Exclaimer – Bewertungsseite 3

Vorteile

Nothing.It's hard to navigate, and creating a new ticket requires 2 layers of sign-in info for some reason.

Nachteile

Everything.I asked tech support to call me direct since I couldn't see my ticket status. and they didn't. Never get an answer when I call in. Never get help using the chat support. Completely useless service.

Vorteile

I rolled this out for a client of mine. Despite some initial minor issues (primarily with Microsoft and just needed some patience for things to take effect at Microsoft's end), the product was really simple to roll out, and works really effectively.

Nachteile

I felt that the initial onboarding instructions could have dealt with some of the finer points in more detail. THere were a couple of minor points that weren't covered in suitable details which could have led to a slightly smoother rollout.

Vorteile

Standardising and automating email signatures is hugely beneficial for marketing/communications and for maintaining brand consistency.

Nachteile

When first using Exclaimer, admin could edit and set up signatures with the raw HTML. This was very useful when dealing with small formatting issues that can be hard to fix without access to HTML. Since that was taken away, I do have problems with the editor at times. It can be quite buggy at times to do simple tasks, for example making hyperlinked text underlined and blue for consistency for users.

Vorteile

Trustable productQuick supportEasy implementation

Nachteile

All needed features by our university are available.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Vorteile

I appreciate the ease of applying the Outlook add-in and signature updates to our employees.

Nachteile

For individual lines of a signature, I wished you could apply multiple criteria for the visibility of a line. Currently you can only have one critieria.

Vorteile

Ease of use, let us have the same signature format throughout the business without having to deal with non so good solution (ex GPOs)

Nachteile

The new interface is a bit hard to navigate, limitations on what data can be synced.

Vorteile

Great that the signature apply on any device you use, you don’t even see it

Nachteile

Minimal number of users is 10, not suitable for small businesses

Vorteile

The speed at which signatures are updated keep our organization up to date.

Nachteile

The signature creation tool has a bit of learning curve but it nothing a IT professional can handle.

Vorteile

Easy to use, fun to adjust the signatures. Was a bit a search in the start, but was easy to use afterwards.

Nachteile

The lack of AD group implementation was the reason we did not purchase this.

Vorteile

ease of useeasy display while working through development

Nachteile

the moving images can sometimes be clunky.

Vorteile

The features available and the level of customization available.

Nachteile

The interface isn't the best while customizing. Would often not save my edits even though I hit save, sometimes it would crash while using it, etc.

Vorteile

I really love using this as you just need to create a template that can be use by everyone in our company. You can edit that template or update it and it will be applied to everyone and no need to manually edit everyone's signature.

Nachteile

It is sometimes hard to find a support if you have some issue.

Vorteile

I like how intuitive and easy to use it is. I feel comfortable giving access to certain non-IT personnel to manage signatures and know, that after some training, I won't get many tickets on it.

Nachteile

I can't use it in Microsoft Edge. I had to download another browser just to get this product to fully work.

Vorteile

Integration and set-up took the longest just getting all our employee info into the fields. But once set-up, it was fairly easy to use and manage. We love the ability to have different signatures for each of our divisions.

Nachteile

Not being able to turn off signatures on replies - you can, but it turns it off on all replies, including replying for the FIRST time to a customer or vendor. If a customer reaches out to you first and you've turned off signatures for replies, the reply you make to that customer and essentially emailing them for the first time, won't include your signature. We just wanted to be able to turn it off after you've replied or emailed someone for the first time within the same thread so there wouldn't be so many graphics in one thread. But right now, if you turn off the signatures on replies, it turns it off for every reply regardless if it's the 1st, 2nd, etc. There are also some problems with iOS where the images in the signature each turn into attachments to the email upon replies on mobile email. There is a work around but we are still having a few problems.

Vorteile

It was so simple to integrate our Active Directory fields with the signatures, it kept things simple. I also very like the server-side signatures, when you're used to not seeing your signature but know it's attached, I find it very useful.

