My Music Staff – Bewertungsseite 6

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Cody
Cody Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 14.11.2018

If You Have a Music Studio, You Need This!

If you run a music studio of any type, you need this software. There are far too many details with scheduling and book keeping for you to do it by yourself. This software has helped me keep track of any and all students at any one time. It has helped me automate many lessons and recital schedules among other things. It helps all teachers at our studio keep attendance records up to date for all students. This is just a bit about what you can do with My Music Staff.

Vorteile

I love the fact that my studio found this software. I have been given the responsibility of being the studio manager for a piano studio in California. I love the calendar feature where you can filter different teachers, studios or student lists. My organization runs three studios, one in California and two on the East coast. I love the ability of emailing straight from the application. It allows me to keep in touch with all students, parents and teachers at any time.

Nachteile

Sometimes, the technology does get hard sometimes and the scheduling portion can have glitches and put scheduling in the wrong place. Sometimes I have trouble organizing with the app. There are issues with scheduling conflicts at the studio when the times don’t overlap. That could stand to have some updating.

Antwort von Port 443

Hey Cody! Thanks for the great feedback :)

It looks like your studio has conflict detection disabled. To enable this feature:

1. Click "Settings" in the top right-hand corner and select "Studio Settings".
2. From the "Options" tab, click "Check for scheduling conflicts when adding/editing calendar events".
3. Scroll to the bottom and click "Save Options".

If you need a hand, we're here to help! Our team can be reached at [email protected] or by phone at 1-888-732-6134.

Beantwortet am 15.11.2018
Duncan
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.4.2022

McKee Music quick feedback.

Excellent. We would be a mess without it.

Vorteile

Multi teacher, professionally developed. This is our 'office'.

Nachteile

Some small features I'd like to improve on. The main feature is the "parents owing' view that we had in Music Teacher Helper. Very quick to see who needs a nudge to pay.
Also, the widget for online registration is a little unstable or not well designed: www.mckeemusic.com.sg you'll see it. I'm not a web developer and I threw this webiste together but we will be integrating the widget to our school websites so I'd like to know how to get this looking slick

Julia
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 22.10.2019

A great All-In-One Business Manager and Scheduler

The scheduling alone and automated charges and billing are amazing - so much easier to keep track of everything. I'm also loving the additional features and ease of communication to students and parents from one place.
The improvements they've made over the past 2 years (most especially becoming more friendly to syncing to Google Calendar) have been unobtrusive and are generally making the software easier to use - and all at a reasonable cost!

Vorteile

First of all, the price is fantastic for a small business - you pay per teacher you're managing and the base subscription price is outstanding! Any equivalent scheduling software charges as though you are a large company and was many times the price for just me and my partner!

The scheduling interface is easy and pretty intuitive, and I love that I can opt to allow people to change their own times (but only to a time that I've already set aside for teaching). I continue to have control over the times and days that I teach, and I have to deal with fewer make up lesson headaches!

I've only started using some of the other functions this school year (file sharing, practice tracking, sending notes to parents/students, etc) so only a few months, but so far it's working really well and I love being able to contact the parents with concerns or suggestions when the child is not present.

Nachteile

1. Most of my students pay on an automated monthly tuition model, and I would love to be able to set the month beginning/end dates for something other than the 1st. (mid month starts, 2nd pay period, etc)
2. While it is great to be able to message parents with notes, notifications of uploads, etc, it would be great if there were a way to group all those messages together instead of spamming them the day after the lesson.
3. Sometimes changes I make from my mobile device don't save properly (attendance is bad for this)

Kate
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.9.2018

My assistant for my studio

My experience has been great! I can't attest to the customer service as I've never had to use it! But that says something, doesn't it?

Vorteile

I really like how this software program allows me to stay organized and gives me a very professional look with my clients. From invoices to curriculum to client information to the dreaded year end taxes, I am able to keep detailed information and have it right at my finger tips when needed. My personal studio has 40 students with 26 different families to account to and communicate with. I use My Music Staff to set up a structured personal invoice system for each family, keep track of all lessons (attended or unattended), list all curriculum items each student is working on plus all festival and competition participation and results, any loaned music books I've given each student, and keep detailed notes on how each student is progressing.
My Music Staff allows me to keep all my expenses (music books, office supplies, mileage, etc) in an organized, detailed system so April is no longer a huge headache for me! I also keep my waiting list of families looking to get into lessons so I no longer have the problem of the lost email or phone number when I get an opening in my studio.There are more possibilities with the program (website link, clients being able to link in) that I have not pursued yet but am looking forward to in the future. I have had a lot of comments from my clients about how impressed they are with how organized my studio is. I appreciate that this program allows me to come across as the professional I aim to be and hope to be perceived in my community.

Nachteile

I get frustrated with some of the backtracking I have to do to personalize the calendar and the invoices.
But, I don't see how that would be avoided as my studio is unique and each year is different. I do appreciate that I can personalize each student and each year.

Michele
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.12.2021

Best Music Studio Business Platform

I live this software. The mymusicstaff team are quick to respond to my problems and the program works great!

Vorteile

I love that it organized all information for me. I especial love that I can look quickly and see who I am teaching each day. I use the bookkeeping aspect even more. I input my receipts for taxes and my income. It is easy for me to see how much I am making.

Nachteile

They had been a little education in how to use the software. That has taken my a little time, but it has been easy to get help through a Google search or their staff.

Ossama
Ossama Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.6.2022

A reliable co-worker

Overall, it is a very useful product and we have been using it for more than 6 months. We definitely see a lot of benefits in process simplification as well as tracking and reporting.

Vorteile

Scheduling and attendance tracking are done for a music school and the attendance result has all the possible iterations. The student notes and lesson tracking is amazing and has been very helpful. Possibility to group students by family is also very useful.

Nachteile

Multiple locations : Accounting can not be split over locations.
Family account : no display of balance in terms of lessons (only amount)
Retention report : Figures include Trial, Waiting List, and Lead. Retention per teacher is not accurate.

