Webroot Business Endpoint Protection

Vorteile

Endpoint security - blacklist/whitelist apps, remote wipe, kiosk, geofencing & geotracking. Perform desktop, mobile device & modern management functionalities from a single console.

Nachteile

Till to find a negative thing in this software

Vorteile

The interface was nice and it wasn't super difficult to deploy

Nachteile

It doesn't offer great protection compared to other products.

Vorteile

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

Nachteile

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Vorteile

Seems to be easy to use, and keeps my computer free of viruses. Webroot was recommended by a knowledgeable person at BestBuy.

Nachteile

Like all anti-virus software, I wish the average non-IT person could understand the features better.

Vorteile

1. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers.
2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done.
3. You can schedule your scanning time for each day.
4. It offers identity protection.

Nachteile

The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.

Vorteile

Takes very little system resources.
Since we started using it our Virus infections have dropped dramatically
The management console is easy to use
We have had very few comparability issues with other software packages

Nachteile

We have had a few bugs with updates. They were corrected quickly
It can be a little confusing for end users to use

Vorteile

I like that the deployment of the software is smooth and innocuous. It's easy to install and setup on a network.

Nachteile

If you run apps that are custom built this app can either block those from working all together or bring your system to a grinding halt.

Having to go through the process to white list an app can be daunting. It's possible and support responds, but it's usually to request log files and then they request a reinstall. This is followed by alot of back and forth until it's escalated and they find the root cause of the issue.

Vorteile

I guess it did remove some viruses and other malware, and my customer felt secure using it. I personally liked most the fact that I didn't have to work with it more! Oh, and their technical support was very nice, although they didn't help me much.

Nachteile

I actually had to reinstall Windows to get rid of it. It was set up by the previous IT person used by this small business, and nobody knew the password for it. We couldn't reach the old IT guy, and even after I figured out how to bypass the password, I couldn't get it completely off the computer.

Vorteile

Easy integration, simple user interface, and I appreciated that scan result and actions were "explained" in layman's terms so I knew what the app was doing and why.

Nachteile

The user interface is ugly and outdated and while the laptop version of webroot is feature rich and comprehensive, the mobile app literally only told me my location was turned off and one other thing. I'm not sure why there is such a drastic disconnect from desktop to mobile application, but I couldn't find anywhere to customize how it scanned my phone or when and I have no idea if it saved a log somewhere on my phone or not. I like webroot products, but I couldn't get behind this one.

Vorteile

We got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.

Nachteile

There's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.

Vorteile

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Nachteile

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless.

Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Vorteile

In the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system.

Nachteile

There have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances.

Vorteile

The small footprint of the agent, because it help with an easy and faster deployment

Nachteile

Dosn't support Linux distribution and that is something that make you thing if is the right solution when you have many linux endpoints

Vorteile

We have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop.
The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly.
Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases.

Nachteile

There is not much to add in this column. The software is well rounded.

Vorteile

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

Nachteile

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

Vorteile

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Nachteile

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Vorteile

Applying our own customised policy to our devices and having peace of mind that our machines are secured. The detection is quiet and admins are notified accordingly, the software uses very little resources on machines as well as uses few resources on the browser we use within the company (Microsoft Edge).

Nachteile

We don't have anything we least like about the software. It does everything right and have no complaints.

Vorteile

after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.

Nachteile

Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.

Vorteile

It integrates well with our chosen RMM platform through integration plugins and auto-deployment across our networks could not have been any easier.

Nachteile

The software does exhibit high CPU usage if it happens to hit a missed scan around the time an employee starts his or her computer.

Vorteile

The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.

Nachteile

It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

Vorteile

The software is simple to install, manage and uninstall for a central management system. It is lightweight and does not use a lot of resources.

Nachteile

I found the software frustrating to use and the level of granular control was missing compared to other business products. To me it seemed very much like they had taken the consumer version and just made it centrally managed to call it "Business".

In Betracht gezogene Alternativen

Vorteile

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

Nachteile

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.

Vorteile

I like that the interface is simple, and the software does its job in the background without interfering with regular operations.

Nachteile

Sometimes, a custom scan can take longer and slow regular operations down. This said, these are seldom needed, since the auto-scans operate during off-hours.

Vorteile

This software has stopped several viruses from infecting my computer. It appears to get regular and seamless updates.

Nachteile

It might slow the computer down a bit by utilizing resources. However, today's computers should be able to handle this.

Vorteile

For the value of the program, webroot is my favorite! Unlike other security programs it's very easy to read and understand. It offers many features such as firewall, password security, web shield and more.

Nachteile

I did not have any bad experience with this program!

Vorteile

Webroot worked great for our company for monitoring incoming threats for several years, before everything fell apart.

Nachteile

Unfortunately, our last year or so with them was fraught with constant issues that Webroot was unable or unwilling to resolve. At one point, they admitted there was an issue with their software causing it, but it was unlikely the code developers would look into fixing this since we were small time and it wasn't a widespread issue.

Their support team eventually gave up trying to assist us after many hours of issues and different support individuals (Several who were quite combatative and unhelpful).

We moved to WINDOWS DEFENDER FOR BUSINESS and couldn't be happier with the service and ease of use provided

Vorteile

Simple and noninvasive compared to other products.

Nachteile

Other reviews often suggest its not up to par with many other antivirus software companies

Vorteile

Webroot is very easy to install and manage. Virus signatures are updated in real time automatically through their cloud based signature platform. Very good software and great value.

Nachteile

There really are no cons to Webroot. Easy for users and administrators. We have also never had any issues, so thank you Webroot.

Vorteile

Low performance impact, easy to use. A well-known and well-established product.

Nachteile

Sometimes may be lacking in actual removal or detection. Still, very good in comparison.

In Betracht gezogene Alternativen

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Vorteile

It was easy to install and uninstall. Sometimes almost too easy to uninstall

Nachteile

It was common for the agent on computers to encounter issues updating, connecting to the management portal, updating setting changes from the management end, etc.

Vorteile

This thing works great and is extremely easy to use. It really helps us to mitigate security threats.

Nachteile

VERY rarely, this software has missed a potential threat. But I need to emphasize this has been VERY rare.

Vorteile

Small agent size and can distributed via a prepacked agent and download via Link

Nachteile

Lacks in some more advanced features and support from local distributor is terrible

Vorteile

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Nachteile

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues.

Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

Vorteile

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Nachteile

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Vorteile

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Nachteile

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.

In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Vorteile

Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.

Nachteile

Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection

Vorteile

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Nachteile

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Vorteile

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Nachteile

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Vorteile

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

Nachteile

I wish the firewall was more advance and has more customization, I believe they need to work on this.

In Betracht gezogene Alternativen

Warum Webroot Business Endpoint Protection gewählt wurde

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Vorteile

Leggero perché anche su macchine non particolarmente brillanti funziona bene e non si nota la sua presenza in fatto di calo di prestazioni. Potente perché riduce al minimo i rischi di attacchi malware di tipo zero day.

Nachteile

manca un controllo automatico sulle periferiche che si collegano, come chiavette o hard disk esterni

Vorteile

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

Nachteile

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Vorteile

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Nachteile

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Vorteile

Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware.

Nachteile

WebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed.

Vorteile

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Nachteile

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Vorteile

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

Nachteile

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

Vorteile

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

Nachteile

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Vorteile

Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware.

Nachteile

A signature-based product which is not good enough to protect against sophisticated and advanced malware.

Vorteile

The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

Nachteile

There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet.

Vorteile

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Nachteile

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Vorteile

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

Nachteile

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.