BigCommerce

Vorteile

BigCommerce is ready for any type of commerce. It is recommended for value-driven companies. Anyone who has a goal and is ready to carry it out will benefit from this strong foundation. BigCommerce is big commerce. And this is what you require to achieve your big business goals. With all the features it has advanced, BigCommerce ensures that the slope of the learning curve is imperceptible. If it is your first time to market through the internet, you need to use an e-commerce platform, which offers a vast and effective range of tools for you to succeed.

Nachteile

On every occasion when it is necessary to use Rafflecopter for the purpose of a giveaway, it is not possible to start the program in BigCommerce. The context does not allow it. The blog capability is perhaps one of the weakest parts of BigCommerce. It would be wonderful if it could act like WordPress does.

Vorteile

Scalability, ease of use and easy import and export of large number of products.

Nachteile

Pricing, its pricing is rapidly increasing.

Nachteile

BIGCOMMERC-FRAUDERS! Return the money!!! Terrible. Nothing works! Impossible to change the topic...No feedback. Read reviews before contacting them. Not a single good review. These are scammers!

Vorteile

the ease of use, from entering all the product data and the website design element was straight forwards and easy to use. Great customer service and some great templates for building

Nachteile

the apps could do with a better selection, more like shopify ideally

Vorteile

BigCommerce is a great platform for growing businesses. From the 24/7/365 customer support to the various integrations that can be used. I find BigCommerce to be very beneficial for business growth, enhancement, and continuous support. The website templates are simple yet the platform does have a learning curve as things as not as simple as copy and paste. However, this personalization helps to make your website look unique.

Nachteile

The learning curve is the biggest challenge; however, BigCommerce has a wonderful customer support that helps you through any challenge you may find.

Vorteile

I like that I don't have to worry about maintaining my own website servers as I did when I was running my own platform.

Nachteile

Lack of transparency on the pricing. Recently I was over billed several months in a row. When I wrote to them to raise the issue, they took three weeks to respond. Then they told me that their system raises prices when my sales revenue goes up, but will not lower them again when sales revenue falls. So it's my responsibility to watch my billing like a hawk and inform them when I fall to a lower pricing tier. Otherwise, they'll continue billing me on a the more expensive tier even though their own billing page indicates I should be paying far less.

Vorteile

Its easy to navigate around the platform and its got some great features built in. there is a lot of customised options available and the customer support are also very helpful

Nachteile

some of the integrations have limitations which can effect the data sharing

Vorteile

Everything so far as it's easy and fast to many critical process.

Nachteile

Reporting needs changes as return reports have full refund but not able to run for partial refunds.

Vorteile

Flexibility and functionality. Also a really promising roadmap

Nachteile

Can almost be too open sourced at times .

Vorteile

Easy to use with a clean UI.
Lots of data points in the backend
Drag and drop builder means that you can build a frontend without much technical knowlege

Nachteile

Some more advanced functionality isn't possible due to a plugin not being availble or code not being able to be injected

Vorteile

Bigcommerce is easy to implement and one of the most versatile ecommerce/inventory/web store/website builder/order management platforms on the market. They are built for you to grow and will work for a startup or for a enterprise.

Nachteile

I dont like the way they announce new features. Sometimes the degrade a feature but the only way to find out is to attend a "town hall" instead they should just email all users a list of features that are being updated or degraded.

Vorteile

Order management is the strongest point of BigCommerce, and that is exactly what you want from an online store. Integration is simple and accurate, reporting and analytics are comprehensive, and the scalable pricing structure is the cherry on top. An excellent product.

Nachteile

I really don't have any complaints about BigCommerce. Oh wait, I thought of one - Stop asking me to change my password every 3 months - it's annoying !

Vorteile

Very easy set up. Once you or your client chooses a theme it is a pretty straight forward process getting your store online.

Nachteile

I would say the thing I liked least is not having some sort of builder for basic web pages. Too much customization needs to go into creating custom category pages.

Vorteile

Everything is so easy to work with and helps us a lot to focus on eCommerce business.

Nachteile

So far nothing has bothered us in a wrong way

Vorteile

It is a great platform that you can build out into an e-commerce machine.

Nachteile

There are some quirks with it that, if you are not aware of, you will get lost or need to hire experts.

Vorteile

Bigcommerce is a fully featured ecommerce platform that is designed for anyone to get up and running to sell online. In addition to its simple and easy-to-use online store builder, Bigcommerce comes with a full arsenal of features including inventory management, payment processing, shipping options and more. With Bigcommerce, you can set up an account and be selling within a few minutes.