Jem
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.5.2022

The software that transformed my business for the better and boosted its professionalism

Excellent. Couldn't recommend this software any more.

Vorteile

I love the ease of keeping track of multiple aspects to my business. With this software, I keep track of all lessons, billing, and can easily send out monthly invoices and receipts for payments received. I can use the email feature for easy communication with my clients, and everything is customizable. It also serves as a visible record that can be used at tax time. This is especially useful as when one is self-employed, there are no t-slips.

Nachteile

I've never run into a problem with this software that couldn't be resolved through customizing my own studio site, after a quick email to MMS's excellent customer service.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Easy, Intuitive App for Private Music Teachers

My Music Staff is dependable, responsive and fair.

Vorteile

This app is very easy to use. You can sign up and then begin setting your studio up immediately. I teach out of my home and typically have 25-35 students each year. I was able to add all of my student and family accounts and set-up my schedule very quickly. The best thing about this package is what it has done for my invoicing process. It has cut down 75% of my work time for processing invoicing, payments, communication to families and reporting. As an added bonus, it has built in functionality for tracking practice time, gives a place to record studio news, lets you build and host a website, and stores online documents for use and retrieval by students. My studio families love having access through the portal so that they can always see their balance, make payments, and read notes about their student's progress. My older students use the student portal too.

Nachteile

One of my studio parents also does administrative work for me. She has two separate accounts, her admin account to do business and her personal account for her children's lessons. It would be nice if there was a way to compact that into one account for her.

Kaitlin
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 30.9.2022

Awesome software. I couldn't live without MMS!

I've solved so many business problems with MyMusicStaff which have allowed me to spend less time on administrative work and more time teaching my students! I recommend this software to my other teacher friends all the time.

This software is such a good value for the price and I love how they really put teachers' needs first!

Vorteile

The things I like most about MyMusicStaff are:
- The ability for me to send professional-looking invoices to all of my students, ensuring that everyone pays me the correct amount and streamlining my billing process
- The ability for students to reschedule their own lessons in the Student Portal
- The ability to manage my schedule, leave lesson notes, track progress, handle billing, and use the practice timer all in one place

Nachteile

It takes a lot of time to manage on a daily basis, and sometimes it takes me several clicks to get where I need to go. For example, when navigating to the student view to view my Studio News posts, I have to...

1. Click on the 'Students' tab on the left
2. Click on one of my students' names
3. Navigate all the way to the right to where it says 'Student Portal'
4. Click on 'View As Student'
5. Wait for the student view to load
6. Click on the 'News and Blog Posts' bar

And finally, see what I wanted to see.

The email interface for writing emails within MMS is also a little bit weird.

The user interface gets better and better all the time, though, and the staff is very good at responding to suggestions!

Matthew
Matthew Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 7.8.2019

Couldn't run my music school without it

Vorteile

It is extremely simple and easy to use. I only use the Students, Family and Calendar portions of it, and it serves well beyond what I need it for. So easy to view schedule and filter and organize it based on location, teacher, student, etc. i LOVE , as do the parents, the 24-hour in advance automatic reminders auto-texted or e-mailed (your choice).

Nachteile

Besides a couple of very minor workflow impedances, it would be nice to integrate the calendar with an existing website, rather than only having the option to do so with the current website.

Sheila
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Finally - Simplified Billing!

The tech support was great when I was trying to work with my service provider to get my own domain working with MyMusicStaff. When designing my own website with their template, they were also responsive and helpful with complex formatting on some of the pages.

Vorteile

I like that I don't have to have my home website named something strange like "teacher's helper"--instead I can have my own domain name and a super easy to use website creator (and nice templates to choose from). The "portal" for parents is automatically added to the website. This way, I can use my own domain name in marketing materials.
I have been in business for 20 years and grew exhausted checking out different software packages, none of which were specifically for the music teaching business.
As for functionality, I like the bulk attendance.

Nachteile

Most of it is great. Would like to see continued addition of reports, or the ability to select more options for report content. More uploads--for example, when I put together my schedule for a new semester, it's time consuming to add each lesson in one by one. Being able to type everything in on a spreadsheet and upload it would be great. I find it confusing the way the lesson rates and duration and categories work together. Perhaps this could be simplified somehow--I have to remember which screens to go in to change the students time and category. It gets more confusing when you have siblings at different rates, or when you are discounting lessons for other reasons.

Antwort von Port 443

Hey Sheila! Thanks for taking the time to provide just fantastic feedback :)

Our development is community driven. We depend on the awesome suggestions and feedback that we receive from our members. If there's something more you'd like to see in the reporting, let us know!

You can always send your feedback and suggestions to [email protected]

Beantwortet am 14.9.2018
Kristin
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.4.2020

2 months in- loving it!

The customer service is exceptional. It's really like having a 'staff.' Responses are prompt and answer the question asked, usually along with additional suggestions. The staff checks in about once a month to see if you need help with anything. They are great at anticipating what you might need. For example, during the Corona shutdown they were quick to get online teaching platforms integrated with their scheduling program. They went above and beyond by offering tutorials about getting started teaching online for those of us who had never done it before.

Vorteile

I have been using My Music Staff for a couple of months now. My favorite feature is the auto billing from the calendar. Students can change times or cancel lessons themselves which eliminates a lot of the administrative work. I love that I can email students or parents or both seamlessly. I use the online resources feature to upload audio or video customized for each student. It's easy to email notes to parents or students and also maintain private notes for myself. I also like that there is an easy check box for when students pay at the lesson. Just check the box, no need to enter a payment. I like the setting that a cancelled lesson automatically creates an open 'makeup' spot in my schedule that ask students can see and claim.

Nachteile

I offer tiered pricing for families. So the first student in a family is full priced, the 2nd is discounted, and the 3rd is more discounted than the 2nd. There isn't a good way to do that on this site. I can assign different prices per student, but if the 'first' child in the family cancels, but child 2 and 3 still do lessons, I have to manually adjust the price. I also don't like that the invoicing shows a balance owed all month long, although it does adjust as needed. For example, my students pay at the end of the month. But on the first of the month, it shows that they owe for the full month. They won't get an invoice until the end of the month, But if they (or I) check their account before then, I would prefer to see a current balance for lessons taken, not lessons taken and scheduled.

