Alle Bewertungen zu SAP Customer Experience Filter anwenden
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Alle Bewertungen zu SAP Customer Experience Filter anwenden
- Branche: Medizinische Praxis
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Cumbersome menus and not enough access to data in one place
My biggest pet peeve is that when you hit the back button on your browser, it goes back to the login screen, so you have to use a little tiny back buttons - and depending on how many sub items you have entered, there are multiple back buttons on one screen - nothing like a normal web page visit.
Vorteile
Web-based product makes accessing from any computer simple. There are lot of features, which is also the biggest con as it makes it very hard to find what you are looking for at times. Hot links provide access to view customer master data, though it is typically hidden amongst random menus
Nachteile
Slow...The spinning wheel "Waiting" is it's own item to select when entering an IT ticket. It completely lacks intuitive menus - trying to find something would be simple if the menus were described better - but that is typical of German software, they think a different way than normal software flow, and make thing more difficult than they need to be - e.g. you have to click, then click, then click, then click again to finally get where you wanted to go. Unfortunately that is a normal process - you end up doing the same 5 clicks multiple times a day.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP CRM has everything an organization needs to deal with Customers
Vorteile
There are a lot of back end settings that make SAP CRM one of the best CRM software out there. It can be customized and tuned whether the organization implementing it is a utilities company or an FMC i.e. it caters the needs of all kinds of organization.
Nachteile
Need highly qualified personnel to implement the CRM. The scope of implementation has to be carefully and properly defined with proper documentation at each stage of implementation. Any undocumented modification can result in a lot of garbage in the system within no time.
- Branche: Informationsdienst
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Too much for too little
In the end I have to say that he did his job.
A normal CRM with standard functionality, considering that in 2019 there are less noble platforms, much more performing and definitely less expensive.
Vorteile
A few things in my opinion. I used this CRM for 2 years because the company I was working on had implemented it as a partner.
I must say that as a discrete expert of CRM software this is the absolute worst that I have ever used.
And for what it costs, I really don't think it's worth it.
Nachteile
Limited functionality, especially considering the cost per license.
Quite closed system, difficult to integrate with third-party systems.
Assistance almost non-existent, slow and non-conclusive.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Sap Customer Experience
Not so satisfied, but the product (products in a package) are getting better with years,
Vorteile
Support ticketing option is a nice feature. Works great in a bigger companies. The response of a support engineer is another topic.
Nachteile
Very slow software. Often crashes under heavy usage on the same page. Mobile support not done properly.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP Hybris application is boosting your organization
I am basically administrative consultant to deployed in the server and configuration of the sap application for the integration level
Vorteile
The hybris application have lack of clarity and more features inbuilt and inefficient solution and improve the optimization of your business.
Nachteile
I have not yet identified the failure of my application or organization level. it boosting my skill as well as improving the lot of additional feature. The one thing needs to delivery new add-ons on quarterly basis
- Branche: Chemikalien
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SAP as a primary tool for managing Customer Expierience
Good - it is easy to get the job done with SAP, but the user experience is quite poor.
Vorteile
SAP offers a lot of features than can address most of the possible business cases.
Nachteile
The User Interface and User Experience is on a very low level - the interfaces seem to be very outdated when compared to the modern competitors.
- Branche: Buchhaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Convenient and accessible
Vorteile
Its allows you to process cash transaction in real-time. It provides the ease of tracking volume of transaction on a day to day basis. In addition, it aids the audit of possible theft and fraud transaction.
Nachteile
The license for the system is very costly. Also, one person at a time can use it. Multiple usage is not possible so you have to wait for the other user for you to proceed with your transaction.
- Branche: Konsumgüter
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP is pretty versatile and cane accomplish many tasks beyond just a customer management...
The best benefits that I use it for is credit card processing as well as inventory management.
Vorteile
I really like that it can be used for many different things. We use it for everything from customer relation management to inventory tracking.
Nachteile
The thing I like the least has more to do with the setup we have rather than the software itself. We have customized it so much that any support or looking online for help is useless.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP Experience in Enterprise Asset Management
Vorteile
Can be customized according to user requirement with the help of Enhancemnets and ZTables.
Nachteile
Standard table entries cannot be rectified directly and correction programs need to be build.
