Envoy – Bewertungsseite 3

Vorteile

It is very user friendly. Easy to generate reports for specific details. It makes our office have a tech forward presence. I like that I can add or remove legal documents, which also cuts down on paperwork and having to constantly ask visitors to sign forms. It also has the great feature of remembering returning visitors.

Nachteile

The printer and Ipad are constantly going off line at one of our locations. Not sure what the problem is with that feature.

Vorteile

I love the Dashboard. Super user friendly, the search feature is awesome, and I love that it uses an iPad for sign-ins rather than the staff doing the sign-in manually. The text feature works well for our students.

Nachteile

There are a few guest policy restrictions that we have currently that are a little difficult to manage with Envoy so it does rely on our staff to be very conscientious (such as, host residents are only able to sign in one guest at time but the Envoy system does not yet prevent a host resident from doing that. The Envoy team is working on it and we are hoping to have that in place soon!)

Vorteile

We have this at my company and it makes it quick and easy to know when guests are arriving. Ours is hooked up with an iPad so it also captures a photo of the visitor.

Nachteile

I think it would be helpful to put that you are there for multiple hosts, as sometimes it would be beneficial to email multiple people that your guest has arrived.

Vorteile

I love that if I'm away from my desk and a visitors arrives I'm immediately alerted. As a busy office manager, I really feel like this is key especially if I'm away from my desk and working on a project.

Nachteile

I feel like sometimes it glitches on my ipad and freezes up which is really annoying.

Vorteile

Envoy is easy to use, and is very flexible. We have a small campus with three entrances/exits, and we've been able to configure Envoy to work well across all three entry and exit points. The data we capture has really allowed us to improve our policies and workflows, and the email/SMS notification in real time has improved the experience tremendously for both visitors and hosts.

Nachteile

It's cloud-based so on a few, rare times infra issues (on our part) have brought the service down; also, you will have to invest in an iPad for each entry/exit point.

Vorteile

I love the simplicity and the ability to use the product in a number of optional configurations. I've been a customer for several years and the improvements have been constantly valuable. They REALLY listen to customer feedback.

Nachteile

N/A

Vorteile

It's one of the best tool to have a record of every new person visiting the building.It's so simple and easy to use.We can access it from everywhere with the help of internet and it's mobile app.

Nachteile

I have not come across a single issue in this app so far.It's really a time saver

Vorteile

Easily understood interface.
Clear instructions for office users.
Setup from admin point of view was a breeze.

Nachteile

Haven't found any downsides to the app yet. CS is on point and very helpful!

Vorteile

It is very easy to use.

Saves Time

Good Security

Nachteile

When our Company has upgrades or updates internally it affects the Envoy Software on the Apple i-Pad and causes several technical issues which usually takes a couple of days to fix & become functional again.

Vorteile

The integration with slack and also the picture of the guest being sent to the host. Its nice to know who you are looking for if you've never met the guest before.

Nachteile

You can only have one host. Would be nice to add more than one host in case multiple people need to be informed someone has signed in.

Vorteile

Ease of use and integrations with Slack. Great to get an auto notification on Slack when a candidate arrives. NDA is a part of the sign in process which takes out an additional step for me.

Nachteile

Some times its a bit slow and laggy but not too often.

Vorteile

It seamlessly integrates with your active directory and has some great features that makes this a necessity in any office. Easy to manage, makes check-ins efficient.

Nachteile

My experience working with support was mostly over chat. They were ultimately able to work with me to get my issue resolved, but you do need some patience.

Vorteile

Very easy to track who is going into the office, manage visitors (back when we used to have them), and make sure we are not over-crowding the office during a dangerous time. It takes less than 30 seconds to make yourself as present and attending, and is easy to understand.

Nachteile

I honestly think it should take fewer clicks to access the platform. My company has a number of different offices, and envoy really should remember which office it is that I keep logging into.

Vorteile

Easy to use. Frequent feature upgrades. Great documentation and support.

Vorteile

I love the emails for when a visitor has arrived for me; their name, expected length of visit, and even a photo of them at that moment. The interface is great and I've yet to find someone who didn't understand how to use it. Love their support team as well, they've been quick to respond to any questions or concerns. It's rare for the product to run into problems but if it does there's world class customer support behind you.

Nachteile

There's little worth complaining about when it comes to Envoy.

Vorteile

The system itself is very easy to use, easy to navigate and easy to troubleshoot for a person who uses it only on the surface level. I was able to start using the program within 15 minutes and less, and felt comfortable showing how to use the system to another coworker on day one. That says a lot about a software that's fairly robust, yet simple and has a straight forward interface.

Nachteile

I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience. I don't have much experience on comparison, however, I feel strongly recommending this software for others to implement.

