Hipporello Service Desk
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- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Good Ticket Management integrated in Trello
Good but it should improve administration from ad administrative prospective
Vorteile
Fully integrated with Trello
Ease of use
Nachteile
Few customization
Very poor administration service and billing support
- Branche: Konsumgüter
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Just what we needed
One of the few out of the box simple solutions for IT (system Administrations) ticketing systems. Has everything you could ever need.
Vorteile
- The support is amazing!
- It's the perfect quick IT ticketing solution
- It seems like the Hipporello team has done this before - everything you need is here or either in development
- When they say something is developed it actually is and it's also released around the date they say it is (last was Google SSO)
Nachteile
Nothing, everything was fine! With their support it's easy to manage.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Good but needs additional features
Vorteile
It integrates really well with Trello making a custom workflow possible.
Nachteile
It sometimes misses the functionality of a more common helpdesk software like Freshdesk.