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SAP CRM
Vorteile
data is easy to view and input, functionality meets the needs of our business especially sales monitoring, pipelines, product listings especially when sales team needs to be updated on the latest prices
Nachteile
complicated to use.
its a hassle to use especially when you are out of the office and internet is slow. when there is a lag you need to redo the process from the start. we wish there was an offline mode. when we input new clients, new accounts all details are lost when the internet drops and you are unable to save.
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SAP Review
my experience is good using this efficient , user friendly tool with accuracy of inventory and reports.
Vorteile
It is efficient tool for business , company mainting their inventory management , account side , as part of telecommunication industry we use this software for maintaing Modems, Drop wire , Rossets and this software make our job more easy.
Nachteile
My use on this software is limited as per my job requirement but one thing that i would share that instead of codes name enrty would be easy
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
A hearty program to organize details
Helpful but exhaustive.
Vorteile
SAP gives the user the ability to organize multiple operations and is transparently available to anyone in the company to view and edit if need be. Helpful for large companies to create and organize portfolios for individual transactions.
Nachteile
I found SAP to be a steep learning curve as there are many steps to do just one thing. It is not very creative and can be more of an exhaustive step in the job process than a streamlined step. It communicates with multiple internal parts so one change in one part may affect another so being highly detail oriented is recommended for this program.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Get Salesforce instead
I solved absolutely nothing with it.
Vorteile
I am going to be honest here, and it is true. I give a chance to every software I try. I truly do. SAP has the tools to handle CRM stuff like some CRMs.
Nachteile
SAP CRM is a mess, it has cost the company I implemented this for a LOT of money. it's UI is horrible. It looks like its out from the 90s and it runs and goes down a LOT. It hangs up with no solution other than bring down the whole system and bring it back up.
- Branche: Telekommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
SAP CRM
I have had a very good experience with this tool because it allows me to leave notes on each of the tickets and in the future I can use them to validate information and resolve the client's failure more quickly.
The tickets that I create in SAP CRM are to solve glitches in clioentes so I use it daily to be able to do this in a frayed and simple way.
Vorteile
I use it every day to create incidents of clients that report failure in their internet or telephone service and I like them a lot that is quite simple to manage and in turn you can have a large database of each ticket that you create because everything is stored.
Nachteile
In some cases the tool hangs and takes time to update.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Program
Vorteile
We like the user friendly aspect of SAP CRM. Everything reads well together. The reports that we are able to use are also EXTREMELY easy to use.
Nachteile
The software is fine, out network goes down often which is an internal issue. There are really no Cons for using this software.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent tool for marketing and sales management
Vorteile
This is a SAP product and has seamless integration with SAP ECC and Hybris billing. Therefore, this product is very convenient to use in marketing and sales. SAP ECC takes care of the operations piece.
Nachteile
This tool needs to improve more on graphical user interface. The present user interface is also good but it would be better if we can see more functionalities like graphical tracking the sales calls with customer etc.
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Prodotto buono....ma da migliorare
Buona esperienza, ottimo database ma per il CRM va snellito e alleggerito il processo di ricerca
Vorteile
Mi è piaciuta la ricerca e la struttura ad albero che è implementato nel software.
Nachteile
Soprattutto la difficoltà nel creare report
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP CRM powerful tool, but huge.
Overall it is excellent to track customer concerns, questions, orders and contacts. It's just minor things like the time it takes to complete a task, and you have to search very specifically or you will get a lot of hits, or no hits at all.
Vorteile
SAP CRM is very useful for maintaining notes on customer issues, orders, etc. It will link directly with SAP, and now you can pull actual specs from SAP right in CRM. It makes customer interaction easier with 'tickets' if multiple people have to interact with a customer.
Nachteile
CRM can be doggedly slow. It is a huge amount of information that it has to chug through, so it takes some time. Be careful not to hit the 'back' button at the top of the browser page like you usually do, or you may anger it. You have to click the tiny back button in CRM itself. The auto log out if you haven't used it for about an hour is kind of annoying.
- Branche: Telekommunikation
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
One of the best user-friendly software! A lot of versions for tailoring to your needs! Great...
Vorteile
What I like most about this software is the ease of use. Even on others versions! The colors, the presentation and more!
Nachteile
It is hard to say what I like least. For I am now thinking of what can be said. This means, I had a great experience!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Es una herramienta increíble para conocer el estatus de como esta la empresa.
Vorteile
Que está formado por módulos para poder administrar mejor el orden de una empresa.
