Vonage Business Communications
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- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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A Refreshing Change
Vorteile
While every VOIP has its problems, customer service with Vonage is outstanding. They never leave any tasks unfinished and no questions are left unanswered.
Nachteile
The set up was tricky, but I am no phone analytics expert.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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If you want a big name with a big price tag
Overall it was a pleasant experience. We got exactly what we needed at the time nothing more nothing less. We ended up switching and got wayyyyy more for way less and now we could never go back!
Vorteile
Our call quality was always crystal clear and never dropped or missed a call.
Nachteile
We least like the price point and the long contracts that would auto renew without a notification and even on weekends/ holidays.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Good Business Phone Company
Overall decent. 8 out of 10
Vorteile
Worked like any other business phone company. No big issues.
Nachteile
Transfering numbers was a pain for certain area codes and locations.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Perfect App For Bringing Your Work Phone On The Go
Vorteile
Great interface. Very easy to dial out/answer calls/check voicemails. Seems to get better with every update - the texting function that was added makes the app better than my office phone.
Nachteile
Can lose connectivity somewhat quickly where internet service is spotty.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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not very happy
no
Vorteile
I like the fact that you can just dial an extension and get in touch with one of your co-workers with out having to call the whole number
Nachteile
if we have bad weather like rain it will drop calls. If the internet company is having trouble then your phone system will not work.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Switched
it was hard to get help. When you call to get tech support they all say the same thing for every issue.
Vorteile
At one point it was very helpful, but then something was changed and it stopped working well.
Nachteile
The overall quality wasn't as good as what we have now.
- Branche: Versicherung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Vonage for Business
Vorteile
Call forwarding
Use from Mobile or Handset
Texting is included on the mobile app, which is nice.
Not difficult to set up
Nachteile
Bad call quality
No picture mail
I pretty much only use on my cell phone. I sell insurance and need clients to send me documents via text, but theres no picture mail option.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Vonage Review
Vonage provides what I would consider an average product. When they are up and running they are fine. We have interment problems. Busy signal lights stop working so I can not tell when other workers are on the line. Static and dropped calls are a problem. Support is hit an miss. Some reps will take hold of the problem and get it resolved quickly others kind of dodge the issues. Their prices is middle of the road for this market. I have not had the time to dedicate to changing vendors but I need to look into it. The ones I have looked at don't seem a lot better.
Vorteile
They were my first attempt at VOIP and helpful during the change over. Having learned much about the environment I know more questions to answer to begin with now.
Nachteile
Service and support is spotty.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Works good
Vorteile
Works good for the price we pay which is half of what we used to pay. I would reccomend to a friend that is on a budget
Nachteile
Can be spotty and slow at times, but usually it works good. You get what you pay for so dont expect anything crazy.
