Patch My PC

Thank you for the positive review and for your support, Nicolas!

Hi Brendan,

Thank you for your positive review! We're thrilled to hear that Patch My PC has made updating third-party apps a breeze for you. It's great to know that you find the setup and ongoing administration easy and that our vast array of third-party software products meets your needs.

We appreciate your patience as we transition from an on-premises app model to a cloud model. I'm pleased to inform you that our new cloud version launched to general availability on July 11, 2024. While it addresses many user needs with a modern cloud portal, we are still working to close some feature gaps between this cloud-based platform and our existing Publisher. We are committed to enhancing functionality in the coming months to ensure a comprehensive feature set across both platforms.

Thank you for your high recommendation and for choosing Patch My PC over other alternatives like Ivanti Application Control. We're committed to providing a user-friendly and efficient solution for your patch ma

Thank you for sharing your experience, Derek. We're glad to hear that Patch My PC has helped take the worry out of patch management once set up correctly.

We understand that integrating with Intune can be challenging at first. We're here to help and ensure you have a smooth experience. If you ever need further assistance or have any questions, please don't hesitate to reach out to our support team. We're committed to making sure you get the most out of our product.

Thank you once again for your feedback and for being a part of the Patch My PC community. We look forward to supporting you further. - Justin Chalfant

Thank you for your review, Alex! We’re happy to hear that Patch My PC has saved you a significant amount of time and allowed you to focus on other parts of your role. It’s great to know our support team has been helpful and that the product makes updates easy to push out.

We appreciate your feedback on app requests and want you to know we're investing more resources to expand our catalog more quickly. We’re always working to better meet customer needs.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Thanks for your review, Jeremy! We’re glad to hear that Patch My PC has been easy to use, powerful, and that our support team has been helpful and easy to reach. It’s also great to know you’ve found value in our webinars since we aim to keep them both informative and engaging.

We appreciate your feedback about application support. While we continue expanding our catalog and adding new apps based on customer requests, you can also use our custom apps feature to create and manage apps not available in our public catalog. You can find more details on how to set up custom apps by visiting our documentation at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, you can track the status of your submissions and vote for other ideas on our UserVoice at https://ideas.patchmypc.com/.

Thanks again for being a Patch My PC customer. We appreciate your support! - Justin Chalfant

Thanks for the great feedback, Manny! It’s awesome to hear that Patch My PC has helped streamline your deployment processes, saved time, and improved compliance for important frameworks like Cyber Essentials. We’re glad the large and rapidly growing catalog, along with the ease of setup and deployment via Intune, has made a positive impact on your environment.

We appreciate your patience regarding the on-prem interface. As you mentioned, we’ve rolled out our cloud-based modern solution to enhance the user experience further.

Thanks again for being a Patch My PC customer. We’re glad to have you as part of the community! - Justin Chalfant

Thanks for the great review, Sonny! It’s fantastic to hear that Patch My PC has provided your engineers with significant time savings and made it easy to deliver patches quickly through Intune and SCCM. We’re happy to know that the product’s ease of use, pricing, and integration capabilities have been a big win for your team.

We’re also glad to hear you’ve had a positive experience throughout the trial, sales, and ongoing support process. We remain committed to keeping pace with the market by expanding our application catalog and delivering continuous improvements.

Thanks again for being a Patch My PC customer. We appreciate your support! - Justin Chalfant

Thanks for sharing your feedback, Mariusz! We're happy to hear that Patch My PC has continued to save your team a lot of time and that it’s working reliably without requiring constant oversight. It’s great to know that even the "rustic" GUI has been a positive experience for you.

We appreciate your suggestions on improving the sorting functionality and providing a centralized location for release notes. We’re always looking for ways to improve the user experience, and your input is valuable. You can track new features and updates on our public roadmap here: https://patchmypc.com/roadmap. If you’d like, you can also submit these ideas or vote on similar ones in our UserVoice at https://ideas.patchmypc.com/.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Thanks for sharing your positive experience, Edvin! We’re happy to hear that you’ve found our support team helpful, with quick and clear responses. It’s great to know that deploying applications, updates, and third-party apps with Patch My PC has been smooth and easy to understand.

We appreciate your feedback and are glad Patch My PC has been a valuable tool for your environment. If you ever run into any challenges or have questions, we’re always here to help!

Thanks again for being a Patch My PC customer. - Justin Chalfant

Thanks for sharing your experience, Jared! We’re happy to hear that Patch My PC SaaS has been exactly what your team needed to stay up to date, especially in areas where Autopatch falls short. It’s great to know the deployment experience has been smooth and that our support team has been responsive when you’ve needed help.