Nachteile
Los reportes. Que se deben implementar Z
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
One of the best CRM Software to use for large companies
Hignly recommended. As stated above, this is one of the best CRM Software to use for large companies. I have used it with my last two employers and though there were a few changes, the software was still easy use.
Vorteile
This is one of the best Customer Relationship Management (CRM) Systems to use for large companies. It is very user friendly when assigning and updating projects. It is also very useful in documenting projects for yourself and anyone the reviews said projects in the future.
Nachteile
Sometime the product numbers that are assigned can be very confusing. The number sequence can be off and cause a little confusion when searching in your own project list.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very comprehensive and neatly design platform
Vorteile
Its architecture mesh up. Hybris has some very elegant sub solutions in its high level solutions.
Nachteile
The documentation still needs a bit improvement, although it has improved a lot in last few years
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Powerful CRM
Vorteile
It has great functionality to store and input customer data. We found integration with other systems easy to accomplish. I do think this is suited to larger companies than small ones.
Nachteile
It is a large system with many screens and places to input data. For smaller companies I think training was lacking in how to fully implement customize the system. It also ran very slowly for us.
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Nice Ecommerce platform
I used SAP CX (aka Hybris) since 2010 and I still use it.
it just the best e-commerce platform
Vorteile
Multiple channels (B2b,B2C, marketplace)
Multicountry, multilanguage, multicurrency
CMS
Ready to go template
Nachteile
not adapted for small projects and business
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customer Management Software
The tool is used in the company to manage from this the purchasing and sales logistics, the travel management of the employees. It is the most complex tool used in the company.
Vorteile
It is a software divided by departmental features. Access is granted upon login for specific transactions. Besides being a complete software, it is very functional
Nachteile
The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself. One suggestion would be to make a manual available for use.
- Branche: Konsumgüter
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A great way to organize, control, process, and manage customers and orders.
Vorteile
CRM has a great user portal. There are a lot of fields, but they are all useful. The depth of the tool is not overwhelming. It is easy to navigate to any screen with the navigation buttons. This system makes for easy integration with other payment and related software. This tool is very customization to fit the needs of any organization.
Nachteile
There is a lot of information to learn in order to quickly and effectively navigate this tool. This can be overwhelming for beginner and intermediate users.
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellent system for integration of all you business into a single platform
Purchase requisitions,process flow, and live status of the product and any particular operation can be done with very ease.
Vorteile
The ease of working, speed of the application for businesses. The Purchase requisitions can be sent to the top management with in fraction of seconds. This can be used to check the Process flow chart and live status of any operation and availability of any stock in the premises.
Nachteile
This is bit complex to learn, Some training is needed for it's usage.
- Branche: Unternehmensberatung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customer focused comprehensive product by SAP
I would like to recommend this product to the business owners whose revenue is over a million dollars at least. Maintaining this product is easy.
Vorteile
The most important feature of this product is WebUI. You can configure the WebUI all the way you want - Navigation bar, report area, etc. Moreover, this product supports One-Order Framework. Every transaction type is processed in a single transaction code. This provides user an ease of access.
Nachteile
There are not major drawbacks of this product, but to provide comprehensive and end to end business solutions, this product must be integrated with other SAP products like SAP ERP, BI/BW, PI/XI, etc. Licensing cost is more, so small business need to consider pricing before planning implementation.
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Complete CRM, needed for all media and large business
We use the software to control and manage activities and services. receipt of material, travel management control of managers, presentation of accounting documents. It is the most used software in the company.
Vorteile
the management of all services under sap's care. Basically we have access from the logistics, delivery and receipt of suppliers, from the accounting and financial of these contracts. All delivered competently by the system.
Nachteile
Code-based transactions slow the system down at times, and the interfaces to sap-powered systems are also bad.
- Branche: Öl & Energie
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The most advisable Customer Resource Management Software
Very good
Vorteile
The ease of implementation and integration with the other existing software makes it easier for industries to accept this software
Nachteile
The GUI is based on transaction codes which makes it the ledger of time for the end users to get hold on this software
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
I think it's great
Vorteile
I think it's great how SAP CRM takes care of its clients in an exceptional way and as it stands out in the management of customer relations, it certainly knows how to build a good relationship and keep its customers happy, excellent services and very versatile. , I am satisfied with what I achieved.
Nachteile
I really do not have any complaints about SAP CRM, only excellent reviews, I will not hesitate to return.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Robust and Out of Reach
Vorteile
The WebUI is an especially great feature. SAP really helps in the way of tracking such as, tracking questions and concerns from customers and tracking customers orders.
