Sana Commerce

Vorteile

The software works beautifully within Microsoft Business Central. It is cloud bases and keeps on improving. The interface is easy to use and helps to make building a website no problem

Nachteile

Grouping options. Not as easy as other systems to use for the multi channel (the auto uploading of files failed)

Vorteile

I like that it integrates directly into SAP Business One.

Nachteile

Adding items is a bit cumbersome when building a customer specific webstore. I also wish business partners were able to see their part numbers that are tracked within SAP Business One.

In Betracht gezogene Alternativen

BigCommerce

Gründe für den Wechsel zu Sana Commerce

SANA does directly integrate into SAP Business One which is where all of our inventory is managed. The alternative solutions would have cost a similar amount, and would have needed a third party "plug-in" to integrate into SAP Business One.

Vorteile

Es una plataforma sumamente facil de manejar su diseño y estructura hacen facil la compra y venta por medio de internet.
La experiencia de compra es practica y amigable tanto para el cliente como el vendedor.
Siempre tenemos soporte técnico en todo momento para resolver los problemas y dudas.
Sana Commerce siempre ofrece estrategias para seguir mejorando y vender más.

Nachteile

La plataforma no ofrece de manera inicial ordenar los productos de venta por precio o por existencia.
Se tiene que adquirir una adaptación con costo para poder tener esta simple función.

In Betracht gezogene Alternativen

Adobe Commerce

Warum Sana Commerce gewählt wurde

Por la conectividad con Mircrosoft Dynamics Nav

Zuvor genutzte Software

PrestaShop

Gründe für den Wechsel zu Sana Commerce

Es más completo Sana Commerce

Vorteile

Fully functional e-merchant software, total package, managing inventory, back orders, POS and solid projection features

Nachteile

Pricey. There is alot of other software out there for much less money,
However, the lower tier price options are very affordable, once you get past a certain threshold, prepare to pay for it.

Vorteile

The software is easy to use, effective and has a great design.

Nachteile

I don't have anything I don't like about the Sana software.

Vorteile

Sana's solution provides a beautiful and seamless integration into MS Dynamics AX. We are on AX 2012 R3 CU13.
Some things we appreciate about the product:
* The flexibility to decide which products (and product categories) are visible in the web store.
* The ability to show stock levels or not. When we choose to show stock levels, we can dictate the wording presented to the customer.
* Real-time interaction with AX in regards to: stock levels, quotation and sales order creation, and customer access to historical information such as packing slips and invoices.

We were very impressed with both our implementation Project Manager and Functional Consultant. Without the two of them, I don't think we'd have made our go-live date.

Sana also provides an online help tool that is the best I've ever seen. We used it countless times during the implementation and after as a quick reference.

Nachteile

Sana provides a product they call Sana University. Sana requires the customer implementation team to go through Sana University to understand the product and how it integrates with your ERP. Sana University is a self-guided tool.

While this product is quite impressive, the process was overwhelming to the implementation team. There is so much information that we had to go through it twice to feel like we had a handle on the product. That being said, I don't have a suggestion on how else to handle the initial training.

Vorteile

The Sana Commerce product is well laid out and easy to use. The Sana team are very attentive and helpful with queries and questions. Due to the nature of our business we have needed very specific modifications and the developers always deliver to a high standard.

Nachteile

There could be wider range of "ready-to-go" applications or connections rather than needing to add/integrate some of them. I find the "help" section and documentation could be better. I often search within the help area before reaching out, but my answer is sometimes not there. Or it is there but not returned when using search function.

Vorteile

It connects perfectly with our ERP and makes our internal processes so easy. We don't have to worry about updating the inventory info or stuff like that.

Nachteile

Maybe the support can be a little bit delayed as most information is on english and our main language is spanish. Sometimes things can be lost in translation but we were always able to solve the issues. I always recommend having someone with high english profficiency on english if you are from a non english speaking country.

Vorteile

Complete training suite for partners
Very intuitive help
Out of the box design and functionality that match with the features requested by most customers

Nachteile

Dependant on Web Services
Slow (IIS)
No customizations can be made on Sana (just NAV or other ERP)

Vorteile

The integration with the ERP, ease of front-end development, and ability to display content dynamically based on customer segments.

Nachteile

Limited integration with email marketing tools, restriction to out-of-the-box customizations, and limited product filtering to ERP-related fields. We would love to see the ability to manually sort our products in subcategories or display based on best seller.

Vorteile

Es una plataforma fácil de usar, que tiene plantillas básicas para modificar y personalizar

Nachteile

El hecho de que sea con plantillas también limita la personalización hasta un límite. Y todo lo adicional genera costos que no van dentro del alcance.

Vorteile

Professional product, good customer support and tight integration with our ERP

Nachteile

sometimes pinpointing the cause of errors is troublesome. Hopefully the upgrade from 9.0 to 9.3 will resolve (part of) this issue

In Betracht gezogene Alternativen

Adobe Commerce

Gründe für den Wechsel zu Sana Commerce

Sana really taps into our ERP: integration instead of interfacing

Vorteile

The box product is extensive, which makes it easy to meet most of the requirements for its use

Nachteile

It is difficult to establish business rules, as well as to develop them due to their high cost.

In Betracht gezogene Alternativen

SAP Customer Experience, Pepperi und SAP BusinessObjects Business Intelligence

Gründe für den Wechsel zu Sana Commerce

for having direct connection with SAP ECC and SAP B1

Vorteile

There are many options to custom / configure the software by ourselves

Nachteile

It is not very easy to migrate to a higher Version.

Vorteile

ERP integration was really straighforward

Nachteile

Indexing and crawling has proved to be a significant issue