Nachteile

The way signatures are created/amended could be improved, have grid layout rather than boxed layout.

Vorteile

Exclaimer makes everyone's life simpler. Perfect for small teams with a specific focus and large businesses alike. Simple management and no software to install. Simply connect it to your servers and manage your marketing and branding without worrying about [SENSITIVE CONTENT] in accounts using comic sans!

Great campaign management and the ability to schedule by date and time is a godsend. Easy design updates - have specific signatures for each team or individual with granular control. Lower internal server load through light-designed internal signatures.

Nachteile

As a non-technical team it was a bit hit and miss rolling out the signatures for the first time but support was awesome and some tinkering by IT did the trick - no downtime and no errors for over a year - so far.

Simply had to do one walk-around and delete all email signatures from the local computers. Some users with email signatures as templates (for accounts and terms and conditions etc.) could keep them and keep working the same way so minimal onboarding is required.

Vorteile

The software enables safe integration within the Microsoft 365 eco system. Our clients when using Microsoft 365 need to use services where we know where the data is hosted, we know the credentials of the supplier and there is a history with planned pipeline of additional features which drive reseller sales.

Nachteile

The software has very few floors. Development is required to centralize support for partners and resellers to get the best out of management of the service.

Vorteile

- Easy to manage.
- Easy to implement.
- Addin available for signature display in Outlook.
- Value for the organization.
- Tech support is awesome.

Nachteile

- It can be pricy with organizations with thousands of users.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

Outlook Addon available that allow users to see the signature when drafting an e-mail. Most of the tools available insert the signature when the mail is relayed through Exchange and Exclaimer uses an Outlook addon that allow the user to see the signature when they start writing the e-mail.

Vorteile

The first thing about the software that I was most drawn to was the price, which was on par with comparable signature tools. What ultimately sold it was their willingness to sign a BAA with us due to our work with patient data. We are simultaneously working to build an organization that complies with all of the US's regulations on healthcare data and almost no signature tools out there were willing or even sure what that involves. Additionally, the product just works. In the past, I've used other tools that were sold to me and my companies as amazing applications, but they never executed well. Exclaimer has worked for us since we were able to get everything operational on our end. Their support staff is amazing and incredibly helpful in troubleshooting all the various problems we ran into while integrating our Google Workspace.

Nachteile

The user interface tends to have some glitches here and there. Sometimes elements will not update when styles and text are changed in the signature editor. Usually this requires a refresh of the application and repeating some of that work. Other times, it will not save the changes after working on a signature and the edits will revert when returning to the signature selection screen. All of these leave improvements to be desired, but don't impact the overall effectiveness of the application in deploying and triaging signatures at scale.

Vorteile

Easy to set up, and manage with different groups etc. Can customise signature templates and have multiple depending on people group or any campaigns that are being run.

Nachteile

The customisation of signatures needs a little work. It can be fiddly, and what you see is not always what you get on the other end

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Warum Exclaimer gewählt wurde

Price and functionality. Exclaimer offered more and is more user friendly

Zuvor genutzte Software

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

As mentioned above, the price and functionality of Exclaimer.

Vorteile

This product does exactly what it is supposed to do - once it is set up. The initial setup of the service for G Suite is *very* intricate. You must follow every last detail exactly in order for the system to work properly. However, that being said, their instructions are perfect. While lengthy and technical, as long as you follow their instructions to the letter, the service will work and it will work well. After initial setup of the G Suite integration, using it is a breeze.

Nachteile

There are different flavors of their products depending on your mail server setup. We use G Suite, and their signature builder for G Suite is very limited. Yes, it is functional. It's not bug-laden or broken in any way, it's just limited. You do not have access over the source code for what you build as a signature. You're forced to use their visual signature editor. For novices, that's probably fine. But if you know basic HTML and you're just looking for a simple table or block of text as a signature, their visual signature builder creates bloated, unnecessary code that isn't always compatible with every email client that receives it. This bloated code means that signatures might display differently if someone views your email signature in a different email client. If I had direct control over the HTML of my email signatures, I could minimize the bloat and strip it down for maximum compatibility. The G Suite version of their product, as of July 2021, does not allow you to so this. That is one of my few criticisms of the product.

