Tempo Timesheets

Vorteile

When I started to work at Kreios 3 years ago, we were already working with Jira/using Tempo Timesheets. We are constantly optimizing our processes and for HR as well as for invoicing I was able to implement standard processes

Nachteile

The recent update I like least because you just simply removed the "timesheets" feature and replaced it with "my work" which isn't anything but the reports filtered down to a person. So it wasn't a feature added but a major feature taken away. We had to instruct people on what they had to do different, we had to adapt our own accounting software that imports timesheets automattically, time tracking during weeks or months has become harder. I was honestly very upset about that. Another thing I don't like is that export feature isn't flexible enough. Also lines are cut off when there at the end of a page, no matter how you try to do it, if the export is too long. So they're not reliable (Monthly export for payroll)

Vorteile

The reporting mostly. Time tracking is available in Jira so other than reports, I don't see much value

Nachteile

I'm using Capacity tracker to plan my sprints and Tempo for tracking the team's efforts.
These two tools don't work well together.
Moving to Tempo Planner would increase my costs by a lot.

In Betracht gezogene Alternativen

Warum Tempo Timesheets gewählt wurde

Zuvor genutzte Software

Vorteile

Mainly I used integrated with JIRA to measure how much time does it take for the developers to complete the user stories. I also use Timesheet to get the monthly report and from there I manage the billing hours for the developers of our company.

Nachteile

When you download the report in CSV format, there are some fields that are quite confusing.
For example, the logged duration of a task is presented as decimal value insted of using a time format.

Vorteile

Adding to Jira missing work reporting capability needed for billing and cost tracking, making work reporting easy.

Nachteile

With new look and feel reviewing reports became nightmare. Missing expand and collapse, layout is taking too much space, difficult to eye track work description and other data, like hours. We spend now 3 times more time than before to confirm reports and bill clients. We are looking into other options, even moving away from Jira.

Vorteile

The ease to extract various reports, user friendly for logging hours, easy use to edit logs if necessary, access priviledge

Nachteile

The posibiliti to extract reports filtered by multiple teams

In Betracht gezogene Alternativen

Warum Tempo Timesheets gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Tempo Timesheets

Vorteile

Tempo is very easy to use compare to other tool. Its seamless integration with Jira, make our life easier for the project managment.

Nachteile

Tempo cost if bit higher compare to other altnatives.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Gründe für den Wechsel zu Tempo Timesheets

Vorteile

Adds better visibility to work logs. Allows additional data (attributes) to be stored on worklogs.
Better reports

Nachteile

Bulk processes: Only adds (for periods). No bulk update/deletes/moves.

Vorteile

Es un aplicativo amigable para dar de alta las actividades que se realizan y mostrar los tiempos que requieren, además de poder vincular la cuenta con otras aplicaciones

Nachteile

No he encontrado algo que no me guste en el aplicativo

Vorteile

Nos dias atuais o que mais preconizo é uma gestão de tempo eficiente, isso me previne gerar custos de mão de obra desnecessária. O Tempo timesheets me ajuda com essa gestão e controle de tarefas e muitas atividades da empresa.

Nachteile

O tempo timesheets só me trouxe beneficios.

Vorteile

Lo que me parece mejor de este software es que yo como administradora puedo llevar un control de cuantas horas estan trabajando los empelados para su cliente, para que, asi cuando llegue el momento de la facturacion, no existan errores en las horas que se cobraran y despues de pagaran.

Nachteile

Cuando ya fue aprobado un dia y luego se tienen que hacer cambios, no estan facil el proceso de este cambio. Es lo unco que no me fascina de este software.

Vorteile

Tempo Timesheets is an effective way to log and manage time entries for existing Atlassian users. The application integrates seamlessly with the JIRA project management platform, allowing users to log time through individual tasks and tickets, which then passes through to Tempo's custom reporting and approval dashboard. The inherent time entry approval process built into Tempo ensures data integrity, as only admin-level users are allowed to approve, reject, and edit submitted entries. The reporting functionality allows users to create custom time reports based on user, project, account, and several other category designations, which is great for organizing and assessing your time data.

Nachteile

Like most Atlassian products, the permissions scheme in Tempo is both complex and delicate. Familiarity with JIRA user AND project permissions is essential to proper use of the application, as misconfiguration can lead to corrupt or inaccurate data reporting. Tempo also lacks direct integration with popular accounting and CRM software such as QuickBooks, which makes service invoicing a more manual process. There is also no current means to distinguish JIRA users who need access to Tempo from JIRA users who do not, which means you will be charged a monthly service fee for each JIRA user, regardless or whether or not they actively use the application. This results in a higher monthly service fees, which can make Tempo less affordable to some users.

