables everyone to be on the same page, when it comes to proposals, their status and gives a sense of what everyone is currently working on at the moment.

Nachteile

It is pretty slow at times
Doesn't send out reminders

Vorteile

I was looking for a simple, easy & seamless prospect tracking system within Outlook. E-way surprisingly adds so much more functionalities that some of them I haven't even started exploring yet as it more than meets my needs, out of the box.

Yet, its email marketing functionalities & campaign tracking are nothing short of awesome! Much more than what I asked for, Eway is a very powerful sales management tool & if used effectively, can simplify prospecting & convert of leads much easily.

Nachteile

Not any that I am aware of but I guess being vastly more capable than a simple sales tracking system almost places this on par with other, more expensive packages.

It would be useful to have a How To or Help button on the function panel.

Vorteile

Integrated to Outlook
Simple administration and customising

Nachteile

nothing yet,
it cover our estimation for CRM

Vorteile

The product is right where it needs to be - in the middle of Outlook where so many of us manage out entire workflow, work day, and business processes. No other CRM or project tool integrates so seamlessly nor simplifies my day as Eway-CRM. It is not the richest in features, but because it is actually part of my Outlook experience (not just a lame plugin and sluggish sidebar, but added windows and content controls), ALL of my projects, tasks, deals, leads and daily activities across multiple companies are more organized and managed than they have ever been in my 30 year career.

Nachteile

Inconsistency in terms. Reporting is week. Custimization is clumsy. Not the best help docs, lacks a web portal that is apparently available for use as of yet. Documentation is overcome by strong sales and customer support- very responsive. Portal is almost unnecessary because because Outlook use is helpful. The mobile helps a lot as well.

Vorteile

i like tha fact that the software is connected to microsoft outlook. Another benefit is having a well working mobile app. Stas and reports are also a good feature.

Nachteile

I would like for this sofwtare to implement a way of monitoring company vehicles. I might also appriciate a newsletter with latest changes since i am a busy man and have only a little time to learn about them on my own,

Vorteile

Easy to use and allows us to have a full overview of our Sales activities.
Now plays an intergral part of our Company's strategic planning

Nachteile

Nothing is perfect but have very few complaints about this software

Vorteile

registry of projects and customer contacts
the product is easy to use
integration with our existing buisness processes was easy

Nachteile

the features are sufficient
aspects of the product are clear and easy to use
integration with our business process was easy

Vorteile

I like the way it tracks emails, it is very helpful to follow up with contacts

Nachteile

I don’t really have something that I like least...

Vorteile

Easy modify of projects and contacts, very clear working environment and graphical interface.

Nachteile

I would appreciate elaborate reports, especially Gantt charts and timelines.

Vorteile

Maneuverability and clarity. Email notification. Possibility of custom settings for our use.

Nachteile

Sometimes the system freezes and in the worst case, Outlook crashes.

Vorteile

very simple operation.
Good overview of conversations

Nachteile

When searching for contacts via companies, telephone numbers and e-mails cannot be copied directly.

Vorteile

Possibility to arrange sw to meet your demands is the most powerful attribute of product. Strong contact management if you are especcially in need of it.

Nachteile

We installed product on our own server following up installation instructions. Process was complicated and product was not working in the end. We had to contact technical support. They quickly responded, checked installation status and made it work. Some steps the support technician took were not described in installation documentation.Client installation is little bit more source demanding then alternative products.

Vorteile

All information in one place and perfect database

Nachteile

Long uploading some things like searching leads or projects during joining with email or documents.

Vorteile

Fun to use and user friendly. Very Really good with tracking.

Nachteile

Saving the information is not that fast and also page loading time is also not that fast. Overall experience is great.

Vorteile

- Outlook integration so easy creation of Leads, Contacts, Companies.
- Tasks integration
- can work offline
- mobile device support (Android and iPhone), synchronization of Contacts
- many Reports
- interconnection with ERP possible

Nachteile

- server needed or cloud solution
- sometimes errors must be repaired with support
- every station has to have little SQL instance (LocalDB or SQL Express)

Vorteile

Integrated part (add-on) of MS Outlook.. User set up of workflow for leads and projects. Mobile application.

Nachteile

Multi items purchase invoice is not possible to split among the several projects during automatic import from accounting system. But this leak doesnot limits our procesess.

Vorteile

Team members can stay up to date with a file and see what has been accomplished.

Nachteile

The app for the phone could be a little better.

Vorteile

how easy is to work with the system, and how easy is to learn for beginners with detailed manual, understandable modules

Nachteile

Reports could be more sophisticated (with graphs for example) and manual could be tailored to the customer use. Filter could be set up for specific dates (from ..to)

Vorteile

Custom fields and layout, streamlined with Microsoft Office, solid customer service

Nachteile

Does not integrate with a ton of other programs outside of Microsoft I suppose but such is not necessary for myself.

Vorteile

The big advantage is that the program runs in a familiar environment. This makes it easy to implement, employees are quick to orientate. It saves significantly implementation costs.

Nachteile

As the only problem I see the ability to work on one PC in one database only. This is a problem if you work in several companies.

Vorteile

Easy to use, interface is really good and fruity. Customer support is really great.

Nachteile

Some delay in savings the information other than that everything is good.

Vorteile

Supervision of employee attendance and status of ongoing projects. Project management. Property database.

Nachteile

Usual users will not be able to use it without basic training. I have nothing else to write. It's a good system.