We understand the importance of having device-level visibility directly within the PMPC portal. While you’re currently using Intune for that, this is something we’re actively considering for future improvements. Your feedback helps us prioritize enhancements, and we really appreciate it.

Thanks again for choosing Patch My PC and for your positive feedback on the SaaS experience. - Justin Chalfant

Hi Zdeněk,

Thank you for your positive review! We're delighted to hear that Patch My PC has been easy to use and a significant time-saver for you and your colleagues. It's great to know that you're satisfied with the functionality and the number of supported apps.

We understand that occasional issues with SCCM ADR can be frustrating. To help with this, we have some tips for SCCM ADRs in this post: https://patchmypc.com/how-to-use-automatic-deployment-rules-adrs-with-patch-my-pc. We're continuously working to improve our integration and minimize such surprises.

Thank you for choosing Patch My PC over other alternatives. We're committed to providing you with the best possible patch management experience. - Justin Chalfant

Thank you for your detailed review, John. We’re happy to hear that Patch My PC has been a game changer for your team, especially with quick implementation and immediate benefits in your vulnerability assessment scores. It’s great to know the product has helped streamline your patching process for 40+ applications with minimal effort.

We appreciate your feedback about Apple/Mac patching. We're actively working on developing this capability, and you can track our progress on the Mac support feature via our UserVoice here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3153.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Hi Richard,

Thank you for your fantastic review! We're thrilled to hear that Patch My PC has been a "set and forget" solution for you, providing seamless automation and integration with both SCCM and Intune. It's great to know that our custom applications tool covers the vast majority of your patching and packaging needs, saving you significant man hours.

We appreciate your feedback on improving communication about newly released packages and added products. You can subscribe to our newsletter at https://patchmypc.com/scup-catalog-newsletter-signup and check our catalog release page at https://patchmypc.com/category/catalog-updates for updates. We also have a monthly recap that shows all new products and updates. For example, in our June 2024 recap, you can see all 73 new products we added: https://patchmypc.com/third-party-software-update-catalog-release-history-june-2024.

Thank you for your continued support and for choosing Patch My PC. - Justin Chalfant

Hi Dan,

Thank you for your fantastic review and for recognizing Patch My PC as an essential tool for sysadmins! We're delighted to hear how much time and effort our solution has saved your team, and that the integration with Intune is working seamlessly for your telecommunications needs.

It's great to know that the setup process was a breeze with the guidance of our engineer. We aim to make our tool as user-friendly and effective as possible, so it's wonderful to hear we're achieving that. Thanks again for your support and endorsement! - Justin Chalfant

Hi Michael,

Thank you for sharing your experience with Patch My PC! We’re really glad to hear how smooth your onboarding was and that you're finding the system easy to manage. We appreciate your feedback about some features being a bit vague; we’re always working to improve our documentation to make things clearer. Thanks again for your recommendation, and we're happy to continue supporting your team's success! - Justin Chalfant

Hi Neville,

Thank you for your glowing review! We're thrilled to hear that Patch My PC has been one of the simplest and most user-friendly patch management solutions for you. It's great to know that our seamless integration with Entra/Intune and automatic updates have simplified your workflow.

We appreciate your kind words about our customer service. We're dedicated to going above and beyond to ensure a positive experience for our users.

Thank you for choosing Patch My PC and for your high recommendation. We're committed to continuing to support your patch management needs. - Justin Chalfant

Hi Antonio,

Thanks for the fantastic review! We’re thrilled to hear that Patch My PC has streamlined your application and patch management processes. It’s great to know that our setup, once dialed in, is working seamlessly for you and your team.

We understand that the initial setup can be detailed with our numerous settings, and we appreciate your patience in getting everything configured just right. Your feedback is crucial, and we're continually working to streamline the user experience.

Thanks again for choosing us and for your kind words about our support team. We’re here for you anytime you need us! - Justin Chalfant

Hi Caleb,

Thank you for your fantastic review! We're delighted to hear that Patch My PC has significantly improved your level of support and that your experience with our team has been positive and pressure-free.

We appreciate your feedback on application packaging. We're continuously working to enhance our features and make the transition from manual processes smoother. It's great to know that Patch My PC is meeting your expectations and has become an essential part of your environment.

Thank you for choosing Patch My PC and for your high recommendation. We're here to continue supporting your needs. - Justin Chalfant

Hi Sanket,

Thanks for your great review and for being a valued member of the SCCM community! We’re delighted to hear that our automatic app creation and deployment features have significantly enhanced your patch management process.

Regarding your feedback about adding custom detection methods for Intune applications, we recognize the importance of this feature and are actively exploring ways to implement it. Your input is incredibly valuable as we strive to meet the needs of our users.

