SmartRecruiters

Vorteile

The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Nachteile

Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

Vorteile

The SmartRecruiters platform was straight forward and easy to navigate through the software. Adding new employees was very simple and straight forward. It was also easy to implement this software across 4 branches and train internal employees.

Nachteile

For manual resumes, it was time consuming to scan and upload the candidate's resume. Sometimes the orientation of the document changed after it was uploaded. One other drawback was that some candidates were rejected, and they were still able reapply reversing the first/last name. There should have been another identifier that would prevent this.

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Vorteile

It's a great platform for tracking the application status and with a variety of resources for job seekers.

Nachteile

Some reports are automated and can not be highly customizable.

Vorteile

Turns the recruitment process into a collaborative effort that ropes in everyone effectively. The platform's intuitive, making it simpler for hiring managers, recruiters, and even candidates to get on the same page. Plus, the flexibility to customize workflows for our complex business processes is a big win. Loads of integrations with tools like DocuSign, Zoom and Linkedin as well are a big plus.

Nachteile

There are some niche integrations with more legacy-based tools which are still not present. It's best to check the integrations library before deploying this tool across your company to see if you might have any data gaps.

Vorteile

- Ability to integrate with Docusign, making it easier for candidates to sign and complete offer letters.
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Nachteile

There is room for improvement with Smartrecruiters' self-scheduling option, but overall, it has been a fantastic experience.

Vorteile

I am able to work as the only recruiter for our 160 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.

Nachteile

Not very Canadian friendly for extras such as paid postings, assessment tools, screening. Would like better onboarding. Can be a bit frustrating for candidates

Vorteile

User friendly tool, it's manageable with basic training which has helped us with our teams and clients.

Nachteile

Process flow is not too sophisticated and might be a bit behind some business needs.

Vorteile

I like the hiring manager self-service and visibility the system offers. I also appreciate the marketplace and integrations for scheduling and more.

Nachteile

It strikes me as somewhat "buggy". It seems like almost weekly there is a new, small issue or concern that needs to raise a ticket to be addressed. I don't have visibility to our quantity/pattern of tickets, so it may or may not be getting better.

Vorteile

With all of your recruiting information in one place, it makes the administrative component of talent sourcing far easier.

Nachteile

You definitely require a demo to ensure that you are fully utilizing the software's many capabilities.

Vorteile

Easy communication with hiring managers. Great tool to stay organized. What I like most is being able to interact with an applicant in a timely manner and being able to communicate with them wherever I am.

Nachteile

Would love the platform more if I could streamline basic tasks: setting follow up reminders with applicants, reminders for hiring managers, etc. I would like to be able to keep the same message thread when having conversations with an applicant, instead of having to go back and forth from my email.

Vorteile

It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

Nachteile

It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

Vorteile

The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved.

Nachteile

The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters.

Vorteile

Easy to learn and train others on. I really like the career site design and management features. Vey easy to create a great looking career site!

Nachteile

Word formatting when cutting and pasting job descriptions, I always have to reformat the bullet points.

Vorteile

The software was easy to use. Initially when I was looking for an ATS system I saw a number of options but after careful research SmartRecruiters stood out.
It did not disappoint.

Nachteile

When scheduling the interview it would be nice to be able to integrate a video conferencing software instead of just pasting the meeting invite link.

Vorteile

When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.

Nachteile

I really don't have many cons system. I really enjoyed using this software.

Vorteile

Being able to rate the candidates and leave notes in the scorecard. We show all of our hiring managers and interviewers the scorecard feature, and have them leave detailed notes after interviews so we can more easily compare candidates.

Nachteile

The employee referral feature is not always accurate when it shows "employee". We will get people that apply and it says "employee" next to their name, but they were not actually a referral, so we do not use that feature.

Vorteile

This is not the most robust option, but if you are a recruiter/HR manager with a very limited budget, this allows you to do all the basic functions that any other ATS would do for you. I believe companies with fewer than 200 or 250 employees can use the free version, which is really pretty cool. It allows for pre-screening questions, tracks applicant data (EEO, sourcing data, etc), stores the candidate information in an intuitive and visually appealing way, and notifies you via e-mail about new candidates. It connects to dozens of free job boards and will also connect you to paid boards. I was surprised by how much it offers for a free service.

Nachteile

Obviously with a free service there is only so much customization that can be done.

Vorteile

I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.

Nachteile

My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.