Nachteile

Bigcommerce is a great ecommerce platform but needs some knowledge to better handle it.

Vorteile

Order processing has become much simpler at every step of the process since using BigCommerce, maintaining order and increasing customer satisfaction. The reports provided by BigCommerce are extremely detailed and give us a different perspective of all stages of the process, allowing us to maintain greater control and correct possible failures in time. The management of customer profiles allows us to make personalized offers and campaigns based on the products. The tool can be perfectly adapted to any type of company or organization due to its high scalability, the tools it offers help companies to increase the visibility of their products and services achieving a greater reach and generating higher sales revenue, despite its flaws the tool continues to improve and have a customer service quite adequate in our experience.

Nachteile

We would like to be able to replace orders and quotes automatically to promote the opportunity and save time, allowing greater automation of all our operations. We would love to be able to add search filters according to the requirements of the search to be performed, this could save a lot of time and have greater control of the files. The possibility of viewing the products in alphabetical order seems to us that it should be mandatory in this type of tool.

Vorteile

most like, bulk discounts, cart level discount,and good things is no product limits, and coupon codes are all very supported,

Nachteile

Free themes are very limited,the page builder widgets do not support custom typeface ,there is no shipping discount available on any plan,Big Commerce does not let you set smart product rules that automatically categorize your inventory,The built in blog does not facilitate RSS feeds,

Vorteile

The price is really attractive and the fact that you'll receive a version of Codisto (multichannel integration tool) for free is quite pleasant when you are starting a new venture. I would advise anyone to give them a chance

Nachteile

Monthly fee on paid theme, you can always purchase a theme outside of their store but you won't get support on that. Maybe a one time payment is better for the customer in the long run

Vorteile

BigCommerce Support is not only the best there for an e-commerce platform. It is the single best support compared to every provider I have ever used. They answer the phones quickly. The person who picks up the phone knows what he/she is doing. Calls never have to be escalated and the issue is (almost) always resolved. My issues are normally fixed within 10 minutes of picking up the phone to dial. BC doesn't waste your time.

PCI compliance was a big part of why we moved. BC takes it all on. We no longer have to provide scan reports or do any paperwork.

Consistent conversion rates - there are few ups and downs. I can depend on my site to be functional.

Adding products, categories and landing pages is simple. 2 months after moving to BigCommerce I let my entire development team go. We no longer needed any of them. Training an employee to add products takes just a few minutes.

Nachteile

Some things seem to take forever to get done. 301 redirects are difficult to manage and a fix has been in and out of the works for years.

Product page load times can exceed 1000ms. Mobile PageSpeed is big in Google's eyes and we are slower than average.

Vorteile

Although the platform offers a lot of features for an ecommerce business to be able to run daily operations and analyze data, my favourite part by far is the fact that it has a great customer service. Every time when there is an issue with the website or we have questions, we can chat with a representative from Bigcommerce. Their customer service is very reliable and knowledgeable. No waiting on the phone, no back and fort transferring between reps. Technical support is right there for you.

Nachteile

I wish there were more applications that can be easily integrated. Compared to Shopify, Bigcommerce doesn't offer as vast variety of options.

Vorteile

We moved from Shopify to Bigcommerce because Shopify lacked features that Bigcommerce had out of the box such as proper product categories, saved payments, one-page checkout among others. These features have worked well and our conversion rates went from 3% to over 10%. Bigcommerce is great for more complicated product catalogs with lots of categories and skus whereas Shopify is great for simple catalogs.

Nachteile

Bigcommerce continues to build out new features rather than fixing problems with current ones. Every week I hear about a new payment processor or some random feature that's built half-baked. I've been very, very frustrated at the lack of thought behind many features and their inability to fix simple problems. Their API's are a mess, with some of the API's passing all the data you need, and other's missing important data needed - so we're creating functions to call information that should be (and easily can be) included in the objects returned by the API. There is NO mobile application, even to check simple things like orders, which is the most ridiculous thing given we're in 2019.

Vorteile

The stability of it is great. The admin UI is very easy to use and intuitive. It has advanced pricing controls and other B2B features. The templates are great and we really saved a lot of time with a customization. If you have strong e-commerce skills in house, I honestly believe you can be live in a month or two. We found ourselves solving lots of problems that we'd normally require a developer for. It's very robust if you can stay on its rails. There are a lot of plug-ins, although some are expensive with monthly subscriptions.

