Alle Bewertungen zu Vonage Business Communications Filter anwenden
Nutzerbewertungen zu Vonage Business Communications durchsuchen
Alle Bewertungen zu Vonage Business Communications Filter anwenden
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Works good
Vorteile
Works good for the price we pay which is half of what we used to pay. I would reccomend to a friend that is on a budget
Nachteile
Can be spotty and slow at times, but usually it works good. You get what you pay for so dont expect anything crazy.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Awesome
It was so amazing how my business partner and I were able to use this service for our business even though we are in separate countries. It was very easy to use and the customer service offered was exceptional. I would highly recommend this service to everyone especially since the prices are awesome.
Vorteile
Efficient and effective
Nachteile
It can be used internationally, however, the service has to initiated from the US or Canada, then you can take it internationally.
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Helpful, but could be better
Vorteile
Easy way to manage calls for a nonprofit.
Nachteile
I wish you could copy and paste longer chunks of text at a time.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
If you are looking for Voip look elsewhere
Vonage is legacy Voip solution and the only features that work for them is the aggressive sales. Once a customer is onboard then nothing matters, quality is not good. Would not recommend. Not a good solution
Nachteile
Mobile is very unreliable and the desktop version of the software does not work. Support is pathetic, keep raising tickets but nothing happens. Invisible charges are added to the invoices, overall a bad experience.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Good System
As mentioned we have used Vonage with our NVM phone system to be able to use our phones from home during the current situation. Very useful.
Vorteile
I have only recently used Vonage to help to transfer our phone system from office to work from home and it was very easy to set up and very quick.
Nachteile
There hasn't been anything so far that I have found to be negative and I have been using this for over a week now.
- Branche: Grundschul- & Sekundarbildung
-
Quelle der Bewertung
Mehr Details anzeigen
A paid alternative to Google voice
Vorteile
Vonage was the first VoIP service I used when starting my virtual school teaching job. Their customer service was great. My calls were very clear and the provided phone was decent quality. I had a very basic plan and it had a lot of coverage for the price.
Nachteile
Pricing was very frustrating. I could easily call in and haggle my bill to half of what it was. If you are allowing people to pay half price, why not just charge a lower rate to begin with?
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
This system is used in my retail store
Vorteile
WiFi calling. No long distance fees. Phones are good quality. Minimal issues with dropped calls due to internet connection. Voicemail forwards to my outlook account.
Nachteile
Dropped calls. Occasional call quality is less than a standard landline. Digital noise. Initial setup took time. Required tech support to get everything setup correctly. Not an intuitive setup.
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Good phone service - managing the setup needs a technical degree
Vorteile
We love this as our phone provider as it is very cost effective and we have few service interruptions.
Nachteile
The phone system setup is very hard to use - it feels like you need a technical degree! to set ours up I had to have their support walk me through the whole process. Now I don't touch it.
- Branche: Unternehmensberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
This Vonage system worked easily & great for my work from home job!
Vorteile
Simple setup and billing. Actual hardware was delivered as expected and contained simple instructions..
Nachteile
There was really nothing negative about Vonage. I appreciated their online help content when I needed it.
- Branche: Elektrische/elektronische Fertigung
-
Quelle der Bewertung
Mehr Details anzeigen
I'm a big fan
Vorteile
Simplicity and much lower cost than landlines. Vonage let us have big company functionality at a low cost and the product allowed us to work from home and customers never knew.
Nachteile
Reports are good to start, but it's possible to outgrow them if your business grows large.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
One of the best for business!
Great experience with Vonage.
Vorteile
I love being able to hear voicemails on my phone and access calls from anywhere.
Nachteile
I have yet to use the software to its full capabilities because of time constraints.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
A little more expensive than necessary
It's a good system if you need a powerful package but not as much for small potatoes.
Vorteile
It has a soft phone and can connect to hard equipment. It was relatively easy to implement. It came with all of the components necessary to connect it.