Thanks again for your support and for sharing your positive experience. Stay tuned for upcoming updates! - Justin Chalfant

Thank you for the review, Peter! We'll take your feedback to our Engineering team about the delay in getting ideas turned into features for our product. We're always looking for ways to improve, so we'll see what we can do to improve on this front. We appreciate your support!

Thanks for your support, Jason! We appreciate the positive feedback.

Hi Don,

Thank you for your fantastic review! We're thrilled to hear that Patch My PC has streamlined your application patching process with SCCM and that you find it easy to set up, configure, and reliably use.

We appreciate your kind words about our support team. We're committed to providing the best support possible and are glad to know it’s making a positive impact for you.

Thank you for choosing Patch My PC and for your high recommendation. - Justin Chalfant

Hi Rafael,

Thanks for your feedback and for noting the need for a SaaS solution. We're glad you find our current setup effective and easy to use. I'm happy to share that we're just a few weeks away from launching our hosted SaaS solution, which will integrate directly with Intune, making things even smoother and eliminating the need for additional installations.

You can check out more details about what’s coming here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps

Thanks again for your input and support as we continue to improve and expand our offerings. - Justin Chalfant

Hi Adrian,

Thank you for your positive review! We're thrilled to hear that Patch My PC has been intuitive and easy to use for you. It's great to know that our support team has been quick and helpful in their responses.

We're glad that Patch My PC has made your daily work life easier with its automation and processes. Your feedback is invaluable to us as we strive to maintain a high standard of service.

Thank you for choosing Patch My PC and for your high recommendation. We're here to continue supporting your needs. - Justin Chalfant

Thanks for sharing your experience, Munna! We're glad to hear that Patch My PC has been a cost-effective and time-saving solution for your organization. It's great to know that the seamless integration with SCCM and Intune has made patching and updates easier for your team.

We understand that Patch My PC primarily focuses on integration with SCCM and Intune, as they are widely used in enterprise environments. That said, we’re always exploring ways to improve our product and better support different environments. If you have any feedback on additional integrations or features, we'd love to hear from you!

Thanks again for being a valued customer and for your thoughtful review. - Justin Chalfant

Hi Ali,

Thank you for your detailed review! We're thrilled to hear that Patch My PC has been a time and money saver for you, with its extensive catalog, superb Intune integration, and fantastic support team. It's great to know that our tool's customization and ease of use have helped you create automation for app deployments.

We appreciate your feedback on the documentation and feature requests. We're spending a lot of time improving our docs to include more examples and make it easier to use certain functions. There are icons in the Publisher UI that can help describe features better. We also recognize the need for features like sync flexibility, improved tab navigation, and MAC support, and we're actively working on these improvements.

Thank you for your continued support and for choosing Patch My PC. We're committed to enhancing our product to better meet your needs. - Justin Chalfant

Thank you for the fantastic review, Chris. We're happy to hear that Patch My PC has been superior in your experience, offering ease of setup and management, as well as being cost-effective for your organization. It's great to know that you've found the product to be consistently improving, and we appreciate your continued support in multiple companies.

We understand your feedback about Intune reporting compared to ConfigMgr reporting. We're actively working on bringing our Advanced Insights solution, currently available for ConfigMgr, to Intune. To receive updates on this improvement, please vote up this UserVoice idea: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450.

Thank you once again for being a valued Patch My PC customer. If you have any further suggestions or need assistance, please feel free to reach out. We're always here to help and ensure you have the best experience possible. - Justin Chalfant

Thank you for your review, Andrew! We're glad to hear that Patch My PC has simplified your patch management and helped reduce security vulnerabilities, freeing up time for your team to focus on other priorities.

It’s great to know the platform has been a good fit for your Windows environment, and we’re happy to hear that our support has been responsive when needed.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Hi Jeremy,

Thank you for your glowing review! We're thrilled to hear that Patch My PC has provided immediate ROI in multiple organizations throughout your career. It's great to know that our tool has helped with time savings, security risk mitigation, and reducing the effort needed for application packaging, publishing, and maintenance.

We appreciate your kind words about our support team and are glad that the setup was simple and efficient for your environment. It’s wonderful to hear that your team uses the tool every day and finds it reliable.

Thank you for your continued support and high recommendation. We're committed to maintaining the high standards you expect from us. - Justin Chalfant

Hi Mark,

Thank you for your detailed review! We're delighted to hear that Patch My PC has made third-party patch management easy for your team. It's great to know that our integration with Intune and automation features have helped you stay on top of patches, and that you find the notifications via email and Teams webhook useful.