Nachteile
SAP is a very complex tool and can move depressingly slow. I utilized SAP in a warehousing environment and found this snail movement to become increasingly frustrating because of our inventory growth. One of the biggest drawbacks in my opinion is that you have to use SAP integration tools for fluidity. Not to mention SAP is NOT cheap. This robust tool is very expensive and in my opinion, useless if you do not have the proper integration tools to work with it.
- Branche: Medizinische Praxis
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
They are big for a reason - it's a functional and dependable system
You need to really understand the relationships of SAP before you start working in it, but even teaching database novices how to use SAP CRM is a pieces of cake for repetitious tasks.
Vorteile
The web interface is clean and easy to navigate. You don't need to remember alot of detail to figure out home to interact with records, contracts, vendors, price lists. The SAP GUI is a bit more detailed with more functionality. For navigating and editing individual records, it's wonderful.
Nachteile
Price agreements and customer lists are not easy to export in batch. Lots of clicking to get through multiple contracts, which can end up taking more time than actual analysis of the data.
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I like the software for review information.
Vorteile
I used the RRHH module for my work, and it was very helpful that every little detail of the user was in the software.
Nachteile
I think that it's to big that you cannot cover all the modules and information, but you have to used it to get used to it.
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Extensive features & one platform for generating reports
Vorteile
Extensive features & one platform for generating reports,creating leads, customer exp.
Nachteile
Can be more stable product & more features can be provided.
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We had 3 years working with SAP to integrate it with an electronic commerce platform. It was a...
The benefits were economic. By being able to integrate it with an Opensource application of E-commerce we achieve the client's goal. We achieve the objectives and with that we increase our profits.
Vorteile
We improve our income as we integrate SAP ERP with new sales channels such as e-Commerce, managing to merge it with PRESTAHOP increasing revenues in the final customer.
Nachteile
The high costs of each module of SAP make many companies migrate to other solutions, in our case the client preferred to integrate the solution with an E-COMMERCE Opensource instead of acquiring the license of the manufacturer's own module, since it was practically impossible to maintain over time for their prices.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP CRM Powerfull tool, can be difficult
Overall it is a very powerful tool, I just wish it was a little faster to respond and save.
Vorteile
I like that the CRM links directly to SAP and can dig out information directly. As long as information is loaded in SAP, it is in CRM
Nachteile
It can be PAINFULLY slow. I understand that there is a huge amount of data, but it would make life easier if it didn't have to chug through the data. Simply entering 1 ticket can double the time it should take as CRM loads/saves..
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
All in one CRM but slow and complicated.
Overall, this software is for the advanced users only. Not too user friendly and very slow. I would still recommend it if you have the patience on learning on how the software works.
Vorteile
All that you need is there. You can compose an Email, create reports, sync it to your soft phone, data entry and all the information that you need. With just a click on the search button, everything that you need will be there. Great customer support too! Downtime will not take so long before it gets fixed.
Nachteile
Sometimes all the clicking is so complicated. The software is super slow. Sometimes it will take forever to load up specially when you open multiple tabs. Crashes most of the time even if you have a fast computer. Very complicated commands that it will take time before you figure them out.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP Hybris suit is one of the best products for digital operations
Vorteile
This product has different pieces. They are SAP Hybris Commerce, SAP Hybris Marketing, SAP Hybris Billing. Hybris commerce is intuitive e-commerce tool and SAP Hybris billing is very intuitive tool for billing, consumption based charging, invoice consolidation subscriptions management.
Nachteile
We need different consultants for all the different sub products of SAP Hybris. This increases client's costs of implementation or roll out.
- Branche: Landwirtschaft
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Quite ROBUST!
Vorteile
SAP products are top of the line. Very robust, but I'd much rather have too much at my fingertips than not enough. Very convenient to have so much in one place, instead of disjointed in different tools. Absolutely love the software.
Nachteile
Only thing I can say that could be seen as a negative is that it takes a while to "get down." For someone who has never used CRM before, it may take some extra care in training. But the wealth of information in one place is priceless. I'd rather take time training someone for this tool and have impeccable efficiency than easy training in multiple tools and sacrifice time.
- Branche: Rechtsberatung
- Unternehmensgröße: 201–500 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
It has been great experience with SAP CRM. It's a cost effective and easy to use with high...