Vorteile

People think it is really cool to have an iPad check them in. Plus the photo sent to slack is always fun.

Nachteile

It seems to crash or get disconnected from the internet quite often which takes away from the simplicity of the system.

Vorteile

Envoy support is quick, responsive, and invested. We use Envoy to support our operation in which people check-in at our front desk. The features and functions at the free level are bar-none. We are looking at possibly adding additional stations and perhaps moving to the paid version which adds a host of additional features too!
I honestly cannot think of a problem or issue with this software. The help desk team helped us resolve issues quickly and effectively, the software functions cleanly and swiftly, and the software has helped our office serve our students!

Vorteile

Ease of use + simplicity. UI is gorgeous. I feel like most of the features in the app tie into the overarching theme of simplicity.

Nachteile

The only issue I encounter on a regular basis and this could be because I'm not awake or had my coffee yet but I mix up "visitors "and "invitees" tab when I need to add someone into the system who is scheduled to come to our office.

Sometimes I get confused when my invitees sit in the queue for the day of they are scheduled to come in and it looks like they signed in but they havent yet. I can take a screen shot and show you what I'm talking about.

Vorteile

I'm a receptionist at a tech company and I use this software everyday to check in guests and receive packages. Makes everything super easy and seamless!

Nachteile

There really aren't any cons that I can think of, love it!

Vorteile

We've been using this app for about a year and then our ipad has been stolen. I liked that we had an opportunity to keep track of our visitors.

Nachteile

I don't think it's been used very often. We get a lot of deliveries in the office and the couriers usually are in rush and they don't have time to indicate their full name, email, and company in order get in. So most of the time they just knocked on the door instead of using our Envoy App

Vorteile

the simplicity! Gone are the days of printing out NDA's and trying to organize a mess of signatures somewhere

Nachteile

I have not had a negative experience with envoy, they have delivered on everything that they promised. Very happy with the program

Vorteile

This software makes it very easy to manage visitors and guest check-ins, and during COVID has helped us implement employee screening very effectively! Many visitors comment how cool and easy to use it is!

Nachteile

It’s pretty limited unless you spend a LOT of money on the subscription

Vorteile

As both a user and admin, this tool is the best there is. Easy to use and setup, the system easily works like that of a 50K integrated system without the price tag. Simply setup the program on an IPAD and be instantly alerted whenever a visitor arrives for an interview, meeting, etc.

Nachteile

Not many - just really weighing the costs of what you currently do versus implementing a digital system.

Vorteile

The simplicity of this software. For visitors, just key in your details, smile, then the system will notify the person you are going to visit. For the host, you can set if you are expecting someone in order to lessen the time in the registration part.

Nachteile

I hope a feature where you can reply will be made available since the receptionist caters a lot of visitor. It will be great if you can just reply if you are available or not

Vorteile

-Easy to enter visitors, send invites, and keep track of which visitors are still on the premises.
-Invites include map/directions to your location.
-Text/email notifications are very convenient for busy workplaces.

Nachteile

-Badge printer freezes sometimes. Tech support has been friendly, but not helpful, on this issue.
-Could be too expensive for smaller companies.

Vorteile

The product is easy to use and easily accessible. The software was not difficult to teach to other staff members or learn.

Nachteile

There is not much to dislike about this software. At this time there are no complains or issues with using Envoy.

Vorteile

It provides us tacking of visitors at multiple locations.

Nachteile

Getting the proper rights in the dashboard and getting everyone working on the mobile app took a little work, more than I thought it would have.

Vorteile

Everything - It has a great user interface with great features. I especially like the design options and slide show background.

Nachteile

Cost - This is a premium product which is well designed and easy to use. Cost is unfortunately also a premium.

Vorteile

This product allows us to track student usage of our organization. We are able to generate reports and perform statistical analysis in conjunction with the data we are able to export from this software.

Nachteile

Although customizing the questions is relatively easy, the systems' inability to easily rearrange preexisting answers in different orders without deleting and recreating them does prove to be frustrating at times.

Vorteile

The many ways that we can integrate this software with different company's products.

Nachteile

Unknown at this time, beside this review process.

Vorteile

It's easy to use and it works really well. We use it on a "hourly" basis, in a busy office with many meetings

Nachteile

The Sign Off button is ridiculously small - none of our visitors can see it - they end up starting to Sign in again... absolutely EVERYONE complains!

Vorteile

We liked that the product was very easy to use from the start. Setup was simple and any disconnection of device from the service was easy to fix. We only need it for basic check ins for vendors, 1-3 per day, to replace a sign in sheet, and it's perfect.

Nachteile

Nothing really. It would be nice to do a bit more customization, but we are using the free version so we're happy with what we get at that level.