Vorteile

So easy to use and deploy. Completely integrated with Outlook and Azure with just a few clicks.Easy design software and the training that was provided was intuitive and perfect.Support couldn't be better with straight answers and quick responses.You can even create signatures and set a date of when to stop and start using them meaning we can create seasonal banners.You can use Groups to have signatures target the department and have department specific banners.In our case we are private healthcare and can have banners for the imaging department only for example which can display offers for imaging services, and then something else for other departments.

Nachteile

The only cons i have are not being able to change the frequency of the auto sync with Azure/O365 as this only happens once a day and I am regularly having to manually do so every time I make changes in AD for the signatures. Another one is that we have users who also have an NHS account but as we do not own this domain, we cannot add signatures to these. However, I do understand about this and why it is not possible but I'm wondering could there not be a way to have it apply on the outlook side before it is sent.

Vorteile

Integrating with Google Workspace was super simple. I really liked the pre-designed template layouts, they saved a lot of time.

Nachteile

It would be useful to have more flexibility on html/custom email signatures

Vorteile

It does what it says it does and does it easily. what more could you want?

Nachteile

The new interface is not to my liking. The staff seem to find it difficult to understand that the email signature does not appear as they write the email. Instead it appears as the email leaves the building. Tis presents a training problem or proves my staff are stupid.

Vorteile

It does everything it says as well as it needs to - it's far easier than managing signatures manually. I started using it when it was just me - ensuring signatures get applied uniformly across all devices - it wasn't possible before - different apps have different capabilities - this isn't dependent on any features on apps or devices

Nachteile

Nothing really - I guess they could give it away for free?
Seriously though, it does exactly what it says on the tin.

Vorteile

Most love goes towards the AD Sync pulling dynamic data for users signatures AND saving techs time creating this for each user and manually entering in the information. Bonus is it works on all devices web mail, mobile phones so never have to worry about it not being applied to a user when they send an email.

Nachteile

There a tiny bizarre issues encountered that can't be explained like the font in one signature changes from Arial to Times but is barely noticable.

Vorteile

1. Easy to use and configure
2. Does not conflicts with inhouse digital security setup in outlook.
3. With the Server/Client Side setup its automatically applies signatures if we sending email from ipads/tablets/mobile phones.

Nachteile

Sometimes its takes time to search for white papers on the exclaimer website incase of any issue.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

1. Very quick response from the Sales team. 2. We had inhouse security solution which Exclaimer is able to manage itself.

Vorteile

Since the update, the product is much easier to use. Creating signatures very straight forward. I know the product well enough to udpate or create new signtures quickly. The testing feature works great.

Nachteile

Sometimes we have a user that the last character in a line is chopped off. It is very random and have not been able to resolve - happens in Outlook (internal and external), but not to other mail programs.
Not all features have been updated and switching back and forth between new and classic is a pain.
No easy sign out button in the updated version

Vorteile

The product saved a lot of time for us to create something that just works including with fonts and layout. It has been easy to setup and the decreases the time wasted working on each machine as you’re able to deploy the software to all PC”s using GPO’s and enable them quickly.

Nachteile

There wasn’t anything that I didn’t like about the software.

Vorteile

The ease of use and the fact that the software need little or no maintenance from the admin after setup

Nachteile

Signatures applied in OWA takes time to be updated. We sometimes need to clear the signature from OWA settings before updated signature are applied

Vorteile

It's not overloaded. and everything is web based

Nachteile

Features are missing. No signature when sending with a distribution list or 365 group

Vorteile

The software is easy to implement. The customer journey is a WOW every time help is required. For an SME trying to compete with larger organisations the signature conveys a professional company is communicating with you 'from the get go'. Awesome brand awareness and information share capability is built in.

