SmartRecruiters

Vorteile

The BEST piece about this software is the fact that new features (taken from the community of SR users) are constantly being developed and we get monthly releases. Obviously, the user interface is very intuitive and easy to teach new managers. We just completely overhauled our entire Recruiting process, and the easiest part of that herculean effort was changing the process in SR.

Nachteile

Notifications are kind of a bugger. There's a feature that allows constant notifications, but the only person that can get those constant notification is the hiring manager. Why not the Recruiter too? Recruiters at my company live in this system day in and day out, hiring managers hop in and out as needed, so we're the ones that need the notification (along with the hiring managers).

Vorteile

The SmartRecruiters platform was straight forward and easy to navigate through the software. Adding new employees was very simple and straight forward. It was also easy to implement this software across 4 branches and train internal employees.

Nachteile

For manual resumes, it was time consuming to scan and upload the candidate's resume. Sometimes the orientation of the document changed after it was uploaded. One other drawback was that some candidates were rejected, and they were still able reapply reversing the first/last name. There should have been another identifier that would prevent this.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SmartRecruiters

Vorteile

What I liked most about SmartRecruiters was that it provided a different pool of candidates for us to look at for new job openings.

Nachteile

The part I liked least about SmartRecruiters was how difficult it was to find a "great" candidate. Many seemed underqualified.

Vorteile

It's a great platform for tracking the application status and with a variety of resources for job seekers.

Nachteile

Some reports are automated and can not be highly customizable.

Vorteile

Turns the recruitment process into a collaborative effort that ropes in everyone effectively. The platform's intuitive, making it simpler for hiring managers, recruiters, and even candidates to get on the same page. Plus, the flexibility to customize workflows for our complex business processes is a big win. Loads of integrations with tools like DocuSign, Zoom and Linkedin as well are a big plus.

Nachteile

There are some niche integrations with more legacy-based tools which are still not present. It's best to check the integrations library before deploying this tool across your company to see if you might have any data gaps.

Vorteile

I have been able to build a pool of talents within a very short period which makes my career shine bright in the industry. None of it would be possible without this smart tool. It is easy to customize the tool and getting things done is instant and effective. Also it did not take me long to learn how to use it, things just work my way every time I use SmartRecruiters.

Nachteile

Free from cons. SmartRecruiters is clean to me. I find no flaws.

Vorteile

Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Nachteile

There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Vorteile

We've left Workday Recruiting for SmartRecruiter (linked to Workday) and it solves all of the issues we were having with the other system. Nothing bad to say its great !

Nachteile

I honestly am having a hard time to say something i like the "least". The only thing, its SUPER minimal, I would say when posting you need to "add to cart" where you're going to post ? I find that odd.

Vorteile

I love how easy the system is to use for any and all levels of recruiters. The added features and CRM capabilities make it a system that stands out in the industry. It will change the way we recruit in a very positive way!

Nachteile

Sometimes the integration's and configurations can be difficult to do as SmartRecruiters doesn't allow for all characters to come through which can cause issues when you are integrating systems and trying to have two systems pass data back and forth - there seems to be a lot of errors but it's easy to fix as long as you have someone who can help.

In Betracht gezogene Alternativen

Warum SmartRecruiters gewählt wurde

Zuvor genutzte Software

Vorteile

I love the reliability and ease of implementation of SmartRecruiters.
SmartRecruiters is an easy to use applicant tracking solution.

Nachteile

The capabilities of SmartRecruiters are excellent.
It is a flawless solution.

Vorteile

- Ability to integrate with Docusign, making it easier for candidates to sign and complete offer letters.
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Nachteile

There is room for improvement with Smartrecruiters' self-scheduling option, but overall, it has been a fantastic experience.

Vorteile

I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow.
they are now introducing a new feature - an AI assistant and that should be a massive addition to the functionality - the system will now be able match your JD with the most suitable candidates

Nachteile

it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those.
I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while

Vorteile

I am able to work as the only recruiter for our 160 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.

Nachteile

Not very Canadian friendly for extras such as paid postings, assessment tools, screening. Would like better onboarding. Can be a bit frustrating for candidates

Vorteile

I liked that we could use smartrecuiters to post positions across multiple job boards for one set fee. I also appreciated some of the functionalities like email templates, ratings etc.

Nachteile

Inability to schedule interviews with candidates and internal hiring members, inability to get notifications when a candidate has emailed us, inability to do so many basic functions. The user interface is also far too complex for such a dialed down system.