We appreciate your feedback on reporting. We're actively working to bring our Advanced Insights product to Intune, which will include comprehensive reporting features. Today, Advanced Insights only works with Microsoft Configuration Manager, but we are working hard to develop similar functionality for Intune.

We're glad your experience has been smooth and that our team has been helpful. Thank you for choosing Patch My PC over other alternatives. For any feature requests or new application requests, please visit our UserVoice at https://ideas.patchmypc.com/.

Thanks again for your support and recommendation. - Justin Chalfant

Hi Satish,

Thank you for your detailed review! We're thrilled to hear that Patch My PC has been meeting your needs and making software update management more efficient. It's great to know that you appreciate our automated updates, bulk operations, scheduling, portability, user-friendly interface, integration with SCCM, and support.

We understand your feedback regarding the limited customization for adding applications to the catalog. I'm pleased to inform you that we recently launched a feature in June 2024 that allows customers to add their own custom apps. You can learn more about how this works at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps.

Thank you for choosing Patch My PC and for sharing your reasons for switching from Right Click Tools. We're committed to providing you with a straightforward and efficient patch management solution. - Justin Chalfant

Hi Kevin,

Thank you for your excellent review! We're glad to hear that Patch My PC has seamlessly integrated with Intune and is meeting the unique needs of your local government administration. It's fantastic that our support team has been able to assist you effectively.

We appreciate your commitment to ensuring your systems are always up-to-date and secure. If there’s ever anything more we can do to enhance your experience or assist in any way, please don't hesitate to reach out. Thanks for choosing Patch My PC and for your trust in us! - Justin Chalfant

Thank you for your review, Denys! We're glad to hear that Patch My PC has met your expectations and streamlined third-party app patching for your organization.

We understand that the legacy interface may feel a bit dated. Once your team moves to the new version, we think you’ll appreciate the updated experience. If you need any assistance with the transition, don’t hesitate to reach out.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Hi Matthew,

Thank you for your glowing review! We're delighted to hear that Patch My PC has met all your patching needs and that our fully automated solution has made your job easier. It's great to know that you find our interface simple and easy to administer.

We appreciate your feedback about having different rules for different users. We're always looking to improve, and your input is valuable to us.

Thank you for choosing Patch My PC for its cost-effectiveness and comprehensive features. We're thrilled to hear that the integration with Intune has been seamless and that our support team has been responsive.

Thanks again for your high recommendation. - Justin Chalfant

Hi Braden,

Thank you for your stellar review and for recommending Patch My PC! We're thrilled to hear that our solution works effectively with Microsoft Endpoint Manager and Intune, streamlining your patch management process.

We understand that troubleshooting can sometimes be challenging, and we're glad our customer service and extensive help resources have been able to assist you effectively. We are committed to making sure your experience with our software is as smooth as possible.

Thanks again for your trust and for choosing Patch My PC. If there’s anything more we can do to assist, just let us know! - Justin Chalfant

Hi Ted,

Thank you for your enthusiastic review and for detailing how PMPC has been a game changer for your business. We’re thrilled to hear about the significant impact our automation has had, simplifying your software management and updating processes.

We appreciate your feedback regarding the limitations with some software vendors for local repo apps. We are continuously working to expand our coverage and streamline the process further, aiming for that closed loop system you mentioned. Your input is invaluable as we strive to improve.

Thanks again for your support and for sharing how valuable PMPC has been for your operations. - Justin Chalfant

Hi Evan,

Thank you for your insightful review! We're delighted to hear that Patch My PC has seamlessly integrated with your Configuration Manager infrastructure and that it has significantly improved the quality of life for your desktop management team.

We appreciate your feedback on the Custom Apps catalog feature. It's a newer addition, and we are actively working on enhancements to address the issues you mentioned, including better uninstallation options and customization levels for deployments.

Thank you for choosing Patch My PC and for highlighting the positive impact it has had on your IT operations. We're committed to continuous improvement and look forward to providing even better solutions in future updates. - Justin Chalfant

Thank you for the review, Joris! We’re glad to hear that Patch My PC has streamlined your application deployment and updates through Intune, saving your team time and removing some of the repetitive work.

Regarding your feedback on adjusting settings in the Patch My PC Publisher, many changes should take effect on the first sync with Intune. If you’re experiencing issues with this, please feel free to reach out through our support form, and we’d be happy to dig deeper into the situation to help.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Hi Derek,

Thank you for your excellent review and for highlighting the effectiveness of our dynamic rules for patching. It’s great to hear that Patch My PC has consistently delivered reliable performance, allowing you to manage updates effortlessly.