Hollie
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.9.2018

Love My Music Staff

It has saved hours of rescheduling students for make up lessons. Lesson and payroll are seamless. Attendance is easy to log. I can control what my families see on the student portal and what my teachers see in their login. It has saved me hours with invoicing, mass emailing, and has saved me a lot of stress and time with payment reminders. Overall I like all the multiple features that are offered with this program and how easy it is for me to use. The staff are fantastic to work with. If I have any questions they are very patient and will walk me through i overall. The staff are fantastic to work with. If I have any questions they are very patient and respond in a timely fashion. If I have problems with anything (which is very rare), they are always happy to help. I have highly recommended this program to other schools, and my teachers who have had experience with other systems really seem to like My Music Stuff as well.

Vorteile

I love how versatile this program is with policies.It has saved me a lot of time with emailing payment reminders, invoicing, and mass emailing. I love the student portal and calendar option. This summer we tried out a new policy that requires parents to use the calenda and it works great. My families love how easy it is to use and I love the hours it saves in rescheduling, emailing and phone calls.

Nachteile

When I am logging teachers availability into the calendar for the parents to see, it would be nice that lessons that are not scheduled would automatically show as “open”. This way parents can reschedule into those spots for make up lessons and it doesn’t take me so much time to manually put in open spots. With multiple teachers this can take a long time . I wish there was an option in the studio settings to allow to turn this feature on and off. So studios who do not want to use this calendar feature don’t have to use it.

Emily
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 31.3.2022

Excellent Software for Studio Management

MMS has made managing my studio extremely easy. When I first started on my own, I was using Google Calendar and various notebooks to track scheduling, payments, attendance, etc. I tried out a couple other ways to manage my studio, but MMS was the one I came back to for its ease of use and every feature I was looking for.

Vorteile

Easy to set up and use, inexpensive, packed with features, does everything I need to keep my small piano studio running smoothly! I don't use all of the features, but what I do use is fantastic.

Nachteile

Sometimes the space to enter lesson notes freezes up or glitches out. Aside from that, I haven't found anything glaring.

Anamarie
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 22.5.2020

It's great once you get to know it

For a relatively low cost, this software is helping me grow and define my business. The company was extremely responsive when the pandemic hit and new features were unveiled quickly. I am able to run my appointments just as easily from zoom as face to face using the software tools they provided. Overall, I would recommend this product as a great tool for a studio.

Vorteile

It makes scheduling and keeping track of payments a breeze. Everything is all in one place and generating reports is also simple. For the most part, it does more than I had expected/hoped.

Nachteile

For people who prefer having support via the phone, this is not a good option. There are many times that I wish I could just dial a number to get an answer. That being said, they respond quickly via email. There is also a learning curve with this software that might be a barrier to some.

Antwort von Port 443

Hi Anamarie. Thank you for the lovely review. I do just want to point out that we do have phone support as well! You can reach our team toll-free at 1-888-732-6134 :)

Beantwortet am 27.5.2020
Ethan
Ethan Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Takes a lot of the guess work out of the admin work

My Music Staff helps make a running business simple with all the information set-up, default settings, and scheduling set-up. If it is only one person running all the administrative work while teaching, that normally can be a tall order to fulfill, but My Music Staff takes all the guess-work out of it. It's also very easy to manage other teachers if you have more than one person teaching in a studio. You can easily see how much they have worked, what students attend their lessons and which students do not on any given day and it makes it very simple to pay your employees with that information. Overall, I would strongly recommend this program to a brand new studio, but also wouldn't shy away from saying an established studio could get a lot out of using this program as well.

Vorteile

Scheduling and sending out invoices are never difficult and the organization of it all works fantastically.

Nachteile

I wish there were a few more options of things that I could do using the website builder, having few more customization options, but it certainly does work as a little better than just a plain placeholder website. Setting up the necessities for the website (showing studio address with a map, student/parent portal, interest forms, etc.) is very easy, but would like to see some more advanced options when it comes to the way text interacts with the page or how some pictures interact on a certain webpage.

Kristina
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.7.2018

Invaluable to my business and teaching

Vorteile

I have used My Music Staff for several years (four, I think). Implementing this software has revolutionized my work flow in big ways. I can manage multiple calendars, create invoices, and receive payments in simple steps. I have used two other studio management softwares and by far, I love the ease of My Music Staff the best. The developing team at My Music Staff has done a great job of making this software intuitive to the user experience and thinking through what the most important and valuable aspects for an independent teacher or a teaching studio with multiple teachers are. Every year, I have expanded the way I use the software as there are numerous features I could not implement right away. This past year, we have used the make-up credit feature to allow students to cancel their lessons to receive credit and use the credit to schedule make-up lessons when they see openings created by other cancellations. While my studio does not have a make-up policy on our official policy (no make-up lessons, period), allowing this to happen (without teacher putting effort towards it) has created added value to our offering and a more gracious atmosphere. I have contacted My Music Staff on many occasions with questions and their responses always have been super quick and competent (like they actually heard my question and answered them in the way that was helpful to me). I highly recommend it!

Nachteile

There are a few more advanced features I would love, such as allowing different policies for different kinds of events. But this is a very minor issue that I don't feel I'm entitle to for the money I pay to use this software.

Alain Jove
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 31.8.2022

The Tool Music Businesses Must Have

Overall, the usage was a breeze. I couldn't add anymore other than I am happy with the product.

Vorteile

I would say it's packed with a lot of features compared to other software in the same genre that I've used. It can ease your everyday school, student management and appointment bookings. The Practice Log and
Repertoire Management is just so awesome which is not present in the other tool that I've used previously. I also noticed that the interface is a lot cleaner compared to the calendar post its approach which most common booking/ scheduling apps have.

