Envoy – Bewertungsseite 4

Vorteile

Envoy helps make front desk an easier task. Every guest has has the wow factor when coming to our bakery. It helps to pre register visitors, vendors, work candidates and pretty much everyone visiting our place. Visitor registration including photo is one of my favorite features.

Nachteile

There's nothing much to complain about, except it is mainly for iPads , we tried it on android and were not very successful.

In Betracht gezogene Alternativen

Vorteile

Extremely valuable tool while working remote - allows me to manage my in - office experience while remote

Nachteile

The tool is extremely user friendly but can lack features at times

Vorteile

Professional look and feel. Easy and simple flow of the interface. It makes for an excellent first impression for all of our guests.

Nachteile

None. Seriously. Need a feature not yet in the offering? Just ask. Won't be long before they add it.

Vorteile

It requires little work to support, easy to setup, our legal folks love having all the NDAs in an easy searchable location

Nachteile

Our only con is that we wish the welcome page were more customizable. Apparently only having one con isn't cool so I had to type more in this box to submit it.

Vorteile

Our employees love the notification features. Our visitors love the "been here before" feature. The visitor badge printing system works well and one of the nicer features is the pre-printed badges that Envoy offers. Overall the system is working out extremely well.

Nachteile

My least favorite part of the offering is the licensing. At first I thought I would be able to offer it in all of our locations and I felt the cost warranted the ability to do this. However, having the ability to have unlimited entrances works well in our corporate headquarters.

Vorteile

The deliveries feature is very handy. It saves our shipper/receivers time from contacting and hand-delivering packages to recipients and it allows for traceability which is critical.

The capability for custom templates for visitors and employees and activity data retention especially during this Pandemic period is very useful for auditing and tracking purposes.

Nachteile

It needs a more robust, user-friendly and flexible templates customization feature.

Vorteile

All the aspects are fairly intuitive. I purchased an box, so it was preloaded with the software. The software is automatically updated and the dashboard is easy to use.

Nachteile

Having the basic plan, I can't say that there is anything that I like least. I have to change the plan to know before I feel that I can say anything in this area.

Vorteile

Ease of configuration and ease of use in general. Every visitor who comes to our space expresses the ease of signing in and getting a badge printed (yes we have the badge printer). A group of us receive a text message, email and an instant message (they support multiple IMs) when someone comes to see us and signs in. Our delivery people just touch a pre-built button and we are notified of their presence. Of course, you don't want the mailman signing in all the time.

Nachteile

Sorry I have nothing to dislike about Envoy. We compared and did a PoC with 11 other competitors of Envoy and we ended up with them . I wish we tried them first.

Vorteile

Envoy works as advertised. Reliable, easy to use, intuitive UI, excellent support.
Enhances our business partner visit experience, and projects our image in a favorable light.

Vorteile

It is easy to use and reliable. The customer support staff are helpful.

Nachteile

I can't think of anything that would improve the software.

Vorteile

Its easy interface and convenience.

Nachteile

There is nothing about this I dislike.

Vorteile

Very user friendly. Modern appeal. Easy to use searchable dashboard.

Nachteile

Badge printer doesn't always stay connected and color printed badges are not an option.

Vorteile

I like that we do not need someone sitting at the front desk to greet visitors.

Nachteile

It sometimes disconnects itself from the WiFi.

Vorteile

Envoy makes It easy for us to track employees and visitors in our office, especially during times of covid when contact tracing is so important.

Nachteile

There are no difficult aspects of this software.

Vorteile

This software is a really easy to use sign-in system used at our workplace. The user experience is optimized and our guests love the automatic badge printing that comes along with it.

Nachteile

Although this software is extremely user-friendly and highly optimized, some features on the software such as signing in visitors through the administrative end requires a more expensive subscription.

Vorteile

I like that it's easy to sign people in and out. I like how customizable the sign in process is.

Nachteile

I wish it was compatible with Android tablets. I wish there was a way to connect it with our square account so people could pay when they pre-register.