Nachteile

Would be good if it could drive lead generation using AI moving forwards.

In Betracht gezogene Alternativen

Gmail

Gründe für den Wechsel zu Exclaimer

Customer experience is the best.

Vorteile

The most impactful feature has been the ability to standardize signatures. We were definitely all over the place with signatures. No matter how hard we tried to get everyone on the same page internally, there were always rogue signatures, logos, etc.

Nachteile

The only think I wish was different is the way we purchased - we didn't get enough licenses so we have to turn on signatures individually. We are in the process of getting all of our records completed so we can get everyone on board when we renew.

Vorteile

The behind-the-scenes management tool on the face of it is easy and intuitive to follow, it just doesn't work. Updates don't feed through to signatures and it is fussy and difficult to use for this reason. You need to check each individual change has applied before moving on to the next, still looking to make sure previous updates haven't disappeared in the process. Support calls asking for assistance are left unanswered.

Nachteile

Being unable to trust any changes made don't undo something you did earlier. The fact that how the signature looks in the editor doesn't necessarily relate to how it appears in your Outlook signature (for example in terms of indent, font size, bold etc).

Vorteile

The Product is easy to Deploy and Implement. And easy to customize

Nachteile

The only critical problem with this software is that the Recall Option for Email will not work as the mail has to reroute from Exclaimer. Microsoft has stopped the process.

Vorteile

It was our first time using a centralised signature so we were happy with the result in that regard but overall didn't find the software user friendly and the interface was hard to navigate.

Nachteile

I found it very difficult to edit the signatures and customise for different teams/departments. Overall found the portal difficult to navigate.

Vorteile

it integrates, is easy, reliable and deploys instantly. We can modify to meet changing environment like when our school accomplished Accreditation. Adding the log and making a hot link was a snap.

Nachteile

NA. We have yet to find a limitation that has caused us grief, concern or in need of support.

In Betracht gezogene Alternativen

Newoldstamp

Gründe für den Wechsel zu Exclaimer

The back end management in Exclaimer! was more organized and conducive to how we work back in the tech office.

Vorteile

Ease of use and implementation. We have set it up for a client of ours that was constantly having issues with employees not using signatures or not using the proper signature.
Since implementation, they loved the product and most of the employees don't know it exists, they just think their signature magically shows up in their Outlook.

Nachteile

Took a few tries to get everything set up properly and we also had an email outage that happened because of the M365 connector. But support was pretty fast and helped us get through it.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Vorteile

the ability to control signature design and implementation across my entire company.

Nachteile

New & old Sig editor is not great. Slow refresh, unable to cut/paste elements, glitchy and hard to apply detail changes.

Vorteile

Reliable service, haven't had any down time.
Competitive pricing structure
Broad capability for rules with the signatures

Nachteile

The interface can be frustrating to use. Changes sometimes do not save or windows close randomly. Can become very frustrating while designing complicated signature with a lot of rendering rules.

The user database updates when a user is added, but not when one is deactivated. This can get frustrating if you forget to reduce your license count.

Some of the rules do not apply as you would expect - it can take some time to get used to, but isn't overwhelmingly difficult.

Can cause mail routing issues with Barracuda or other email threat management software. Not impossible task to work around, but many of our emails were flagged early on in our implementation.

In Betracht gezogene Alternativen

WiseStamp und CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

We had experience with Exclaimer and it was competitive in pricing and functionality with the other software.

Vorteile

It is incredibly easy to create a business wide email signature from scratch in a very quick time frame. The UI is intuitive and what you see is what you get. The rules make it simple to split between departments and create a completely custom template for each business area.

Nachteile

There have been no hurdles in integrating this into our business, the only negative has been that it takes some users a while to get their head around not being able to control their own signature.