It provides information which leads an insight into action, & maintains focus on productive activity.
Thus, SAP CRM Sales helps the sales force of your business to secure customers, and then to develop and maintain beneficial relationship with them.
It provides information which leads an insight into action, & maintains focus on productive activity.
Thus, SAP CRM Sales helps the sales force of your business to secure customers, and then to develop and maintain beneficial relationship with them.
Thus, SAP CRM Sales have a lot of features like dedicated interactions, seamless integration, insightful information, always accessible, and is user-friendly.
Vorteile
SAP Business Suite is based on SAP NetWeaver .NetWeaver provides the development and runtime environment for SAP applications and is used for the custom development and integration with other applications and systems.
Nachteile
CRM stands for Customer Relationship Management and is a set of methodologies and tools that helps to manage customer relationship in an organized way but the only thing is that it also helps to achieve 'Single face to customer', which means the customer will not get regular & actual information independent of channel through which the he or she is contacting your company.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP hybris
I have been using SAP Hybrid for the past 8 years and would say it's the recommended framework for the current E-Commerce.
Vorteile
Ease of building the e-commerce applications using out of the box accelerator functionality.
Dynamic building of promotions which helps non-technical person to build variety of promotions.
Nachteile
I find SAP hybris documentation is not unto the mark which makes new people quiet difficult to learn SAP hybris.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Working Professional Using SAP
Vorteile
Great Navigation and integration between tabs and different transactions. I use daily and get so much done and reach other departments easily to get the job done
Nachteile
Capitalization can effect a transaction from going through. I also notice sometimes it goes offline and when logging back in it says I have a session open and will lock me out of a transaction usually to get out I logout and login
- Branche: Bau
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Truthfully user friendly.
Do consider how much your transactions and operations and also on the complexity level of your company, so that, it is worth of money to be using this software.
Vorteile
It is a value of money when it is being used for a company with complicated and huge transactions. The users able to customize by their own on the template or layout without having any assistance from the consultants unlike the other application. It is best to know that this software is best to promote paperless documentation and the users being able to work on it while staying at home.
Nachteile
Since, this software is expensive and the process is complicated compared to the other simple software, it is not suitable to being used in a small company or a company that is having less operation and transactions.
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
SAP is a very good and helpful program. This program has many functionalities.
Vorteile
SAP works very well in everyday work. This program is especially necessary to me for creating orders. It's nice that I can have a preview of all created orders.
Nachteile
This program is not easy to use. Knowing the functionality of this product requires a lot of time. However, this tool has many advantages.
- Branche: Automotive
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Ease of use !!
Vorteile
Easy and welcoming user interface helps to use this at convenience.
Nachteile
Lack of integration for complex requirements which i feel is better in ARIBA.
- Branche: Chemikalien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Need a CRM?
If you have a big company (1000+ employees) you definitely need a complete CRM package and SAP is probably the best in the market.
You can configure almost anything on these thing.
After you get the hang of how SAP works, you will not want to leave it.
Throw anything at it and if it's well configured the job gets done.
Vorteile
Features
Modules
Configuration
Adaptation
Nachteile
Price
Resources needed
Tables in german are hell
Default UI not for everyone
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SAP - German for "Such A Pain"
I do not like SAP, however I guess I am stuck with it as it is supposedly the best platform for large companies.
Vorteile
It's my understanding that it is a very complex system that can support many different businesses and business units.
Nachteile
The ease of use and UE/UI is really not great at all. It is a German product and it really shows as it is clunky and impossible to use.
- Branche: Verbraucherdienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
A nice enough software. But a bit clunky
Vorteile
Having already been a customer of SAP for our ERP needs for a while it didn't take a huge leap to look at the CRM offering, and after a short adoption curve, we were able to set up the CRM side, working with a bespoke software on a PDA device to deliver information to the field agents who were the ones needing the information.
Nachteile
The interface was clunky, and quite slow. The gannt view of work orders looked ok, but updating could take longer than necessary and didn't offer much flexibility
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I think it is a great integrated tool, to manage all the processes of a company
Allow me to know a tool that is in all markets and large companies, as well as simplify the processes
Vorteile
It allows you to order and manage all the processes in a simple way, as well as being able to generate the different reports to know in detail the statistics of the different resources available to the company
Nachteile
When all the systems of a company are not based on SAP, the development of the interfaces to integrate the data that works in both environments becomes very complex.