We're excited to let you know that we are just a few weeks away from launching our hosted SaaS solution, which will include a web-based UI to further streamline your experience. This new platform will eliminate the need for local installations, addressing your desire for a webUI. You can find more details here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps

Thanks again for your positive feedback and for being a valued customer. If there’s anything more we can assist with, please reach out to us. - Justin Chalfant

Hi Matt,

Thank you for your detailed review and for highlighting the extensive features and benefits of Patch My PC. We’re glad to hear that our catalog and integration capabilities with both Intune & SCCM have significantly streamlined your application management processes.

We're excited to announce that we are just a few weeks away from launching our new SaaS version specifically for Intune users. This update will introduce a new user interface designed to make navigation and management even simpler, enhancing your experience further.

Your input and engagement on our UserVoice ideas board have been invaluable in shaping our roadmap, and we look forward to continuing this collaboration.

Thanks again for your support and for sharing how Patch My PC has positively impacted your operations. If there’s anything more we can do for you, please let us know. - Justin Chalfant

Thank you for your review, Frank! We're happy to hear that Patch My PC has streamlined your third-party software updates and expanded your software coverage.

Regarding adding software not currently in our catalog, I wanted to mention our Custom Apps feature, which allows you to build and manage updates for apps outside our standard catalog. You can learn more about it here: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, if there are specific apps you'd like us to consider adding, you can submit those requests through our UserVoice here: https://ideas.patchmypc.com/.

Thanks again for being a Patch My PC customer. - Justin Chalfant

Hi Kenneth,

Thank you for your wonderful review! We're delighted to hear that Patch My PC's seamless integration with Intune has significantly saved you time from manual app packaging and updates. It's great to know that once the initial setup is complete, the product runs smoothly with minimal management required.

We appreciate your positive feedback about our support team. We're committed to providing thorough and engaging support, and it's rewarding to hear that your experience has been satisfying.

We're also glad to know that any previous dislikes you had have been addressed with later implementations.

Thank you for choosing Patch My PC and for your high recommendation. We're here to continue supporting your patch management needs. - Justin Chalfant

Hi John,

Thank you for your fantastic review! We're delighted to hear that Patch My PC's seamless integration with Microsoft Endpoint Configuration Management System has been a significant advantage for your team.

We're thrilled that you haven't found any features or functions you dislike and that both the software and support have been awesome from purchase to implementation.

Thank you for choosing Patch My PC over other alternatives like Tanium Endpoint Platform and Ivanti Connect Secure. We're committed to providing you with a top-tier patch management solution and continuing to support your needs. - Justin Chalfant

Thanks for the fantastic feedback, Roderick! It’s great to hear that Patch My PC has made such a positive impact on your compliance efforts and that the ease of setup, ease of use, and stellar customer support stood out to you.

We’re thrilled to know that this is the second organization where you’ve implemented Patch My PC. It’s great to hear that it continues to deliver the automation and efficiency you need for critical patching and updates.

Thanks again for being a Patch My PC customer. We’re glad we could help make a difference! - Justin Chalfant

Hi Emeka,

Thank you for your fantastic review! We're thrilled to hear that Patch My PC has provided seamless patch management for your organization. It's great to know that you find our tool valuable, especially with the recent ability to deploy your LOB apps through Patch My PC.

We appreciate your positive feedback and are glad to hear that you have no cons to report. Your satisfaction is our priority, and we're committed to maintaining the high standards that you expect from us.

Thank you for choosing Patch My PC. We're here to support your patch management needs every step of the way. - Justin Chalfant

Review Response:

Thank you for your wonderful review, Adam. We're happy to hear that Patch My PC has been an absolute time saver and has greatly assisted you in meeting automated patching requirements for the ACSC Essential 8. It's also great to know that you found our solution simple and easy to configure, with quick support when needed.

We appreciate your feedback regarding the few applications not on our list. We're constantly working to expand our catalog, and you can submit suggestions for new applications via our UserVoice platform. We have a good pipeline of new products, and you can see all the new apps we're adding on our public roadmap at https://patchmypc.com/roadmap.

Thank you once again for being a valued Patch My PC customer. If you have any further suggestions or need assistance, please feel free to reach out. We're always here to help and ensure you have the best experience possible. - Justin Chalfant

Hi Dumitru-Mugurel,

Thank you for your positive review! We're delighted to hear that Patch My PC has been effective in automatically patching third-party software and integrating easily with SCCM.

We appreciate your feedback about extending the list of available products in our patch list. We're continuously working on expanding our catalog based on user requests and needs.

Thank you for choosing Patch My PC. We're committed to providing a reliable and effective solution for your patch management needs. - Justin Chalfant