Nachteile
The learning curve of this software is pretty steep and it's not always easy to integrate with existing comms.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage Has Been Excellent!
Vorteile
Vonage has provided us with excellent and clear communications systems for our business. It's been so crucial for us to keep our phone systems clear with clients across the globe and with Vonage we've accomplished just that!
Nachteile
Initially the fees seemed to be a little bit high but after you really break down what you get for the price, Vonage can't be beat!
- Branche: Philanthropie
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage is ok
Vorteile
I love that I can access the tool through an app on my Mobil phone. I can receive calls and text messages.
Nachteile
Figuring out how to set up the system was difficult, and it was also difficult to make changes when necessary.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Use for our IT recruiting company
So far its been good. We have had for about 4 months and seems pretty easy to use and reliable. The cell phone app seems to have some issues when trying to make calls.
Vorteile
Love that you can use the app thru your cell phone to access your phone log, messages ,etc
Nachteile
The customer service was friendly but not very knowledgeable.
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage Review
Vorteile
Great introductory offer with no contract allows for a great introduction to this voip service for my small company.
Nachteile
After the honeymoon period and a closer look at what we would have to pay per month we realized that this wasn't a good fit for our modest company at this time.
- Branche: Finanzdienstleistungen
-
Quelle der Bewertung
Mehr Details anzeigen
Vontage Review
Vorteile
Like the VoIP system and the ease at which you can begin to use the product
Nachteile
Phones now very static, very poor reception. Working on upgrading system but it is taking a long time to roll out.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage
Vorteile
I vonage is great, no more long distance calls.
Nachteile
No real cons, as long as internet is working, the phones work fine
-
Quelle der Bewertung
Mehr Details anzeigen
Reliable, high quality calls with easy setup to scale as your business grows 24/7 customer...
Vorteile
I like that there aren't any lengthy contracts, just month to month. I like that you can contact anyone virtually anywhere via voice, chat, text messaging or video.
Nachteile
It's more expensive than other carriers. It also doesn't offer video conferencing and group calling.
- Branche: Unternehmensberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Our company ended up switching to a different platform
Vorteile
Can make phone calls
There was a mobile app that allowed you to make phone calls from your work phone number on your cell phone
Calls could be forwarded to your cell phone number
Nachteile
Internet based phone system so we as a company dealt with alot of dropped calls and audio issues
Voicemails could not be forwarded to your email to listen to
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Not a big fan unfortunately
N/A
Vorteile
Really the only thing I liked was the fact that you could customize your plan virtually anyway you want or anyway that fits best with your business.
Nachteile
I gave this a pretty fair shot and never seemed to get good clarity with it. I would call into tech support and go through various troubleshooting issues but they never seems to help. At best I would have a very slight lag in the calls and always seems to have a slight echo which drove me crazy.
- Branche: Unternehmensberatung
-
Quelle der Bewertung
Mehr Details anzeigen
Property Management Company and Vonage
Vorteile
Always works, great pricing, easy interface to use (no training required) and amazing US based customer service.
Nachteile
I forgot my password once and password recovery was difficult.
- Branche: Einzelhandel
-
Quelle der Bewertung
Mehr Details anzeigen
Excellent Business phone service, inexpensively
Vorteile
Always available, lots of functionality, low cost - good value!
Nachteile
We're a small business and don't use many of the features, so the dashboard is a bit overwhelming to use.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Its been alright.
again it works so if you need a reliable voip this would be great its just not a bells and whistles type of application .
Vorteile
So one pro is that you will actually get phone calls, (had that issue with another VOIP)
you can use this as a desktop application or you can you log on to their site.
Nachteile
I dont like how the phone rings, it rings very loudly over everything. Which i find really annoying,
its also hard to tell if someone else answered the phone.
- Branche: Finanzdienstleistungen
-
Quelle der Bewertung
Mehr Details anzeigen
Challenging
Vorteile
phones, access to voice mail online, ability to have phone follow me
Nachteile
dependability - service - I have been having problems with caller ID for 5 years
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage
So far so good!