Nachteile

There's just one feature that I find hard to get used to, which is the auto-generated lesson fee. The students were confused and even the teachers themselves were having a hard time figuring it out at first. It would be great to step out of the browser interface only because there is no Mac, Linux, Windows apps that you can use it with. Also, I think having one on mobile is a must nowadays.

Cynthia
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2018

Invaluable aid to any private music teacher

I switched to MyMusicStaff two years ago after using another software for several years. I was reluctant to switch everything over, but the other app had become unreliable. So glad I did it! The monthly rate is VERY reasonable and the learning curve easily managed. I do get good help from support and they have helped me work out a few little things that I had hung up on.
I could not manage my studio of 29 private piano students without this app!

Vorteile

Hard to choose! I depend on so many facets of MyMusicStaff every day. Perhaps Scheduling is the best aspect, but Accounting is near the top. The calendar is super easy for ongoing daily lesson scheduling and is accessible to parents for canceling and rescheduling, with no attention from me required. I even schedule available make-up slots and parents make us of them.
Accounting is a huge time-saver! Every detail is there and doesn't take much time to comprehend. Ongoing lesson rates, special rates for certain families, automatic or nonautomatic billing, make-up credits--they really know what a music teacher needs!

Nachteile

Not much of a minus, but I'd like a little more flexibility with attendance reports. But I have worked out a way to get what I need.

Antwort von Port 443

Hey Cynthia!

Thank you for trusting your business to My Music Staff. We're happy that you decided to make the switch.

The flexibility you were hoping to add to the reporting had to do with knowing the number of lessons a student had in a given period. You can actually already do this by creating a "Lessons Taught" report from the "Studio Reports" menu.

Beantwortet am 12.12.2018
rebekah
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2020

Fantastic service! Efficient customer service!

MMS software is laid out in an organised manner, so it is very easy to use. But customer service are always at hand to answer your questions. They send very clear instructions and a lot of effort is put into making sure it is easy to understand. It is a very worth while investment.

Vorteile

MMS software is laid out in an organised manner, so it is very easy to use. I use it for invoicing families (using the automatic invoicing option) and scheduling lessons and find it very useful tool for both. I record lesson notes from each students lesson and upload resources to the online resources section. Which is a one stop shop for all your students to access sheet music, backing tracks and anything else you want them to have access to. You can input non teaching days and events like student gigs into the calendar section for you and your students to see (you can make events private too if you dont want students to see). The newest feature allows students to access online lessons from their home screen or calendar. This makes is more streamlined for studnets and means everything is in one place. Fantastic feature!

Nachteile

I would love if there was an option for families to choose email settings. Like whether or not they want receipts emailed, or if the want event reminders etc. It would also be great if you could have an option to attach receipt to the lesson notes when emailing, to reduce the amount of emails they are receiving.

Daniel
Daniel Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.9.2018

A musician in order

Vorteile

Are you a musician, do you love to teach, and be a responsible person with your students? Then MyMusicStaff is your necessary tool. Sometimes, a physical agenda is not so useful to be well organized, in addition to only fulfilling the function of scoring, exposing itself to be able to erase the information or not be readable any annotation. Being in the 21st century, it is necessary to use modern tools that help us to have a well-structured planning that is very useful for the teacher (musician), as well as for his students.
With MyMusicStaff manage your agenda, your students, your bills and much more, and most importantly, it can be taken with you from any electronic device. It also has the ability to run all day, if you need to write something down immediately.
As if that were not enough, MyMusicStaff gives you the possibility to show yourself through the creation of your own virtual page, where you can expose all the musical courses you do, and above all, your brand.
Although the application is paid, you have the possibility to try it for 30 days, and you will see that if you are a music teacher, it will be a vital tool for your day to day life.

Nachteile

The only detail against this application could have is a platform full of options. It does not seem to be a negative detail, but for people who are not used to these types of tools, they may be overwhelmed by having multiple options without knowing what is used in many cases. For tantom this application is aimed more at contemporary adults who want to live their organized life through a virtual portal. Of rest, 100% recommended.

Larisse
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.2.2022

Does everything you need for a great price

I've found that the software fits my needs. I have looked around extensively to see if there is anything out there better and currently there isn't. There are similar platforms but they are more expensive. I also like how it specifically caters to music teachers rather than a generic software for all industries.

Vorteile

It does everything I need it to do in terms of scheduling, billing and expenses and has other features that I use sometimes such as lesson notes, file sharing, newsletters and lending library. It also has a website included, blog and online signup.

Nachteile

It would be good if students were able to edit/comment on their lesson notes. Also if there could be a blog or newsletter that is not public but only accessible by your clients with the ability for them to comment.

Adam
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.8.2022

Ideally for anyone managing a small music school

Really positive. Support staff are great and there is plenty of resources to problem solve any booking requirements. It’s nice to see that the software is still being updated and invested in which makes me hopefully for the tools it will provide in the near future.

Vorteile

It has features that I didn’t realise I would need. It’s the best blends of resources for music teachers and management software.

Nachteile

The experience on phones feels clunky and difficult to navigate. All my staff use it on their phones and would prefer an app that is more condensed for just their day of teaching.

In Betracht gezogene Alternativen

Timely, Trello und monday.com

Warum My Music Staff gewählt wurde

Time and efficiency. I was also looking for something that would benefit my teachers.

Gründe für den Wechsel zu My Music Staff

Music teachers resources
Simone
Simone Mehr Details anzeigen
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.9.2018

Life saver!

Overally, My Music Staff completely streams my music teaching, making it so much easier to look up attendance, lesson notes, what repertoire they are working on or have requested, who has borrowed books, and most importantly, the invoicing saves me hours of work and has resulted in me getting paid on time - less manually chasing up parents who haven't paid. More parents are paying attention to what I have asked the students to do at home, whereas they never consulted the music diaries I used to write their assignments in. I couldn't live without it!

Vorteile

My Music Staff saves me SO much time! Automated billing and late payment reminders means I receive an income on time (and saves me hours each month when I used to manually create invoices for every student, sometimes late!), plus the central storage of notes means I don't have to rely on students bringing their music diaries along, which more often than not were forgotten at home.