Vorteile

Smart Recruiters is very easy to navigate and I like the "tracking bar" so I can see what step a candidate is in in the interview process/

Nachteile

Smart Recruiters seems to have bugs quite frequently.

Vorteile

Great value for the price! It is quick and easy to create and publish job postings. Applications start to arrive in 24 to 48 hours. I can choose to contact applicants through the SmartRecuriter platform or directly by telephone or email.

Nachteile

About 20-40% of applicants are not qualified (depending on the job), but this is a better return than the CareerLink site.

Vorteile

As a new manager, I find SmartRecruiters an easy system to use to research and contact applicants. I like that applicants can post multiple resources to their profile and I can easily access them (there's no need for me to save their resume on my computer). It's also fantastic that I can send them messages through the platform and keep a record of their responses that I can access on the site itself.

Nachteile

As of right now, there's not a hiring need that I have that SmartRecruiters has been able to fill. Perhaps if there were video or chat recording software that could help me code responses... then that could be amazing!

Vorteile

What I like most about SmartRecruiters is that I can write one job posting and have it submitted to lots of job boards. Smart Recruiters even gives me access to additional services like Facebook Ads and LinkIn Postings.

Nachteile

What I like least about SmartRecruiters is that, when a application comes in, they don't tell me which job board it came from. Also, I wish that it was less of a "just post and trust us" and more of a platform where I have granular control of my postings.

Vorteile

Easy to configure and use. Extensive training isn't needed to get up and running. For those who require it, there are online tutorials for every part of the system.

Nachteile

Candidate search functionality isn't very robust. It is limited to predefined fields (e.g., location, degree, etc.) instead of allowing customer to define the fields from the candidate profile to use for searching and sorting (e.g., technical expertise, field of study, industry-specific terms, etc.).

Vorteile

I love being able to upload a new job posting and distribute to all major search platforms in just a few steps. The internal rating system is easy to use for screening candidates, and I love the fact that you can store private notes about each one right within their profile.

Nachteile

In the past, I've had difficulty with the Craigslist integration. The jobs did not publish, and I had to go directly to Craigslist to set up the listing. It would be nice if this feature were reliable, but Craigslist is not a high priority in our distribution.

Vorteile

The system is easy to use (both admin and end user). They have a great customer support. The system functionality is broad and add value to HR.

Vorteile

The input is easy, it makes adding people easy to do and it just copies from their resume

Nachteile

So far that my adverts dont link to it. most applicants come through seek and their application doesnt link tot he system

Vorteile

I used SmartRecruiters several times for finding a new team member. Even I didn't use such kind of software before, it was quite easy to use. It makes the whole recruitment process way more efficient and you have all the information you need in on single point of access.

Nachteile

Sometimes there are problems with jobpostings, that get crawled and autoposted from platforms like LinkedIn or Xing.

Vorteile

This used to be a free product and then one day it went sky high on price. I used it quite heavily but found it difficult to get jobs to free job boards.

Nachteile

didn't post jobs to free job boards, or wasn't the most efficient in doing so

Vorteile

ease of use
ability to design own recruitment process
build out approval processes (job and offer)
Resume uploads
keyword search
multiple offer and job templates
Very reasonable cost

Nachteile

Hard to create some customizations
SSO was not doable in our case
Reporting not that robust

Vorteile

Very easy to use and it can maintain our data easy.
Searching resume by Boolean search etc very compatible.

Nachteile

I never face any issue with smart recruiter.
A little issue can be that It is not that much famous like others ATS.

Vorteile

Being able to multi task in the system, especially when managing up to 10 live roles with more than 1,000 applications. Easily having an overview of progress and numbers

Nachteile

Not being able to personalise it, IE; add my own templates to the responses for candidates. I believe only the system admin at present has the ability to do this which isn't great.

Vorteile

It's an easy to use web-based software. Aggreates from other sources as well. Backups and maintenance are done off site. You can get a pretty good feel for the candidate from the page.

Nachteile

Can't include outside candidates or import current ones. At times no candidate resume is included. I would like more details about some candidates.

Vorteile

It supports mobile devices and lets one use the software from anywhere when out of the office therefore providing convenience to all its users.

Nachteile

Some features are missing and needs to be improved.One of them being the reporting feature ,it can be difficult to run reports on a weekly basis on the team did.

Vorteile

Scheduling is very easy and its great to have access to the team's reviews in one location. This way I am not bugging anyone independently for feedback.

