vcita – Bewertungsseite 4

Vorteile

I just want to thank you for Vcita and commend you on the company you've built and sustained. I've been an entrepreneur for 10 years and I know it's not easy. I admire what you've accomplished. I've been using Vcita for many years, I have seen it grow, and I'm excited for where you guys are headed.
I also want to thank you for the grace you've extended to me during times of trouble. You didn't have to, but God's given you and your team great hearts.
I look forward to many more years together.

Vorteile

The details available to capture from a client and all the necessary to customize exactly to your needs.

Nachteile

There are some navigation challenges when first setting up, but the thing I like the least is that we cannot suspend our account when not in use. Being a seasonable business, it would be a huge budget saver if we could put it on hold when not in use.

Vorteile

The scheduling flexibility and control is valuable beyond words. You have the ability to organize services and set specific parameters for each.

Nachteile

Minor bugs with the App Version that do not translate over to the PC Version. Otherwise, I have not experienced any "cons" that are beyond the learning curve of new software.

Vorteile

When someone uses the contact form, I receive an email and text message. Its easy for me to reply to them.

Vorteile

User friendly, great customer service, friendly staff, great tools, appealing layouts, great price for all the features you get, works with wordpress.org, monthly or annual payment options, significant discount with annual payment option.

Nachteile

Does not work with WordPress.com

Vorteile

Easily connects to stripe for payments. It has a great CRM With a lot of features and easily accessible for customers to make payments

Nachteile

Mobile campaign does not work properly. I really like the idea of being able to create campaigns from my cell phone but I am unable to navigate because the texting freezes when trying to type

Vorteile

I love the ease of being able to gather information, send out information and use this as a reservoir for my clients and potential clients to come to

Nachteile

I wish there was a way to do recurrent billing and I wish there was a way to take certain appointment types and allow people that wanted that appointment type to override a block in my schedule

Vorteile

automations appointment scheduler, and is for client to book by filling simple form, also follow up smg which gives ideas of what you can decide to send by editing

Nachteile

not so much into it, with the few tool i use is good to go, for now there's nothing to complain about, but if it popup will come back to share

Vorteile

The branding especially so far the different offers like coupons etc is fantastic. Ease of system. Group support and customer service

Nachteile

I really wish I could itemize how many times a client comes to me for a individual service especially since I offer several it is out dated in this sense

Vorteile

The scheduling appointments, it's become easy for customers to schedule appointment themselves.

Nachteile

I don't like that to incorporate Vcita to our website it's in widget form (looks ugly) I wish it could be embedded into our website to look cleaner.

Vorteile

You can set up as many schedules as you want to make life easier and organize yourself easier.

Nachteile

Not able to link to my phone calendar. Customer Service is pretty useless.

Vorteile

Vcita allows me to organize and keep me updated on my appointments. And there are other features that I want to implement in my daily use.
Hold me on the piece!

Nachteile

Vcita does all I need and much more. I want to explore the potential that I just do a look.
She doesn't speak.......

Vorteile

The scheduling feature. With some adjustments it will be much better, like color code appointments and such.

Nachteile

As I said before, customer support is hard to reach, almost as if there is no one there. When I finally got someone on the line she lacked the knowledge to help me and seemed eager to finish the call. I am moving to a new website very soon and need someone with knowledge to answer a few questions.

Vorteile

This was an easy setup for our Wordpress website with the added bonus of a plugin instead of cut and paste of HTML code widgets. Integrated nicely with Wordpress.

Nachteile

Some of the ongoing configuration or altering of settings can be daunting to the End user. Can be an overkill for some users just looking for the basics. You must have a paid plan for appointment scheduling.

Vorteile

Ease of use, functionality, and ability to customize the time slots and responses is very helpful and necessary.

Nachteile

I don't have any complaints with VCita - for a calendar management tool, it works just fine and I'm pleased with it and cost is right and competitive.

Vorteile

The ability to quickly receive customer support and their integration with other well-known software is the knowledge that is needed when working with a variety of clientele. They have provided a way to customize their tools to fit the needs of the business providing a level of efficiency that is well needed in every quarter of the season.

Nachteile

There are no issues that I have come across yet since working with vcita.

Vorteile

Has a messaging feature to communicate with my doctor's staff. You can schedule an appointment; there are several types of appointments to choose from that indicate the length of time and purpose, as well as the price (I don't file insurance for these visits). You can see your appointment history.

Nachteile

Navigation can be difficult when you try to do anything that doesn't conform exactly to the normal setup. Trying to cancel or reschedule does not always work. I was billed for an appointment that I canceled well in advance; staff didn't get additional details I added to another one.

Vorteile

I love the simplicity and functionality of this product. It allows me to easily capture leads that come to my site and offer them a CTA. Vcita looks extremely professional and is so easy to customize. Love recommending it.

Nachteile

That fact that I cannot print out a document with all the leads information especially the answers to questions I pose prior to them scheduling a strategy session

Vorteile

Integration with my website, sync to my calendars, accepting of payments, customization of services, scheduling, clean and professional interface, notifications, reminders, and follow ups

Nachteile

I am not able to go into all of my settings with the mobile version. If I need to go into my settings, I would need to log in via my desktop

Vorteile

ease of use. works smoothly. reliable.integrates well with website. many functions. works over windows and smartphone apps

Nachteile

the price. If only there can be price discounts for developing countries.
yet discover others as of now

Vorteile

Easy accessibility of information; calendar is easy to follow; colour coding is a plus; reminders of appointments are amazing and so helpful; customer service is very responsive; new ideas , blog and tutorials are helpful too.