Vorteile

The interface is super clean and modern. Tech support is always fast and responsive. Feature rich and good Google apps integration.

Nachteile

Wish we could add custom notifications by visitor type. Its hard to find the perfect iPad stand, even among the ones they recommend.

Vorteile

It makes it very easy to input attendance with this software.

Nachteile

I don't really have anything I don't like about it.

Vorteile

Thanks to Envoy we are now turning of front Lobby into a No-Host (Receptionist) Lobby and saving our company a lot of money. We pre-register guest for large meetings, we're in the process of scanning of packages and of course, we love the main feature in which we purchased Envoy for initially, to sign our guest or vendors in. We're doing our pilot process now and it's been working for us like a charm. I'm thoroughly excited about what's next, so please keep me informed. Thank you so much!

Nachteile

None really. I've had for the most part amazing results. However, we are considering getting two or three just to speed up the process for the larger meetings because if not pre-registered it could take a little longer that we need to print out the badges one by one, whereas if we had additional equipment that would eliminate our problem of having people standing in line.

Vorteile

The ease of use. Visitors like the simple screens and functionality. Repeat visitors appreciate that the system "remembers" them.

Nachteile

A little more customization would be nice. We have set up the kiosk not only for visitors, but for those inquiring about applying with the company. For those, we would like to remove the "Host" feature as it confuses them. Also, we would like an easier method to customize the Visitor Badge.

Vorteile

Easy to use, clean interface. Pairs with Bluetooth beacon for Smart Phone quick sign in (Passport). Many customization options for unique screens, auto populating directory.

Nachteile

Cost to implement can be high for small businesses with multiple units on a budget. Can't think of other stuff right now.

Vorteile

It links to a printer, works every time, and fulfills the SOC compliance mandate for physical and logical access management. I've deployed Envoy at both Ridecell and MemSQL where I was also an IT Manager. I plan on deploying this at every one of Ridecell's offices at home and internationally.

Vorteile

Straight-forward, reliable and aesthetically pleasing for registering multiple guests. I've been using this tool for a long time and nothing else I've used can compare!

Vorteile

Ease of use. Visitors are able to sign-in hassle-free. It is also easy to make updates to any forms that visitors sign.

Nachteile

I would like it if the system had tracking ability for employees too. It would be nice if their was a feature that allowed employees to scan in and out so they could be accounted for in the event of a fire alarm.

Vorteile

I used envoy at a previous job both to enter the campus as well as to bring other people on campus. It was easy to setup, and easy to use. It made the process of both entering the campus and bringing others on very straightforward.

Nachteile

There really wasn't anything that I had trouble with on Envoy.

Vorteile

I just tried to use this software and found that it can be very useful for front desk communications. It contains many tools to manage visitors and package delivery.

Nachteile

I have not found any cons yet, but I just started to use it and it is trial version. Only positive feedback so far.

Vorteile

Interface is simple, customers like the look and ipad

Nachteile

sometimes adding names manually gets glitchy

Vorteile

The envoy phone application has to be my favorite feature about Envoy. I work in healthcare and therefore see many clients/employees coming in-n-out of the office. The application allows for a safer and faster check in process. I just register through my phone, fill out the appropriate boxes, and done!

Nachteile

This software has no downs for me! Easy to invite new users and install on your phone.

Vorteile

Been here before is a great feature, however it might be better to connect it with visitor's name rather than email, or both.

Nachteile

Notifications on Slack are sometimes late. It can take up to 5-10 minutes at times to get a notification, so it would be very helpful to improve this.

Vorteile

It's easy for end users to use and easy for me to administer.

Nachteile

No cons

Vorteile

Great experience trying it and buying it. Sleek design. Quick, intuitive. Wonderful customer support that helps out with setting things up. Such cool features. Can't say enough good things about it.

Nachteile

The jump in pricing from mid to high tier is a bit much to commit to; although I'm sure it's worth it.