Nachteile

Some aspects of the billing are fiddly and took a lot of trial and error to work out, such as trying to invoice for lesson books separately to lessons and not have the invoice coming out as already being paid when it wasn't.

Amanda
Amanda Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Fantastic Features beat only by Stellar Service!

The team at My Music Staff are actively involved with the teacher community and LISTEN to their consumers. Updates are constantly being made and in real-time, reflecting the discussions and suggestions that come from their network of administrative users. Each concern or contact with the staff is handled professionally and efficiently.

Vorteile

Through My Music Staff, I have been able to manage a non-profit professional music organization that houses 10 choral ensembles, 8 group classes, full musical theater workshops, half a dozen teachers and hundreds of students of all ages in one seamless portal. The ease of media streaming, billing, and schedule management through the "Portal" has helped elevate our communication among our members.

Nachteile

While groups are quite useful and automatically updated in the media area, it would be useful for the groups to update in the calendar when a new member registers (or at least to have the ability to turn on that feature)

Monike
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 21.9.2021

Fantastic Program, Highly Recommend

Overall I could not be happier with this product. Truly it is game changing for anyone trying to set up their own studio. I can recommend it highly enough

Vorteile

The scheduling, attendance tracking, lesson notes, and invoicing have been essential to me starting my first private music studio. Being able to customize nearly all the elements on the platform is fantastic and the ease of incorporating my own branding and website was phenomenal. Besides all this they provide excellent customer service and have the best "help" tool of any platform I have used.

Nachteile

The invoice page occasionally sets the end date and the 1st of the following month when displaying payments due. This can cause confusion but it easily fixed once the issue is spotted. It would be nice to be able to include Interac/E-transfer as a payment method on invoices as PayPal very frustrating to use as a new business.

Lynn
Lynn Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Best Bang for the Buck

One of the biggest draws for me was the price. I get a *lot* of functionality for a price that doesn't break the bank. As a (very!) small business trying to keep afloat, this means a lot.

Vorteile

I have tried many types of music studio management software; online, offline, big, little and in-between. My Music Staff is the best, hands down. The price is extremely reasonable, with no increases for larger studios. I can communicate with my students and parents easily, and put together invoices with just a few clicks. I find it intuitive, and their customer support is very helpful and responsive. I can access it on multiple devices, so my students' needs are taken care of no matter where I am. I recommend it to all music studios, large and small.

Nachteile

I wish there were more default choices, and I would like to see it a bit easier to create invoices for semester/yearly based tuition.

Cally
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.9.2018

You Need This in Your Life!

Customer support is very helpful!

Vorteile

I don't generate invoices until I have my schedule set. Once I have my schedule for the month/semester/etc figured out, I create invoices and send them to parents. I love that this program makes it easy to create and send invoices based on the schedule. What used to take me HOURS now takes minutes. I also like how it tracks payments, adjustments, etc in the program so that even parents can see. No more angry parents claiming they paid when they simply forgot; they can see everything. My studio size doubled because I am so much more organized with everything. I also love that students can see notes that I've taken, assignments, download music, etc. I also send out mass messages for my upcoming concerts which is posted on the group studio page. ALSO I love that it automatically sends reminder texts and emails. I rarely have students forget to come to their lessons anymore (and when they do, I just remind them of my cancellation policy, so I never lose any dollars). I love this program. Just amazing. I will never use anything else.

Nachteile

I wish there was an phone app that would allow me to work offline. I frequently work in practice rooms that block out cell phone signal, so I can't load students' notes when I teach. Also, It took forever to figure out how to navigate through the site at first. Lastly, I wish I could figure out how to automatically send my students their lesson schedule for the month (not essential since it is listed in the invoice, but I would like to have the kids get a list of lesson times in the email).

Sandra
Sandra Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Time Saver

Invoicing, billing, emailing, scheduling and accounting can take up a lot of time and My Music Staff saves time and prevents costly mistakes. I don't think I could be without it!

Vorteile

I like the look and feel of it - it is modern and sleek unlike other software I have tried. It is easy to use and customize. The features are great and it saves on time and money.

My customers can cancel and reschedule their own lessons which is a lifesaver. I can keep on top of invoicing, receipts and expenses. I can keep a record of book lending and can share files easily with customers as individuals or in groups. At the moment I am expanding my business and I would not even be able to consider this without My Music Staff.

Nachteile

It doesn't have an android app - which I think customers would use more as it would be quicker than on the web, plus push notifications would be really useful for being reliable and on time for me and for my customers. I hope they consider implementing it, although I do find the mobile site incredibly good.

Michael
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 4.11.2022

I highly recommend...

4.5 starts, I am very happy with MMS and recommend it to all teachers and music school owners.

Vorteile

I was able to reduce 3 platforms into one and cover attendance, email, and student content management

Nachteile

sometimes it's clunky, the attendance function can be unnecessarily long because you have to click multiple times instead of having a checkbox. The embeded website form isn't trackable by google analitics

In Betracht gezogene Alternativen

SuperSaaS

Warum My Music Staff gewählt wurde

I had three platforms to do individual things, MMS did most of the things better and allowed us to reduce

Gründe für den Wechsel zu My Music Staff

price and music school specific niche
Jack
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 12.9.2018

MMS is a solid product which covers most of the bases

MMS has made scheduling quite efficient. It is fairly easy to navigate once you get used to it. We have been using it for a long time and I know there are features I haven't even gotten to yet. I don't think we've worked with the support team much as we've been able to figure things out. I would be very interested in taking a live class if it were offered just to appreciate the full potential of the software.

Vorteile

I especially like the attendance notes. It informs our students (parents) what is to be expected at the next lesson. This is especially good for parents who are not particularly musical, to remind the child specifics of the practice material.

I also like the auto reminder sent for next day classes. This gives the student an opportunity to cancel class in time to qualify for a make up class. And, if a class had been verbally cancelled, but the teacher did not log it as such, (s)he is reminded that the class has been cancelled.

