AlertMedia

Vorteile

Mass communications - very easy to send out communications to users. Extremely helpful in an emergency/disaster situation, and easy to test under normal circumstances.

Nachteile

Reply system could use improvement - it's not always clear what kinds of notifications users can respond to, and it's not the easiest to keep track of the responses that do come in.There's seemingly no error message for users that do not receive a notification; i.e. if a notification is sent to a group and one user never receives it, there's nothing to indicate that on either the user side or the sender side.

Vorteile

The ability to send messages and notify others of situations.

Nachteile

Lack of information/intelligence. I requested information on a specific town I was traveling to in Mexico and received the whole country's information. I found that already so that didn't help me.

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Vorteile

The interface is very user friendly and intuitive. It is easy to navigate, clear in design and functionality.

Nachteile

I am still learning the tool so I don't have a "least" liked item yet - but I appreciate the opportunity to always ask questions to the support team and provide feedback if there is a glitch.

Vorteile

The ability to communicate with our employees at the same time using text, phone and email options. The mobile app is easy to use and in case of emergency is critical to communicate with the whole company at the same time. The templates are easy to set up and would be essential if there is an emergency.

Nachteile

AlertMedia does not have any futures I don't like.

Vorteile

Ease of use. Easy to integrate. Over all well built.

Nachteile

I don't have anything that I don't like about alertmedia.

Vorteile

Ease of use and functionality were the two things that stood out to me as far as what I liked most. The product is very easy to use. The customer service is excellent, from on-boarding to implementation to all the follow up conversations I've have had with my customer success manager Alert Media has been there to answer any and all questions. Cost effective in comparison to other products on the market.

Nachteile

No problems so far. We have a request for a similar but slightly different product (ticker) and even though Alert Media doesn't currently have that product. They took my request to the development team and will let us know in the future if they are able to fulfill this request. Implementation was very smooth on our end.l

Vorteile

Ease of use for multiple users at our location.

Nachteile

Difficulty in employee opt-in. Not sure why some refuse.