Vorteile

Clean crisp signatures are just a click away. Personal information like email addresses and mobile numbers can be pulled transparently from Azure active directory, making highly professional yet personalised signatures extremely simple to create. Setting up multiple signatures and then switching them on and off centrally removes any requirement for users to have to manage their own email branding. We like the software so much we are in the process of becoming an Exclaimer partner.

Nachteile

There's little to dislike really. I think the only thing I found slightly difficult was image management within the signature and in the end, I wound up resizing and creating aggregated images externally to Exclaimer before uploading. Most likely this was my unfamiliarity with the product at the time, but it worked.

Vorteile

I like Exclaimer because it provides a unified experience across all devices. I know that my corporate branding, and that of my customers, will always be present on every email. And you can have different signatures for replies, other departments etc.

Nachteile

I'd like to see a media library to be able to re-use images. Currently you have to upload an image each time. Plus I had to move away from being a partner due to not selling enough new seats annually. Happily buying through CSP works out a little cheaper overall.

Vorteile

The simple of use is great for new team members when they need to do some simple/light actions. You can just show them the site and very quickly they can figure it out by themselves.

Nachteile

The signature order is a bit clunky at times, especially when you start getting very fine details like a specific number of users within a group that requires a particular signature. It can be very easy to get lost on how everything work if you were not the one who designed the whole cascade of signatures.

Vorteile

The product is easy to implement, setup and deploy. Integration to Microsoft 365 exchange is automated, so virtually no setup needed on the Exchange Server side.

Nachteile

An easier way to deploy the Microsoft Outlook plug-in could be researched. It's not a major problem, but maybe moved to the server side instead of manual user installation. Also downloading of invoices and statements on the web portal could be introduced.

Vorteile

Very easy to impletement, with no downtime for the customer. We only use it for O365 and have used for years with on prem Exhcange enviroments. Support has always been good and is very inexpensive to run. Design enviroment is good and for a web environment is easy to use after a bit of playing.

Nachteile

Some of the design features in the editor like changing fonts and sizes can be a bit confusing. Just formatting setting in general, can be a bit trial and error. No autosave function and no HTML coding function.

In Betracht gezogene Alternativen

CodeTwo Email Signatures 365

Gründe für den Wechsel zu Exclaimer

Exclaimer has always been the one product we have seen

Vorteile

Exclaimer allows you to centralise signature management, taking the pain away from either editing/updating employee email signatures individually or relying on end users to update their own signatures. It allows flexible designs and integrates well with Active Directory.

Nachteile

There was a bit of a learning curve when we originally implemented the on-premise Outlook Edition and Exchange Edition but the new 365 edition retains all configuration settings, signatures and integrates well with Azure AD.

Vorteile

Once setup it just works, you add users to the groups that they need to be part of and the signature automatically is applies as well as when updated all signatures are automatically updated

Nachteile

The signature design is very clunky, you can't free move the elements around and can take some time to get used to.

The implementation can be painful and I found when we put the client side out there was to a degree a manual approach as we had to change on some users profile the signature manually

Vorteile

The ability to create signatures in a matter of minutes makes Exclaimer a delight to use.

Drag and Drop features is very nice, making creation of complex signatures easy for all technical abilities, no need to know html

You can also tailor certain area's of the signature to be visible dependant on AD criteria, something we utilise regularly.

Nachteile

Would be nice to have a wild card place holder for images. For example if you had your corp sign off and then banner followed by some other information and then a T & C, rather than have to split the signature into 4 sections that flow on to each other you could incorporate the first 3 things (corp sign off , Banner, Other) together and then have a pool of images for the banner that can be inserted due to filter criteria and then and the T & C

Vorteile

Product is easy to use and it works efficiently.

Nachteile

Niggly bits regarding adding individual users to edit signatures - noting to indicate that the users email address must match exactly the name typed to edit the signature - its case sensitive - but nothing to advise you of this.