Vorteile

It takes no time to configure and no time to bring the team to use it.
There's also so many ways to add work logs that there's no reason to lose track of time worked on Jira.
Users do not need to go to a different page or app to use it. It shows up in Jira issues, as trackers directly in Chrome and there's many Jira dashboard gadget available to keep track of our teams.
Reporting is extremely easy. Not only is it easy to generate reports using different filters and groups but the exporting options work very well and we use them with every invoices we create
The support team is also very good! They stay in touch and do everything they can to help.

Nachteile

There is not much that I don't like. As any customer I do have very specific wish list for potential features and some are not available. But in the end, Timesheets does what it is suppose to do.

Vorteile

Tempo Timesheets is easy to install, configure and use. The Chrome plug-in is helpful to start and stop the timer and the reporting is excellent. It’s deep integration with Jira makes it unparalleled as a time tracking tool for Jira

Nachteile

The roadmap of new features is a bit slower than I’d like.

Vorteile

Tempo brings the most comprehensive and impressive timesheet management to Jira - we have found this to be the best timesheet management add on with an excellent array of features and a decent mobile app.

Nachteile

Putting all the Tempo products together gets very expensive but we've generally found them to be good value for money.

Vorteile

I love that timelogs get connected to particular jira issues which is very useful when analyzing them and comparing the logs to the initial estimation. This is something that cannot be done with Toggl and it's the biggest reason we don't use Toggl.

Nachteile

The old Reports page from Jira server was quicker to use. There were fewer steps that you need to do to see the timesheets and you can very quickly switch between different projects or from a project report to user report. Saying that the newer timesheets page in Jira Cloud is much more powerful.

Vorteile

Tempo had a number of views to allow you to enter time easily. It integrates nicely with Jira. It does not try to be original, but it is useful. The integration with Google calendar is top. Reports and accounts help us to get an accounting overview.

Nachteile

The dictionary to search tickets to book on is not good. The base search in Korea is much better. Also, tempo always required filters to select, while not using the existing projects as a filter... Yes I can make a filter for that, but I have other things to do .. :-)

Vorteile

Overall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use.
The reports are great, easy to customize.

Nachteile

That I can't buy the license only for the users I need tracker for.
I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.

In Betracht gezogene Alternativen

Warum Tempo Timesheets gewählt wurde

Zuvor genutzte Software

Vorteile

Generally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.

Nachteile

It's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.

Vorteile

Is a fantastic way to get things organized. Even log our work, control teams, reporting, budgeting. Vert fast and very Jira

Nachteile

I think for the price there are another cheap options, maybe for small teams might be cheaper until they grow.

Vorteile

The software is pretty intuitive and both fast and easy to get time entered into along with a good ability to download data for different integrations we have from the API.

Nachteile

Some of the documentation is hard to use and find for the current version of the software. It seems like there is a lot of old or outdated information available.
When searching for issues to enter time against using the issue lookup box the search is fast but terrible. It seems really inconsistent why you get the result you do.

Vorteile

Reporting agility, transparency, strong integration with jira.

Nachteile

missing how to proper save reused reports

Vorteile

Perfect Jira integration allowing a full view on the dev cycle

Nachteile

Billing key structure should be extended to a multi level tracker architecture
API should have more infos and features available

Vorteile

Weekly views made entering times against projects a breeze.

Nachteile

Would be nice to duplicate entries across several days.

Vorteile

It's tightly integrated with JIRA and it works.

Nachteile

It just sucks to review 1500 worklogs for the entire team per month without a bulk edit feature. I have requested this many times, but gave up.

Vorteile

Stable and flexible with ability to control and customize experience for employees.

Nachteile

Customer support can be slow, but they ultimately provide assistance.

In Betracht gezogene Alternativen

Vorteile

Tempo is directly integrated with Jira - so super easy to use and a seamless part of the team's daily workflow. Hours are tracked against tasks, epics, projects and accounts - which makes it really easy to get the reporting data I need.

Nachteile

The only thing really missing for me is pulling advanced financial reports based on the type of billing model I'm using for a client or project. I still need to pull the data and then run pivots and additional calculations to get what I need - but I understand this is on Tempo's product roadmap.

Vorteile

It tracks time by issue and outputs the data into reports that are mostly usable.

Nachteile

It’s slow. Despite me always selecting things like grid view, etc., it often reverts back to other views I don’t use. Timesheets always default to displaying the entire current month - even when it’s the first day of the month.

In Betracht gezogene Alternativen

Warum Tempo Timesheets gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Tempo Timesheets

Vorteile

Integration with JIRA. Mobile app. Review of timesheets by team leaders. Approval workflow.