Vorteile
I like how the App is in sync with my desk phone, cell phone, and laptop. So far, it is easy to use.
Nachteile
My company has not utilize this software long enough to think of any con.
- Branche: Rechtsberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great for Startups
Vorteile
This a great product for startups as it is not very expensive. It is easy to become familiar with as well.
Nachteile
Hold time to get ahold of customer service when necessary is very long and you cannot cancel service through email.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
You get what you pay for
Vonage gave us decent call quality. It was very entry-level phone service. It would work great some days, not so great other days. If you need phone service for normal business needs, you'll probably be completely satisfied. If your teams are constantly on the phones all day, Vonage may not meet your needs. I'm sure that you can get better service in some areas vs others, too. Our business outgrew Vonage rather quickly.
Vorteile
Good price. Affordable hardware.
Nachteile
Call quality wasn't always satisfactory.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage Business
Vorteile
Great business phone, easy to use and set up. Pricing structure is vary affordable. Great customer service.
Nachteile
Sometimes there are missed calls and voicemails that came from no where. No other issues besides these.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vontage was great
Vorteile
This is pretty easy to set up. Since it is virtual it is quite easy to scale to fit growing or changing organization.
Nachteile
They merged with another company and everything got worse. The main issue was tech support. Any issues became big problems.
- Branche: Philanthropie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
It's ok
Vorteile
We have many offices and it would could transfer calls from office to office. That was pretty cool.
Nachteile
One of the things I didn't like about it was that if the internet was down so was the phone system.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Customer support is not good
Vorteile
Cost of the calls makes it cheap so small companies can get started. Easy to port anywhere in the world.
Nachteile
Customer support is not very good. Setup help is not good either. Need to have technical expertise to be able to set it up.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Reliable Service/ Fair pricing / Customer support could be better / Departments don't work...
The service itself is very good and setting up is pretty easy. My frustrations came from Vonage not knowing what's going on. I had to reach out to them the day of switchover and they had no that day was the day we were switching to Vonage despite multiple emails confirming this date.
Vorteile
The GUI is very user friendly. Service has been very reliable, Flat rate on toll free, Support usually pretty responsive and knowledgeable.
Nachteile
They don't seem very organized. Departments don't know what the other department has done. No contact numbers just emails to entire groups for example you can't call contact a specific person you have to email an entire department. I prefer at least having a point of contact. Not all support agents are the best. Couple times I just hung and called got another support tech to help me.
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great service
Great
Vorteile
I love that it has an app that I can put on my on call phone. it is easy to use and has all the features i need
Nachteile
dropped calls or having to reset because of internet. I would like to be able to receive faxes through my fax machine
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Stick to what you have
Vorteile
I liked that it was month to month billing instead of a full year contract. Feature list is great, easy to install and awesome sound quality.
Nachteile
Customer service is absolutely awful! I spoke with someone and they didn't even know what they were talking about. SO after wasting about 30 min of my time i hung up and tried looking online for a solution.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Expansive features but price point an issue
Switched back to our former software for conferencing despite lesser features as price point for our business was going to be a major consideration long term.
Vorteile
Feature set is extensive, compared to our previous preferred conferencing option. Also, messaging option was useful for keeping everyone updated, especially as some of our staff are based further afield in San Diego and we’re not always reachable for full conferencing.
Nachteile
Price is expensive considering what we had with our initial set up. Felt it outweighed the feature set.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Worst app EVER!
Vorteile
Nothing is good about this application. NOTHING!!
Nachteile
Gets stuck all the time. Does not answer phone calls. Drops calls on hold. Forgets setting for users.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Great Product
After reviewing several VOIP phone systems, I found Vonage Business to be the most affordable, flexible and easy to use with great support. It's valued increases as you take advantage of initial programs that offer free phones and/or referrals.
Vorteile
Reliable, intuitive interface, good support, affordable, and great features.