Vorteile

User friendly tool, it's manageable with basic training which has helped us with our teams and clients.

Nachteile

Process flow is not too sophisticated and might be a bit behind some business needs.

Vorteile

The User Interface is great. Related very well to anyone that has used social media previously and the mobile app is also solid. I've used bullhorn previously and this is much easier.

Nachteile

It's an evolving software and has some functionality not built in that it's still filling out. but overall good!

Vorteile

I like the hiring manager self-service and visibility the system offers. I also appreciate the marketplace and integrations for scheduling and more.

Nachteile

It strikes me as somewhat "buggy". It seems like almost weekly there is a new, small issue or concern that needs to raise a ticket to be addressed. I don't have visibility to our quantity/pattern of tickets, so it may or may not be getting better.

Vorteile

With all of your recruiting information in one place, it makes the administrative component of talent sourcing far easier.

Nachteile

You definitely require a demo to ensure that you are fully utilizing the software's many capabilities.

Vorteile

- User friendliness
- extremely high quality, efficient and fast customer service
- constant improvements and new smart functionnalities without disrupting daily usage or minimal disruption

Nachteile

Nothing to say. The market is very competitive now with all the AI. With a lot of hope, SmartRecruiters is agile!

Vorteile

It really is a consumer centric product that makes it easy for multiple users to collaborate when making key decisions with full visibility into pipeline. I also love how it makes the process very user friendly with allowing us to immediately export our posting to key job boards.

Nachteile

It has a little bit of a learning curve that's definitely needed to be able to maximize product use. Sometimes features can get lost because there are so many so it needs some time before running with it!

Vorteile

Easy communication with hiring managers. Great tool to stay organized. What I like most is being able to interact with an applicant in a timely manner and being able to communicate with them wherever I am.

Nachteile

Would love the platform more if I could streamline basic tasks: setting follow up reminders with applicants, reminders for hiring managers, etc. I would like to be able to keep the same message thread when having conversations with an applicant, instead of having to go back and forth from my email.

Vorteile

It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

Nachteile

It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

Vorteile

The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved.

Nachteile

The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters.

Vorteile

Easy to learn and train others on. I really like the career site design and management features. Vey easy to create a great looking career site!

Nachteile

Word formatting when cutting and pasting job descriptions, I always have to reformat the bullet points.

Vorteile

ease of use, support team, delayed rejection emails, customized templates, customized home page for branding purposes

Nachteile

customized templates do not always 'stick' when you go to choose them, can't create a pipeline inside the tool; have to save resumes

Vorteile

Intuitive and easy to use ATS with great analytics and reporting features!

Nachteile

Cost is a bit high for the platform if you have a smaller agency/team.

Vorteile

Easy to use, really good free options, easy to test.

Nachteile

They deleted the account for all team members, the job post that we had and all the information about the applicants, while we still had the openings, so that meant we lost all follow-ups, CVs, all communications with almost 80% of the applicants, their customer service have not given a response yet, we called them, no one available, all day long, no one! it is easy to use and perfect, we they don't delete all your profiles with no explanation!

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SmartRecruiters

Vorteile

I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Nachteile

The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

Vorteile

The software was easy to use. Initially when I was looking for an ATS system I saw a number of options but after careful research SmartRecruiters stood out.
It did not disappoint.

Nachteile

When scheduling the interview it would be nice to be able to integrate a video conferencing software instead of just pasting the meeting invite link.

Vorteile

It appears easy to use on the surface, and in comparison to other ATS', it isn't so bad in that regard. Customer support is rather quick to answer.

Nachteile

Sponsored jobs on Indeed are no longer supported by SmartRecruiters. This is a pretty big deal. This means resumes for thos job ads do not land in the ATS, statistics are therefore skewed, all of which defeats the purpose of having an ATS. No one at SmartRecruiters bothered informing their customers. No one at SmartRecruiters or Indeed wants to fix this issue.

You can only save one job ad as a template, so if you post the same job in multiple languages, this process isn't automated and so is a bit lengthy.

Customer support is also only done via e-mail.

Watch out for the fine print in their pricing structure. It isn't as was discussed during our negotiation.

Vorteile

When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.

Nachteile

I really don't have many cons system. I really enjoyed using this software.

Vorteile

Inviting a whole hiring team, scheduling interviews in the tool, comparing candidates based on a score card.

Nachteile

Missing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult.