Vorteile

That's its a simple smooth check in process. The software is very efficient and effective which is very helpful.

Nachteile

The "Been here before" Icon at the bottom of the page. I think it should be bigger since a lot of guests miss this part. So I shadow and make sure to ask if they have been here before or would they need to register their info.

Vorteile

Easy to use, customers enjoy the ease of signing into it. Fairly simply to maneuver.

Nachteile

Ohhhhh Yes,...the sign out at the bottom of the screen....ALOT of people can't see it....needs to be made larger or a brighter color!!
Also, ...We have study subject for different medical studies...some are a couple days, to a week, or maybe a month long....well, the problem I'm seeing is once the person signs in and stays a couple days....and they try and sign out on Envoy System, the system can't find them within the system or iPad...It only recognizes the "Same Day" people!! Aggravating....I do try to sign them out manually, but its usually not that easy....I'm surprised that this is a glitch in the system.....can it be fixed?? or Added??

Vorteile

Enjoy is super simple to set up and and use. We got Envoy up and running in a matter of about an hour or so. The set up flow is super easy and customizable to fit your business needs.

Nachteile

There is only a few packages with big price jumps. We determined to stay with the free version because the price for the packages vs the value you receive were not good. If there was à la carte features where you can pick a few features and you pay per feature we would highly consider paying for this product. Until then we can do with the free features.

Vorteile

Integration was quite straightforward. Excellent feature to have, professional.

Nachteile

It keeps logging me out of the admin portal. Need to keep logging in to maintain it

Vorteile

Easy to setup, easy to use, great support, wonderful community of users and community manager!

Nachteile

There are none, really -- they keep adding new features and add-ons that make the experience even better.

Vorteile

Ease of deployment is the obvious Envoy standout, ease of use next, we had the entire platform integrated and operating within a week, and a week later, everyone was using it.

Nachteile

Integration within various platforms is still a niche offering, we’d like to see this expand a little further. Especially around security access.

Vorteile

Ease of use for both visitors and myself as administrator. Easy to complete searches, fill in missing information and sign out visitors when they forget, which maintains an integrity of information.

Nachteile

Some visitors do not want to provide an email address and have to go through the whole sign in procedure if they visit again.

Vorteile

Are you working in bussy office? Do you have problem with a lot o packages and gust at the reception? This software is exctly for you. I believe that all HR copanies should have software like this. It will great your guest and connect him with right employee. Additionaly it can help you automatically manage deliveries comming to your office.

Nachteile

At this moment not all locall (no-US) deliveries are supported.

Vorteile

Very easy to use once it is set up. Information is easily accessible and convenient to read. With things ever changing due to Covid have been able to utilize to our advantage to help with safety protocols.

Nachteile

Like anything getting set up and figuring out all the features and little tricks with time is it a lot better just getting it set up proper and working out the little bugs I've encountered

Vorteile

The software is fairly easy to use and navigate. The user interface is clean.

Nachteile

The integration of the software for the user end seemed to be (for the most part) painless and without issues.

Vorteile

I like that the software allows me to know at what times someone was checked in or out of a building. Also, the convenience of being able to sign someone in and out from my mobile device or any device near me.

Nachteile

I feel like the product can freezes at times or delays itself. Overall, refreshing the envoy app or page helps the issue resolve itself. There are times where envoy is down but not constantly.

Vorteile

Simple, intuitive and flexible registration and visit management - great integration capability with our Azure AD as well as our MSTeams and email... Notifications of visitors, delivery and with the added Protect module, we have built in capacity and contact tracing that really help us keep in tune with office workers. With the capability of contactless sign-in we have a full 360 degree view of workers, visitors, delivery and contact tracing across the board. Truly puts our mind at ease knowing we can count on Envoy!

Nachteile

Couple minor challenges with integrations to Azure AD, but technical support was quick to rectify our errors.

Vorteile

Its fun, easy to use & keeps data from the visitors that visit us daily

Nachteile

I find nothing wrong with using ENVOY its great!

Vorteile

Super easy to use and really convenient.

Nachteile

Nothing really, it works great. Really love it for the office.

Vorteile

Responsive UI. Printing reports was very nice.

Nachteile

Floor Plan editing, cost, and updating floor plans was lousy as I had to recreate all my spaces.

In Betracht gezogene Alternativen

Vorteile

The ease of use! Some of our visitors have never used an iPad before, but the app makes it easy for ANYONE to sign in. Also, the dashboard makes it very easy for our receptionist to know exactly who's in the building. And don't get me started on the text alerts! Everyone here LOVES them!

Nachteile

The only drawback would be the high price of entry. However, Envoy proves their worth, so I only list it to have something in the con column.