Nachteile

I wish there was an entry to list the specific instrument being taught at each class. We can list the instrument in the student information section, but it'd be more convenient if it were right there on the calendar. Many instructors teach multiple disciplines and knowing which is being taught at a given class would make it easier for us to book the right room and/or the right substitute.

Antwort von Port 443

Hey Jack! You can actually create custom event categories. This would be a great way to detail what instrument is being taught.

We'd be happy to walk you through the steps. Send an email to [email protected] or click "Help" in the top right-hand corner of your account and do a quick search for "custom event".

Beantwortet am 14.9.2018
Nicholas
Nicholas Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

So happy with MMS

Really great - my teachers really enjoy their time using the application and managing their students and the body of work for each individual. We found tax time a breeze because of the reporting function and we would love to set up PayPal too.
Great system and great service. The facebook group is a welcome feature.

Vorteile

The calendar is user friendly and turns a nightmare of scheduling into a recurring dream (and it syncs to my iPhone's calendar!! Woot!)

Nachteile

I would really love to have an administrator option that was clearly defined and separated all the details from teachers. I have someone in my business who doesn't teach and purely administrates and so clear definition for an administrator would be great!

Antwort von Port 443

Hey Nicholas! There is a way to limit what privileges an admin user has. Feel free to reach out to [email protected] and we'll coach you through it :)

Beantwortet am 14.9.2018
Barbara
Barbara Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.9.2018

Peace of mind!

This has transformed my studio from a mess to organized! Thank you for being my fairy godmother My Music Staff! I have everything in one place: calendar, invoices, download library, expense tracking, newsletter creation and more!

Vorteile

Everything organized! I have a lot of downloads and this has been a big plus for me and my studio community. And Can I Just Tell You That Collecting Payment IS Accomplished Almost By Magic! I think this is my biggest take away from this program. My bookkeeping headaches are no more!

Nachteile

No ability to text communique. I would love to have text option in a dropdown menu to easily text multiple families at once.

Antwort von Port 443

Hey Barbara! Glad to hear we could help make collecting payment easy and keep things organized!

You can actually text your students and parents. Reach out to [email protected] and we can show you how :)

Beantwortet am 18.9.2018
Dana
Dana Mehr Details anzeigen
  • Branche: Bildende Kunst
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 19.9.2019

Easy to use!

I use MMS daily and it is a crucial resource for the success of my studio. The price point is fantastic. Overall I am a very pleased customer.

Vorteile

I have used my Music Staff software for almost 3 years. I've tried other programs but I believe that MMS is the BEST resource for your money!

Nachteile

The only issues I've run into are just minor in detail. I kinda would like there to be an app and maybe a better functionality on mobile devices.

Antwort von Port 443

Hi Dana,

We're happy to hear My Music Staff is working hard for you and your business! You'll be happy to know our team is currently working on a number of enhancements to improve the mobile experience.

Beantwortet am 25.9.2019
Amy
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Switched from similar software and never looked back.

The number of families now comfortable with My music staff for information and payment has increased exponentially saving us time and money. Our families are impressed by the professional software, and I love the transparency and organization we offer to clients and employees about how the business runs.

Vorteile

Very user friendly for both parents and employees (we are a multi teacher school)
Love how responsive the MMS team is, both with constant updates to the program (and often based on client requests) to attentive support when there are issues.
Price point can't compare to some of the alternatives. I love that it is based on the number of teachers, so doesn't penalize us for getting more students (ie. being a successful business!) like a per/student rate.

Nachteile

It has a lot of functionality with reports that is not so intuitive. Accessing the data in ways that may be useful to a business can often mean trying lots of different reports and tweaking the settings slightly to get the right report.
We accept payments in studio via Payd and have to enter these manually into MMS. Would love some way to connect these, or to be able to accept canadian debit cards (require chip readers).

Antwort von Port 443

Hey Amy! We're all ears :) You can send your suggestions and feedback to the team at [email protected]. We'd really like to hear more from you about how we can improve the reporting for your studio.

Glad to hear you've been loving My Music Staff!

Beantwortet am 14.9.2018
Jennifer
  • Branche: Darstellende Künste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 13.9.2018

MMS is a Huge Time Saver!

Scheduling is so much smoother, and placed in the hands of the students. That is huge! It saves so much time, allowing me to focus more on non-administrative aspects of teaching.

The option to invoice students provides a professional (and far less awkward than "asking") means of reminding students when fees are due, how much, and for what services.

The system has also influenced how I handle logistics of planning for master classes, recitals, workshops, etc. I use the MMS calendar to require registration for such activities which streamlines the process, presents a firm deadline, facilitates pre-payment, etc. These aspects were cumbersome and less organized when I tried to balance them through trails of emails. Now, it's simplified, efficient, and effective.

Although I do still sometimes use email and social media platforms, MMS also provides a central location for announcements and important documents that can always be accessed by studio members.

Grateful for MMS and all it has to offer!

Vorteile

The scheduling platform is fantastic. I used to send countless, lengthy, endlessly-threaded emails to schedule lessons for my large private voice studio. The MMS scheduling system has saved me so much time, reduced clutter in my email box, and put the responsibility of cancelling/re-scheduling lessons into the hand of my students. Any schedule adjustment made by a student prompts an immediate, automated notification to me, which keeps me informed without having to initiate and handle the scheduling issue myself.

As my studio has continued to grow, the billing / accounting aspect of the software has been very helpful as well. It helps me keep better records of payment, especially when methods of payment range from checks to cash to paypal and credit card.

Nachteile

There is a glitch in the system with website page editing that I hope MMS is able to fix. Although I love the ease with which I am able to build the website through MMS, I am frustrated by the ongoing issues with editing.

I also would love to see the Repertoire section open up to allow students to submit and organize their own repertoire on the MMS platform, rather than requiring the teacher to do it all.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 14.12.2019

Piano Teacher

I love using My Music Staff for my music education company. I cannot imagine being successful at my job without it.