Vorteile

I like the ease of use for candidates and users alike. Social media integration, hiring team collaboration, and customizable applications enhance the candidate experience. SmartRecruiters Hiring App is perfect for on the go candidate review, messaging, and calling. Job postings are easy and automatically push out to multiple job boards.

Nachteile

The marketplace is great for integrated add-ons including assessments, reference checks, and background checks. However there are additional costs for the add-ons.

Vorteile

simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Nachteile

Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

Vorteile

I like the availability of tags and notes to find candidates based on specific words. I can manage candidates that are in active search but not assigned to processes, and match them based on their skills.

Nachteile

The free version is great as it is, but if I 'd like to migrate, it would be too expensive if I compare con local suppliers that offers similar options.

Vorteile

I like the way you can do the whole recruiter process, make notes and share with coworkers everything about candidates and how you can use the analytics to have a better view of the results in every process.

Nachteile

I like everything, I think there is nothing to improve for now, but maybe would be nice if the administrator is able to delete other users when they are not in the company anymore.

Vorteile

It's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.

Nachteile

When I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.

Vorteile

Feature-rich but delightfully simple, SmartRecruiters was built with the hiring manager and candidate in mind. SmartRecruiters has redefined how we invite talent into the organization and has made a significant impact on our Company's success.

Nachteile

With rapid and high volume hiring across multiple locations in similar roles, it can be a challenge to mass-modify job postings.

Vorteile

Sharing the jobs to different job boards in one click.
Rating the candidates, saving the notes for future reference.

Nachteile

Earlier I was able to post n number of positions, but no it has been reduced to 10 which I did not like.
The adding of location is been very complicated now. Please change it as it was earlier!
Eles it the best out in the market :)

Vorteile

The simple layout and functionality, the integrations with other softwares

Nachteile

Sometimes improvements take a while to be implemented, and CS can at times not fully understand queries

Vorteile

Easy to disposition candidates and enjoy the delayed disposition feature.

Nachteile

The mobile app is pretty much worthless. They're woring on it now but it is essentially little more than a baby version with little funtionality at the time being.

Vorteile

I used this in my previous role, not currently using. This was used at a school district. It was better than tracking applicants yourself. Appreciated the 'tag' feature (similar to facebook).

Nachteile

I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.

Vorteile

The applicant tracking system! It's so efficient and user friendly. Candidates can be sorted by the stage they're in (lead, interview, hire, etc.) and you can make notes about each candidate (private or public). I also love that you can invite other people you work with to your team to review candidates. They can rate them and provide feedback. The program posts to multiple job sites and allows you to pay for additional advertising if you wish to do so.

Nachteile

I've used this to share several job openings and the only con is that the program doesn't show a position once it's been closed. I didn't know that the first time I closed out a job and had to rewrite the description when I needed to re-post it.

Vorteile

Being able to rate the candidates and leave notes in the scorecard. We show all of our hiring managers and interviewers the scorecard feature, and have them leave detailed notes after interviews so we can more easily compare candidates.

Nachteile

The employee referral feature is not always accurate when it shows "employee". We will get people that apply and it says "employee" next to their name, but they were not actually a referral, so we do not use that feature.

Vorteile

Easy to set up and use, and deploy in multiple locations. Allows for hiring teams to have full access to all candidates and share information with each other along the hiring process. Great for screening applications and setting up interviews quickly and easily.

Nachteile

The mobile app extension to this software has a lot of opportunities to improve upon. It would be great to set up interviews directly from your phone.

Vorteile

The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.

Nachteile

There isnt anything I do not like about this software.

Vorteile

This is not the most robust option, but if you are a recruiter/HR manager with a very limited budget, this allows you to do all the basic functions that any other ATS would do for you. I believe companies with fewer than 200 or 250 employees can use the free version, which is really pretty cool. It allows for pre-screening questions, tracks applicant data (EEO, sourcing data, etc), stores the candidate information in an intuitive and visually appealing way, and notifies you via e-mail about new candidates. It connects to dozens of free job boards and will also connect you to paid boards. I was surprised by how much it offers for a free service.

Nachteile

Obviously with a free service there is only so much customization that can be done.

Vorteile

I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.

Nachteile

My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.

Vorteile

Smart Recruiters is very easy to navigate and I like the "tracking bar" so I can see what step a candidate is in in the interview process/

Nachteile

Smart Recruiters seems to have bugs quite frequently.

Vorteile

Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle

Nachteile

Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.