Nachteile

The standard shipping features are very lacking and basic, and the solution is to use a plug-in. Although a free account with the plug-in is provided, it's inadequate and a subscription ended up costing us hundreds of dollars a month. The shipping system is even inadequate for basic stores. It's also lacking some functionality like product priority within categories, and limits faceted filters to 12 which required us to re-jig a bit of stuff and remove some filters. So the merchandising can be limiting at times. We could also do with native support for SVG images, and a static block CMS.

Support is slow and you can be waiting 2 days for a reply. So although it is easy to use, if you do hit a wall, you need to wait a while for support. However, even with these caveats, we still found it to be a better solution to what we were using.

Vorteile

The type of editing are seemingly endless

Nachteile

Unless you are web developer and wen designer it is very hard to customize your website alone.

In Betracht gezogene Alternativen

Warum BigCommerce gewählt wurde

Gründe für den Wechsel zu BigCommerce

Vorteile

I like its variety of spaces to manage a business and that it has the intention that everything can be done from the same app because it seems to be focused on companies that want to create a site to grow. Shipments are customized and its tax system offers great flexibility. It has interesting marketing tools and offers good search engine optimization. I also like that the payment type is customizable and has an interface that can be easily used

Nachteile

Their prices are increasing significantly compared to the competition. Do not listen to recommendations to add new and improved features. Is focused primarily on the U.S. market, leaving aside the rest of the world that is interested in its services.

Vorteile

BigCommerce extends a secure and reliable platform to create customizable apps without sacrificing a lot of time. This creates room for attraction for users.

Nachteile

BigCommerce may require more development for extensive projects. It is important to check project scope before considering BigCommerce no matter the business type of small business or enterprise.

Vorteile

Un logiciel qui s'adapte à tout format il est très remarquable et facilite les opérations en ligne Rapide et très flexible puis fiable en plus Bigcommerce je le conseille à tout le monde

Nachteile

J'ai pas trop d'inconvénients pour le moment je me retient d'abord juste j'aimerais qu'on puisse laisser les grosses entreprises entreprise en bénéficier plus

Vorteile

I had a Big Commerce site in 2012 that I absolutely loved. We left the platform for a while and came back in the end of 2017. For a while things were pretty smooth. However, Big Commerce recommended me to a developer to build our site. They charged me $40,000and built a fully custom site that only they could work on so that they could earn another $3000 to $4000 a month. This is actually a good part of my experience with Big Commerce

Nachteile

Treat me like I am stupid . Then make changes to the platform without informing anybody that have on numerous occasions cost my company money. They charge WAY too much for how basic the platform is

Vorteile

Je suis très satisfait de BigCommerce car il m'a permis de créer et de gérer ma boutique en ligne. C'est une plateforme simple et efficace qui me permet de satisfaire mes clients à temps.

Nachteile

C'est une plateforme avec laquelle je me suis familiarisé et qui représente un grand poids pour mon entreprise. Cependant, il est très évident de revoir ses fonctionnalités.

Vorteile

it allows me to create and manage my online store

Nachteile

The only aspect where I find that BigCommerce doesn't really measure up is site customization.

Vorteile

Bigcommerce est un Super logiciel vraiment magnifique pour le fonctionnement de mon entreprise elle est basée sur le cloud Mes achats en ligne par carte est tellement simple et rapide

Nachteile

Pour les débuts les gens auront du mal à utiliser à cause de la configuration

Vorteile

BigCommerce est une plateforme qui permet la création de boutiques en ligne. Il me permet la gestion de ma boutique grâce à ses multiples fonctionnalités, facile à utiliser, il me permet de faire couler mes produits et de satisfaire mes clients partout dans le monde.

Nachteile

Très bon logiciel que j'utilise quotidiennement mais on constate une personnalisation limitée en ce qui concerne l'apparence du site.

Vorteile

Dans l'optique de tester de nouveau outil d'ecommerce j'ai utilisé BigCommerce, pour générer un site e-commerce d'un partenaire, faut dire que BigCommerce est très complet, de la gestion des produits à la commande

Nachteile

Comme la plupart des CMS, BigCommerce est propriétaire des codes sources, donc il est difficile de migrer vers un autre CMS ecommerce

Vorteile

Logiciel très magnifique qui facilite la vente en ligne.La disponibilité de plusieurs fonctionnalités et la puissance en gestion

Nachteile

La maîtrise était un peu difficile surtout le euke défaut

Vorteile

C'est un logiciel magnifique qui facilite la vente en ligne. Facile et fiable d'utilisation, la facturation, l'augmentation des ventes, et la gestion client sont des avantages que j'apprécie le plus. Disposant d'une version d'essai gratuite, BigCommerce offre de nombreuses fonctionnalités puissantes et professionnelles comme gestion des remises, gestion des promotions.