Vorteile

As a piano teacher, My Music Staff saves me countless hours. I used to try to stay organized by myself! I didn't send reminders for weekly appointments and as a result, I often had no-shows. I also didn't have a great system of tracking payments. Now, My Music Staff keeps track of my calendar, clients and their information, invoices, payments, late fees, and annual tax information. At the end of the year, I can simply click a button and see how much money I have earned. It also tells me how much money I have spent on piano books and fees. It sends reminders through email, text or both to my clients. I can also keep a running database for all of my students and have a list of former students. It is essential for any kind of music teacher!

Nachteile

I don't love paying $12.95 per month for this software. It is worth it so I have been a customer for years. At first, it was difficult to set up the automatic invoices and autopay for interested clients. I did need to contact their customer service and they were extremely helpful.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.3.2021

A Must-Have

Overall, MMS has made organization, scheduling, and communication with studio families easier!

Vorteile

This is an all-in-one platform for running your music studio! Before finding My Music Staff, I was using 3 different spreadsheets, 2 paper notebooks, a phone to-do list, and a paper planner to run my business. MMS consolidated this down to one affordable program that is customized to the needs of a music teacher. I love it!

Nachteile

I do occasionally encounter technological issues, or notice that there is a task I would like to achieve that I do not know how to accomplish. When this happens, the answer is not always intuitive. (For perspective, I am of the millennial generation, and consider myself technologically savvy enough to independently learn most computer programs oriented for the workplace).

Rebecca Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.3.2019

highly recommended for anyone running a music studio

My Music Staff has saved me countless hours in invoicing and scheduling. Tracking items such as make up credits, missed lessons, payments, and the like are a snap. Parents have had positive feedback about utilizing the scheduling features, which saves me more time in not having to deal with lesson cancellations and reschedules. My Music Staff offers other robust features such as repertoire assignments, resource sharing, and mileage and expense tracking that I am just beginning to explore. My Music Staff is truly a great value and a huge asset to my business.

Vorteile

My Music Staff is intuitive and easy to use. I came over from a competitor's software, and the difference is night and day. I was constantly encountering glitches and needing support with the other product, but with My Music Staff I have needed support only one time in almost a year. Customer service was incredibly responsive, friendly, and resolved my issue right away. The interface and functionality are very smooth with My Music Staff. I highly recommend this software to anyone who teaches music, regardless of the size of your studio. My Music Staff will streamline your processes and make your life so much easier!

Nachteile

At first I was disappointed that they don't have a dedicated app. But the mobile optimized (responsive design) website works extremely well on my Android phone, and since I am already familiar with the website it is very easy to navigate and syncs seamlessly. So I really can't point to any cons; my experience has been entirely positive so far.

David
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2018

MMS has been our savior

MMS has been a life saver. We had actually contracted with another provider about a year before MMS. They promised a lot and had a good looking product/site, but the business management piece just wasn't working. We were never able to roll that out to our students or teachers and wasted a lot of time. MMS worked from day one. The import of student files was easy. Accounts were set up without any problems. As a nonprofit music school, we do things a little differently from a for profit business. We have been able to adapt the functionality of MMS to work with our system. The connection with PayPal was a tremendous benefit. We are now able to offer auto payment to our students. Scheduling is handled easily. We do not use MMS for payment of teachers, but MMS generates all the reports that we need to easily track lessons and pay our teachers quickly. MMS saves us about 4-5 hours per week in handling attendance vs. our previous methods. I can't say enough good things about it. We have 15 teachers using the software and they love it. This has made all of it easier. Scheduling, cancelling lessons, rescheduling lessons, attendance, communication--all of it is so much easier. Remote access from everywhere is great too. It works well from home, pc, tablet and iphone. This has transformed our music school and we are so pleased and look forward to implementing even more features as they become available

Vorteile

Easy to use, works well with multiple users, gives the students and families online access to their account, provides an auto-pay option, manages billing easily, great customer service - so much more I could add.

Nachteile

Wish the online registration widget could be a bit more attractive for new student registrants.

Jessica
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
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Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2018

A Game Changer for All Private Music Teachers

MMS has made running my own private studio a breeze. Everything I need for my studio is in one place, and the automation eliminates my need to spend hours at the computer or have a secretary. I can't imagine having to manage my studio any other way.

Vorteile

I love the billing process with My Music Staff! Before using MMS, I spent hours creating and sending invoices and then I would have to chase down payments every month. Now it creates and sends the invoices automatically each month and parents pay me on time, because they receive reminders and it is so easy for them to push a button and pay online. I was so surprised in my first month with MMS when parents were sending me payments while I was out enjoying my time off with family - I completely forgot that invoices had gone out already, and I was able to sit back and let MMS do all the work.

Nachteile

The only improvements that could be made to MMS is in the website section. I love the design and look of MMS, and that is one of the reasons I chose to use it. It looks so much better and it is so much easier to use than some of their competitors like Music Teacher's Helper. I even love the designs of MMS's ads on facebook and instagram, and the designs of their new printables. While the design for MMS is the best I have seen, the website template designs are not good. The designs look outdated and the personalization features are no where near Wordpress, Squarespace, or other website design companies. This issue is not a big deal breaker for me, because so many of the other features on MMS are fantastic, however it is the only section of MMS that I don't use.

Matt
Matt Mehr Details anzeigen
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Left MTH for MMS

I moved to from Music Teacher's Helper to My Music Staff because their was a higher level of stability and better features. The tools I need are laid out in a logical order and load fast. Anytime I have had a problem and contacted customer support, I have always received a fast personal response via email within 24 hours. Most of the time within just a few hours. In the future, I hope they will add e-commerce and maybe a dedicated mobile app. I will say that the "web app" functions fine with the exception of some buttons being a little small to click on. Overall, this company is focused on the end user and aims to meet their needs.

Vorteile

Quick and personal customer support
Nice looking website and options to use your own
Always adding new features!

Nachteile

I would like to be able to market products to my students via MMS.

Mark
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 12.9.2018

Music Dancing Feet Partnership and My Music Staff - Life has become easier for both staff and...