Nachteile

Pulling reports are a bit tricky and difficult. Also, there should be a way (as an admin) to delete and posted emails with sensitive information ( like comp, etc) so the whole team doesn't see.

Vorteile

The ability to send and receive emails in the system and keep a record of past emails for referral. The ability to take notes. You can move several candidates to a different stage in the pipeline at once.

Nachteile

The free version doesn't have email templates (except for Rejection letters).
No customization in the free version.
The paid version is too expensive for what you get compared to other systems, in my opinion.

Vorteile

I do like the functionality of being able to template email correspondence.

Nachteile

I found the list to be a little clunky with how they update. A lot of times I had to leave the application and come back for the status to be accurately displayed.

Vorteile

Easy to use interface. Hiring Managers love it. Excellent at posting jobs to multiple boards and locations with a single click. I love the Hire Loop which gives me visibility into all activities on jobs and candidates in one place. I think SmartRecruiters is a great tool. Customer account management and customer support are top-notch. From the Hiring Manager's perspective, it's perfect.

Nachteile

Difficult setup for 3rd-party recruiters. Difficult getting any kind of data from the tool although I know this is being worked on. Offer Approvals, system emails, and administrative setup. Can only opt-out of emails at a high level, so if on a hiring team, you get emails for all jobs or none.

Vorteile

When we used it, we only had the basic package which allowed us to post the position on an internal network as well as select few external job posting sites for a fee.

Nachteile

We wanted a bit more functionality using the software allowing us to have them more proactive in posting and searching efforts as some ATS platforms offer today. We were looking for more than just a place to post positions.

Vorteile

atttraction of talents from different jobboards and easy to manage during the recruitment process;

Nachteile

Today I use the software on my own. I would liketo share with our managers more pro actively (sharing and evaluating the candidates)

Vorteile

It's a free tool and is simplified. The best part is the social media that you are able to post jobs to in one click. Older ATSs do not have that option.

Nachteile

I've been using since 2009 and they have made several changes since. The flow is starting to look cluttered.

Vorteile

I love that it has a free version to aggregate jobs and post on social media. It is easy to use, and easy to use the paid version as well. I highly recommend Smart Recruiters and think it is a Smart Solution.

Nachteile

Wish there were more options for free. they use to have a free Career page for facebook but it is now only with the paid version

Vorteile

I’ve used this software a while ago. I was able to get some really good leads. Response time was fast. I enjoyed SmartRecruiters.

Nachteile

I don’t have any cons. I only used it for a short time and I didn’t have any issues with it.

Vorteile

The ease of making job pages and implementing the solution is unparalleled

Nachteile

The dashboards and lists of candidates should be more customizable

Vorteile

When applying to jobs, I've always enjoyed seeing that an employer is using SmartRecruiters. The tool is easy to use and quick to apply and it's all managed well in one place.

Vorteile

Many features are free (including the job posting)! You'll have to pay to promote your post, but they'll post it on the site (and other job platforms like Indeed) for free.

Nachteile

The applicant management isn't very user-friendly. Also, other jobs (from other companies) are promoted on you job post (that's understandable though, since it's a free tool; I assume it's not the case when you have a paid subscription).

Vorteile

Smartrecruiters has very nice template for creating a job and sending emails to the candidate. This ATS is very easy to use.

Nachteile

Can not delete the candidate from the job, if we do it send them a rejection email. Job posting- it doesn't show the location of the job location. need to be update this ATS for these points.

Vorteile

This system is super simple, easy to navigate and your best bet for FREE! Provides great candidate flow.

Nachteile

Doesn't have an HR side to it. Need ATS system to integrate with our HR side. Doesn't provide document signage.

Vorteile

This is a nice tool to host job openings and embed them into your website for a clean look and easy choice for people to apply. It posts on a lot of free job boards too.

Nachteile

I ended up moving away from it because I use an ATS that does the same thing, so I didn't really need it. Didn't have a ton of features and candidate quality was not great.

Vorteile

Pretty intuitive and like that it connects everyone involved in the hiring process in one central location.

Nachteile

Depending on features purchased, it can be cost prohibitive for smaller companies.

Vorteile

- very user friendly
- can integrate with many social media platforms
- keeps everything well managed and in one place

Nachteile

- no longer a free product
- I have had formatting issues in the past when exporting information into a spreadsheet