Nachteile

I found a little bit difficult to understand the role of accounts and other advanced features. I think those are great features that should be better highlighted.

Vorteile

We really like the way we can work in Jira and add worklogs to Tempo Timesheets.

Nachteile

There is a load of data in the tool but getting it out within the Timesheets UI is not as easy as we would like.

Vorteile

Tasks are automatically there to report time on, if you use Jira consistently which we of course do. Good overview on the whole team and if there is some work time which is not reported.

Nachteile

At times, there are slight issues with getting the right amount of hours on the right day and task, and the wrong task is easily selected by mistake, and it is cumbersome to correct.

Vorteile

East of install and maintenance via Jira. Reports in app for visual reference during retrospectives and employee reviews. Time entries are easily done via timer or shortcut.

Nachteile

Needs API access for export to corporate time system so my devs don't have to record time twice.

Vorteile

Timesheets is easy to use and allows my team insight into our budget.

Nachteile

I do wish you could cut the data a little more, also wish for some additional feature/integration with Jira's New Projects. Mainly we need to be able to set default customers in Jira's new projects.

Vorteile

- easy onboarding for the users
- great accessability from jira issues
- nice overviews and filter possibilities

Nachteile

- no account match possible in issues from next-gen projects until now

Vorteile

Ease of use. Nice UI. Reporting is easy, could be made even better by addition additional filter criterias before extracting report

Nachteile

search options. Sometimes if very difficult to search from Jira tasks. Additional search criteria would be nice, like customs fields

Vorteile

Logging couldn't be easier than by using Tempo Timesheets. Everywhere in JIRA there is a button or option to log time whenever a task is either done, in progress or just starting.

Nachteile

The icon looks like a checkbox: We use Check-list which has an icon that looks just like Tempo.. I wish the time was 3 pm instead of 10:10 ... you aren't selling watches you know...

Vorteile

Easy to log and review timesheets, connection to JIRA issues is great.

Nachteile

Spent about 40 hours over two months trying to restore time logs in the software. Ended up finally getting a data dump from their database so we could bill clients.

Vorteile

It's easy and does what it's supposed to do ok.

Nachteile

Migration between JIRA Software to Cloud is not supported.
Tracker in JIRA + chrome add-on is a little buggy (sometimes it starts at -20 seconds).
When you try to log time and you are already in an issue with the shortcut 'W', it ask you to set the issue manually.
Missing some basic configurations in my opinion, and configurable reminders.

Vorteile

People can easliy log hours of work and it is easy to check it.

Nachteile

The performance of the app, sometimes it is very slow. UX can be better.

Vorteile

Easy collecting of user work
Easy configuration

Nachteile

It isn't possible to easily move several bookings to different tickets
The UX could be improved based on existing standards

Vorteile

Fully integrated with Xero. Easy and quick to use.

Nachteile

Flexibility in creating reports... creating a report in exactly the format you require is not possible.

Vorteile

Integration with jira, some reports and use of API

Nachteile

Exports are not very useful as is and some features are missing in the Account area: like setting a total amount of hours for an account (now you can only set a monthly budget)

Vorteile

UX is very simply and intuitive. Users are very happy of how it is well integrated in Jira

Nachteile

Accounting and invoicing features are a little bit confusing and need some complicated configurations

Vorteile

Easy to use, keeps regularly updated and inline with Jira.

Nachteile

No major remarks ,the software works as advertised

Vorteile

Easy to use time tracking tool
Lots of flexibility in usage

Nachteile

When extracting lots of data, or building a report for a large period of time, sometime the app crashes.

Vorteile

Don't have to wait for people to get there time in. They find it easy and do each day. The reports are easy to create. You can customize the information so that it makes import into an accounting soft easy.

Nachteile

I really don't have any cons right now.

Vorteile

Ability to record time fairly seamlessly in Jira

Nachteile

Integrating with other third party tools can be cumbersome.

Vorteile

Ease of use connected with JIRA and great visibility of each user

Nachteile

No integration with standard payroll apps

Vorteile

It's connected to Jira and easy to use with those task, also I can add account, information to adapt the repport with my needs.

Nachteile

Its missing an important feature, the other type of hour. When someone have to enter 40h per week it's perfect but if someone is sick, go to vacation, do paid extra time, bank extra time for futur leaves. Also, it's not usefull for the administration employee.

Vorteile

Simple to use/report time & integrated to JIRA

Nachteile

Difficult administration and reporting could be more visual

Vorteile

The ability to slice, dice, and create metrics to understand trends is really helpful.

Nachteile

I would love to be able to automate report generation so that i can receive weekly updates across programs and resources