Nachteile
No good intercom feature. The feature for intercom is not as expected.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Constant problems, hard to reach customer service
If something goes wrong your business Will be without phones for several days as you cannot get in contact with customer service immediately. We thought we would save money with this but in reality, if you include our own man hours for set up and troubleshooting we are paying much more for a phone service.
Vorteile
We thought this would be a cheaper alternative but any savings has been wiped out when you calculate the man hours for trouble shooting
Nachteile
Set up is overly complicated and since you have to wait days for service help no one can call our business!
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Weitere für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Terrible Customer Service
Their customer support team is really terrible to it's customers. They are rude when the customer does not understand the price quotes and they say it's either you pay that or no service(s). That is not how a customer should be treated. If Vonage Management wants to reach out to me for the agent names they may do so
Vorteile
Their website leads on that it's a great software. I had been a residential customer for quite some time and considered using Vonage for my business. I love that they offer the call waiting, call recording and much more
Nachteile
I have nothing bad to say about the software at this time
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Good value for the price
Vorteile
easy to use and get use to the interface, price per month and month to month billing. easy to set up and don't need a headset.
Nachteile
call quality is not the best, cracking and popping on the line, calls drop a lot. Customer service is offshore and third party, gets hard to cancel. Don't count on taking your numbers with you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Vonage Business Solutions
I have been using Vonage for almost a year now for my small business. After the headache of the initial setup, everything has been great.
Vorteile
functionality through website - free phones -
Nachteile
I have problem with my caller ID going in and out on my outbound calls. Sometimes it comes up with my Business name sometimes it comes up with city and state.
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Good, but some stuff needs work
Vorteile
The interface was easy to learn, and quite intuitive. The text messaging feature was very helpful with our day to day.
Nachteile
The instability of the application. There was several occasions, where calls would drop or not even connect at all. There was also some lag when the application was up for a whole day.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Good features, but a bit difficult at first
Vorteile
The phone system has great features, everything you would want in a phone system. The ability to easily route calls remotely through their cell phone app is a big plus.
Nachteile
The difficulty of understanding their phones - They are not at all intuitive, and the prompts don't really explain much. A user manual really is required reading, and that's never a good thing when you have hundreds of people in a company, many who are quite novice with this stuff.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Easy, Efficient and Inexpensive
I have been using Vonage for my home phone line for 3 years. I have had no interruption in service. I use this line for a scanner/fax machine as well with no problems. I have saved a lot of money over using Comcast for the same service.
Vorteile
Cost. Good Service.
Nachteile
If Internet went out, I would lose service. This has not been an issue in 3 years of use.
- Branche: Krankenhausversorgung & Gesundheitswesen
-
Quelle der Bewertung
Mehr Details anzeigen
Not a bad VoIP product
Vorteile
Customer service is generally easy to get in touch with.
Nachteile
Weird dropped calls, voice mail not picking up, phone not actually ringing in office or on app when someone is calling.
- Branche: Krankenhausversorgung & Gesundheitswesen
-
Quelle der Bewertung
Mehr Details anzeigen
We have had a great experience since switching from 8x8
Vorteile
Knowledgeable and very helpful. Knows how to help when I have issues
Nachteile
Sometimes the wait time can be long and when there are outages down times are long
- Branche: Rechtsberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Maybe
Some issues that hurt the business - gotta have phones! Cost is a bit higher than I like so might be shopping service - would like the features to be a tad easier to navigate and understand exactly what it does...
Nachteile
would like the features to be a tad easier to navigate and understand exactly what it does...
-
Quelle der Bewertung
Mehr Details anzeigen
My experience with Vonage
Vorteile
I think it's pretty cost effective and does the job. There are a lot of both brick and mortar and online stores that carry it.
Nachteile
I think you have to put in too much research in getting it set up and understanding the business model.
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Mehr Details anzeigen
Staffing Support
Vorteile
Easy product to use on the go and from mobile devices. Zero dropped calls from either the web interface or mobile app
Nachteile
Front end web can use a design upgrade. End up using the mobile app more than anything else due to that.