The main benefit that we have found has been increased reliability of pupil attendance and an enhanced way of keeping track of lessons that need to be caught up.
It has made invoicing easier for both us as a business and for the pupils to see what they owe at a glance.
The Music Dancing Feet Partnership have been really pleased to have joined in partnership with My Music Staff, I would like to say thank you from all of our pupils and staff for making our lives easier.

Vorteile

The ease of use to link with pupils.
With the ability to create lessons notes as you teach and email them for assistance with practice is a great benefit for both teacher and pupil.
The Lesson reminders.
the lesson reminder have a two fold benefit in that they reduce the number of no shows for lessons and ensure that pupils remember to let you know if they cannot attend to allow you the scope to offer other lessons to them and to fill their slot; it also gets a lot of correspondence to you in advance of the lesson so that you can have other material ready for the lesson in advance.
Invoicing.
This has proven to be a very reliable package for invoicing.
Student records.
A very easy way of keeping all notes up to date and to hand.
Library facility
I haven't had much call to use this yet but on the occasion that I have lent music out it is an invaluable way of keeping track of who has what.
Blog
This is an area that is looking to be exploited later in the year.

Nachteile

I have not really found any down sides to the software.

Andrea
Andrea Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.9.2018

User and student friendly!

I never realized how much I forgot week to week until I started using MyMusicStaff. The notes have meant that both I and my students remember what we talked about in-lesson, and that's made their progress much more steady. It's also so easy to keep track of my schedule versus the other teacher who uses the same studio. No more schedule conflicts!

Vorteile

I like that it's easy to use and keeps in mind what's important for teacher and students. Having space for file sharing and practice logs are such invaluable tools.

Nachteile

Sometimes, like most apps and sites, it glitches and will give make up credits or make charges where there shouldn't be. It's not a huge problem though, since it's an easy fix.

Antwort von Port 443

Woohoo! No more scheduling conflicts :)

The make-up credits are tied to your attendance. If you need help tracking down why a credit was issued or used, our team would be more than happy to help. You can contact our support team at [email protected]

Beantwortet am 18.9.2018
Maureen
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 18.9.2018

Saved My Studio

My business runs very smoothly and professionally with the use of My Music Staff, I have the control that I need of the studio while giving my instructors the freedom to teach the way they find most effective with the students. Parents enjoy the reminders, automatic invoicing and electronic payment options. My website drives in lots of business and it is created using the templates on My Music Staff. Without this program my studio would never have grown to this point nor would it continue to grow as it is today. I will always recommend and share my love of this program.

Vorteile

As I began taking on more students a couple of years ago and I started to struggle with scheduling and and billing, we started looking around and found My Music Staff, it saved my studio. We are now at 32 students and we have 3 instructors, without the ease of My Music Staff I would never be able to schedule and bill families appropriately or keep track of payroll. I love the ease of looking up addresses, families inputting their own information and being able to keep track of assignments within the program. The reminder emails and texts are awesome for busy families and the automatic billing feature is amazing so that I don't have to calculate and send out invoices to families.

Nachteile

Nothing really, some of the setting are buried a little bit, but everything is very logical.

Rachel
Rachel Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Best money I spend every month

I tell all my colleagues about this software. It is so helpful for me and keeps me organized and makes my job so much easier. I think I’m a better teacher because I spend all of my time doing the thing I love most, teaching.

Vorteile

The ease of scheduling is so helpful with a large studio of 34. The invoices and website are professional and impresses all my clients. The customer support is incomparable to all compeditors! They immediately get back to me and are so helpful. I couldn’t say enough about how wonderful the service is!

Nachteile

Honestly? If I had to ask for anything it would be more website templates. I’d love to be able to have more custom options and make my page look more artistic and modern.

Piero
Piero Mehr Details anzeigen
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

The best option for music studio management

I have been teaching privately for over twenty years and made the transition to an All-Digital workflow long before most of my colleagues. I worked with a number of only scheduling platforms and found most of them very frustrating, or not structured properly for this field. My Music Staff does both and I have recommended it to colleagues many times. It is the centerpiece of my operation and all communication and scheduling flow​ through it.

Vorteile

My Music Staff is tailored to the needs of practitioners in our field. Handling families with multiple children in the studio, or appointment types that need to accommodate​ multiple participants is effortless.

Nachteile

I've been sitting and thinking about this for a while. There are a couple of minuscule things about the calendar that might be nice to change, but I think they are the way they are because it is an online platform. It's really solid application.

Jacqueline
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2022

Good Product

The overall experience has been outstanding.

Vorteile

The videos helped tremendously and the customer support is OUTSTANDING

Nachteile

The cons are really based on what I did not fully grasp. Once I understood it, the problem was solved. Exporting data is not possible.

Shane
Shane Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

Time saver

This program allows me to keep track of student attendance and practice notes on a daily basis. It also helps me to ensure that I am getting paid for my services and automatically sends out invoices on my behalf. It allows me to accept credit card payments and also offers the user a way to set up a website if the user does not have one of their own. There is also a way for students and parents to log in to record their practice times, make payments, see notes and documents and so much more. At the end of the year, with just a few clicks I have a report ready to help with submitting any documents I need for tax purposes.

Vorteile

This program kept me organized. I knew that everything I needed would be in one place.

Nachteile

Just needs to be a little more mobile friendly.

Kymbrelli
Kymbrelli Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2018

A Huge Fan!

Vorteile

My Music Staff has been a life saver for me. I am able to handle my lesson load in a more organized fashion.
As a result of this wonderful program, I have almost gone completely "green." Very seldom do I have to send communication by means of physical documents. Parents are especially appreciative of the weekly progress reports (lesson notes) received after each lesson session. I am also excited about featuring my personal studio website along with the My Music Staff program. Creating the website was extremely easy, and is a nice addition to introducing new and prospective students to information about the programs offered within my studio. My Music Staff, overall, is an AWESOME program.

Nachteile

I am pleased, overall, with the program.

750 Bewertungen