Nachteile

Pas trop d'inconvénients sauf que j'aimerais qu'on revoit le prix des thèmes. C'est un logiciel qui n'est pas disponible en version gratuite.

Vorteile

BigCommerce facilite les relations entre différentes entreprises et leur clientèleÇa s'est d'une grande aide pour le développement et l'évolution de ces entreprises de vente

Nachteile

Son coût est un peu élevé pour les utilisateurs

Vorteile

BigCommerce est un outil électronique très simple qui permet la gestion des vente en ligne. C'est un logiciel bien sécurisé avec assez de fonctionnalités très avancées

Nachteile

Pas d'importantes inconvénients, seulement que j'aimerais que BigCommerce soit disponible en version gratuite

Vorteile

Customer support is great, they get you fixed up really quick

Nachteile

nothing really. Maybe could include a few more features for the base pricing. other than that, it's great

Vorteile

Provides simply set up and easy to load products.

Nachteile

no access to database - even read only. If we had access to database, we could create a number of reports we currently dont have access to.

Vorteile

Easy product management, plenty of payment gateways available, decent theme store. Handles product options / variants better than Shopify. Has some good B2B / wholesale features out of the box.

Nachteile

Themes are over bloated with way too many files. You can't edit the CSS and JS files online. Makes relatively easy changes (on other platforms) too time consuming. Often suffers from indexing delays and/ or caching issues so that your changes or new products you add take 30+ minutes to show up on the site. Main navigation menu is automated. You have to either hard code a menu or use an app if you want customizations to your menu. Stencil CLI can either work smoothly for editing themes or you'll spend hours chasing down compatibility issues. No way in store to easily find orphan pages.

Vorteile

C’est le meilleur logiciel de commerce électronique très pratique, intéressant permet aux commerçants de toutes tailles de créer, d'innover et de développer leurs activités en ligne.

Nachteile

C’est un top produit , je n’ai jamais eu de problème.

Vorteile

Facile à utiliser, gestion du black office, intégration avec d'autres applications afin de faciliter les échanges de données

Nachteile

Support limité aux utilisateurs non premium

Vorteile

BigCommerce peut s'adapter à mes besoins en matière de croissance, offrant des plans évolutifs et des fonctionnalités avancées ensuit la plateforme accorde une grande importance à la sécurité, avec des fonctionnalités de sécurité avancées pour protéger les données sensibles de mes clients.

Nachteile

Bien que BigCommerce soit utilisé dans le monde entier, le support en français est limité par rapport à d'autres langues plus répandues.

Vorteile

Un très bon pour le commerce électronique et très sécurisé.

Nachteile

Un très bon logiciel, je n'ai pas d'inconvénients

Vorteile

Facile a prendre et a l'utiliser meme un debutant peut l'utiliser facilement . Fonctionalité est parfaite.

Nachteile

Je n' ai pas rencontre de difficulter depuis mon utilisation

Vorteile

BigCommerce est exceptionnel et confortable pour les e-commerçant. Ce logiciel continue pour moi un facteur favorisant le développement de mon entreprise en ligne.

Nachteile

BigCommerce est bien conçu surtout ces fonctionnalités impeccables mais le problème est que l’option gratuite n’existe pour nous les utilisateurs.

Vorteile

Su gran ventaja es que es posible personalizar en totalidad su interfas.

Nachteile

cuando miramos la investigacion de terceros no se encuentran todas las aplicaciones necesarias.

Vorteile

Cet application facilite les opérations en ligne pour la croissance rapide et efficace des entreprises utilisatricesIl est adéquat et fiable à tous

Nachteile

Rien à reprocher à cet application pour l'instant

Vorteile

BigCommerce est un logiciel très performant et très pratique pour les achats par la carte en ligne très simple avec une très bonne qualité

Nachteile

C'est un très bon pour les e-commerçants mais un peu coûteux pour moi . C'est le meilleur et je recommande

Vorteile

Une très bonne qualité de modèles et destinés à la conception web

Nachteile

Manque d'acquisition de tout les problèmes