Nachteile

Not sure at this time - maybe the wish to have more newsletter access at my current level

Vorteile

The CRM
The payment and invoicing feature

Nachteile

1-The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier
2-the layout of the emails coming from the platform with coding, doesn't look very high level

Vorteile

Easy to use;
Knowledgeable and friendly staff;
Very reasonable pricing;
Flexible implementation

Nachteile

Limited CRM integrations
Inability to schedule with a team vs an individual

Vorteile

After I used this software, my clients response became faster and more people are attending each sessions.

Nachteile

Private appointment schedule don't want to be shown in my shared google calendar while group sessions schedule do want. I still don't get used to this point.

Vorteile

Vcita easily integrated with my website.
My clients love using it to upload documents, send messages and make payments

Nachteile

Having folders for documents would be nice

Vorteile

It seamlessly connects with my Google calendar, I never have to double check.

Nachteile

It doesn't have a Zoom for appointments.

Vorteile

I like the easy navigation and mobile app. It's very easy to create invoices, appointments, and communicate with my clients because the app is mobile.

Nachteile

The functionality to my clients looks "old school". They feel it is old technology because of the way it looks when creating an appointment. They feel it needs to be updated. I also feel that there needs to be an update to the scheduling so that my clients have confidence when setting appointments.

Vorteile

Easy to set up and make changes if necessary.

Nachteile

Can't add documents to invoices at this time.

Vorteile

The application syncs with other google integrations. Helps in business management. You can check out the free version. And if you are happy go on for the premium. Data is secured by multiple integrations, all your data is backed up. Suits Mid and small sized businesses. Several features like email- campaigns, calendars for team, analytics and reporting feature. You can add an staff roles and they keep updating advanced features.

Nachteile

Account management could be made simpler, customer service is least responsive. The billing system lacks features. At some occasions the syncing feature does not work.

Vorteile

I dont know if it has cons, but only cons

Nachteile

the customer service is horrible!

Vorteile

I've been looking for an online scheduling app. I've tried vCIta due to positive reviews but personally I have not used vCita long enough to discover anything positive.

Nachteile

1. I was trying for the 15 days free trial period. I thought I clicked the right option but the page asked for my credit card. I put it in thinking I wouldn't be charged after 15 days. Nope I was charged immediately.
2. Slow or no customer service response after multiple requests.
3. Over priced for what it offers. SMS / texting feature isn't free.
4. Setup isn't as easy compared to Square or Flexbooker.

Vorteile

Mobile app is good. Very easy to download and use. Nice design and UX (for customer). Easy to set up

Nachteile

Very expensive and support response is very slow. A lot of bugs and no so many features fo this price

Vorteile

You can safely use it for sms marketing. they never let you down and they are always in cooperation with you. It is extremely useful for small businesses.

Nachteile

It is not a software that you can have a bad experience with, customer service solves every problem in a short time.

Vorteile

easy to use and my clients like the notifications, but it has not been able to block out an hour when something else is scheduled.

Nachteile

too expensive, I just received your bill for continuing the services and it seems quite high..can you bring down the price?

Vorteile

Calendar feature is easy to use and I like the overall format and the way it looks, and the reminders that are sent out prior to the meetings.

Nachteile

I have had issues with time zones- it is supposed to automatically adjust to the client time zone when they book a meeting, but every few weeks something goes wrong and I call a client at the wrong time, which doesn't reflect very well on our business.

Vorteile

Google calendar integration, easy to setup and get ready to go. Has multiples appointment types, different fees for each, customisation, widgets and it integrates very well with our wordpress sites.

Nachteile

Not yet found.

Vorteile

I can't believe how many features are included. It is easy to use. The online booking feature brought in a new client on the day I set it up.

Nachteile

I didn't realize that the SMS appointment reminder messages were not included in the basic plan.

Vorteile

This is the best software I have seen for one on one service providers and it is easy to set up and use.

Nachteile

The internal dashboards were confusing until I understood them. I had help from the support team. They do a good job.

Vorteile

Easy to use for booking service.
Generate leads
Secured booking payment form.
Prospect can schedule appointment online
Reduce telephone calls.
Preferable to other booking appointment software used in the past.

Nachteile

None noticed since using the software.

Vorteile

This software is easy to set up. Customer service walked us through the whole process.

Nachteile

Clients had a hard time navigating the appointment process.

Vorteile

I believe the value for their free product is amazing and like that I am able to deploy a working CRM solution for free that I am able to easily scale up when I am ready to go for the premium product.

Vorteile

The most powerful thing is : I'm able with Vcita to give a working ecosystem for the prospects and my customers. That give me a serious advantage to do marketing campaigns smoothly ...
Having a global overview and go deeper if need is very comfortable to me

Nachteile

the invoice are not completely suitable for the french market, some line are missing into the invoices or I don't know how to do it.

Vorteile

Simplicity
Support
Value
Scaling for startups

Nachteile

Support sizing of Logo on Invoices and other areas

Vorteile

The Product is amazing. The Ease of Use has become somewhat of a challenge

Nachteile

inability to reach a rep. Please call me after 3:15 PM m-f anytime Sat or Sun

Vorteile

Easy to use; integrated approach to my schedule, identifying clients and invoicing.

Nachteile

would love to see more features added soon

Vorteile

Easy client payment, follow up reminder and every thing in one place!

Nachteile

I am waiting for the new API feature to add in my other contact system to do auto responders. Also sending more than one doc at a time would really help!

Vorteile

Versatile, flexible, comprehensive . HIPAA compliant

Nachteile

Takes awhile to master. Wish there was live customer support at least 1sy 6 mo.

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