Vorteile

Easy to invite people so they have directions on where and when to come

Nachteile

we have found it very easy to use. no complaints

Vorteile

The ease of students signing in and out.

Nachteile

I would like to be able to sort by department within the program. Currently I have to download and open the sheet to sort by department.

Vorteile

The thing I like most about Envoy is how user-friendly it is. I have eyes everywhere because of it and it helps me stay connected with the guests and hosts and their experience.

Nachteile

I really never have any issues or negativity toward the system. I think it has lost service for a short period twice in the year or so I've been using it.

Vorteile

I really enjoy being able to send out emails in advance to large groups to get them checked in early and their initial check in goes fast. We also have vendors and contractors that visit us frequently so it is great to have their information saved for a faster check in.

Nachteile

Sometimes it glitches and returning users information is not saved which can cause sign in to take longer.

Vorteile

Ease of use and setup. Very simple to administer for other employees. .csv import for bulk uploads

Nachteile

Pricing is a little on the expensive side, especially for multiple remote offices.

Vorteile

Easy-to-use product for both users and administrators
AMAZING Support team
Wonderful community (and perks!) for Envoy customers

Vorteile

It's easy to use for the visitors. I think that the picture should be taken faster (the visitors experience)

Nachteile

It's not that easy to use for the user and the G suite connection should be something easy to learn. (example: I don't have to enter the users manually)

Vorteile

The design, it is very straightforward and simple. I like that we can store previous visitors and the option to reprint badges from before. I also like that you can log into the envoy account in the browser and sign people out from there easily.

Nachteile

Wish there was an easier way to customize some things. I wish the small red dots that indicate a required field was larger and more noticeable.

Vorteile

It's professional, user friendly, and free.

Nachteile

Difficulty getting notifications set up on each staff member's phone. Somehow they miss the step each time and I have to delete the app, start over, and do it for them.

Vorteile

I like the interface and the ability to upload / download data from the software (visitor logs for events).

Nachteile

At times, I found it difficult to ask questions about the Envoy system. Is there an online chat available for service questions?

Vorteile

Cloud based.
It just works
Very fast to update changes.
Very sleek design.
Guest list is accessible on the website so it's useful for fire safety evacuations etc.

Vorteile

The ease of setup, and the technical support from Envoy.

Nachteile

Initially the interface, but it was highly customizable and we eventually modified it to our liking.

Vorteile

The dashboard is really easy to navigate. It did not take long to set up the software or to train our admin staff how to use it.

Nachteile

The feature to sign someone in from the dashboard is one that, in my opinion, should come with the basic/standard package...it seems like a pretty basic feature.

Vorteile

We implemented this software a couple of months before the pandemic hit and received a really comprehensive training session from them. They were great about answering all of our questions and overall I feel that it's very user-friendly. Before we had Envoy, our sign in process was very onerous and manual so this has really saved us a lot of time. I also like how we get a list of managed visits emailed to us.

Nachteile

Sometimes there are glitches where people who did not visit that day are still included on the list of managed visits. Needs more compatibility with Android.

Vorteile

is a well-made application, with essential graphics and very simple to use.
the integration with the badge printer is a small touch of class.

Nachteile

unfortunately the price. for the functions it has, despite the many additions, the annual price is really excessive for which many customers fall in love but then give up when they become aware of the cost they will have to bear.

Vorteile

I like that this software can be administered remotely and the updates automatically push to the ipad(s).

Nachteile

nothing that I can think of at this time

Vorteile

The ability to generate reports to capture the number of visitors as well as who was site. The plus side of this is that you're able to export it to an excel report.

Nachteile

I currently have not feed back of what I currently like least.

Vorteile

I love that I can pull up the current visitor list and see who is in the building and who they are reporting to.

Nachteile

The touch screen. I wish we didn't have to touch the screen

Vorteile

Our guests enjoy the ease of using the Envoy system. We had to make a few adjustments so that all heights would be viewable by the camera.

Nachteile

they we are not able to have persons log out from any of our lcocations if they sign in at another building